I'm sorry we did not meet your expectations. I'd love to hear from you to discuss your experience. Please feel free to contact me at the salon 732-636-0119 so we can get you back in. We stand behind our work 100% and will make it right for you. We have a dedicated staff and have been serving the community for over 43 years. Thank you for your feedback.
Hope to hear from you soon,Vanessa, Salon Director.
Had a cut there a week ago and I will not name the stylist but overall, the stylists there need to take more pride in their work. When I lived in NYC, certain salons would love to see you leave and everyone would gawk at your hair because it looked impeccable. But at Vito Mazza, their over the top architecture and decor does not justify the price or service. The stylist I had did a MEH and I mean MEH job at blow drying my hair. I would do better myself. The price point is ok. The shampoo service is great as they give you a cute massage when conditioning, but thats it. Because of this I will award the salon 2 stars. It needs to live to the hype and glitz and glam.
I've been looking for a decent hair salon for the past few months, bouncing from stylist to stylist. Vito Mazza has been great experience from customer service, to consultation, to styling. I had Vinny do my hair and he's great! he's very professional and gave me great advice for my hair. i'll definitely come back.
Pros: environment, stylists, treatment
Cons: pricey end
I decided to give this salon a try based on the recommendations here as well as from a former client. I did NOT have a positive experience at all. Upon entering no one greeted me and I did not feel like I was in a welcoming environment . I checked in for my appointment and waited for 25 minutes, only to be greeted by the Stylist who looked at me with disdain. Her introduction, "Hi, how curly is your hair? Is it curlier than mine?" Taken back by the greeting, I replied "yes". She told me that she wasn't comfortable doing my hair as it was too curly and that she doesn't straighten her own hair for that reason. When I asked the receptionist if they serviced Black clients I was assured that they had one person on staff specifically for that purpose ( a question I also posed at the time I made my appointment). I waited another 5 minutes for them to work out the logistics. While I waited, I watched the Stylist that I was initially scheduled with walk off with a new, straight-haired client. I decided Vito Mazza clearly was NOT the place for me.
I felt like i was in paradise once i started to receive my treatment. They had one of the greatest prices around, in addition, accepting the many coupons they offer to the public, which could be found in local circulars. I felt like i was on vacation, but i was really just in a neighboring neighborhood. Go Here!
They have a great spa here. The treatment is wonderful. I needed a day of relaxation and came here. They have low prices; on top of that, they usually have coupons also. I recommend this place to anyone who is looking for a good day at the spa area. Also, they are VERY clean and sanitized.
I didn't know that a local place could really make me feel like I was on vacation but Mazza Vito did just that. From the moment you enter the door you are pampered with fresh fruit, fresh linens, soothing music, and a calm, relaxing atmosphere. The staff here speaks in such a way as to almost make you fall asleep or be serene. I would definitely give them a try, a little pricey, but don't make that alter your decision.
I was given a gift certificate for a full day of beauty for Valentines Day for here. From beginning to end, the entire experience was WONDERFUL!! The staff is very friendly and are expertises in their area. I got everything from a massage to haircut/style done that day. I remember leaving feeling so refreshed and relaxed.
I would definitely reccomend this place if you need alittle (or a lot) pampering!!!
PROS: Great staff.... awesome place!!!
1 out of 1 people found this review helpful.