Smith Kennels

★★★☆☆
  • 2020 W Avenue M4

    Palmdale, CA 93551

    Cross street: Corner of M-4 & 20th West

    Map & Directions
  • 661-947-3537

Pets & Animals

Pets & Animals
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3.0 2
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I brought my dog here because our regular kennel was booked up. It was a 3 day stay with grooming on the last day. This is my experience, take it as you will. When i dropped off my dog happy and healthy. everything seemed fine and clean. I gave the owner instructions on feeding and how i wanted him groomed. I never signed anything, no contract or anything. I never heard from them and figured everything was okay as with my usual kennel i have never had a problem.. Well when i picked my dog up after they told me he was done being groomed and ready to be picked up, I noticed he was not his normal happy, jumping, excited self. I noticed his back feet were wet but figured it was from the kennel or cage after grooming, also he was very lethargic and stressed. The owner of the kennel then told me she had noticed he may have something wrong with his left back foot, and he wouldnt let her shave or do anything with the foot. So i paid, and left , and all the way home he was quiet, not barking. by the time we got home, he couldnt even jump out of the car. I noticed the foot she mentioned,was swollen. it was double the size of the other paws. and it was all wet and dirty. he laid down licking his foot didnt even want to get up.. mind you, this is a 10 month old dog that is usually full of energy. so i called the kennel and i mentioned he is not walking, his foot is swollen, he was in alot of pain, and i was taking him to the vet. she just said okay, good idea and saying she had no idea what it could be. the vet didnt really know what was wrong only that there was swelling, and pain. nothing broken, but what it looked like and i KNOW is that his back foot had to be stuck in the kennel drain and it was stuck for a long time especially due to the fact that he was starving and thirsty. he hobbled straight to the food bowl and water. . that has to be what happened due to the swelling and poop and junk he had stuck in between his toes on that foot. Basically he has burnt pads and its very raw and tender, has been swollen and he is not himself. . I will not bring my dog back here and have already started spreading the word. The kennel could have at least called and checked on his status especially knowing she noticed his problem with his foot. Also i believe his burns came from the chemicals they use like bleach and that he was not watched or checked on for long periods of time or this would not have happened. And when i dropped him off she had ME put him in a nice long kennel and wheni picked him up he was in a different run. If you love your dog as much as I do, DONT BRING YOUR DOG HERE. i will never go back

1
★☆☆☆☆

I brought my dog here because our regular kennel was booked up. It was a 3 day stay with grooming on the last day. This is my experience, take it as you will. When i dropped off my dog happy and healthy. everything seemed fine and clean. I gave the owner instructions on feeding and how i wanted him groomed. I never signed anything, no contract or anything. I never heard from them and figured everything was okay as with my usual kennel i have never had a problem.. Well when i picked my dog up after they told me he was done being groomed and ready to be picked up, I noticed he was not his normal happy, jumping, excited self. I noticed his back feet were wet but figured it was from the kennel or cage after grooming, also he was very lethargic and stressed. The owner of the kennel then told me she had noticed he may have something wrong with his left back foot, and he wouldnt let her shave or do anything with the foot. So i paid, and left , and all the way home he was quiet, not barking. by the time we got home, he couldnt even jump out of the car. I noticed the foot she mentioned,was swollen. it was double the size of the other paws. and it was all wet and dirty. he laid down licking his foot didnt even want to get up.. mind you, this is a 10 month old dog that is usually full of energy. so i called the kennel and i mentioned he is not walking, his foot is swollen, he was in alot of pain, and i was taking him to the vet. she just said okay, good idea and saying she had no idea what it could be. the vet didnt really know what was wrong only that there was swelling, and pain. nothing broken, but what it looked like and i KNOW is that his back foot had to be stuck in the kennel drain and it was stuck for a long time especially due to the fact that he was starving and thirsty. he hobbled straight to the food bowl and water. . that has to be what happened due to the swelling and poop and junk he had stuck in between his toes on that foot. Basically he has burnt pads and its very raw and tender, has been swollen and he is not himself. . I will not bring my dog back here and have already started spreading the word. The kennel could have at least called and checked on his status especially knowing she noticed his problem with his foot. Also i believe his burns came from the chemicals they use like bleach and that he was not watched or checked on for long periods of time or this would not have happened. And when i dropped him off she had ME put him in a nice long kennel and wheni picked him up he was in a different run. If you love your dog as much as I do, DONT BRING YOUR DOG HERE. i will never go back

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I love the owners. Their whole family runs the place and they treat the animals that are staying there just like family. My Jacob and Annie have stayed often. We barely get off the freeway and already they know where they are going. They get so excited when we turn into the driveway, I can't seem to get the doors open quick enough. I truely never worry when I know my babys are safe with Joyce at Smith Kennels.

5
★★★★★

I love the owners. Their whole family runs the place and they treat the animals that are staying there just like family. My Jacob and Annie have stayed often. We barely get off the freeway and already they know where they are going. They get so excited when we turn into the driveway, I can't seem to get the doors open quick enough. I truely never worry when I know my babys are safe with Joyce at Smith Kennels.

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