Sheehy Ford Of Springfield

★★★☆☆
  • 6727 Loisdale Road

    Springfield, VA 22150

    Map & Directions
  • 703-651-1549

About Sheehy Ford Of Springfield

Categories
  • Auto Dealers
  • Custom Car Dealers
  • New Car Dealers
  • Used Car Dealers
  • Used Cars
  • Automotive Repair
  • Auto Parts & Accessories
  • Auto Leasing
  • Car Appraisals
Hours
M-F 7am-9pm, Sa 8am-7pm, Su 12pm-5pm
Emails
  • anthonyschifano@sheehy.com

Automotive

Automotive
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3.0 2
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As a long time customer of Sheehy Ford in Springfield I have always taken my car to them for service. I have always been very happy with the way they have treated me. Sure, there have been times when something went wrong or I felt like I didn't receive good service but when that happened they were quick to resolve it. I can understand mistakes happening from time to time because no one is perfect but I feel you can learn a lot about a business/person by the manner in which they handle their mistakes.
As a long time customer, I have come to know many of the service staff and I can tell you that they changed management early 2010 and I have seen a lot of improvements including staff changes. I spoke to the Service Director there and it's obvious that he has no tolerance for dishonesty. He replaced several technicians within the first 2 months of arriving because he holds them accountable. If he sees anything that isn't above board, he gets rid of them!
When I go there, especially this year, I really get the sense that they are a close family that loves what they do and they truly care about their customers. I have been to other dealers that have been not so good and some that have been ok but none have been as comfortable for me to visit as Sheehy Springfield. I will never go anywhere else.

5
★★★★★

As a long time customer of Sheehy Ford in Springfield I have always taken my car to them for service. I have always been very happy with the way they have treated me. Sure, there have been times when something went wrong or I felt like I didn't receive good service but when that happened they were quick to resolve it. I can understand mistakes happening from time to time because no one is perfect but I feel you can learn a lot about a business/person by the manner in which they handle their mistakes.
As a long time customer, I have come to know many of the service staff and I can tell you that they changed management early 2010 and I have seen a lot of improvements including staff changes. I spoke to the Service Director there and it's obvious that he has no tolerance for dishonesty. He replaced several technicians within the first 2 months of arriving because he holds them accountable. If he sees anything that isn't above board, he gets rid of them!
When I go there, especially this year, I really get the sense that they are a close family that loves what they do and they truly care about their customers. I have been to other dealers that have been not so good and some that have been ok but none have been as comfortable for me to visit as Sheehy Springfield. I will never go anywhere else.

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I went there to have some work done on my car. Paid and left. Two days later when I was out of town the car broke down and I took it to another dealership. THey told me the work was never done by Sheehy. They even showed me and took pictures for proof. They told me I should file a complaint with Ford also. I paid them to fix it and they gave me the part that was never replaced. I went back to Sheehy and spoke to the service manager who was dumbfounded and apologetic. They offered my acredit toward furture work which i declined. Why would I trust them again. You shouldnt either! Some of the mechanics that work there are crooks.

1
★☆☆☆☆

I went there to have some work done on my car. Paid and left. Two days later when I was out of town the car broke down and I took it to another dealership. THey told me the work was never done by Sheehy. They even showed me and took pictures for proof. They told me I should file a complaint with Ford also. I paid them to fix it and they gave me the part that was never replaced. I went back to Sheehy and spoke to the service manager who was dumbfounded and apologetic. They offered my acredit toward furture work which i declined. Why would I trust them again. You shouldnt either! Some of the mechanics that work there are crooks.

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Message from Sheehy Ford Of Springfield

More about Sheehy Ford Of Springfield

Not only will you find Ford models at our dealership, serving the greater Springfield, Alexandria, Falls Church and Fairfax areas, you'll also find a friendly and accommodating staff eager to assist you.

 

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