Affordable Quality Plumbing

★★☆☆☆
  • 2809 Longwood Dr

    Pearland, TX 77581

    Map & Directions
  • 281-482-1900

Home Construction & Remodeling

Home Construction & Remodeling
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this Company, first made an appointment to fix my appliance after 4pm. I gave them my cell phone number at asked them to call me at that number. Then called at 6pm to another number, but not the one I had provided, to say they were not coming but would call first thing in the morning to reschedule for the following afternoon. After not hearing from them the following morning, I called them at which time I was told they had tried numerous phone numbers and did not get anyone! They told me they could not come out until tomorrow morning at which time I told them to forget it and I would find someone else to repair my appliance. Will not use again!!

1
★☆☆☆☆

this Company, first made an appointment to fix my appliance after 4pm. I gave them my cell phone number at asked them to call me at that number. Then called at 6pm to another number, but not the one I had provided, to say they were not coming but would call first thing in the morning to reschedule for the following afternoon. After not hearing from them the following morning, I called them at which time I was told they had tried numerous phone numbers and did not get anyone! They told me they could not come out until tomorrow morning at which time I told them to forget it and I would find someone else to repair my appliance. Will not use again!!

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Good work! \nCommunication from the plumber to the customer needs improvement.\nThe owner, Kieth was helpful and fair resolving issue. \nYes, would recommend AQP to others.

1
★★★☆☆

Good work! \nCommunication from the plumber to the customer needs improvement.\nThe owner, Kieth was helpful and fair resolving issue. \nYes, would recommend AQP to others.

Pros: Good work.

Cons: Communication about fees.

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We called Affordable Quality Plumbing out to our home on 2/10/10. Our plumbing had been backed up and we needed our main line snaked. They told us of their special which was 99.00 to snake the line. Given their rating on BBB and special we did choose them to come out. Jimmy was the plumber who came out. He snaked the line and did clear the line. He was quick and did a good job. Then he said he needed to check our inside plumbing. I would have said no thanks but my husband thought he was a good guy so he allowed it. Jimmy came in and found (like I was surprised) that we needed a new flapper for one of our toilets. My husband just replaced the flapper on our other toilet so it was seriously no thing at all for him to fix another, but my husband felt bad for Jimmy and really wanted to help him out. My husband thought, times are hard and this guy is just trying to make an extra buck. My husband asked how much & Jimmy said 131.00. My husband then asked that is the grand total right? Jimmy said yes and my husband said ok. 99.00 to snake the line and 31.00 for the flapper and install. I was upset because a flapper costs 5.00, but again my husband wanted to help Jimmy get some extra money? which by the way we barely had to share. Well when payment time came Jimmy LIED! He charged us 131.73 for A FLAPPER AND 5 MINUTE INSTALL!!!!! ARE YOU KIDDING ME!!!!! Affordable Quality Plumbing lies and honestly STEALS money from customers. Thanks to Affordable Quality Plumbing he had to borrow money from our church to pay for our groceries that week for us and our 2 little boys (3 and 4 years old. What they said was going to be a grand total of 131.00 really turned out to be 235.23. When I told my husband to refuse payment and refuse to sign the paperwork, they said we had too or charges could be pressed. We feared for our family and signed it. My husband is the only one working in our family of soon to be 5. We could not risk him going to jail. When I called on 2/11/10 and 2/14/10 to speak to a manager they never returned my calls.

DO NOT TRUST Affordable Quality Plumbing!!!! Call anyone else but them!!!!

1
★☆☆☆☆

We called Affordable Quality Plumbing out to our home on 2/10/10. Our plumbing had been backed up and we needed our main line snaked. They told us of their special which was 99.00 to snake the line. Given their rating on BBB and special we did choose them to come out. Jimmy was the plumber who came out. He snaked the line and did clear the line. He was quick and did a good job. Then he said he needed to check our inside plumbing. I would have said no thanks but my husband thought he was a good guy so he allowed it. Jimmy came in and found (like I was surprised) that we needed a new flapper for one of our toilets. My husband just replaced the flapper on our other toilet so it was seriously no thing at all for him to fix another, but my husband felt bad for Jimmy and really wanted to help him out. My husband thought, times are hard and this guy is just trying to make an extra buck. My husband asked how much & Jimmy said 131.00. My husband then asked that is the grand total right? Jimmy said yes and my husband said ok. 99.00 to snake the line and 31.00 for the flapper and install. I was upset because a flapper costs 5.00, but again my husband wanted to help Jimmy get some extra money? which by the way we barely had to share. Well when payment time came Jimmy LIED! He charged us 131.73 for A FLAPPER AND 5 MINUTE INSTALL!!!!! ARE YOU KIDDING ME!!!!! Affordable Quality Plumbing lies and honestly STEALS money from customers. Thanks to Affordable Quality Plumbing he had to borrow money from our church to pay for our groceries that week for us and our 2 little boys (3 and 4 years old. What they said was going to be a grand total of 131.00 really turned out to be 235.23. When I told my husband to refuse payment and refuse to sign the paperwork, they said we had too or charges could be pressed. We feared for our family and signed it. My husband is the only one working in our family of soon to be 5. We could not risk him going to jail. When I called on 2/11/10 and 2/14/10 to speak to a manager they never returned my calls.

DO NOT TRUST Affordable Quality Plumbing!!!! Call anyone else but them!!!!

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Get bids even if you have to do without until you do. Know what you're paying for. AQP installed our tankless water heater, which recently failed. They got replacement parts under warranty and I paid the labor. The final bill, without a single detail to justify it, was half the original replacement costs, averaging more than $150 an hour for four hours. Buyer beware.

0
★☆☆☆☆

Get bids even if you have to do without until you do. Know what you're paying for. AQP installed our tankless water heater, which recently failed. They got replacement parts under warranty and I paid the labor. The final bill, without a single detail to justify it, was half the original replacement costs, averaging more than $150 an hour for four hours. Buyer beware.

Pros: Got the job done

Cons: No details on job or cost

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We needed to have two water heaters installed into the attic of our home. .

1
★★☆☆☆

We needed to have two water heaters installed into the attic of our home. .

Pros: Quick work, nice looking work, friendly

Cons: Did not perform to Code the work done

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These guys are doing a great job! A plumber from Affordable Quality Plumbing set an appointment time with a 2 hour window...and he actually arrived before the 2 hours was up! He even called ahead to let me know he was on his way. Unfortunately my problem turned out to be septic rather than actual plumbing, but he could just have easily done a ton of work, charged all sorts of stuff to my home warranty company and THEN said it was septic, but he didn't. He listened to my problem, checked things out and was very up-front and honest about everything. I'd recommend this company based on my personal experience with them. I can't believe it - a plumber who actually did what they say and didn't try to rob anyone blind. How refreshing!

PROS: on time, honest, curteous, and very helpful
CONS:

5
★★★★★

These guys are doing a great job! A plumber from Affordable Quality Plumbing set an appointment time with a 2 hour window...and he actually arrived before the 2 hours was up! He even called ahead to let me know he was on his way. Unfortunately my problem turned out to be septic rather than actual plumbing, but he could just have easily done a ton of work, charged all sorts of stuff to my home warranty company and THEN said it was septic, but he didn't. He listened to my problem, checked things out and was very up-front and honest about everything. I'd recommend this company based on my personal experience with them. I can't believe it - a plumber who actually did what they say and didn't try to rob anyone blind. How refreshing!

PROS: on time, honest, curteous, and very helpful
CONS:

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