Pediatric Dental Healthcare

★★☆☆☆
41.9925 -71.3287
Map and Directions to Pediatric Dental Healthcare

508-695-2064

844 East Washington Street

North Attleboro, MA

02760

Get Directions

About Pediatric Dental Healthcare

Health & Medical

Health & Medical
More choices in North Attleboro:
Resultset_next

Rachel E. Montgomery, DDS

16 Washington Street Plainville, MA

Resultset_next

Attleboro Family Dental Care

550 North Main Street Suite 1 Attleboro, MA

2.0 5
Hi! Sign in to let us know how Pediatric Dental Healthcare was?
Write a Review
Reviews 1 - 5 of 5.
.

This review is a long time coming....Tolerated due to convenience.

Customer service- well, there is not really any. Desk staff often appear annoyed when checking in for appointments or checking out patients. The practice presents itself as large scale and initially family friendly, but no weekend appointments, no evening appointments, etc. Yes, they have lots of Video Games and toys, but very impersonal. My children told me it did not feel very feel inviting. In fact, my daughter asked me if I could find another practice that was like her friends where the people were nice and talked to you. Her fiend goes to a small dental practice.

Hygienist are nice, but it feels like a factory. They shuffle your children in and out. Hand your child a cheap toy and you are on your way. There is usually only 1 or 2 doctors seeing 10 patients at a time and is often very crazy. Often confidential conversations with parents are done in the open. I have overheard many conversations while their with my daughters.

There is 1 orthodontist and he is only in 3 days a week. Appointments are limited. Also, all of the Ortho work is done by assistants, and not by the doctor himself. He spends limited time with you. From what I pay on the Otho, I would like more personalized service. You feel rushed....Not good...

The lack of respect for privacy is when i decided not to go back. My option, if you want personalized service, with flexible hours, then smaller practices are the way to go. Practices built like Toys'r'us with large scale in mind, lose something. Unless you like going to the GM Factory and not sure what is going to happen on the other side or in this case, down the line. I have talked with many other parents, I am not the only one that feels this way.

1
★☆☆☆☆

This review is a long time coming....Tolerated due to convenience.

Customer service- well, there is not really any. Desk staff often appear annoyed when checking in for appointments or checking out patients. The practice presents itself as large scale and initially family friendly, but no weekend appointments, no evening appointments, etc. Yes, they have lots of Video Games and toys, but very impersonal. My children told me it did not feel very feel inviting. In fact, my daughter asked me if I could find another practice that was like her friends where the people were nice and talked to you. Her fiend goes to a small dental practice.

Hygienist are nice, but it feels like a factory. They shuffle your children in and out. Hand your child a cheap toy and you are on your way. There is usually only 1 or 2 doctors seeing 10 patients at a time and is often very crazy. Often confidential conversations with parents are done in the open. I have overheard many conversations while their with my daughters.

There is 1 orthodontist and he is only in 3 days a week. Appointments are limited. Also, all of the Ortho work is done by assistants, and not by the doctor himself. He spends limited time with you. From what I pay on the Otho, I would like more personalized service. You feel rushed....Not good...

The lack of respect for privacy is when i decided not to go back. My option, if you want personalized service, with flexible hours, then smaller practices are the way to go. Practices built like Toys'r'us with large scale in mind, lose something. Unless you like going to the GM Factory and not sure what is going to happen on the other side or in this case, down the line. I have talked with many other parents, I am not the only one that feels this way.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I don't have enough time in my day to clearly state all of the lousy experiences I've had with this office. The customer service is consistently poor. There is NO personalized attention in any facet of the practice. Business office and management are apathetic and incompetent. ALWAYS get an answering machine when you call. Don't promptly return calls or don't return them AT ALL. Didn't provide written treatment plan and cost properly and accurately before treatment begins. Didn't report to me when my insurance covered an expense that I already paid them for! Didn't give me formal consult to discuss options for ortho care (as stated that they do on their website). Many hygienists treat my kids like a unit on an assembly line rather than as little people. Hygienists/dentists do not satisfactorily answer questions related to dental health. Seems as though they want to get you out the door as quickly as possible. No respectable response from this office to resolve issues. All of them pass the buck; none of them take responsibility for their actions. There's no accountability in this office...NONE. VERY POORLY OPERATED. Save yourself alot of grief and seek your dental/ortho care elsewhere.

1
★☆☆☆☆

I don't have enough time in my day to clearly state all of the lousy experiences I've had with this office. The customer service is consistently poor. There is NO personalized attention in any facet of the practice. Business office and management are apathetic and incompetent. ALWAYS get an answering machine when you call. Don't promptly return calls or don't return them AT ALL. Didn't provide written treatment plan and cost properly and accurately before treatment begins. Didn't report to me when my insurance covered an expense that I already paid them for! Didn't give me formal consult to discuss options for ortho care (as stated that they do on their website). Many hygienists treat my kids like a unit on an assembly line rather than as little people. Hygienists/dentists do not satisfactorily answer questions related to dental health. Seems as though they want to get you out the door as quickly as possible. No respectable response from this office to resolve issues. All of them pass the buck; none of them take responsibility for their actions. There's no accountability in this office...NONE. VERY POORLY OPERATED. Save yourself alot of grief and seek your dental/ortho care elsewhere.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We bring our kids here, and they are very professional. They do the best job possible to make the kids comfortable. They have a very kid-friendly waiting area with toys, a movie room, and a few arcade games.

3
★★★☆☆

We bring our kids here, and they are very professional. They do the best job possible to make the kids comfortable. They have a very kid-friendly waiting area with toys, a movie room, and a few arcade games.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My 3 children go the Pediatric Dental, they have a new state of the art building. They are always very punctual with the appointments. The staff has always been nice to us.

4
★★★★☆

My 3 children go the Pediatric Dental, they have a new state of the art building. They are always very punctual with the appointments. The staff has always been nice to us.

Was this review helpful to you?
Ratings_icons Ratings_icons

Latest reviews from Citysearch.

.

If you like to be treated like a second-class citizen, talked down to, and never receive a returned phone call this is the place for you. The dentists are fine but the billing department was bad enough that I took time out of my busy day to save another poor soul that may get taken to the cleaners by them. Rude!

1
★☆☆☆☆

If you like to be treated like a second-class citizen, talked down to, and never receive a returned phone call this is the place for you. The dentists are fine but the billing department was bad enough that I took time out of my busy day to save another poor soul that may get taken to the cleaners by them. Rude!

Similar Nearby

Similar Nearby

  1. 1
    0.61 mi
  2. 2
    0.61 mi
  3. 3
    0.61 mi
  4. 4
    0.61 mi
  5. 5
    Jose D. Pereira, DMD
    4% ★★★★☆ 1 review
    0.61 mi