American Floor Design

★☆☆☆☆
  • 23110 Kuykendahl Road

    Tomball, TX 77375

    Map & Directions
  • 832-698-2693

About American Floor Design

Categories
  • Floor Contractors
Details
  • Floor Refinishing

Home Construction & Remodeling

Home Construction & Remodeling
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I originally liked the store and the selections they have in the stores (I went to both stores.) However, all I've experienced from this store is terrible customer service. They frequently say they will take check on something, then get back with me and don't, they showed up late for our appointment and made stupid excuses after I had to call them to find out why they didn??t show. When they??ve said they??d call back, they only have the time. I'll save myself time and money and do business elsewhere. Experienced terrible service from both locations - so it's not isolated to a particular store.

0
★☆☆☆☆

I originally liked the store and the selections they have in the stores (I went to both stores.) However, all I've experienced from this store is terrible customer service. They frequently say they will take check on something, then get back with me and don't, they showed up late for our appointment and made stupid excuses after I had to call them to find out why they didn??t show. When they??ve said they??d call back, they only have the time. I'll save myself time and money and do business elsewhere. Experienced terrible service from both locations - so it's not isolated to a particular store.

Pros: nice showroom

Cons: lousy communication

.

I originally liked the store and the selections they had in the stores (I went to both stores.) However, all I experienced from this store is terrible service. They would say they will take check on something, then get back with me and don't, they showed up late for our appointment and made stupid excuses after I had to call them to find out why they didn??t show. When they??ve said they??d call back, they only have the time. I'll save myself time and money and do business elsewhere. Experienced terrible service from both locations - so it's not isolated to a particular store.

0
★☆☆☆☆

I originally liked the store and the selections they had in the stores (I went to both stores.) However, all I experienced from this store is terrible service. They would say they will take check on something, then get back with me and don't, they showed up late for our appointment and made stupid excuses after I had to call them to find out why they didn??t show. When they??ve said they??d call back, they only have the time. I'll save myself time and money and do business elsewhere. Experienced terrible service from both locations - so it's not isolated to a particular store.

Pros: Pleasant appearances

Cons: No Follow-up, poor communication

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