West Coast Tire & Service

★★★☆☆
West Coast Tire
  • 2239 Pontius Ave

    Los Angeles, CA 90064

    Map & Directions
  • 310-477-7057

About West Coast Tire & Service

Details
Hours
Mon-Fri 8am-5pm, Sat 8am-3pm
Reservations
Make A Reservation

Automotive

Automotive
More choices in Los Angeles:
Resultset_next

America's Tire Store - Canoga Park, CA

6515 Topanga Canyon Blvd Woodland Hills, CA

Resultset_next

Marina Tire & Auto

12970 W Washington Blvd Los Angeles, CA

3.25 8
Hi! Sign in to let us know how West Coast Tire & Service was?
Write a Review
.

I read some good reviews on Citysearch about those guys - so I've taken my 2002 Escalade EXT there a few times and after each time there I got more suspicious of their quality of work.

For my first service there they failed to properly repair my parking brake but blamed it on faulty OEM parts, supposedly all Escalades have that problem - okay... I paid for a full replacement, but the parking break is as shitty as ever.
They also failed to point out any other problem there was with the car (one light was out and they didn't notice...) they only worked on what I complained about.

The last time was the worst experience. The car seemed perfectly fine before the service and ever since it started making two new noises, one subtle knocking noise only noticeable at higher speeds, and then a squeaking noise supposedly from the AC belt (which they did work on). So I took the car back - TWICE - each time they redid the AC belt and the noise went away, but it returned - the first time after 2 days, the second time after 2 months... again, they blamed faulty parts and try to play down their responsibility for this...

I'm done with those guys - I do not recommend them! Now I have to start over in my search for a decent mechanic on the Westside...

0
★☆☆☆☆

I read some good reviews on Citysearch about those guys - so I've taken my 2002 Escalade EXT there a few times and after each time there I got more suspicious of their quality of work.

For my first service there they failed to properly repair my parking brake but blamed it on faulty OEM parts, supposedly all Escalades have that problem - okay... I paid for a full replacement, but the parking break is as shitty as ever.
They also failed to point out any other problem there was with the car (one light was out and they didn't notice...) they only worked on what I complained about.

The last time was the worst experience. The car seemed perfectly fine before the service and ever since it started making two new noises, one subtle knocking noise only noticeable at higher speeds, and then a squeaking noise supposedly from the AC belt (which they did work on). So I took the car back - TWICE - each time they redid the AC belt and the noise went away, but it returned - the first time after 2 days, the second time after 2 months... again, they blamed faulty parts and try to play down their responsibility for this...

I'm done with those guys - I do not recommend them! Now I have to start over in my search for a decent mechanic on the Westside...

Pros: Friendly service

Cons: Poor quality of work, no attention to detail

.

BDrivers comments are way off mark. First of all, why did he wait 2 months before attending to the problem? Overfilling oil in the crankcase would show itself in white exhaust out of the tailpipe within hours. His experience sounds fishy and of someone who knows little about routine auto maintenance.

I took my Jeep Wrangler for brake squealing and a nail in my rear passenger tire. Turns out I didnt need a brake job and the nail didnt penetrate the tire itself. Louie at West Coast was professional and my experience wound up costing only $20 (I also asked for a tire rotation). I definitely recommend this place.

2
★★★★★

BDrivers comments are way off mark. First of all, why did he wait 2 months before attending to the problem? Overfilling oil in the crankcase would show itself in white exhaust out of the tailpipe within hours. His experience sounds fishy and of someone who knows little about routine auto maintenance.

I took my Jeep Wrangler for brake squealing and a nail in my rear passenger tire. Turns out I didnt need a brake job and the nail didnt penetrate the tire itself. Louie at West Coast was professional and my experience wound up costing only $20 (I also asked for a tire rotation). I definitely recommend this place.

Pros: excellent personal service

Cons: none

.

I would not use these guys. I had not had any trouble until they put too much oil in my 03 Prius. I took my car to the Toyota dealership in Santa Cruz where they performed the diagnostic. Scott says the problem should had shown itself sooner. But not when you move to an area where the temperature outside becomes lower. Thus the problem shows up 2 months later and thus a trip to a new garage. How can you argue with a Toyota dealership? The oil eventually overfilled into the intake manifold. The cost to get the manifold cleaned, new spark plugs, new filter, and oil changed again was $600.00. They did offer me a credit, but I had moved 5 hours away when my car started having problems. Nice of the manager, but I won't be driving 5 hours just to get service to my car. Especially this place. Do yourself a favor and use someone else. Mistakes happen, but this mistake cost me $600

0
★☆☆☆☆

I would not use these guys. I had not had any trouble until they put too much oil in my 03 Prius. I took my car to the Toyota dealership in Santa Cruz where they performed the diagnostic. Scott says the problem should had shown itself sooner. But not when you move to an area where the temperature outside becomes lower. Thus the problem shows up 2 months later and thus a trip to a new garage. How can you argue with a Toyota dealership? The oil eventually overfilled into the intake manifold. The cost to get the manifold cleaned, new spark plugs, new filter, and oil changed again was $600.00. They did offer me a credit, but I had moved 5 hours away when my car started having problems. Nice of the manager, but I won't be driving 5 hours just to get service to my car. Especially this place. Do yourself a favor and use someone else. Mistakes happen, but this mistake cost me $600

Pros: None

Cons: Refuse to take blame for any mistakes

.

Got my flat tire fixed at West Coast Tire...had a hard time finding Pontius Street (its a small side street by Sepulveda), and when I finally got there, it took an hour to fix the 'Nail In Tire' flat I acquired at work.
However, it was 20 dollars....and they were really friendly. I'd recommend this place to somebody with time on their hands, and pennies in their pockets.

1
★★★☆☆

Got my flat tire fixed at West Coast Tire...had a hard time finding Pontius Street (its a small side street by Sepulveda), and when I finally got there, it took an hour to fix the 'Nail In Tire' flat I acquired at work.
However, it was 20 dollars....and they were really friendly. I'd recommend this place to somebody with time on their hands, and pennies in their pockets.

.

On more than one occasion, this mechanic has charged for work that was never completed!

The first time my girlfriend need a flat-tire repaired. We paid the $21.95 fee for it and drove off. When we got to my place, we noticed that it had lost air. When we took it back the mechanic said he looked at the wrong tire and since he didn't find a leak, he did nothing! WTF! It sounded lame but I forgive him and let them make it right.

The next time my girlfriend needed an alignment and tire-rotation on her car so we took it there at 7am to allow them to finish it that day. We were told it would be done within four hours. After work, eight hours later, I called and they said they were busy and it would be done the following day. Fine.

So I called the following morning and asked when we could pick up the car. They told me it would be ready at noon. At noon I called and it still wasn't ready! I guess we weren't a high priority. In any event, it was finally ready after 5:00pm so we went to pick it up. I insisted on driving it and had my girlfriend drive my car back so I could test it out. The wheel kept moving itself to the right! They hadn' doen the work but had charged us! We took it back and they apologized and said there was a miscommunication between their desk clerk (Carlos) and the mechanics and said they would do it the next day. The next day they called us to say the car was ready and finally aligned but they tires were never rotated!

1
★☆☆☆☆

On more than one occasion, this mechanic has charged for work that was never completed!

The first time my girlfriend need a flat-tire repaired. We paid the $21.95 fee for it and drove off. When we got to my place, we noticed that it had lost air. When we took it back the mechanic said he looked at the wrong tire and since he didn't find a leak, he did nothing! WTF! It sounded lame but I forgive him and let them make it right.

The next time my girlfriend needed an alignment and tire-rotation on her car so we took it there at 7am to allow them to finish it that day. We were told it would be done within four hours. After work, eight hours later, I called and they said they were busy and it would be done the following day. Fine.

So I called the following morning and asked when we could pick up the car. They told me it would be ready at noon. At noon I called and it still wasn't ready! I guess we weren't a high priority. In any event, it was finally ready after 5:00pm so we went to pick it up. I insisted on driving it and had my girlfriend drive my car back so I could test it out. The wheel kept moving itself to the right! They hadn' doen the work but had charged us! We took it back and they apologized and said there was a miscommunication between their desk clerk (Carlos) and the mechanics and said they would do it the next day. The next day they called us to say the car was ready and finally aligned but they tires were never rotated!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have been going here for years and they are the best place to service your car. Friendly and timely, I would highly recommend this place!

2
★★★★★

I have been going here for years and they are the best place to service your car. Friendly and timely, I would highly recommend this place!

.

I moved here from SF and I was in dire need of a mechanic I could trust in LA. I am a skeptic when it comes to mechanics, however it is very different when it comes to this business. ( I stumbled upon this gem of a place on insider pages and luckily its is so close to home that I can walk home when I drop off my car) My usual service consultant Carlos Casanova (call him) He always tries to help to ease the stress of taking my car in for service. Customer serivce oriented staff, from my experience. I never feel like I am being taken advantage of, unlike other shady mechanics. This place tries to help and of course because of that very mission there is a lot of repeat business. I have sent my friends here and they are repeat customers also. If you are looking for a good place, you found it!!!!

PROS: Ease customer stress
CONS:

5
★★★★★

I moved here from SF and I was in dire need of a mechanic I could trust in LA. I am a skeptic when it comes to mechanics, however it is very different when it comes to this business. ( I stumbled upon this gem of a place on insider pages and luckily its is so close to home that I can walk home when I drop off my car) My usual service consultant Carlos Casanova (call him) He always tries to help to ease the stress of taking my car in for service. Customer serivce oriented staff, from my experience. I never feel like I am being taken advantage of, unlike other shady mechanics. This place tries to help and of course because of that very mission there is a lot of repeat business. I have sent my friends here and they are repeat customers also. If you are looking for a good place, you found it!!!!

PROS: Ease customer stress
CONS:

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Bob and Scott's West Coast Tire and Service center is a wecoming garage...yes I know...rare. As you walk in, a group of mechanics are sitting at a row of desks, ready to help you. A statement from the owners (Bob and Scott) is plastered as a huge sign on the wall. It acknowledges that it is not a pleasant experience to take your car in to get serviced, but they'll do their best to make it quick, painless, and cost effective. They clearly have a sense of humor and the owners are in the shop right alongside the mechanics. They gave me a correct diagnosis on my car and they were able to take care of a broken axil and put on a new boot in a matter of hours. They were friendly and gave me a great deal. A friend highly recommended them to me, and Iwill be going back to them for everything from now on.

5
★★★★★

Bob and Scott's West Coast Tire and Service center is a wecoming garage...yes I know...rare. As you walk in, a group of mechanics are sitting at a row of desks, ready to help you. A statement from the owners (Bob and Scott) is plastered as a huge sign on the wall. It acknowledges that it is not a pleasant experience to take your car in to get serviced, but they'll do their best to make it quick, painless, and cost effective. They clearly have a sense of humor and the owners are in the shop right alongside the mechanics. They gave me a correct diagnosis on my car and they were able to take care of a broken axil and put on a new boot in a matter of hours. They were friendly and gave me a great deal. A friend highly recommended them to me, and Iwill be going back to them for everything from now on.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used West Coast Tire & Service, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review