Bubbleworks Laundromat & Pro

★☆☆☆☆
  • 718 Washington Ave

    Brooklyn, NY 11238

    Map & Directions
  • 212-344-0777

About Bubbleworks Laundromat & Pro

Hours
Daily, 7am - 7pm
1.3571 14
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.

Great story!

To have my laundry and dry cleaning delivered to my home!

I have been using Bubbleworks for 2 months now and can only sing their praises. I understand the management has recently changed, and for the better!

My clothes come back clean and they deliver 7 days/week. I have a very busy schedule and this is very important to me.

Prices are much more reasonable than the folks closer to me.

5
★★★★★

Great story!

To have my laundry and dry cleaning delivered to my home!

I have been using Bubbleworks for 2 months now and can only sing their praises. I understand the management has recently changed, and for the better!

My clothes come back clean and they deliver 7 days/week. I have a very busy schedule and this is very important to me.

Prices are much more reasonable than the folks closer to me.

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I tried this place once and will never again. They are a disorganized, dysfunctional and confused bunch of misfits.

If I could have given a Zero rating I would have- the one star is way too much.

0
★☆☆☆☆

I tried this place once and will never again. They are a disorganized, dysfunctional and confused bunch of misfits.

If I could have given a Zero rating I would have- the one star is way too much.

Pros: None

Cons: Very Unreliable, Very Poor Customer Service,

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This laundry service is the worst please, never use it.

0
★☆☆☆☆

This laundry service is the worst please, never use it.

Pros: pick-up

Cons: bad service

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This is a great concept in theory. They will pick up and deliver not only your dry cleaning, but regular laundary also. I used them once or twice when I had a huge amount of clothes to get done, and their service was pretty bad. They came later than they said (after giving me a 4 hour window!) to pick up and when I tried to schedule the drop off, I couldn't get them on the phone.

2
★★☆☆☆

This is a great concept in theory. They will pick up and deliver not only your dry cleaning, but regular laundary also. I used them once or twice when I had a huge amount of clothes to get done, and their service was pretty bad. They came later than they said (after giving me a 4 hour window!) to pick up and when I tried to schedule the drop off, I couldn't get them on the phone.

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I'm sure I am preaching to the choir by writing this review as it seems that there is universal agreement as to the poor quality of this establishment. so rather than restate what has already been said I will just add to what I've read...

I just spent the last hour refolding EVERYTHING because the clothes were so carelessly folded. When we unpacked our laundry, there were hundreds of little dryer sheet pieces stuck to the clothes which I have now been informed was to make the clothes smell nice????!!!! This garbage is now everywhere. Additionally, many of our clothes are too wrinkled to wear and must be rewashed or ironed?

They also delivered the laundry on the wrong day.

I have no idea how these people are still in business but I am onboard for boycotting them.

0
★☆☆☆☆

I'm sure I am preaching to the choir by writing this review as it seems that there is universal agreement as to the poor quality of this establishment. so rather than restate what has already been said I will just add to what I've read...

I just spent the last hour refolding EVERYTHING because the clothes were so carelessly folded. When we unpacked our laundry, there were hundreds of little dryer sheet pieces stuck to the clothes which I have now been informed was to make the clothes smell nice????!!!! This garbage is now everywhere. Additionally, many of our clothes are too wrinkled to wear and must be rewashed or ironed?

They also delivered the laundry on the wrong day.

I have no idea how these people are still in business but I am onboard for boycotting them.

Pros: none

Cons: price, service, quality

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"laundry dot bz " is a great alternative. schedule online and their service is fantastic! I use them every week, my clothes are always cleaned properly, and they always deliver on time. You schedule one-hour slots. I'd never wait 4 hours for delivery of laudry.

0
★☆☆☆☆

"laundry dot bz " is a great alternative. schedule online and their service is fantastic! I use them every week, my clothes are always cleaned properly, and they always deliver on time. You schedule one-hour slots. I'd never wait 4 hours for delivery of laudry.

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There are no pros to this place. Here are the cons: Expensive for TERRIBLE service. They come at random hours of the day. Have poor customer service. I tried to contact someone in customer service regarding a billing issue but it took 8 days to finally speak to the manager (Raymond) who tried to avoid my call by saying he would call me back in 5 minutes but of course he did not. He was very rude, unhelpful and did nothing to resolve my billing issue. On top of that they shrunk my clothes and were not apologetic or offer me any type of compensation.
DO NOT USE!

0
★☆☆☆☆

There are no pros to this place. Here are the cons: Expensive for TERRIBLE service. They come at random hours of the day. Have poor customer service. I tried to contact someone in customer service regarding a billing issue but it took 8 days to finally speak to the manager (Raymond) who tried to avoid my call by saying he would call me back in 5 minutes but of course he did not. He was very rude, unhelpful and did nothing to resolve my billing issue. On top of that they shrunk my clothes and were not apologetic or offer me any type of compensation.
DO NOT USE!

Pros: None

Cons: too many

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Please do not use this service!! After speaking to a few employees I was advised to allow 72 hours for my order to be processed, but even after that they still cannot deliver when promised. More than once delivery drivers return back to the laundromat with my order writing on my ticket that I didn't answer the door, when I have been home and watching for the delivery and the driver has not tried to call me or even ring my doorbell. I have wasted a number of days waiting for laundry delivery. Also have trouble with clothing being torn / ripped, and having other people's laundry intermingled with my laundry. I pay promptly with my debit card and tip the drivers very well, but I will not use this service again. It would take less time if I went to the laundromat and did my own laundry at this point. The only reason I chose this service is because they are the only company I can find that will pick up and deliver in Bed Stuy.

0
★☆☆☆☆

Please do not use this service!! After speaking to a few employees I was advised to allow 72 hours for my order to be processed, but even after that they still cannot deliver when promised. More than once delivery drivers return back to the laundromat with my order writing on my ticket that I didn't answer the door, when I have been home and watching for the delivery and the driver has not tried to call me or even ring my doorbell. I have wasted a number of days waiting for laundry delivery. Also have trouble with clothing being torn / ripped, and having other people's laundry intermingled with my laundry. I pay promptly with my debit card and tip the drivers very well, but I will not use this service again. It would take less time if I went to the laundromat and did my own laundry at this point. The only reason I chose this service is because they are the only company I can find that will pick up and deliver in Bed Stuy.

Pros: Pick up and deliver in Bed Stuy

Cons: Wow!! Too Many to list

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AWFUL AWFUL AWFUL- Terrible service, overpriced, rude- and they dont care if they are bad or not. When I called and asked for a manager I got, "He doesnt care what you have to say." I urge the neighborhood to boycott this place b/c they have ruined/lost my clothes three times now. Dont support them.

0
★☆☆☆☆

AWFUL AWFUL AWFUL- Terrible service, overpriced, rude- and they dont care if they are bad or not. When I called and asked for a manager I got, "He doesnt care what you have to say." I urge the neighborhood to boycott this place b/c they have ruined/lost my clothes three times now. Dont support them.

Pros: None

Cons: Disgusting and Incompetent

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Please avoid this place, they are awful. Im always nervous trusting them with my clothes, but I use it because its close, but NEVER AGAIN! Today I went to pick up my clothes in the morning and they had left them in the washer overnight, sitting in water and mildewing. They said they do that all the time. I have often found other people's clothes in my bag. It is dirty, the staff is rude and they are extremely overpriced. How are they in business??

0
★☆☆☆☆

Please avoid this place, they are awful. Im always nervous trusting them with my clothes, but I use it because its close, but NEVER AGAIN! Today I went to pick up my clothes in the morning and they had left them in the washer overnight, sitting in water and mildewing. They said they do that all the time. I have often found other people's clothes in my bag. It is dirty, the staff is rude and they are extremely overpriced. How are they in business??

Pros: None

Cons: They will ruin your clothes

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(1) Underwear that do not belong to me are ALWAYS in my clothes.
(2) Whenever I call, the customer service is pretty bad.
(3) If they need to reschedule a delivery, hope that the store remembers to call you. I spent two mornings waiting for my delivery (and it not come) only to have the store tell me they forgot to call. I could have been at work.
(4) One delivery was so dry, I could no longer use some of my clothes anymore...as a matter of fact, a skirt of mine was ruined...a blanket ruined...and of course, I still had underwear that did not belong to me included in there!!!!!!!!
(5) On the flip side, one delivery was not properly dried, they were folded in the bag extremely damp. I had to hang them all up to dry.
(6) For the service they give, they overcharge. I've gone back to them in an effort to not be too quick to judge..but now i'm fed up. My last delivery was 3 hours late without a single phone call from the store. I sat around for their 4 hour window plus 3 extra hours. What a waste of a day..again thanks to the unprofessionalism.

Go somewhere else if you can.

0
★☆☆☆☆

(1) Underwear that do not belong to me are ALWAYS in my clothes.
(2) Whenever I call, the customer service is pretty bad.
(3) If they need to reschedule a delivery, hope that the store remembers to call you. I spent two mornings waiting for my delivery (and it not come) only to have the store tell me they forgot to call. I could have been at work.
(4) One delivery was so dry, I could no longer use some of my clothes anymore...as a matter of fact, a skirt of mine was ruined...a blanket ruined...and of course, I still had underwear that did not belong to me included in there!!!!!!!!
(5) On the flip side, one delivery was not properly dried, they were folded in the bag extremely damp. I had to hang them all up to dry.
(6) For the service they give, they overcharge. I've gone back to them in an effort to not be too quick to judge..but now i'm fed up. My last delivery was 3 hours late without a single phone call from the store. I sat around for their 4 hour window plus 3 extra hours. What a waste of a day..again thanks to the unprofessionalism.

Go somewhere else if you can.

Pros: ...drivers are nice

Cons: poor customer service

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Missing clothes, other peoples clothes, laundry that was dry cleaned and my favorite... dry cleaning that was washed. Avoid at any and all costs.

0
★☆☆☆☆

Missing clothes, other peoples clothes, laundry that was dry cleaned and my favorite... dry cleaning that was washed. Avoid at any and all costs.

Pros: You avoid sitting at the local laundromat for 4 hours...

Cons: You sit for 4 hours at home waiting for a delivery that may or may not come...

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First, they have a miniumin charge of $30.00 which is no where on their site, if you only have 20 pds. you are still being charged $30.00. I called and comlianed, of course they said it was on the site ( trust me it;s not, I checked and double checked) I then asked for a refund of the $7.00 which they gave me after a good fight, only proble is they charged my debit card twice so both charges have been penind on my checking account for 3 days.
Ahh the service, it was horrible, my clothes are wrinkled and dry, very dry. they have never heard of fabric softner. Go anywhere but don't go here.

0
★☆☆☆☆

First, they have a miniumin charge of $30.00 which is no where on their site, if you only have 20 pds. you are still being charged $30.00. I called and comlianed, of course they said it was on the site ( trust me it;s not, I checked and double checked) I then asked for a refund of the $7.00 which they gave me after a good fight, only proble is they charged my debit card twice so both charges have been penind on my checking account for 3 days.
Ahh the service, it was horrible, my clothes are wrinkled and dry, very dry. they have never heard of fabric softner. Go anywhere but don't go here.

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DON'T GO TO BUBBLEWORKS! They are absolutely awful. The have four-hour windows to pick up and drop off. When I used them, they picked up on a SUnday night and were due to drop off on a Wednesday night. A half-hour into the scheduled drop-off time, after I rushed home for the start time, they called and said they weren't coming because the laundry wasn't finished. To reschedule, even though it was their fault, they refused to schedule a smaller window than four hours, and refused to offer any discount or even a coupon in concilliation. Then when I got the bill, I was floored! Significantly more expensive then the drop-off/pick-up place I used when I lived in Manhattan.

0
★☆☆☆☆

DON'T GO TO BUBBLEWORKS! They are absolutely awful. The have four-hour windows to pick up and drop off. When I used them, they picked up on a SUnday night and were due to drop off on a Wednesday night. A half-hour into the scheduled drop-off time, after I rushed home for the start time, they called and said they weren't coming because the laundry wasn't finished. To reschedule, even though it was their fault, they refused to schedule a smaller window than four hours, and refused to offer any discount or even a coupon in concilliation. Then when I got the bill, I was floored! Significantly more expensive then the drop-off/pick-up place I used when I lived in Manhattan.

Pros: Laundry was cleaned and folded to satisfaction

Cons: Price, plus 10% tip on both drop off and pick ups, don't deliver when supposed to, even though they have 4 HOUR WINDOWS!

 

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