Verizon Wireless Magic

★★★☆☆

About Verizon Wireless Magic

Categories
  • Cellular Phone Companies
  • Cell Phone Service Providers
Details
  • Cell Phones

Communications & Utilities

Communications & Utilities
More choices in Lancaster:
Resultset_next

Mobilelink Communications

2048 W Avenue K Lancaster, CA

Resultset_next

Radio Shack

4081 W Avenue L Lancaster, CA

3.0 2
Hi! Sign in to let us know how Verizon Wireless Magic was?
Write a Review
.

Despite having signs saying the Droid is there, I called to buy one, and was told they had none but would order it. Okay, stores run out of stock, it happens, but this had happened just a couple times too many at this particular unit before. Still, it's the closest one to where I live, so I decided to order it anyway. After the young woman working there assured me it would be in on Wednesday, before my wifes birthday, I said yes. I stopped by when they said it would be there, but was told "No, the lady who orders for us put it in with the bigger order, and I promise you it will be in before that date, and we'll call you when it shows up on Friday." Well, I never got the call so I called them on Saturday, and was told it wasn't in, that they had no paprework indicating it had ever been ordered at all and so it certainly wouldn't be in by my wifes birthday. At this point, I gave the staff a snarky response to the effect of "Well, call me in a couple weeks when you do order it." Honestly, I've had it with this store.

As I said earlier, this wasn't the first time I've had difficulties getting merchandise at this particular unit before, but this was the final straw. I went to the Verizon Wireless on 10th Street West in Palmdale, and not only did they have everything I wanted, but the staff was friendly, helpful, and professional ... pretty much the opposite of what I've come to expect at the Lancaster store. In fact, I was so mad at the way the Lancaster store treated me that I came very close to just cancelling my Verizon service altogether and going to Sprint or somesuch ... and it was only by being treated as well as I was by the Palmdale store that I decided to stay, because I realized I was wrong; that it isn't Verizon that's screwed up ... just this one particular store in Lancaster.

Bottom line: Verizon is a great company, but you wouldn't know it by the one store with their name on it on Avenue J in Lancaster. Go elsewhere, you'll be glad you did.

1
★☆☆☆☆

Despite having signs saying the Droid is there, I called to buy one, and was told they had none but would order it. Okay, stores run out of stock, it happens, but this had happened just a couple times too many at this particular unit before. Still, it's the closest one to where I live, so I decided to order it anyway. After the young woman working there assured me it would be in on Wednesday, before my wifes birthday, I said yes. I stopped by when they said it would be there, but was told "No, the lady who orders for us put it in with the bigger order, and I promise you it will be in before that date, and we'll call you when it shows up on Friday." Well, I never got the call so I called them on Saturday, and was told it wasn't in, that they had no paprework indicating it had ever been ordered at all and so it certainly wouldn't be in by my wifes birthday. At this point, I gave the staff a snarky response to the effect of "Well, call me in a couple weeks when you do order it." Honestly, I've had it with this store.

As I said earlier, this wasn't the first time I've had difficulties getting merchandise at this particular unit before, but this was the final straw. I went to the Verizon Wireless on 10th Street West in Palmdale, and not only did they have everything I wanted, but the staff was friendly, helpful, and professional ... pretty much the opposite of what I've come to expect at the Lancaster store. In fact, I was so mad at the way the Lancaster store treated me that I came very close to just cancelling my Verizon service altogether and going to Sprint or somesuch ... and it was only by being treated as well as I was by the Palmdale store that I decided to stay, because I realized I was wrong; that it isn't Verizon that's screwed up ... just this one particular store in Lancaster.

Bottom line: Verizon is a great company, but you wouldn't know it by the one store with their name on it on Avenue J in Lancaster. Go elsewhere, you'll be glad you did.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Great serive and great prices. I was greeted right away and showed what I wanted. They didn't try to sell me something that I didn't want or didn't need. I wish I would of gone there in the past. Great job to the staff there. If I hadn't stopped at Tom's burger on J street, I would of never found them.

5
★★★★★

Great serive and great prices. I was greeted right away and showed what I wanted. They didn't try to sell me something that I didn't want or didn't need. I wish I would of gone there in the past. Great job to the staff there. If I hadn't stopped at Tom's burger on J street, I would of never found them.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Verizon Wireless Magic, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review