The Tire Choice & Total Car Care

★☆☆☆☆
  • 3523 Bell Shoals Rd

    Valrico, FL 33596

    Map & Directions
  • 813-651-9585

About The Tire Choice & Total Car Care

Hours
Sun 9am-5pm, Mon-Fri 7am-7pm, Sat 7am-6pm

Automotive

Automotive
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STAY AWAY ! ! ! ! I took my car in for one issue and they called back a few hours later telling me I needed a bunch of alternate services done besides the original problem i took the car in for....power steering flush, brake flush, intake cleaning.....blah, blah, blah.

As i realize i was being upsold a bunch of products & services I may or may not need, i erred on the side of safety as it's my wife & kids daily driver, and had the services performed. Or so i thought.

A few months later i took the car to Tire Kingdom on 60 to get my power window fixed. They called me back and tried to upsell me on all the extra services I had just gotten done at Long four months earlier. As i thought TK was scamming me, i went down and they showed me a test kit that verified all the services i had done at long less than 3000 miles ago needed to be rendered as my brake fluid & power steering fluid was horrid and clearly never changed or serviced as i paid Long to do.

I took the test kit & my invoice to Long and they gave me a bunch of double talk and offered to "redo" the work. Funny, I thought the $600 i originally paid included "the work", without having to bring the vehicle back in later for the work to be "really done." Long refused to reimburse me for the money i had paid them for the services they DID NOT render.

As for TK, i'm not sure they're all clean either. It sounds like a bunch of guys who used to work at long left and are now at TK and there is bad blood between the two companies. if you need something done on your car, major or minor, (i hate taking minor stuff to Rick) avoid all these national chain joints and call Rick's Automotive. 684-0155. He will fix your car right and won't try to upsell you a bunch of BS you don't need.

1
★☆☆☆☆

STAY AWAY ! ! ! ! I took my car in for one issue and they called back a few hours later telling me I needed a bunch of alternate services done besides the original problem i took the car in for....power steering flush, brake flush, intake cleaning.....blah, blah, blah.

As i realize i was being upsold a bunch of products & services I may or may not need, i erred on the side of safety as it's my wife & kids daily driver, and had the services performed. Or so i thought.

A few months later i took the car to Tire Kingdom on 60 to get my power window fixed. They called me back and tried to upsell me on all the extra services I had just gotten done at Long four months earlier. As i thought TK was scamming me, i went down and they showed me a test kit that verified all the services i had done at long less than 3000 miles ago needed to be rendered as my brake fluid & power steering fluid was horrid and clearly never changed or serviced as i paid Long to do.

I took the test kit & my invoice to Long and they gave me a bunch of double talk and offered to "redo" the work. Funny, I thought the $600 i originally paid included "the work", without having to bring the vehicle back in later for the work to be "really done." Long refused to reimburse me for the money i had paid them for the services they DID NOT render.

As for TK, i'm not sure they're all clean either. It sounds like a bunch of guys who used to work at long left and are now at TK and there is bad blood between the two companies. if you need something done on your car, major or minor, (i hate taking minor stuff to Rick) avoid all these national chain joints and call Rick's Automotive. 684-0155. He will fix your car right and won't try to upsell you a bunch of BS you don't need.

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Brandon, FL Tires

 

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