Ocean Cadillac

★★★☆☆
  • 1000 Kane Concourse

    Bay Harbor Islands, FL 33154

    Map & Directions
  • 786-474-3084

Automotive

Automotive
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3.0 2
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Please do not go here if you are looking for a certified Cadillac or to be treated as if you were at a Cadillac Dealership. I mistakenly bought a car from these yahoo's to only go online and see it listed 5000 dollars less than my contract price. They were supposed to fix a scratch on my car that as no bigger than a thumb nail and they had my car for 14 days. I have bought 7 Cadillacs and these are the greasiest car dealers ever. They make you think they care but in reality they only care about selling cars and not customer service. They won't apologize for their mistakes and to add to it they insult you in the process. Do not buy a car here, I can speak from experience I have bought a car in Missouri, Naples, Fort Lauderdale and all of them treated be 100% better than these people. Run for your life and keep your hands in your pockets so they don't rob you. When I went there to buy a car the car I was interested in was ""missing"" that day. That should have been my first clue.

0
★☆☆☆☆

Please do not go here if you are looking for a certified Cadillac or to be treated as if you were at a Cadillac Dealership. I mistakenly bought a car from these yahoo's to only go online and see it listed 5000 dollars less than my contract price. They were supposed to fix a scratch on my car that as no bigger than a thumb nail and they had my car for 14 days. I have bought 7 Cadillacs and these are the greasiest car dealers ever. They make you think they care but in reality they only care about selling cars and not customer service. They won't apologize for their mistakes and to add to it they insult you in the process. Do not buy a car here, I can speak from experience I have bought a car in Missouri, Naples, Fort Lauderdale and all of them treated be 100% better than these people. Run for your life and keep your hands in your pockets so they don't rob you. When I went there to buy a car the car I was interested in was ""missing"" that day. That should have been my first clue.

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My salesman was Ken and I called him at 5pm to see if they had a 2007 Escallade ESV. They did and I gave him the details on my trade and he ballparked it. I drove down at 6:15 pm and drove away with the new car at 7pm on a personal check. The car was in perfect condition and they moved all the junk from my car to the new one as well. Their Sales Manager was a pro as well.

PROS: 1st Class Dealership
CONS: None.

5
★★★★★

My salesman was Ken and I called him at 5pm to see if they had a 2007 Escallade ESV. They did and I gave him the details on my trade and he ballparked it. I drove down at 6:15 pm and drove away with the new car at 7pm on a personal check. The car was in perfect condition and they moved all the junk from my car to the new one as well. Their Sales Manager was a pro as well.

PROS: 1st Class Dealership
CONS: None.

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