Prompt Med At Southpoint

★★★☆☆
  • 7010 Nc Highway 751

    Durham, NC 27702

    Map & Directions
  • 919-536-1515

About Prompt Med At Southpoint

Categories
  • Clinics
  • Urgent Care Clinics
  • Orthopedic Surgeons
  • Emergency Medical Services

Health & Medical

Health & Medical
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I visited Prompt Med at Southpoint recently for a TB skin test (required for work) and was literally in and out in 15 minutes, despite having people ahead of me. The service was quick, the staff were extremely friendly, the facility was clean and presented nice...overall, I'd recommend this if you needed a quick medical intervention.

4
★★★★☆

I visited Prompt Med at Southpoint recently for a TB skin test (required for work) and was literally in and out in 15 minutes, despite having people ahead of me. The service was quick, the staff were extremely friendly, the facility was clean and presented nice...overall, I'd recommend this if you needed a quick medical intervention.

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Very slow service, dispite the fact that I was the only person there. At first I thought the doctor/nurse were very polite and very thorough. Within 24 hours I had a problem with a medication that was prescribed and needed a different medication. I was left on hold for over 15 minutes before I talked with a nurse. After leaving a message, it was over four hours before I got a phone call back. The nurse called back again to give me the name of the medication they were changing me to. I looked the medication up online and found out this medication is in the same family as another medication that I told them I was allergic to. They had an attitude with me when I explained that I couldn't take that medication because I'm allergic. The nurse talked to the doctor, continued with the attitude. When I picked up the new medication from the pharmacy, the pharmacy tech told me that they nurse had an attitude and a "tone" when she called in the new new medication.
The place may be pretty, new and clean - but there's a reason that I've never seen another car in their parking lot. I wouldn't recommend them to my worst enemy.

0
★☆☆☆☆

Very slow service, dispite the fact that I was the only person there. At first I thought the doctor/nurse were very polite and very thorough. Within 24 hours I had a problem with a medication that was prescribed and needed a different medication. I was left on hold for over 15 minutes before I talked with a nurse. After leaving a message, it was over four hours before I got a phone call back. The nurse called back again to give me the name of the medication they were changing me to. I looked the medication up online and found out this medication is in the same family as another medication that I told them I was allergic to. They had an attitude with me when I explained that I couldn't take that medication because I'm allergic. The nurse talked to the doctor, continued with the attitude. When I picked up the new medication from the pharmacy, the pharmacy tech told me that they nurse had an attitude and a "tone" when she called in the new new medication.
The place may be pretty, new and clean - but there's a reason that I've never seen another car in their parking lot. I wouldn't recommend them to my worst enemy.

Pros: Pretty

Cons: The staff

 

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