RK Bridal

★★★★☆
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  • 318 W 39th Street, Suite 1a

    New York, NY 10018

    Cross street: nr. Eighth Ave.

    Map & Directions
  • 212-947-1155

About RK Bridal

Categories
Hours
Sep-May: Mon-Fri, 11am-7pm; Sat, 9:30am-3:30pm; Sun, 11am-3pm; Jun-Aug: Mon-Fri, 11am-7pm; Sat, 9:30am-3:30pm; Sun, closed

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I just got my dress from RK BRIDAL! As a plus size bride size 28W all I can say is I had a wonderful experience and its all because of my consultant CHERYL!!! She made me feel comfortable and she said from the beginning of the appointment lets get your wedding dress and she did. She knew exactly what was going to fit and look great on me. She was wonderful!!!! She helped take everything on and off. She also must of brought about 15 dresses to the room. I was shocked how many dresses she brought in cause I went to another store and they only had 3 in my size. Thank the lord i found the perfect dress. Thank you Cheryl and RK bridal!

5
★★★★★

I just got my dress from RK BRIDAL! As a plus size bride size 28W all I can say is I had a wonderful experience and its all because of my consultant CHERYL!!! She made me feel comfortable and she said from the beginning of the appointment lets get your wedding dress and she did. She knew exactly what was going to fit and look great on me. She was wonderful!!!! She helped take everything on and off. She also must of brought about 15 dresses to the room. I was shocked how many dresses she brought in cause I went to another store and they only had 3 in my size. Thank the lord i found the perfect dress. Thank you Cheryl and RK bridal!

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I just got my dress from RK BRIDAL! As a plus size bride size 28W all I can say is I had a wonderful experience and its all because of my consultant CHERYL!!! She made me feel comfortable and she said from the beginning of the

3
★★★★★

I just got my dress from RK BRIDAL! As a plus size bride size 28W all I can say is I had a wonderful experience and its all because of my consultant CHERYL!!! She made me feel comfortable and she said from the beginning of the

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Olga is the best. She asked me which dresses I were interested in and she asked me another question that the previous salons didn't bother to ask....what style was I looking for. She pulled a few more dresses that she recommended for the style I was looking for. She pulled MY dress!!! It was a sample and she saved me way more than I thought I could save. The sample was in good enough condition. I don't have to take it in much. It had exactly everything I wanted on one dress. Olga was patient and showed me all my other options. I went on a Sunday and I don't see where anyone says that it's extra busy. It's as busy as other salons. I even came close to closing to purchase the dress as I didn't purchase the same day and Olga was still able to accommodate me and let me try on the dress on 2 separate occasions (one day for my sister and the final time for my mom). I love this place because it was straightforward and the consultant looked to save me money and find what I wanted.

5
★★★★★

Olga is the best. She asked me which dresses I were interested in and she asked me another question that the previous salons didn't bother to ask....what style was I looking for. She pulled a few more dresses that she recommended for the style I was looking for. She pulled MY dress!!! It was a sample and she saved me way more than I thought I could save. The sample was in good enough condition. I don't have to take it in much. It had exactly everything I wanted on one dress. Olga was patient and showed me all my other options. I went on a Sunday and I don't see where anyone says that it's extra busy. It's as busy as other salons. I even came close to closing to purchase the dress as I didn't purchase the same day and Olga was still able to accommodate me and let me try on the dress on 2 separate occasions (one day for my sister and the final time for my mom). I love this place because it was straightforward and the consultant looked to save me money and find what I wanted.

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Olga is the best. She asked me which dresses I were interested in and she asked me another question that the previous salons didn't bother to ask....what style was I looking for. She pulled a few more dresses that she recommended for the

3
★★★★★

Olga is the best. She asked me which dresses I were interested in and she asked me another question that the previous salons didn't bother to ask....what style was I looking for. She pulled a few more dresses that she recommended for the

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I had such a wonderful experience purchasing my wedding dress at RK Bridal. I couldn't have asked for a better consultant - Jo is the best. She genuinely enjoys what she does and wants to see brides look their best. After I found the dress I was looking for, it just so happened to be the first dress I tried on and the first dress I picked out on the rack, Jo was as thrilled for me as my mom and friend were. I am glad I got the dress I wanted and had an enjoyable time.

5
★★★★★

I had such a wonderful experience purchasing my wedding dress at RK Bridal. I couldn't have asked for a better consultant - Jo is the best. She genuinely enjoys what she does and wants to see brides look their best. After I found the dress I was looking for, it just so happened to be the first dress I tried on and the first dress I picked out on the rack, Jo was as thrilled for me as my mom and friend were. I am glad I got the dress I wanted and had an enjoyable time.

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I had such a wonderful experience purchasing my wedding dress at RK Bridal. I couldn't have asked for a better consultant - Jo is the best. She genuinely enjoys what she does and wants to see brides look their best. After I found the

3
★★★★★

I had such a wonderful experience purchasing my wedding dress at RK Bridal. I couldn't have asked for a better consultant - Jo is the best. She genuinely enjoys what she does and wants to see brides look their best. After I found the

.

I had a wonderful experience this past Satuday. I wasn't expecting quality service when I began trying on wedding dresses, especially since it was a saturday. I did not know what style wedding dress I wanted, and it took me over 30 minutes to make a decision but my bridal attendant, Janice, went above and beyond to help me. She didn't rush me along. My experience at RK Bridal was excellent and I accredit it entirely to Janice.

5
★★★★★

I had a wonderful experience this past Satuday. I wasn't expecting quality service when I began trying on wedding dresses, especially since it was a saturday. I did not know what style wedding dress I wanted, and it took me over 30 minutes to make a decision but my bridal attendant, Janice, went above and beyond to help me. She didn't rush me along. My experience at RK Bridal was excellent and I accredit it entirely to Janice.

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I had a wonderful experience this past Satuday. I wasn't expecting quality service when I began trying on wedding dresses, especially since it was a saturday. I did not know what style wedding dress I wanted, and it took me over 30 minutes

3
★★★★★

I had a wonderful experience this past Satuday. I wasn't expecting quality service when I began trying on wedding dresses, especially since it was a saturday. I did not know what style wedding dress I wanted, and it took me over 30 minutes

.

ASK FOR CHERYL!!! rk bridal isn't a fancy bridal salon but the selection is great and most importantly- they have Cheryl! It was a god send that a got her as my consultant because she helped me find a dream dress for WAY below my budget. All I had to do was show her an image of my "dream dress", which was way out of my budget and she immediately ran around like a Tasmanian devil all over the store pulling out dresses within my budget (or under) that were beautiful and exactly my taste. After being frustrated from other stores where all I saw were cheap and ugly or beautiful and expensive dresses, I found myself having to choose between different options. I ended up buying a gorgeous dress for a ridiculous price thanks to Cheryl's efforts and good friendly advice.

5
★★★★★

ASK FOR CHERYL!!! rk bridal isn't a fancy bridal salon but the selection is great and most importantly- they have Cheryl! It was a god send that a got her as my consultant because she helped me find a dream dress for WAY below my budget. All I had to do was show her an image of my "dream dress", which was way out of my budget and she immediately ran around like a Tasmanian devil all over the store pulling out dresses within my budget (or under) that were beautiful and exactly my taste. After being frustrated from other stores where all I saw were cheap and ugly or beautiful and expensive dresses, I found myself having to choose between different options. I ended up buying a gorgeous dress for a ridiculous price thanks to Cheryl's efforts and good friendly advice.

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.

ASK FOR CHERYL!!! rk bridal isn't a fancy bridal salon but the selection is great and most importantly- they have Cheryl! It was a god send that a got her as my consultant because she helped me find a dream dress for WAY below my budget.

3
★★★★★

ASK FOR CHERYL!!! rk bridal isn't a fancy bridal salon but the selection is great and most importantly- they have Cheryl! It was a god send that a got her as my consultant because she helped me find a dream dress for WAY below my budget.

.

Jo was a wonderful consultant and I can't praise her enough. She approached me and asked me if I needed help even before she was assigned to be my consultant. When she was finally assigned to me, I told her what I was looking for and she pulled numerous dresses, each in the direction of what I wanted. I couldn't be more pleased with my experience with Jo. Jo was a wonderful listener (and addressed both my needs and my mother's) and also had a great eye. She wasn't afraid to share her honest opinion. She did not try to push me to to purchase the the more expensive dress. All in all, Jo really made an otherwise potentially stressful experience to be a pleasant and enjoyable one!! Thanks so much, Jo!!

5
★★★★★

Jo was a wonderful consultant and I can't praise her enough. She approached me and asked me if I needed help even before she was assigned to be my consultant. When she was finally assigned to me, I told her what I was looking for and she pulled numerous dresses, each in the direction of what I wanted. I couldn't be more pleased with my experience with Jo. Jo was a wonderful listener (and addressed both my needs and my mother's) and also had a great eye. She wasn't afraid to share her honest opinion. She did not try to push me to to purchase the the more expensive dress. All in all, Jo really made an otherwise potentially stressful experience to be a pleasant and enjoyable one!! Thanks so much, Jo!!

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.

Jo was a wonderful consultant and I can't praise her enough. She approached me and asked me if I needed help even before she was assigned to be my consultant. When she was finally assigned to me, I told her what I was looking for and she

3
★★★★★

Jo was a wonderful consultant and I can't praise her enough. She approached me and asked me if I needed help even before she was assigned to be my consultant. When she was finally assigned to me, I told her what I was looking for and she

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5 stars for my consultant Sheryl. She is amazing. I went on a Friday morning as soon as they opened and had a fitting room immediately. I met Sheryl and explained to her what I was looking for. She brought in a number of dresses matching my exact description. At the end, Sheryl found MY DRESS! She was very honest, attentive, and sweet. I could not have done it without her. If you decide to go to RK Bridal, I recommend that you ask for Sheryl. I can't wait to go back and pick up my dress!

5
★★★★★

5 stars for my consultant Sheryl. She is amazing. I went on a Friday morning as soon as they opened and had a fitting room immediately. I met Sheryl and explained to her what I was looking for. She brought in a number of dresses matching my exact description. At the end, Sheryl found MY DRESS! She was very honest, attentive, and sweet. I could not have done it without her. If you decide to go to RK Bridal, I recommend that you ask for Sheryl. I can't wait to go back and pick up my dress!

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5 stars for my consultant Sheryl. She is amazing. I went on a Friday morning as soon as they opened and had a fitting room immediately. I met Sheryl and explained to her what I was looking for. She brought in a number of dresses matching

3
★★★★★

5 stars for my consultant Sheryl. She is amazing. I went on a Friday morning as soon as they opened and had a fitting room immediately. I met Sheryl and explained to her what I was looking for. She brought in a number of dresses matching

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Good selection of prom dresses. Found what we wanted here after appointments, poor selection and rudeness at several other dress shops. You get a consultant, a dressing room and time. Great overall experience. Prices are pretty good. Left NYC happy!

5
★★★★★

Good selection of prom dresses. Found what we wanted here after appointments, poor selection and rudeness at several other dress shops. You get a consultant, a dressing room and time. Great overall experience. Prices are pretty good. Left NYC happy!

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Good selection of prom dresses. Found what we wanted here after appointments, poor selection and rudeness at several other dress shops. You get a consultant, a dressing room and time. Great overall experience. Prices are pretty good.

3
★★★★★

Good selection of prom dresses. Found what we wanted here after appointments, poor selection and rudeness at several other dress shops. You get a consultant, a dressing room and time. Great overall experience. Prices are pretty good.

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Thank you for helping me find the gorgeous dress of my dreams!! It was so wonderful and you were so great to work with! Thank ya

5
★★★★★

Thank you for helping me find the gorgeous dress of my dreams!! It was so wonderful and you were so great to work with! Thank ya

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Thank you for helping me find the gorgeous dress of my dreams!! It was so wonderful and you were so great to work with! Thank ya

3
★★★★★

Thank you for helping me find the gorgeous dress of my dreams!! It was so wonderful and you were so great to work with! Thank ya

.

When I first walked in I was overwhelmed. There are dresses everywhere and very little help was available. But, once I got into the dressing room and met with Sheryl (my consultant) the experience was completely different. She was extremely helpful and sweet. She pulled out more dresses for me based on her observation, gave me different sashes for different dresses. She made the experience complete. I ended up choosing a dress she pulled out for me and everyone that went with me loved the dress and the consultant. Sheryl was great and made the experience worth while.

5
★★★★★

When I first walked in I was overwhelmed. There are dresses everywhere and very little help was available. But, once I got into the dressing room and met with Sheryl (my consultant) the experience was completely different. She was extremely helpful and sweet. She pulled out more dresses for me based on her observation, gave me different sashes for different dresses. She made the experience complete. I ended up choosing a dress she pulled out for me and everyone that went with me loved the dress and the consultant. Sheryl was great and made the experience worth while.

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.

When I first walked in I was overwhelmed. There are dresses everywhere and very little help was available. But, once I got into the dressing room and met with Sheryl (my consultant) the experience was completely different. She was

3
★★★★★

When I first walked in I was overwhelmed. There are dresses everywhere and very little help was available. But, once I got into the dressing room and met with Sheryl (my consultant) the experience was completely different. She was

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STAY AWAY from RK! I bought a beautiful Casablanca wedding gown from RK Bridal in July for a wedding in November (had to pay for a rush order). When the dress came it was way too long. I called and RK Bridal they offered a few excuses: They said that maybe I lost weight, then they tried saying that that the measurements taken in the store are only to decide what generic size will fit you best, not to individually tailor the dress. Then they said that they would need to see the dress on me, knowing that I live 300 miles away and that the wedding is only 4 weeks away. The lady in the store said that the dress would be made to my measurements, but RK is denying that. Now I'm spending an extra $450 to have the dress altered and considering small claims court.

0
★☆☆☆☆

STAY AWAY from RK! I bought a beautiful Casablanca wedding gown from RK Bridal in July for a wedding in November (had to pay for a rush order). When the dress came it was way too long. I called and RK Bridal they offered a few excuses: They said that maybe I lost weight, then they tried saying that that the measurements taken in the store are only to decide what generic size will fit you best, not to individually tailor the dress. Then they said that they would need to see the dress on me, knowing that I live 300 miles away and that the wedding is only 4 weeks away. The lady in the store said that the dress would be made to my measurements, but RK is denying that. Now I'm spending an extra $450 to have the dress altered and considering small claims court.

.

STAY AWAY from RK! I bought a beautiful Casablanca wedding gown from RK Bridal in July for a wedding in November (had to pay for a rush order). When the dress came it was way too long. I called and RK Bridal they offered a few excuses: They said that maybe I lost weight, then they tried saying that that the measurements taken in the store are only to decide what generic size will fit you best, not to individually tailor the dress. Then they said that they would need to see the dress on me, knowing that I live 300 miles away and that the wedding is only 4 weeks away. The lady in the store said that the dress would be made to my measurements, but RK is denying that. Now I'm spending an extra $450 to have the dress altered and considering small claims court.

1
★☆☆☆☆

STAY AWAY from RK! I bought a beautiful Casablanca wedding gown from RK Bridal in July for a wedding in November (had to pay for a rush order). When the dress came it was way too long. I called and RK Bridal they offered a few excuses: They said that maybe I lost weight, then they tried saying that that the measurements taken in the store are only to decide what generic size will fit you best, not to individually tailor the dress. Then they said that they would need to see the dress on me, knowing that I live 300 miles away and that the wedding is only 4 weeks away. The lady in the store said that the dress would be made to my measurements, but RK is denying that. Now I'm spending an extra $450 to have the dress altered and considering small claims court.

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Wow, from reading all these negative reviews, I had to write my own comments. I'm sorry for those of you who had a less than pleasant experience. I personally, had the best time there. I got married last September and my initial appointment was seamless, as well as the 3 fitting appointments. The person who took care of me, (can't remember her name, but has been there 20+ years), was so incredibly friendly and warm. I had been reviewing dresses and knew what I wanted to try on before I got there. They didn't have every dress I searched for on the internet, but they did have one of my top choices and it ended up being the dress I wore on my wedding day. I knew it from the moment I tried it on, and the salesperson was so helpful and patient. She made other suggestions, I tried on a few dresses several times and she then helped me pick out the perfect tiara. With her guidance, I ordered the dress 3 inches shorter so that I didn't have to pay for the alterations! That was $300 worth of savings!! The followup appts were excellent! I can't say enough about the seamstress, who personally came out for each of my 3 fittings, to make sure the dress was measured well, fit well and fell correctly. I absolutely loved my experience at this store and they made me feel like I didn't have a worry in the world! I picked up my dress the week before my wedding, it had been pressed and was ready to go! They have a great selection of wedding dresses, and the dresses I wanted were from a particular designer that is not easy to find in NYC. I highly recommend this place, they treated me wonderfully!

2
★★★★★

Wow, from reading all these negative reviews, I had to write my own comments. I'm sorry for those of you who had a less than pleasant experience. I personally, had the best time there. I got married last September and my initial appointment was seamless, as well as the 3 fitting appointments. The person who took care of me, (can't remember her name, but has been there 20+ years), was so incredibly friendly and warm. I had been reviewing dresses and knew what I wanted to try on before I got there. They didn't have every dress I searched for on the internet, but they did have one of my top choices and it ended up being the dress I wore on my wedding day. I knew it from the moment I tried it on, and the salesperson was so helpful and patient. She made other suggestions, I tried on a few dresses several times and she then helped me pick out the perfect tiara. With her guidance, I ordered the dress 3 inches shorter so that I didn't have to pay for the alterations! That was $300 worth of savings!! The followup appts were excellent! I can't say enough about the seamstress, who personally came out for each of my 3 fittings, to make sure the dress was measured well, fit well and fell correctly. I absolutely loved my experience at this store and they made me feel like I didn't have a worry in the world! I picked up my dress the week before my wedding, it had been pressed and was ready to go! They have a great selection of wedding dresses, and the dresses I wanted were from a particular designer that is not easy to find in NYC. I highly recommend this place, they treated me wonderfully!

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I bought a wedding gown at RK Bridal that I can't use and can't get my money back. They mis-measured me and the dress didn't fit properly. When I complained, they were rude and told me I must have gained weight which I hadn't. I could not wear the gown and I had to purchase another one (obviously not at RK but at a much better salon). RK Bridal is basement quality, basement attitude, and treat you very badly if you have a problem.

0
★☆☆☆☆

I bought a wedding gown at RK Bridal that I can't use and can't get my money back. They mis-measured me and the dress didn't fit properly. When I complained, they were rude and told me I must have gained weight which I hadn't. I could not wear the gown and I had to purchase another one (obviously not at RK but at a much better salon). RK Bridal is basement quality, basement attitude, and treat you very badly if you have a problem.

.

This place is really gross!

It's a mess of dresses! The dresses are not kept in good condition at all. They do not take reservations, instead you have to sign up for a dressing room when you arrive. Keep in mind you only get one dressing room for your party and you only have it for a half hour. My party and I waited over an hour walking around their filthy store before we got our dressing room.

Then here is the worst part of it.. they are all RUDE! We found a dress we liked and went to the front to place our order. My sister decided to buy her dress on the spot. The man measuring her basically told her she was fat and needed to lose weight. My poor sister left the store hysterical.

I will never go back there again.

DO NOT WASTE YOUR TIME HERE!!

0
★☆☆☆☆

This place is really gross!

It's a mess of dresses! The dresses are not kept in good condition at all. They do not take reservations, instead you have to sign up for a dressing room when you arrive. Keep in mind you only get one dressing room for your party and you only have it for a half hour. My party and I waited over an hour walking around their filthy store before we got our dressing room.

Then here is the worst part of it.. they are all RUDE! We found a dress we liked and went to the front to place our order. My sister decided to buy her dress on the spot. The man measuring her basically told her she was fat and needed to lose weight. My poor sister left the store hysterical.

I will never go back there again.

DO NOT WASTE YOUR TIME HERE!!

.

This place was terrible. I should have checked the reviews before I subjected myself to the horror of this store. The staff was fighting with each other, the manager is rude and wont correct her staff. The dresses are dirty and ripped and they smell. Staff was yelling at customers. It was the most ghetto experience of my life I will never go back. For the brides out there who are worried about price, Just get the style info for your dress and more than likely its cheaper on line some where else. My dress was almost $1,800 but at another store it was only $500.

0
★☆☆☆☆

This place was terrible. I should have checked the reviews before I subjected myself to the horror of this store. The staff was fighting with each other, the manager is rude and wont correct her staff. The dresses are dirty and ripped and they smell. Staff was yelling at customers. It was the most ghetto experience of my life I will never go back. For the brides out there who are worried about price, Just get the style info for your dress and more than likely its cheaper on line some where else. My dress was almost $1,800 but at another store it was only $500.

.

Had a great Saturday afternoon with my girls, mom and aunt. Although you can't make an appointment and so you have to put your name on a list and wait your turn, I would recommend this place any day of the week. I got there at noon and there was already like 20 girls ahead of me. So after I put my name on the list, we just went around looking for dresses and chatting it up. I had already done my homework so I already had a list of 10 dresses that I really wanted to try on. Finally at about 2 or so my name was called and all you could hear was a huge woo hoo from my entourage. I love my family, lol. They also made the experience was it was. So my consultant was Olga, the sweetest lasy you could ever meet. She was very knowledgeable and understood exactly what i was looking for. The first dress i tried on was my favorite out of the ones I picked and I loved it when I put it on. When I stepped outside to show my family everyone loved it too, even the girls sitting close to us who were waiting their turn :). I tried all the other dresses but put the 1st one back one and I just knew it was the one. Olga helped me fine a beautiful veil, ehcih if you purchase your veil when you buy your dress you get 10% off. Also you can get a free pair of shoes if they have them in your size. When I picked my dress my mom gave me a hug and kiss and you could hear everyone go "awwww". I had been to 2 other places and my experiences don't compare to the one I had there. I am sure it also had alot to do with my family who was there for me, but everyone there was very helpful. It was what I pictured it should be when you go shopping for your wedding dress. Ladies you shoudl atleast stop here during your search. Sorry for those who had a horrible experience but mine was just devine.

2
★★★★★

Had a great Saturday afternoon with my girls, mom and aunt. Although you can't make an appointment and so you have to put your name on a list and wait your turn, I would recommend this place any day of the week. I got there at noon and there was already like 20 girls ahead of me. So after I put my name on the list, we just went around looking for dresses and chatting it up. I had already done my homework so I already had a list of 10 dresses that I really wanted to try on. Finally at about 2 or so my name was called and all you could hear was a huge woo hoo from my entourage. I love my family, lol. They also made the experience was it was. So my consultant was Olga, the sweetest lasy you could ever meet. She was very knowledgeable and understood exactly what i was looking for. The first dress i tried on was my favorite out of the ones I picked and I loved it when I put it on. When I stepped outside to show my family everyone loved it too, even the girls sitting close to us who were waiting their turn :). I tried all the other dresses but put the 1st one back one and I just knew it was the one. Olga helped me fine a beautiful veil, ehcih if you purchase your veil when you buy your dress you get 10% off. Also you can get a free pair of shoes if they have them in your size. When I picked my dress my mom gave me a hug and kiss and you could hear everyone go "awwww". I had been to 2 other places and my experiences don't compare to the one I had there. I am sure it also had alot to do with my family who was there for me, but everyone there was very helpful. It was what I pictured it should be when you go shopping for your wedding dress. Ladies you shoudl atleast stop here during your search. Sorry for those who had a horrible experience but mine was just devine.

.

Very disappointed with management at RK Bridal. I went here on 7/7/10 with my daughter and some other relatives so my daughter could start looking for bridal gowns. We were unknowingly on the wrong side (bridesmaid side) they just pointed to the other side and said this is not bridal. Ok so we finally see the side we need to be on and it was a mad house, we finally found the sign in sheet and one of the consultants said very rudely that the list was closed. Another employee, named Danay(not sure of the spelling) approached us and asked if we needed help and my daughter asked her that though the list is closed would there still be a chance that we could try on 2-3 gowns. This girl was an angel, she allowed us to sign in, but said that it wouldn't be a guarantee that we would be seen. She then asked us what styles we were looking for and gave us excellent customer service; let us know what styles were where, how the dresses were organized, informed us on the ordering process etc. Now around 6 30pm I asked Danay if she could help us try on because I know that they close at 7. She let me know that she wasn't a consultant, but that we would be seen in time. I watched as Danay went to who appeared to be a manager and I could see her explaining the situation because besides us there was another group waiting to be seen. The manager , who I later found out is named Candy came over and started helping things move along. I approached Candy and let her know that Danay had been very helpful and we wanted to know if she could help us. What she said out her mouth disgusted me. She said "no, she's not a consultant, and we've had complaints about her in the past" I was so disgusted, first of all because this is the one person in the store who was actually helpful to us, and she has such a pleasant demeanor I know there's no way she could have complaints about her, secondly from the time we met Danay we had great conversation so I know that she has only been at RK for a few weeks and you mean to tell me that "in the past" you've had complaints about her? Seriously. Oh by the way to make matters worse this poor girl was right next to us and she heard everything. I spoke with Danay after this and she is so mature and professional, unlike Candy. Very disgusted with that whole encounter. Danay was great in every way possible, and you could tell it's just the kind of person she is and she wasn't just acting this way because it's her job. We will not be back at RK , not unless they make Danay a consultant and management begin to act a lot more professional

0
★☆☆☆☆

Very disappointed with management at RK Bridal. I went here on 7/7/10 with my daughter and some other relatives so my daughter could start looking for bridal gowns. We were unknowingly on the wrong side (bridesmaid side) they just pointed to the other side and said this is not bridal. Ok so we finally see the side we need to be on and it was a mad house, we finally found the sign in sheet and one of the consultants said very rudely that the list was closed. Another employee, named Danay(not sure of the spelling) approached us and asked if we needed help and my daughter asked her that though the list is closed would there still be a chance that we could try on 2-3 gowns. This girl was an angel, she allowed us to sign in, but said that it wouldn't be a guarantee that we would be seen. She then asked us what styles we were looking for and gave us excellent customer service; let us know what styles were where, how the dresses were organized, informed us on the ordering process etc. Now around 6 30pm I asked Danay if she could help us try on because I know that they close at 7. She let me know that she wasn't a consultant, but that we would be seen in time. I watched as Danay went to who appeared to be a manager and I could see her explaining the situation because besides us there was another group waiting to be seen. The manager , who I later found out is named Candy came over and started helping things move along. I approached Candy and let her know that Danay had been very helpful and we wanted to know if she could help us. What she said out her mouth disgusted me. She said "no, she's not a consultant, and we've had complaints about her in the past" I was so disgusted, first of all because this is the one person in the store who was actually helpful to us, and she has such a pleasant demeanor I know there's no way she could have complaints about her, secondly from the time we met Danay we had great conversation so I know that she has only been at RK for a few weeks and you mean to tell me that "in the past" you've had complaints about her? Seriously. Oh by the way to make matters worse this poor girl was right next to us and she heard everything. I spoke with Danay after this and she is so mature and professional, unlike Candy. Very disgusted with that whole encounter. Danay was great in every way possible, and you could tell it's just the kind of person she is and she wasn't just acting this way because it's her job. We will not be back at RK , not unless they make Danay a consultant and management begin to act a lot more professional

.

I went into RK Bridal without any expectations and WOW was I more then pleaseantly surprised!!! I not only bought my bridal gown here, but all my girls dresses and my mother bought her dress as well. Aisha helped my with my gown and she was AMAZING!!!! We had such a blast with eachother I wanted to invite her to my wedding. Like every bride, I thought I knew what I wanted and of course I did not have a clue what style actually looked good on my body. Aisha took one look at me and my selection and shook her head. She said she knew exactly what gown I would love. And she was right!!!

I then went over to the bridesmaid department. A lady named Alicia helped me and my girls look at dresses. She knew her stock so well and was very easy to talk to. We found great dress for each of my girls and they have this amazing discount program, which makes the dresses so affordable. RK clearly kept their customers in mind when they designed this discount program.

My mother and I came back a separate time for her gown. And Sandy was recommended to us. She was incredible as well. I dont know where RK finds their staff but I have not had one encounter with worker who was rude or unpleasant.

I just started my alterations and this department does not disappoint. Meg was helping me with accessories and she is so sweet (I made sure I had everyones names cuz i want to send them all thank you notes)

I highly recommend RK Bridal. Please, take it from me, DO NOT let these "other" reviews stop you from going there. Those brides must have had some outside situation bothering them and took it out online at RK cuz my experience could not be more opposite then theirs

2
★★★★★

I went into RK Bridal without any expectations and WOW was I more then pleaseantly surprised!!! I not only bought my bridal gown here, but all my girls dresses and my mother bought her dress as well. Aisha helped my with my gown and she was AMAZING!!!! We had such a blast with eachother I wanted to invite her to my wedding. Like every bride, I thought I knew what I wanted and of course I did not have a clue what style actually looked good on my body. Aisha took one look at me and my selection and shook her head. She said she knew exactly what gown I would love. And she was right!!!

I then went over to the bridesmaid department. A lady named Alicia helped me and my girls look at dresses. She knew her stock so well and was very easy to talk to. We found great dress for each of my girls and they have this amazing discount program, which makes the dresses so affordable. RK clearly kept their customers in mind when they designed this discount program.

My mother and I came back a separate time for her gown. And Sandy was recommended to us. She was incredible as well. I dont know where RK finds their staff but I have not had one encounter with worker who was rude or unpleasant.

I just started my alterations and this department does not disappoint. Meg was helping me with accessories and she is so sweet (I made sure I had everyones names cuz i want to send them all thank you notes)

I highly recommend RK Bridal. Please, take it from me, DO NOT let these "other" reviews stop you from going there. Those brides must have had some outside situation bothering them and took it out online at RK cuz my experience could not be more opposite then theirs

Pros: Friendly and knowledgeable staff

Cons: if HUGE selection is a con then i guess that would be it

.

Things wrong with this place:
1) The dress attendants blatantly lie to you and tell you dresses are knock offs of famous dresses like Vera Wang. Even when you can clearly tell that they aren't even remotely in their style.
2) It's dirty, most of the dresses are really gross. I think this is to get people to only choose the more expensive dresses.
3) There isn't anyone to direct or help you with how things work there, you have to be a real loud mouth and practically yell at people to get their attention.
4) They didn't take my hip measurement when they ordered my dress. Thus the dress (size 4) just *barely* fits over my hips...first time i put it on I ripped it and worried I busted the zipper!
5) I faxed in a change of order that my dress come in a different color, and even though when I called to confirm they told me yes, they had changed it. It was still the old color when I just picked it up.
6) When you call them on the phone they aren't helpful in directing you and never leave messages.
5) It's really not that cheap. I paid 900$ for a dress with out any tailoring or cleaning. They just hand you your dress and thrust you out the door with some chintzy free dollar store garter belt. Didn't even get to try it on there!!!!
6) No returns. If you want to return something it'll cost you $150.00. If it's already made...you can't return it.

0
★☆☆☆☆

Things wrong with this place:
1) The dress attendants blatantly lie to you and tell you dresses are knock offs of famous dresses like Vera Wang. Even when you can clearly tell that they aren't even remotely in their style.
2) It's dirty, most of the dresses are really gross. I think this is to get people to only choose the more expensive dresses.
3) There isn't anyone to direct or help you with how things work there, you have to be a real loud mouth and practically yell at people to get their attention.
4) They didn't take my hip measurement when they ordered my dress. Thus the dress (size 4) just *barely* fits over my hips...first time i put it on I ripped it and worried I busted the zipper!
5) I faxed in a change of order that my dress come in a different color, and even though when I called to confirm they told me yes, they had changed it. It was still the old color when I just picked it up.
6) When you call them on the phone they aren't helpful in directing you and never leave messages.
5) It's really not that cheap. I paid 900$ for a dress with out any tailoring or cleaning. They just hand you your dress and thrust you out the door with some chintzy free dollar store garter belt. Didn't even get to try it on there!!!!
6) No returns. If you want to return something it'll cost you $150.00. If it's already made...you can't return it.

Pros: Large selection, no appointment

Cons: Dirty, Unorganized, Poorly Measured, Wrong color

.

When ordering the dress, the guy on the phone was abrupt and moderately rude, which I wrote off to being a man working at a dress shop in NYC, but when my dress came in, the zipper is crooked and the dress is 2.5" too short, and the guy who calls himself the manager sends me into tears with his "customer service". They were prompt in sending out a calltag for me to return the dress, but the whole experience has been awful - seriously, buying a car is less painful than dealing with these folks. They keep haggling with me, saying that they're not sure how I did the measurement and asking if I'm sure that I had my shoes on and generally implying that my seamstress (who has altered HUNDREDS of dresses from their store) doesnt know what she's doing, when I've sent PICTURES of the dress, showing how we did the measurement, with my shoes on, and the hemline is 2.5" above where I wanted it (and by wanted it, I mean paid additional $$ for a custom length to have). And, all of their haggling side-steps the fact that the back of the dress is completely crooked (the zipper ends up in the middle of my left butt cheek), and the dress fits totally wrong. My biggest regret is that I went ahead and ordered my bridesmaid gowns through them on good faith. It's my wedding, and they have made the entire dress buying experience into something stressful and sucky, at best, instead being the fun and memorable experience - in a pleasant sort of way - that I had always daydreamed about.

In reading other reviews, it seems like Jo is nice enough of a person, and maybe she is the one gem who works at this place. I talked to Natalia on the phone, and she was pretty pleasant, but the general experience has been an overall negative one. As for me, I'm far from a bridezilla, having a small, relatively informal wedding in the mountains, but I do expect to be treated in a fair and respectable manner in all retail transactions (well, in life in general) - particularly when I'm giving someone nearly $1500 of my hard earned money.

0
★☆☆☆☆

When ordering the dress, the guy on the phone was abrupt and moderately rude, which I wrote off to being a man working at a dress shop in NYC, but when my dress came in, the zipper is crooked and the dress is 2.5" too short, and the guy who calls himself the manager sends me into tears with his "customer service". They were prompt in sending out a calltag for me to return the dress, but the whole experience has been awful - seriously, buying a car is less painful than dealing with these folks. They keep haggling with me, saying that they're not sure how I did the measurement and asking if I'm sure that I had my shoes on and generally implying that my seamstress (who has altered HUNDREDS of dresses from their store) doesnt know what she's doing, when I've sent PICTURES of the dress, showing how we did the measurement, with my shoes on, and the hemline is 2.5" above where I wanted it (and by wanted it, I mean paid additional $$ for a custom length to have). And, all of their haggling side-steps the fact that the back of the dress is completely crooked (the zipper ends up in the middle of my left butt cheek), and the dress fits totally wrong. My biggest regret is that I went ahead and ordered my bridesmaid gowns through them on good faith. It's my wedding, and they have made the entire dress buying experience into something stressful and sucky, at best, instead being the fun and memorable experience - in a pleasant sort of way - that I had always daydreamed about.

In reading other reviews, it seems like Jo is nice enough of a person, and maybe she is the one gem who works at this place. I talked to Natalia on the phone, and she was pretty pleasant, but the general experience has been an overall negative one. As for me, I'm far from a bridezilla, having a small, relatively informal wedding in the mountains, but I do expect to be treated in a fair and respectable manner in all retail transactions (well, in life in general) - particularly when I'm giving someone nearly $1500 of my hard earned money.

Pros: cheap prices

Cons: you get what you pay for

.

Everything is fine at RK when you're ordering, but God forbid there is something wrong when the dress comes in. I ordered a gown in the size of the sample I tried on which fit fine in the store. The gown that arrived was way too small. I tried on the sample again, in that same size, which fit. To me this indicated something wrong in the sizing of the dress that arrived, but RK insisted that I was in the wrong because I had ordered the wrong size. They refused to send it back for a larger size, despite my offer to pay for shipping, and insisted there was nothing that could be done to help me. Rather than pay the balance on a gown that didn't fit, I opted to walk out and lose my deposit. RK Bridal's customer service really stinks. They are unhelpful, uncompromising, nasty, and mean. Buyer beware!!!!

0
★☆☆☆☆

Everything is fine at RK when you're ordering, but God forbid there is something wrong when the dress comes in. I ordered a gown in the size of the sample I tried on which fit fine in the store. The gown that arrived was way too small. I tried on the sample again, in that same size, which fit. To me this indicated something wrong in the sizing of the dress that arrived, but RK insisted that I was in the wrong because I had ordered the wrong size. They refused to send it back for a larger size, despite my offer to pay for shipping, and insisted there was nothing that could be done to help me. Rather than pay the balance on a gown that didn't fit, I opted to walk out and lose my deposit. RK Bridal's customer service really stinks. They are unhelpful, uncompromising, nasty, and mean. Buyer beware!!!!

.

Just got back from RK Bridal and read some of the reviews. I think some of you brides either went to a different RK Bridal or you are bridezillas. I had the best experience ever. They are a large bridal store with so many gowns that if you can't find it there they don't make it. My consultant ( JO) was friendly and very patient, i tried on 12 gowns and found my dream gown. I never felt rushed and all the brides there seemed to be feeling the same way. I also browsed at the bridesmaids dresses and found a jim hjelm dress for my girls that they will buy on their on frills program. I am starting to feel that most of the reviews i am reading must be written by JEALOUS BRIDAL STORES who are trying to hurt this stores reputation, it won't work, most of my friends have bought their gowns at RK and i will continue to recommend them. If you are a bride go there and see for yourself don't let some bridezilla keep you away from a great store.

2
★★★★★

Just got back from RK Bridal and read some of the reviews. I think some of you brides either went to a different RK Bridal or you are bridezillas. I had the best experience ever. They are a large bridal store with so many gowns that if you can't find it there they don't make it. My consultant ( JO) was friendly and very patient, i tried on 12 gowns and found my dream gown. I never felt rushed and all the brides there seemed to be feeling the same way. I also browsed at the bridesmaids dresses and found a jim hjelm dress for my girls that they will buy on their on frills program. I am starting to feel that most of the reviews i am reading must be written by JEALOUS BRIDAL STORES who are trying to hurt this stores reputation, it won't work, most of my friends have bought their gowns at RK and i will continue to recommend them. If you are a bride go there and see for yourself don't let some bridezilla keep you away from a great store.

Pros: best prices beautiful gowns

Cons: too many to choose from

.

Got my gown, Thank you Jo. It was the best experience ever after going to 10 different places i finally got a consultant who "got me". The store is so large and filled with gowns it can be hard to limit yourself. I signed up and looked around on my own for awhile and picked out 5 gowns when my name was called i went into my bridal room with Jo who quickly went out and got 4 more. Thank god, she brought in my dream gown and accessorized me with headpiece and veil. I can only say thank you to all my friends who pushed me to go here, you were right. To all the bad reviews i read GET A LIFE RK BRIDAL ROCKS

2
★★★★★

Got my gown, Thank you Jo. It was the best experience ever after going to 10 different places i finally got a consultant who "got me". The store is so large and filled with gowns it can be hard to limit yourself. I signed up and looked around on my own for awhile and picked out 5 gowns when my name was called i went into my bridal room with Jo who quickly went out and got 4 more. Thank god, she brought in my dream gown and accessorized me with headpiece and veil. I can only say thank you to all my friends who pushed me to go here, you were right. To all the bad reviews i read GET A LIFE RK BRIDAL ROCKS

Pros: lots of gowns

Cons: none

.

Went there and they kept recommending dresses that were wrong for my body type. They also force a hard sales push and almost made me buy a dress I hated. Go to Kleinfeld. You are waaaaay better off.

0
★☆☆☆☆

Went there and they kept recommending dresses that were wrong for my body type. They also force a hard sales push and almost made me buy a dress I hated. Go to Kleinfeld. You are waaaaay better off.

Pros: No appointments needed

Cons: Limited Selection of Gowns, Rude Staff w/ limited knowledge

 

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