Discount Tire

★☆☆☆☆
America's Largest Independent Tire Dealer
  • 9518 S Highland Dr

    Sandy, UT 84092

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Automotive

Automotive
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My first experience with these guys was a 3 star experience. My 2nd experience was not so great.

The first visit I was given a good price, and they did what I asked them to do, and they did it very quickly. I was impressed, even though I had to listen to a salesman explain why his guys were the best and had the best equipment, blah, blah, blah.

Not a surprise that the teenagers who work there couldn't care less about the nice rims you just bought. Guess that's why there is a huge window in the waiting room so you can watch them.
One of the employees dropped one of my rims ($400 each) right in front of me, then proceeded to roll the tire I brought (from 30 feet away) right on top of someone else's rim.

The 2nd visit I was treated like a nuisance, even though the shop was empty and I was polite and greeted the employees! They wouldn't even get close to giving me the price they had given before, and complained that I shouldn't expect good prices if I don't buy the tires from them. It was the same employees as before and I hadn't bought the previous tires from their store either, so . . .?

I came across an awesome deal for the tires somewhere else and couldn't pass it up. I understand their viewpoint, but they just lost a customer over a couple of dollars. I still had to hear the sales pitch again too.

0
★☆☆☆☆

My first experience with these guys was a 3 star experience. My 2nd experience was not so great.

The first visit I was given a good price, and they did what I asked them to do, and they did it very quickly. I was impressed, even though I had to listen to a salesman explain why his guys were the best and had the best equipment, blah, blah, blah.

Not a surprise that the teenagers who work there couldn't care less about the nice rims you just bought. Guess that's why there is a huge window in the waiting room so you can watch them.
One of the employees dropped one of my rims ($400 each) right in front of me, then proceeded to roll the tire I brought (from 30 feet away) right on top of someone else's rim.

The 2nd visit I was treated like a nuisance, even though the shop was empty and I was polite and greeted the employees! They wouldn't even get close to giving me the price they had given before, and complained that I shouldn't expect good prices if I don't buy the tires from them. It was the same employees as before and I hadn't bought the previous tires from their store either, so . . .?

I came across an awesome deal for the tires somewhere else and couldn't pass it up. I understand their viewpoint, but they just lost a customer over a couple of dollars. I still had to hear the sales pitch again too.

Pros: Newer shop/equipment. Quick service!

Cons: Inconsistent pricing, rude service, sales pitch every visit

 

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