D & L Automotive Inc.

★★☆☆☆
Automotive Parts, Service & Repair. ACDelco - THE PROS WHO KNOW
  • 725 Second St Ste A

    Manchester, NH 03102

    Map & Directions
  • 603-645-6551

About D & L Automotive Inc.

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These guys are great! With my busy schedule, I was able to call, be seen within 15 minutes of my call and out the door within 20. Polite, caring for their customers and all around a great group of guys. Thanks for being part of the Manchester community!

2
★★★★★

These guys are great! With my busy schedule, I was able to call, be seen within 15 minutes of my call and out the door within 20. Polite, caring for their customers and all around a great group of guys. Thanks for being part of the Manchester community!

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I brought my 2000 Volvo to D&L for routine matinenance and preparation for a cross country road trip. After a bill of $1000+, I thought the car was ready to go. Included in this repair was a check and maintenance of the timing belt. I made it to my destination - only to find the timing belt broke, and seizing the motor.

When I called D&L - I was basically told I was up the creek - I wasn't anywhere near their garage, and they wouldn't honor the warranty because I was out of state, half way across the country.

This is a horrible establishment, and the folks there are crooks and liars. Don't waste your time.

0
★☆☆☆☆

I brought my 2000 Volvo to D&L for routine matinenance and preparation for a cross country road trip. After a bill of $1000+, I thought the car was ready to go. Included in this repair was a check and maintenance of the timing belt. I made it to my destination - only to find the timing belt broke, and seizing the motor.

When I called D&L - I was basically told I was up the creek - I wasn't anywhere near their garage, and they wouldn't honor the warranty because I was out of state, half way across the country.

This is a horrible establishment, and the folks there are crooks and liars. Don't waste your time.

Pros: NONE

Cons: The fact that they're still in business.

.

Recently I had my first, and a very unpleasant, business with D & L Auto. I found the guy's attitude arrogant and the job sloppy.

I had a front axle, boot, and the transmission replaced there. Right after the work I found out, when cold, the engine would shake like someone was choking it. I had to go back twice for this. Eventually the guy told me the motor mount was wrong and that caused the vibration when engine was cold. He did rework and the phenomenon improved but not completely gone.

Then I heard the car making a noise that was going faster and slower according to the driving speed. I called the shop and he yelled at me.

Along the entire deal the guy did not call me for diagnose, quotation, or progresses. I took my car there for the boot and axle problem first. His employee told me I might have a slipping transmission. So I requested the shop to check the transmission. Then nothing was done on the busted boot and when I called he told me his transmission guy was going on vacation for two weeks. So I drove my car in rain and snow for two weeks with an open boot.

I guess I was stupid enough not to go to another shop when being told "the customer came second". However, I really hated his attitude.

If you go there, I wish you a better experience than mine.

0
★☆☆☆☆

Recently I had my first, and a very unpleasant, business with D & L Auto. I found the guy's attitude arrogant and the job sloppy.

I had a front axle, boot, and the transmission replaced there. Right after the work I found out, when cold, the engine would shake like someone was choking it. I had to go back twice for this. Eventually the guy told me the motor mount was wrong and that caused the vibration when engine was cold. He did rework and the phenomenon improved but not completely gone.

Then I heard the car making a noise that was going faster and slower according to the driving speed. I called the shop and he yelled at me.

Along the entire deal the guy did not call me for diagnose, quotation, or progresses. I took my car there for the boot and axle problem first. His employee told me I might have a slipping transmission. So I requested the shop to check the transmission. Then nothing was done on the busted boot and when I called he told me his transmission guy was going on vacation for two weeks. So I drove my car in rain and snow for two weeks with an open boot.

I guess I was stupid enough not to go to another shop when being told "the customer came second". However, I really hated his attitude.

If you go there, I wish you a better experience than mine.

Cons: Sloppy job. Poor attitude.

 

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