Computer Literates

★★★★☆
  • 3802 Gibsonia Rd

    Gibsonia, PA 15044

    Map & Directions
  • 724-449-0002

Shopping

Shopping
More choices in Gibsonia:
Resultset_next

Ship Matrix Inc

2200 Georgetown Ln Sewickley, PA

Resultset_next

Perfection Services Inc

239 Ridgeview Dr Wexford, PA

4.0 6
Hi! Sign in to let us know how Computer Literates was?
Write a Review
.

Computer Literates has never failed to be there for me every time in the last 10 years. I manage a small business that revolves around providing timely documents for the courts to conduct adoption hearings. It is serious stuff that

3
★★★★★

Computer Literates has never failed to be there for me every time in the last 10 years. I manage a small business that revolves around providing timely documents for the courts to conduct adoption hearings. It is serious stuff that

.

I dropped a laptop motherboard off on a Thur to have a new charging port soldered on. I provided them the port and board, pretty simple job I just don't know how to solder. The guy at the counter said "a day or two", 8 Days later I called

3
★★★★★

I dropped a laptop motherboard off on a Thur to have a new charging port soldered on. I provided them the port and board, pretty simple job I just don't know how to solder. The guy at the counter said "a day or two", 8 Days later I called

.

I go to a restaurant the other day and they were 10 minutes late making my pizza. So, the owner comes out, apologizes profusely and sincerely, then offers to give us our dessert on the house.

10 minutes late. The owner comes to me.

At Computer Literates, I paid what 100 pizzas cost- and it took a MONTH longer for them to build my computer than I was told it would.

After maybe a day or two, you would think that they would've called me to tell me they weren't going to be on time. I had to call them to ask what was up.

A month late....and I'm the one who had to call.

Will I go back to the restaurant? Yes. Will I go back to Computer Literates? Can't say.

1
★★☆☆☆

I go to a restaurant the other day and they were 10 minutes late making my pizza. So, the owner comes out, apologizes profusely and sincerely, then offers to give us our dessert on the house.

10 minutes late. The owner comes to me.

At Computer Literates, I paid what 100 pizzas cost- and it took a MONTH longer for them to build my computer than I was told it would.

After maybe a day or two, you would think that they would've called me to tell me they weren't going to be on time. I had to call them to ask what was up.

A month late....and I'm the one who had to call.

Will I go back to the restaurant? Yes. Will I go back to Computer Literates? Can't say.

.

I have bought 5 systems from Computer Literates/ Computer Literates II. All with a 3 year warranty. If I had any problems, they were taken care of with NO HASSLE! Just be aware, This is not a puppy mill. Every computer is build to your needs and it may take a little longer, but in the end it is worth it.

2
★★★★☆

I have bought 5 systems from Computer Literates/ Computer Literates II. All with a 3 year warranty. If I had any problems, they were taken care of with NO HASSLE! Just be aware, This is not a puppy mill. Every computer is build to your needs and it may take a little longer, but in the end it is worth it.

.

I have had them do real problem solving as well as upgrades & "tune-ups over the last 3+ years. Always up-front and complete with the work they did.

A bit slow but worth waiting for the extra day - so that it got checked-out / given a test drive before I picked it up.

2
★★★★★

I have had them do real problem solving as well as upgrades & "tune-ups over the last 3+ years. Always up-front and complete with the work they did.

A bit slow but worth waiting for the extra day - so that it got checked-out / given a test drive before I picked it up.

.

All fees and total costs not disclosed due to poor communication. When I was given verbal cost of repair, no mention was made for additional hourly labor. I was very explicit asking what the repair cost covered as I did not want to pay additional. When I was called to pick up the laptop, hourly rate was added. When I balked at the cost they pulled the harddrive, erased the software and handed me the empty harddrive. Very petty and unprofessional. They then charged for bench time when I chose not to give in to the additional hourly rate that was not disclosed originally. Will not do business with again.

0
★☆☆☆☆

All fees and total costs not disclosed due to poor communication. When I was given verbal cost of repair, no mention was made for additional hourly labor. I was very explicit asking what the repair cost covered as I did not want to pay additional. When I was called to pick up the laptop, hourly rate was added. When I balked at the cost they pulled the harddrive, erased the software and handed me the empty harddrive. Very petty and unprofessional. They then charged for bench time when I chose not to give in to the additional hourly rate that was not disclosed originally. Will not do business with again.

 

Wait, you're the expert.

If you've been to or used Computer Literates, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review