Alamo Water Softeners

★★★★☆
29.5407 -98.4139
Map and Directions to Alamo Water Softeners

210-274-6122

11031 Wye St

San Antonio, TX

78217

Get Directions Photos

About Alamo Water Softeners

Details
Hours
Mon-Fri 8am-5pm, Appointments Available
Special Offer
FREE Basic Installation

Home & Garden

Home & Garden
More choices in San Antonio:
Resultset_next

Chalet Florist

5002 7th St Zephyrhills, FL

Resultset_next

Stutzman Brothers Property

39144 Townsend Rd Dade City, FL

4.0 38
Hi! Sign in to let us know how Alamo Water Softeners was?
Write a Review
Reviews 1 - 38 of 38.
.

After doing my homework and taking time to listen to the sales presentations of six different water softener companies, I called Alamo Water Softeners and told Allen Townsend what I wanted. He gave me a quote on the phone and it was almost half of what three of the other companies had quoted. Only one quote was slightly cheaper, but since that company had misled me by using the Alamo name, I questioned their credibility and integrity and decided to go with the real Alamo Water Softener that has been in business for many years. The customer service of AWS was exceptional! They were able to install the unit within three days while others needed two to three weeks. The install team was professional, personal and did a superb job. I expected the yard to be torn up, but was pleasantly surprised to discover the lines had been dug along side the flower beds without uprooting any of my grass. Three weeks later, Trevor came for a follow up visit to test the water and make sure everything was working correctly and fine tune the adjustments based on our family consumption. He explained how to make adjustments myself if needed in the future and left a water testing kit for future use. I have absolutely nothing but praise for Alamo Water Softeners and would highly recommend them to anyone needing quality, reliable, equipment and exceptional customer service.

5
★★★★★

After doing my homework and taking time to listen to the sales presentations of six different water softener companies, I called Alamo Water Softeners and told Allen Townsend what I wanted. He gave me a quote on the phone and it was almost half of what three of the other companies had quoted. Only one quote was slightly cheaper, but since that company had misled me by using the Alamo name, I questioned their credibility and integrity and decided to go with the real Alamo Water Softener that has been in business for many years. The customer service of AWS was exceptional! They were able to install the unit within three days while others needed two to three weeks. The install team was professional, personal and did a superb job. I expected the yard to be torn up, but was pleasantly surprised to discover the lines had been dug along side the flower beds without uprooting any of my grass. Three weeks later, Trevor came for a follow up visit to test the water and make sure everything was working correctly and fine tune the adjustments based on our family consumption. He explained how to make adjustments myself if needed in the future and left a water testing kit for future use. I have absolutely nothing but praise for Alamo Water Softeners and would highly recommend them to anyone needing quality, reliable, equipment and exceptional customer service.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Trevor Townsend and his team did an excellent job installing my first water softener. Two things really impressed me about Alamo Waters Softeners (AWS), first Trevor never tried to sell me a water softener. He simple provided me with information about his product. I really appreciated his non-high pressure sale tactics. Secondly, his team of expert installers arrived on time, completed the job in the allotted time, and presented themselves with the utmost professionalism. When my wife arrived home she was completely happy with our decision to purchase our water softener from AWS. As I explained to Trevor, a happy wife equals a happy home. (He is newly married) Thank you AWS and your expert installation team. I will definitely recommend. Oh I did I mention Trevor returned 2 weeks later to check to ensure I was completely SATISFIED? Great customer service

5
★★★★★

Trevor Townsend and his team did an excellent job installing my first water softener. Two things really impressed me about Alamo Waters Softeners (AWS), first Trevor never tried to sell me a water softener. He simple provided me with information about his product. I really appreciated his non-high pressure sale tactics. Secondly, his team of expert installers arrived on time, completed the job in the allotted time, and presented themselves with the utmost professionalism. When my wife arrived home she was completely happy with our decision to purchase our water softener from AWS. As I explained to Trevor, a happy wife equals a happy home. (He is newly married) Thank you AWS and your expert installation team. I will definitely recommend. Oh I did I mention Trevor returned 2 weeks later to check to ensure I was completely SATISFIED? Great customer service

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Our experience with Alamo Water Softeners was exceptional.

The person who came to the house to evaluate and provide a quote gave an informative presentation of the company with supporting documents. The focus was only on what we requested in a water softener. There were no attempts made to sell us anything more than what we had requested. This person was well spoken, a good listener and very Professional.

They did an excellent job with the Installation and plumbing of the unit. We had concerns about anybody drilling holes through the brick. The holes they drilled were no bigger than what they needed to be and were well done. They put the holes for the plumbing exactly where we requested.

They arrived on time and the two people doing the work stayed on task and were very polite and did a great job of cleaning up after they were done.

The owner of the company took his time to come and introduce himself first thing in the morning. He expressed his appreciation for our business, and was interested in any questions or concerns we had about the product or the installation of the product. He made it very clear that if there were any problems with the product or the installation after completing the work there would be an immediate return to correct any problems.

I would recommend Alamo Water Softeners to anybody looking for a quality product with a clean installation done by a professional group of people.

5
★★★★★

Our experience with Alamo Water Softeners was exceptional.

The person who came to the house to evaluate and provide a quote gave an informative presentation of the company with supporting documents. The focus was only on what we requested in a water softener. There were no attempts made to sell us anything more than what we had requested. This person was well spoken, a good listener and very Professional.

They did an excellent job with the Installation and plumbing of the unit. We had concerns about anybody drilling holes through the brick. The holes they drilled were no bigger than what they needed to be and were well done. They put the holes for the plumbing exactly where we requested.

They arrived on time and the two people doing the work stayed on task and were very polite and did a great job of cleaning up after they were done.

The owner of the company took his time to come and introduce himself first thing in the morning. He expressed his appreciation for our business, and was interested in any questions or concerns we had about the product or the installation of the product. He made it very clear that if there were any problems with the product or the installation after completing the work there would be an immediate return to correct any problems.

I would recommend Alamo Water Softeners to anybody looking for a quality product with a clean installation done by a professional group of people.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I had a water softener installed last week from Alamo Water Softeners. Great experience. The crew consisted of (3) very hard working professionals who had to lots of work as I wasn't plummbed, and they arrived on time, finished on time and I have already had follow up call for them to come check my system just a week after it was installed. I couldn't believe how cost effective it is.
I highly recommmend Alamo Water Softeners to everyone and anyone. I find them to be a fantastic well running company.

5
★★★★★

I had a water softener installed last week from Alamo Water Softeners. Great experience. The crew consisted of (3) very hard working professionals who had to lots of work as I wasn't plummbed, and they arrived on time, finished on time and I have already had follow up call for them to come check my system just a week after it was installed. I couldn't believe how cost effective it is.
I highly recommmend Alamo Water Softeners to everyone and anyone. I find them to be a fantastic well running company.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

never showed up ... i called them on they told me they would be out from 3;30 to 4;00 pm .... then never showed up ..three hours after the time frame they were to be here they called ..told me it would be tomorrow morning around 8 30 /// well here it is ..1;18 pm an still no show ... i recieved a call from another plumbing company that i had been passed off to them ... all the time my doughter an i are out of gas ..cant take a shower and cant cook ..this is no way to conduct business ... would not call them ..not dependable ...

1
★☆☆☆☆

never showed up ... i called them on they told me they would be out from 3;30 to 4;00 pm .... then never showed up ..three hours after the time frame they were to be here they called ..told me it would be tomorrow morning around 8 30 /// well here it is ..1;18 pm an still no show ... i recieved a call from another plumbing company that i had been passed off to them ... all the time my doughter an i are out of gas ..cant take a shower and cant cook ..this is no way to conduct business ... would not call them ..not dependable ...

Was this review helpful to you?
Ratings_icons Ratings_icons

Business Response:

We at AWS believe that your review is not aimed at Alamo Water Softeners. The first point that leads us to believe this is in error is we never work with gas. We are not a ‚??plumbing company‚?Ě, we only install water softeners. Second, we never give a 30 minute window. Our windows are always 2 to 3 hours due to unforeseen issues. Third, we have never passed a customer to anyone! If you look at every other review on-line it is easy to see that every customer is important to us. We treat our customers with the utmost care and respect, as we would our own family. There are many companies that have Alamo in their name. We would truely appreciate for you to take the time to respond to this response and to find the company that actually performed so poorly.
.

Amazing work by Allen and his crew. Don't listen to the crack head with the one star review. If AWS was so overpriced, why go with them and why write a review. Clearly a competitor playing dirty. Allen and Trudy have a great company, they don't send a salesman, they send the owner himself. He explains everything and makes sure you are comfortable. I priced out six different companies and it wasn't even close. Cullighan and Kinetico were way over priced, the other folks just sent a salesman that barely knows about the stuff. Do yourself a favor, call Allen and Trudy and they will take care of you. As far as the negative review on there...feel free to ignore it, this small family business has world class quality. From a very satisfied customer...

CA

5
★★★★★

Amazing work by Allen and his crew. Don't listen to the crack head with the one star review. If AWS was so overpriced, why go with them and why write a review. Clearly a competitor playing dirty. Allen and Trudy have a great company, they don't send a salesman, they send the owner himself. He explains everything and makes sure you are comfortable. I priced out six different companies and it wasn't even close. Cullighan and Kinetico were way over priced, the other folks just sent a salesman that barely knows about the stuff. Do yourself a favor, call Allen and Trudy and they will take care of you. As far as the negative review on there...feel free to ignore it, this small family business has world class quality. From a very satisfied customer...

CA

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I highly recommend Alamo Water Softeners. I did extensive research into the different options available in the San Antonio area.(which began with learning the details of how water softener systems work so I would better understand the products being offered). Allen was the perfect person to work with me as I would have bolted at the slightest hint of being "sold". Instead he patiently answered all of my questions without being condescending. The other companies I called were very high pressure sales and made claims that were too bold for me to be comfortable. When I made my purchase decision, Allen was completely on top of the paperwork, scheduling, and even showed up to help Abel carry the system up my stairs so there wouldn't be any damage to my wood stairs. Abel was efficient and thorough with the installation. He took extra time to go over the care/feeding of our new system. We have now had our system for several months and I waited this long to make sure I really liked the system as much as the people. Much to my surprise - I love it even more than I thought I would. The softener system made such an incredible difference in how much soap we use, how difficult it is to clean, how our water/ice tastes, and our coffee maker is working better than ever. Such a relief because I was worried about the benefit/value I would experience vs the cost. Worth EVERY PENNY!

5
★★★★★

I highly recommend Alamo Water Softeners. I did extensive research into the different options available in the San Antonio area.(which began with learning the details of how water softener systems work so I would better understand the products being offered). Allen was the perfect person to work with me as I would have bolted at the slightest hint of being "sold". Instead he patiently answered all of my questions without being condescending. The other companies I called were very high pressure sales and made claims that were too bold for me to be comfortable. When I made my purchase decision, Allen was completely on top of the paperwork, scheduling, and even showed up to help Abel carry the system up my stairs so there wouldn't be any damage to my wood stairs. Abel was efficient and thorough with the installation. He took extra time to go over the care/feeding of our new system. We have now had our system for several months and I waited this long to make sure I really liked the system as much as the people. Much to my surprise - I love it even more than I thought I would. The softener system made such an incredible difference in how much soap we use, how difficult it is to clean, how our water/ice tastes, and our coffee maker is working better than ever. Such a relief because I was worried about the benefit/value I would experience vs the cost. Worth EVERY PENNY!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

It was a pleasure to do business with Alamo Water Softeners. I called them based on a great recommendation from a stranger I ran into while buying salt. I knew my softener was on it's last leg and needed to be replaced. Alan visited me at my home. He was on time, courteous, knowledgable, and explained the attributs of his products very well. The estimate he provided for purchase and installation was below others I had received and his description and explanation of his product really sold me. I ordered one from him that day. The delivery was on-time and the installation was fast and efficient. The installer was courteous, did a professional job, and cleaned up after himself. His explantion of the operation of the system was thorough. The softener works well and the soft water is great. Today, Javier, one of their service representatives made an appointment and visited us to make sure that everything was OK. He checked the system, went over the operating procedures one more time with me, and checked to make sure that the water was indeed soft. Everything is working like a charm. I would recommend Alamo Water Softeners, without reservation, to anyone in the market for a great water softening system at a really good price with expert instalation and service.

GP

5
★★★★★

It was a pleasure to do business with Alamo Water Softeners. I called them based on a great recommendation from a stranger I ran into while buying salt. I knew my softener was on it's last leg and needed to be replaced. Alan visited me at my home. He was on time, courteous, knowledgable, and explained the attributs of his products very well. The estimate he provided for purchase and installation was below others I had received and his description and explanation of his product really sold me. I ordered one from him that day. The delivery was on-time and the installation was fast and efficient. The installer was courteous, did a professional job, and cleaned up after himself. His explantion of the operation of the system was thorough. The softener works well and the soft water is great. Today, Javier, one of their service representatives made an appointment and visited us to make sure that everything was OK. He checked the system, went over the operating procedures one more time with me, and checked to make sure that the water was indeed soft. Everything is working like a charm. I would recommend Alamo Water Softeners, without reservation, to anyone in the market for a great water softening system at a really good price with expert instalation and service.

GP

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Allen and crew came out two weeks ago on a Saturday morning. It was raining pretty good and I thought my installation would be delayed. Not only was it not delayed, the crew was very professional even in the rain. It's been two weeks since our install and everything is working great. They took thier time explaining both the reverse osmosis and the water softening system to us to make sure we understood how they work. Our water is fantastic now, clothes and dishes are cleaner and everyones hair even seems shinier now. I would definitely recommend Allen and Alamo Water Softeners to everyone looking for a water softening system. Jeff G

5
★★★★★

Allen and crew came out two weeks ago on a Saturday morning. It was raining pretty good and I thought my installation would be delayed. Not only was it not delayed, the crew was very professional even in the rain. It's been two weeks since our install and everything is working great. They took thier time explaining both the reverse osmosis and the water softening system to us to make sure we understood how they work. Our water is fantastic now, clothes and dishes are cleaner and everyones hair even seems shinier now. I would definitely recommend Allen and Alamo Water Softeners to everyone looking for a water softening system. Jeff G

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Bottom line: Great experience! Allen is an honest man who will help you. I most definitely recommend him and would call him again.

I do very few reviews, this is one I felt obligated to do. I hope this helps others out there searching for water softeners.

We had our water softener installed for nearly a year now and a very happy with it. The wife and I did a lot of research into different water treatment and softener options as we had three issues of concern;

1) We have a septic system and were concerned about affecting its operation
2) We had to have an outdoor installation as we have no garage and no good space inside for a softener
3) Hard water damage was begining to become more evident

We searched online, spoke to folks we knew who had softeners here in San Antonio and elsewhwere and sorted through opinions,reviews, testimonials about pros and cons. We decided to go with a water softener and use either salt or potassium chloride. We looked around the San Antoino area and narrowed our search down to four companies. They each sent someone out to explain our options. If anyone has been through this process with water softeners or any other appliances or home repairs you can appreciate the fact that some companies and independent contractors only are interested in volume, service or sales contracts, and using the "hard sell approach". One company representative assumed they had a sale before they walked in the door, wanting us to sign a contract after a cursory look around and seeing the house, doing a quick water hardness test then saying "yep, you have hard water" (really?) then jumped right into the multi-thousand dollar options their company sold that we absolutely had to have.

Allen Townsend stood out right away as an honest man interested in getting us the right solution at a very fair price. His solution delivered exactly what we needed (we have a family of 5 and 3 1/2 baths). No pressure, gave detailed options and outlined what we would need to do to satisfy codes, drainage etc.

For anyone with similar requirements (outside installation and septic system) I can tell you we have had no problems at all using salt. No harm has occured and soft water is definitely great. I opted for a cement pad but took the advice of the plumber who came out for the actual install and had the system partially buried next to the house (6" - 8"). I bought a small Rubbermaid shed at Lowes under $300 to house the whole system ( details below)

4.6' x 2.3' x 6.4' Resin Storage Shed
? Perfect height for long handled tools and is ideal for storing lawn and garden supplies including pots, bags of fertilizer and gas cans
? Durable double-wall construction provides an extra layer of protection for added strength and security
? Leak-, dent- and weather-resistant
? Maintenance-free: no rot, no rust, no problems
? Heavy-duty, impact-resistant floor included
? Easy to assemble
? Lockable (lock not included)

I modified it (measured and cut a notch big enough to slide back and encase the water softener but not the salt tank as it sits on the shed floor next to the softener). This keeps the rain and sun off the whole system and I can store extra bags of salt in it as well. Consult an electrician (or run outdoor safe power yourself if you are able) for power. To avoid freezing during Winter I put a small incandescent light on a timer close enough to the pipes and system to keep the temperature in the shed up. When the temperature was a little colder I left the kitchen and a couple bathroom taps dripping ~ 5 drops per minute. I intend to look into some insulation and maybe heat tape or heat lamp. Our weather hasn't been too cold this year but better safe than sorry.

Before you do anything, do you homework. Ask folks why there are $400-$800 water softeners out there, how they work and what they cost over time in repairs, replacement and salt or potassium. Make sure you find out what your HOA will allow, get necessary approvals and make sure you are aware of and in compliance with all codes, rules, and regulations before beginning any project.

5
★★★★★

Bottom line: Great experience! Allen is an honest man who will help you. I most definitely recommend him and would call him again.

I do very few reviews, this is one I felt obligated to do. I hope this helps others out there searching for water softeners.

We had our water softener installed for nearly a year now and a very happy with it. The wife and I did a lot of research into different water treatment and softener options as we had three issues of concern;

1) We have a septic system and were concerned about affecting its operation
2) We had to have an outdoor installation as we have no garage and no good space inside for a softener
3) Hard water damage was begining to become more evident

We searched online, spoke to folks we knew who had softeners here in San Antonio and elsewhwere and sorted through opinions,reviews, testimonials about pros and cons. We decided to go with a water softener and use either salt or potassium chloride. We looked around the San Antoino area and narrowed our search down to four companies. They each sent someone out to explain our options. If anyone has been through this process with water softeners or any other appliances or home repairs you can appreciate the fact that some companies and independent contractors only are interested in volume, service or sales contracts, and using the "hard sell approach". One company representative assumed they had a sale before they walked in the door, wanting us to sign a contract after a cursory look around and seeing the house, doing a quick water hardness test then saying "yep, you have hard water" (really?) then jumped right into the multi-thousand dollar options their company sold that we absolutely had to have.

Allen Townsend stood out right away as an honest man interested in getting us the right solution at a very fair price. His solution delivered exactly what we needed (we have a family of 5 and 3 1/2 baths). No pressure, gave detailed options and outlined what we would need to do to satisfy codes, drainage etc.

For anyone with similar requirements (outside installation and septic system) I can tell you we have had no problems at all using salt. No harm has occured and soft water is definitely great. I opted for a cement pad but took the advice of the plumber who came out for the actual install and had the system partially buried next to the house (6" - 8"). I bought a small Rubbermaid shed at Lowes under $300 to house the whole system ( details below)

4.6' x 2.3' x 6.4' Resin Storage Shed
? Perfect height for long handled tools and is ideal for storing lawn and garden supplies including pots, bags of fertilizer and gas cans
? Durable double-wall construction provides an extra layer of protection for added strength and security
? Leak-, dent- and weather-resistant
? Maintenance-free: no rot, no rust, no problems
? Heavy-duty, impact-resistant floor included
? Easy to assemble
? Lockable (lock not included)

I modified it (measured and cut a notch big enough to slide back and encase the water softener but not the salt tank as it sits on the shed floor next to the softener). This keeps the rain and sun off the whole system and I can store extra bags of salt in it as well. Consult an electrician (or run outdoor safe power yourself if you are able) for power. To avoid freezing during Winter I put a small incandescent light on a timer close enough to the pipes and system to keep the temperature in the shed up. When the temperature was a little colder I left the kitchen and a couple bathroom taps dripping ~ 5 drops per minute. I intend to look into some insulation and maybe heat tape or heat lamp. Our weather hasn't been too cold this year but better safe than sorry.

Before you do anything, do you homework. Ask folks why there are $400-$800 water softeners out there, how they work and what they cost over time in repairs, replacement and salt or potassium. Make sure you find out what your HOA will allow, get necessary approvals and make sure you are aware of and in compliance with all codes, rules, and regulations before beginning any project.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Great Christmas gift to ourselves. We have had many water softeners over the years, but this installation was done in a very courteous and professional manner by all. Allen, Trudy, David and the installation crews were just great and friendly. The initial installation had a problem with a faulty part, but was quickly identified and replaced without any hassle. Everyone has been very responsive to our needs and questions. We like the fact that that this a local business using local parts, etc. Buy American !

5
★★★★★

Great Christmas gift to ourselves. We have had many water softeners over the years, but this installation was done in a very courteous and professional manner by all. Allen, Trudy, David and the installation crews were just great and friendly. The initial installation had a problem with a faulty part, but was quickly identified and replaced without any hassle. Everyone has been very responsive to our needs and questions. We like the fact that that this a local business using local parts, etc. Buy American !

Was this review helpful to you?
Ratings_icons Ratings_icons

.

One of the best experiences I have ever had with a company!. The best customer service, bar none!
My wife and I found this company, through a source quite like this one, locally, about 1 year and some months ago. At the time, we had just moved into our home and noticed that hard water spots were beginning to build up around the facets in our kitchen and our first thought was to start looking for an economical and effective water softening solution. Since we had moved into our house we had already been bombarded with salesmen trying to show us why their product was the best, but the one thing we noticed was that while the services were pretty much the same, the price could vary quite a bit. One day my wife came home with the name of the company she had found on the web site of the water company, which highly recommended Alamo Water Softeners. Long story short the actual owner, Alan, came out and showed us his product, he did not do a hard sell and try to pressure us into buying his product he simply showed us what it did, he was very thorough and carefully explained every detail. Then he told us the price. We were literally blown away; he had quoted a price thousands below the best offer we had received, and on top of that, everything was fully warranted for a year. We shook hands, signed the documents and they installed the softener system as well as the reverse osmosis system for pure drinking water, in the kitchen. Here is the best part; about 4 months in, we developed a small leak. Alan sent out his best men, who, by the way, were very courteous and professional, and they repaired the problem. The next day he came out to inspect the work, and gave us an additional year of coverage! To date we have not had an additional problem since. Needless to say, we are very pleased with the level of service and commitment to excellence that we have received from AWS. This company is the best bar none! Outstanding value and customer service! This company gets higher than my highest rating of 10, I give them 12! Really, I cannot say enough good things about this company Thanks Guys! And happy holidays to you and your family! Antionne M.

5
★★★★★

One of the best experiences I have ever had with a company!. The best customer service, bar none!
My wife and I found this company, through a source quite like this one, locally, about 1 year and some months ago. At the time, we had just moved into our home and noticed that hard water spots were beginning to build up around the facets in our kitchen and our first thought was to start looking for an economical and effective water softening solution. Since we had moved into our house we had already been bombarded with salesmen trying to show us why their product was the best, but the one thing we noticed was that while the services were pretty much the same, the price could vary quite a bit. One day my wife came home with the name of the company she had found on the web site of the water company, which highly recommended Alamo Water Softeners. Long story short the actual owner, Alan, came out and showed us his product, he did not do a hard sell and try to pressure us into buying his product he simply showed us what it did, he was very thorough and carefully explained every detail. Then he told us the price. We were literally blown away; he had quoted a price thousands below the best offer we had received, and on top of that, everything was fully warranted for a year. We shook hands, signed the documents and they installed the softener system as well as the reverse osmosis system for pure drinking water, in the kitchen. Here is the best part; about 4 months in, we developed a small leak. Alan sent out his best men, who, by the way, were very courteous and professional, and they repaired the problem. The next day he came out to inspect the work, and gave us an additional year of coverage! To date we have not had an additional problem since. Needless to say, we are very pleased with the level of service and commitment to excellence that we have received from AWS. This company is the best bar none! Outstanding value and customer service! This company gets higher than my highest rating of 10, I give them 12! Really, I cannot say enough good things about this company Thanks Guys! And happy holidays to you and your family! Antionne M.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I chose AWS based on their reviews online (especially on Angie's List) and I was not disappointed. From Alan, who explained everything and gave a quote over the phone, to Lisa who scheduled immediately an appointment, to Abel who installed the water softener, to David who came by later on to verify the water quality, they all impressed me with their professionalism and courtesy. You really feel that the client comes first. Thank you all. Adina P

5
★★★★★

I chose AWS based on their reviews online (especially on Angie's List) and I was not disappointed. From Alan, who explained everything and gave a quote over the phone, to Lisa who scheduled immediately an appointment, to Abel who installed the water softener, to David who came by later on to verify the water quality, they all impressed me with their professionalism and courtesy. You really feel that the client comes first. Thank you all. Adina P

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We saw their add and stopped by their office to talk about repair/replace water softener and water filtration system. Abel came and was able to repair the water softener. Save us about $1500 versus having to replace the unit with similar size. Unfortunately, Abel was not able to repair the water filtration unit at a reasonable price. The repair bill for the 10-year old system would have been about the same price as a new, larger system. We replaced the system. Abel was on-time, courteous, and extremely professional. Thanks Alamo Water Softeners!

5
★★★★★

We saw their add and stopped by their office to talk about repair/replace water softener and water filtration system. Abel came and was able to repair the water softener. Save us about $1500 versus having to replace the unit with similar size. Unfortunately, Abel was not able to repair the water filtration unit at a reasonable price. The repair bill for the 10-year old system would have been about the same price as a new, larger system. We replaced the system. Abel was on-time, courteous, and extremely professional. Thanks Alamo Water Softeners!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I called around about softerners and listened to a bunch of bs from a half dozen companies. Then i called Alamo and was suprised to actually get a quote over the phone. They came the next morning installed quality equipment and did an excellent job. Its been about a month and they came today to test the water and make sure i was happy.Excellent company, equipment, and service.

5
★★★★★

I called around about softerners and listened to a bunch of bs from a half dozen companies. Then i called Alamo and was suprised to actually get a quote over the phone. They came the next morning installed quality equipment and did an excellent job. Its been about a month and they came today to test the water and make sure i was happy.Excellent company, equipment, and service.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have nothing but great praise for the way all personnel at Alamo Water Softeners handled all transactions in the installation of the two systems in our home. From the moment I communicated with Mr. Allen Townsend for a quote and contract, installation of all equipment by Abel, and inspection by David everything went smoothly and professionally??and early or on time, I might add. Even paying over the phone with your attentive personnel, Trudy, was a pleasant situation (if one can feel good about parting with money??pleasantly is the only way to go).

Thank you very much for the terrific water we are now getting throughout the house. At the moment, I cannot think of anything that you could do to improve your services or your products. We have not encountered any problems to gauge your level of service, but I do understand that you are only a phone call away. If your level of service is commensurate to the outstanding installation service we experienced, then I am confident that your level of service would be superb. I would recommend AWS to a friend or anyone who would require great tasting water.

Thanks again AWS.

5
★★★★★

I have nothing but great praise for the way all personnel at Alamo Water Softeners handled all transactions in the installation of the two systems in our home. From the moment I communicated with Mr. Allen Townsend for a quote and contract, installation of all equipment by Abel, and inspection by David everything went smoothly and professionally??and early or on time, I might add. Even paying over the phone with your attentive personnel, Trudy, was a pleasant situation (if one can feel good about parting with money??pleasantly is the only way to go).

Thank you very much for the terrific water we are now getting throughout the house. At the moment, I cannot think of anything that you could do to improve your services or your products. We have not encountered any problems to gauge your level of service, but I do understand that you are only a phone call away. If your level of service is commensurate to the outstanding installation service we experienced, then I am confident that your level of service would be superb. I would recommend AWS to a friend or anyone who would require great tasting water.

Thanks again AWS.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We called AWS based on the good reviews online, and were not disappointed by the good service and professionalism from Allen who talked to us about the system without any pressure at all, to Abel who installed the system and explained everything, and Trudy at the office for her friendliness. We love the taste of our water now, has stopped buying bottled water, and love the feeling that somehow we're saving the planet in our own way. The water softener system is latest technology yet so simple to maintain. And a lot cheaper than our old system. Thank you AWS team!

5
★★★★★

We called AWS based on the good reviews online, and were not disappointed by the good service and professionalism from Allen who talked to us about the system without any pressure at all, to Abel who installed the system and explained everything, and Trudy at the office for her friendliness. We love the taste of our water now, has stopped buying bottled water, and love the feeling that somehow we're saving the planet in our own way. The water softener system is latest technology yet so simple to maintain. And a lot cheaper than our old system. Thank you AWS team!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

AWS was recommended to us by a close friend who did business with them. Prior to talking to Allen, I called several other water softener businesses and rarely even received a response. Allen called me back immediately and promptly scheduled a time to come to our house to meet with us and test our water. He was extremely professional and personable. He immediately showed us his license and insurance policy which EVERY contractor or worker who works on your home should do from the outset. He then explained his business, how he views the importance of customer service, and the products he sells. After testing our water and listening to our needs he recommended their cheapest water softener. He stated that it would be more then enough for our usage and will last for many many years. I have rarely encountered a salesman who recommends their cheapest product. My wife and I both felt extremely comfortable with Allen so we decided to go with them. They scheduled us for the following Saturday for installation.
Their installer, Able, was extremely professional and punctual. I am one of those homeowners that watches everything when possible. I was able to on this occasion and I asked several questions about how the system works, maintenance, etc. Able cheerfully answered all of my questions and explained what he was doing every step of the way. I would and have recommended AWS to anyone who is in the market for a water softener.

5
★★★★★

AWS was recommended to us by a close friend who did business with them. Prior to talking to Allen, I called several other water softener businesses and rarely even received a response. Allen called me back immediately and promptly scheduled a time to come to our house to meet with us and test our water. He was extremely professional and personable. He immediately showed us his license and insurance policy which EVERY contractor or worker who works on your home should do from the outset. He then explained his business, how he views the importance of customer service, and the products he sells. After testing our water and listening to our needs he recommended their cheapest water softener. He stated that it would be more then enough for our usage and will last for many many years. I have rarely encountered a salesman who recommends their cheapest product. My wife and I both felt extremely comfortable with Allen so we decided to go with them. They scheduled us for the following Saturday for installation.
Their installer, Able, was extremely professional and punctual. I am one of those homeowners that watches everything when possible. I was able to on this occasion and I asked several questions about how the system works, maintenance, etc. Able cheerfully answered all of my questions and explained what he was doing every step of the way. I would and have recommended AWS to anyone who is in the market for a water softener.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Alamo Water Softeners Rock! I had a total meltdown of my GE softener while out of town. I came home to find my wife mopping up water and potassium chloride. I did some research and even entertained the high sales pitch from a local high dollar company. After arming myself with info from Alamo's website, the choice and decision was easy! I had an install that met my schedule and a system that will provide quality softening and years of service. Alamo's team of service and sales personnel was top notch, professional and on point. Thank you Allen, Trudy and Abel! If you are in the market for a water softener, pick Alamo Water Softeners, where the lost art of friendly, professional and honest service still exists!

5
★★★★★

Alamo Water Softeners Rock! I had a total meltdown of my GE softener while out of town. I came home to find my wife mopping up water and potassium chloride. I did some research and even entertained the high sales pitch from a local high dollar company. After arming myself with info from Alamo's website, the choice and decision was easy! I had an install that met my schedule and a system that will provide quality softening and years of service. Alamo's team of service and sales personnel was top notch, professional and on point. Thank you Allen, Trudy and Abel! If you are in the market for a water softener, pick Alamo Water Softeners, where the lost art of friendly, professional and honest service still exists!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

After experiencing low water pressure, I called our water service company and was advised to come by and purchase a new filter. Since I had just put in a new (expensive) filter three months ago, and we had the same system for almost 13 years, my wife and I agreed it was time for a new water system. After reviewing the Internet and listening to radio advertisements, we decided to call AWS. From the initial conversation with Trudy, to the assessment and total cost of the new system by Allen, we were impressed. Allen explained the entire system and answered all our questions. We both agreed we wanted an Alamo Water Softeners system. A few days later Abel arrived and installed the system and also answered more questions in a very professional manner. Last, but not least, was the arrival of David who came out to examine the entire installation, show us how to operate the system, and yes...answered all remaining questions. I can honestly say that after all was said and done, we are very pleased with the system and the service and will continue to tell our family and friends about the quality of AWS systems and personnel. My wife and I both rate Alamo Water Softeners as Five Star.

5
★★★★★

After experiencing low water pressure, I called our water service company and was advised to come by and purchase a new filter. Since I had just put in a new (expensive) filter three months ago, and we had the same system for almost 13 years, my wife and I agreed it was time for a new water system. After reviewing the Internet and listening to radio advertisements, we decided to call AWS. From the initial conversation with Trudy, to the assessment and total cost of the new system by Allen, we were impressed. Allen explained the entire system and answered all our questions. We both agreed we wanted an Alamo Water Softeners system. A few days later Abel arrived and installed the system and also answered more questions in a very professional manner. Last, but not least, was the arrival of David who came out to examine the entire installation, show us how to operate the system, and yes...answered all remaining questions. I can honestly say that after all was said and done, we are very pleased with the system and the service and will continue to tell our family and friends about the quality of AWS systems and personnel. My wife and I both rate Alamo Water Softeners as Five Star.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I am very satisfied with the service from Alamo Water Softeners. I called them on a Tuesday to get a new softener and by next week the softener was installed. From the owner who answered the phone on my first call to the lady (Nancy, I think?) who scheduled my appointment, to Abel, the tech who came out to install my water softener, the service has been first rate. The softener and RO system are working wonderfully; I can already feel/taste the difference.

5
★★★★★

I am very satisfied with the service from Alamo Water Softeners. I called them on a Tuesday to get a new softener and by next week the softener was installed. From the owner who answered the phone on my first call to the lady (Nancy, I think?) who scheduled my appointment, to Abel, the tech who came out to install my water softener, the service has been first rate. The softener and RO system are working wonderfully; I can already feel/taste the difference.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I called one morning around 5am looking for someone to help me replace a department store water softener that had failed in my home. Allen was the ONLY business to return my call! Very personable, and willing to patiently explain how his product works as well as give a no-bull assessment of what system is the right fit for your home (even if it is the cheaper units he sells!) Abel, his installer, was one of the hardest working folks I've ever met! They are both willing to work around your schedule, even showing up late in the day if you can't be home during regular hours! Discounts for military and cash.

5
★★★★★

I called one morning around 5am looking for someone to help me replace a department store water softener that had failed in my home. Allen was the ONLY business to return my call! Very personable, and willing to patiently explain how his product works as well as give a no-bull assessment of what system is the right fit for your home (even if it is the cheaper units he sells!) Abel, his installer, was one of the hardest working folks I've ever met! They are both willing to work around your schedule, even showing up late in the day if you can't be home during regular hours! Discounts for military and cash.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I think is agood company that gives good price and service according to the customers's evaluations.Alamo .I have heard about Alamo Water Softeners when I was living at El Paso, Tx about 20 years ago and the reputation of the softeners that was mahufactured by Alamo had good reputation.

4
★★★★☆

I think is agood company that gives good price and service according to the customers's evaluations.Alamo .I have heard about Alamo Water Softeners when I was living at El Paso, Tx about 20 years ago and the reputation of the softeners that was mahufactured by Alamo had good reputation.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Outstanding professionalism, fantastic service/product, and very customer friendly is the best way to describe Alamo Water Softeners. Alan and Trudy are two wonderful people, and they are always willing to help and to answer questions at any time. If I leave a message (for any reason) I know it will be answered promptly....now that's service!

As an active duty military person I can't say enough....I told Alan this was our first home (coming from overseas) and that money was tight, but he worked with me through a financial plan to have it paid off (interest free) in six months. Now that's the kind of company I like to do business with and the ones I like to refer as well.

Alamo Water Softeners is #1 in my book and I know there are a lot of other companies out there, but if you want service and professionalism at a quality level, give them a call and I guarantee you won't be dissatisfied!

5
★★★★★

Outstanding professionalism, fantastic service/product, and very customer friendly is the best way to describe Alamo Water Softeners. Alan and Trudy are two wonderful people, and they are always willing to help and to answer questions at any time. If I leave a message (for any reason) I know it will be answered promptly....now that's service!

As an active duty military person I can't say enough....I told Alan this was our first home (coming from overseas) and that money was tight, but he worked with me through a financial plan to have it paid off (interest free) in six months. Now that's the kind of company I like to do business with and the ones I like to refer as well.

Alamo Water Softeners is #1 in my book and I know there are a lot of other companies out there, but if you want service and professionalism at a quality level, give them a call and I guarantee you won't be dissatisfied!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We are very happy with our new Alamo Water Softener. We receied quality service in a timely manner, with all questions efficiently answered, and no hard sales pitch. Although the installers had to dig across our front yard to put in the water line, there is no evidence that the grass has been disturbed. It was a very professional job!

5
★★★★★

We are very happy with our new Alamo Water Softener. We receied quality service in a timely manner, with all questions efficiently answered, and no hard sales pitch. Although the installers had to dig across our front yard to put in the water line, there is no evidence that the grass has been disturbed. It was a very professional job!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Alamo Water Softeners were professional and efficient from the first time they came into our home. They answered our questions and concerns about different filters to use. The installers knew what they were doing and handled the unexpected issues that came up - like our dish washer being floored in so we couldn't move it out to direct the water line. But with their experience they knew how to deal with it. I was impressed with the whole service and would give them a 5 star rating. Love my new water system too!

5
★★★★★

Alamo Water Softeners were professional and efficient from the first time they came into our home. They answered our questions and concerns about different filters to use. The installers knew what they were doing and handled the unexpected issues that came up - like our dish washer being floored in so we couldn't move it out to direct the water line. But with their experience they knew how to deal with it. I was impressed with the whole service and would give them a 5 star rating. Love my new water system too!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I am completely satisfied with Alamo Water Softeners. The people are professional, smart, easy to deal with. I have had bad experience with Culligan and coming to this company was a blessing. Thank you Allen, Trudy, Able. You are setting a fine example for Water Softeners industry in San Antonio, your professionalism is much appreciated.
Mrs. McClain

5
★★★★★

I am completely satisfied with Alamo Water Softeners. The people are professional, smart, easy to deal with. I have had bad experience with Culligan and coming to this company was a blessing. Thank you Allen, Trudy, Able. You are setting a fine example for Water Softeners industry in San Antonio, your professionalism is much appreciated.
Mrs. McClain

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Alan of Alamo Water Softener was an outstanding sales experience. Let??s face it, we want 3 basic things, good price, good warranty and on-time service. Alamo delivered all of these. PLUS after being amazed at the great price, a discount was given for cash, and another just for having served in the military!
After dealing with other water softener salesmen, I became aware how most ??talk the talk? while performing chemistry in my kitchen to show me how disgusting my water is. I don??t need all that fluff, that??s why I??m shopping for a softener, I know my water sucks! Then of course this ??Special Price? is only good today and we will throw in all these free cleaning supplies, WHEN HE JUST TOLD ME I WOULD NO LONGER NEED CLEANING SUPPLIES!
Alamo is a breath of fresh air, from the no jive sales to install at my convenience, all went smoothly. And if you??re having a rough day, just give Trudy at Alamo front office a call, she??ll put the pep back in your step!
Mel and Donna, Helotes TX

5
★★★★★

Alan of Alamo Water Softener was an outstanding sales experience. Let??s face it, we want 3 basic things, good price, good warranty and on-time service. Alamo delivered all of these. PLUS after being amazed at the great price, a discount was given for cash, and another just for having served in the military!
After dealing with other water softener salesmen, I became aware how most ??talk the talk? while performing chemistry in my kitchen to show me how disgusting my water is. I don??t need all that fluff, that??s why I??m shopping for a softener, I know my water sucks! Then of course this ??Special Price? is only good today and we will throw in all these free cleaning supplies, WHEN HE JUST TOLD ME I WOULD NO LONGER NEED CLEANING SUPPLIES!
Alamo is a breath of fresh air, from the no jive sales to install at my convenience, all went smoothly. And if you??re having a rough day, just give Trudy at Alamo front office a call, she??ll put the pep back in your step!
Mel and Donna, Helotes TX

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I recently upgraded to a tankless water heater in my home. Then I noticed my 10 year old whole house water softener system had also failed, which may have contributed to my old water heater giving out. Well, I didn't want to ruin my investment in that energy efficient, green technology tankless water heater, so I decided to install a new and reliable water softener system right away! The plumbers who had installed the water heater recommended I consider Alamo Water Softeners made in San Antonio. I researched their products online and concluded I could also get their Reverse Osmosis Water Filtration System for what I would have spent for a softener alone. After meeting Allen Townsend, in sales and an owner-partner, I knew I??d be buying from Alamo. Allen evaluated my water consumption requirements and answered every technical question I had. Allen, Trudy in their office, and Abel--their technician who did a truly masterful installation--are ALL professional people who know their product, the job, and how to care for their customers. Right away, it felt like doing business with trusted family members who care. I am pleased to have purchased my water softener and filtration systems from Alamo Water Softeners. The quality of the Watts Gold 45K System, supporting warranty, and the price make this a smart investment in my home and extends the life of all appliances and fixtures that interface with the water systems. I recommend Alamo Water Softeners to all home-owners who want to improve water quality and overall value of their home.
Ingrid in San Antonio

5
★★★★★

I recently upgraded to a tankless water heater in my home. Then I noticed my 10 year old whole house water softener system had also failed, which may have contributed to my old water heater giving out. Well, I didn't want to ruin my investment in that energy efficient, green technology tankless water heater, so I decided to install a new and reliable water softener system right away! The plumbers who had installed the water heater recommended I consider Alamo Water Softeners made in San Antonio. I researched their products online and concluded I could also get their Reverse Osmosis Water Filtration System for what I would have spent for a softener alone. After meeting Allen Townsend, in sales and an owner-partner, I knew I??d be buying from Alamo. Allen evaluated my water consumption requirements and answered every technical question I had. Allen, Trudy in their office, and Abel--their technician who did a truly masterful installation--are ALL professional people who know their product, the job, and how to care for their customers. Right away, it felt like doing business with trusted family members who care. I am pleased to have purchased my water softener and filtration systems from Alamo Water Softeners. The quality of the Watts Gold 45K System, supporting warranty, and the price make this a smart investment in my home and extends the life of all appliances and fixtures that interface with the water systems. I recommend Alamo Water Softeners to all home-owners who want to improve water quality and overall value of their home.
Ingrid in San Antonio

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Great service, no hard sales pitch, very pleasant experience, thank you for providing the information I needed to make a decision to install a water softener system in my new home. The installation was seamless, very professional and did not make a mess. Thanks for a great experience. I would recommend this company over all of the big name companies.

5
★★★★★

Great service, no hard sales pitch, very pleasant experience, thank you for providing the information I needed to make a decision to install a water softener system in my new home. The installation was seamless, very professional and did not make a mess. Thanks for a great experience. I would recommend this company over all of the big name companies.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Dear Alamo Water Softeners,
I just wanted to let you know how satisfied my family and I are with your water softening equipment not to mention our Free reverse Osmosis drinking water system.
The professional installation was smooth and The system works great. We noticed an immediate difference in our water quality, The product is the best on the market and I applaud you on your customer service !
Thank you for your professional attitude , service, expertise, honesty , patience and your willingness
in answering my questions and I really appreciate it. I have recommended your company to my co-workers and will be to anyone that needs new water softening equipment .
Sincerely,
Bryan V.
San Antonio, TX

5
★★★★★

Dear Alamo Water Softeners,
I just wanted to let you know how satisfied my family and I are with your water softening equipment not to mention our Free reverse Osmosis drinking water system.
The professional installation was smooth and The system works great. We noticed an immediate difference in our water quality, The product is the best on the market and I applaud you on your customer service !
Thank you for your professional attitude , service, expertise, honesty , patience and your willingness
in answering my questions and I really appreciate it. I have recommended your company to my co-workers and will be to anyone that needs new water softening equipment .
Sincerely,
Bryan V.
San Antonio, TX

Was this review helpful to you?
Ratings_icons Ratings_icons

.

By the time Alan Townsend from AWS came over to give me a quote, I had already gotten two others which were similar. I was kind of quoted out, and I expected more of the same. I was pleasantly surprised by Alan's expertise, patience, and integrity! The price was sooo much lower than the competition's, the service was excellent, the follow-up was impressive, and I have loved having soft and great tasting water!

5
★★★★★

By the time Alan Townsend from AWS came over to give me a quote, I had already gotten two others which were similar. I was kind of quoted out, and I expected more of the same. I was pleasantly surprised by Alan's expertise, patience, and integrity! The price was sooo much lower than the competition's, the service was excellent, the follow-up was impressive, and I have loved having soft and great tasting water!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

AWS was the first and only contact I made to discuss water softeners. Allens knowledge on water sofenters and professionalism made it easy for us. The crew that did the work was also very professional, courteous, and wasted no time in getting the job completed the same day. Job well done to all. Thank-you Ruben G.

5
★★★★★

AWS was the first and only contact I made to discuss water softeners. Allens knowledge on water sofenters and professionalism made it easy for us. The crew that did the work was also very professional, courteous, and wasted no time in getting the job completed the same day. Job well done to all. Thank-you Ruben G.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I had been researching water softeners for a few months, and even visited the Home & Garden Show. After hearing all of the speeches on "why theirs was the best system", I decided to call Allen from Alamo Water Softeners. It was the last company on my list for bids, and quite frankly, I was ready to be "pitched" or "sold" again, because that was my experience with other companies. However, Allen did something REALLY AMAZING!!! He actually asked me questions about my needs, situation, and what I was looking for. Since I had limited knowledge (other than what other sales guys had told me) plus the info from the internet (which was overwhelming too) Allen had it make sense and educated me on the systems, brands, quality, etc. I learned more in our initial 20 minute conversation than I did in the past 10 hours of listening to everyone else.
The best part? Not ONCE did he try to "sell" me something. I was the one asking for the upgrades, etc. because I could actually trust what he was saying. Needless to say, I did a bit more research on the company, and found that others were just as happy. I called back and purchased our first ever water softener. The installation was performed just a few days later (based on my busy schedule) but the install was quick and professional!
I don't write reviews often, and usually, it's only when something goes wrong, but when a company like this goes so far above and beyond, I am happy to write this review. Even a few days after the installation, Allen came back out to visit the home, double check that everything was ok, and tested the water just to make sure! YEP! Everything was FANTASTIC! Trudy also was extremely helpful with scheduling, and taking care of the logistics behind the scenes, so this entire process was great. I highly recommend Alamo Water Softeners to anyone looking for a superior quality system with an honest company!

5
★★★★★

I had been researching water softeners for a few months, and even visited the Home & Garden Show. After hearing all of the speeches on "why theirs was the best system", I decided to call Allen from Alamo Water Softeners. It was the last company on my list for bids, and quite frankly, I was ready to be "pitched" or "sold" again, because that was my experience with other companies. However, Allen did something REALLY AMAZING!!! He actually asked me questions about my needs, situation, and what I was looking for. Since I had limited knowledge (other than what other sales guys had told me) plus the info from the internet (which was overwhelming too) Allen had it make sense and educated me on the systems, brands, quality, etc. I learned more in our initial 20 minute conversation than I did in the past 10 hours of listening to everyone else.
The best part? Not ONCE did he try to "sell" me something. I was the one asking for the upgrades, etc. because I could actually trust what he was saying. Needless to say, I did a bit more research on the company, and found that others were just as happy. I called back and purchased our first ever water softener. The installation was performed just a few days later (based on my busy schedule) but the install was quick and professional!
I don't write reviews often, and usually, it's only when something goes wrong, but when a company like this goes so far above and beyond, I am happy to write this review. Even a few days after the installation, Allen came back out to visit the home, double check that everything was ok, and tested the water just to make sure! YEP! Everything was FANTASTIC! Trudy also was extremely helpful with scheduling, and taking care of the logistics behind the scenes, so this entire process was great. I highly recommend Alamo Water Softeners to anyone looking for a superior quality system with an honest company!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I had researched MANY (and I do mean M-A-N-Y) water softener companies and four actual presentations in my home. Not only was Alamo insightful about WHICH system I needed, but gave me information that was empowering as a consumer! Such integrity and honor! Allen focused on HIS product and how it was better, not knocking down other systems (which is what pretty much every one else did). He really focused on how WATER TREATMENT in general was a GREAT thing. His price was fair and his customer service is OVER THE TOP! We feel VERY confident in this decision and are glad that when it came down to our purchase, Alamo was the only fit.

5
★★★★★

I had researched MANY (and I do mean M-A-N-Y) water softener companies and four actual presentations in my home. Not only was Alamo insightful about WHICH system I needed, but gave me information that was empowering as a consumer! Such integrity and honor! Allen focused on HIS product and how it was better, not knocking down other systems (which is what pretty much every one else did). He really focused on how WATER TREATMENT in general was a GREAT thing. His price was fair and his customer service is OVER THE TOP! We feel VERY confident in this decision and are glad that when it came down to our purchase, Alamo was the only fit.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

After renting a Culligan softener for years, I knew I wanted something better. I spent alot of time researching the different systems available. Very happy with the performance of the softener. The salesman (he may have been the owner of the business too) was very knowledgeable and honest. I would recommend Alamo. Be wary if someone undercuts their prices as you won't be getting the same system.

5
★★★★★

After renting a Culligan softener for years, I knew I wanted something better. I spent alot of time researching the different systems available. Very happy with the performance of the softener. The salesman (he may have been the owner of the business too) was very knowledgeable and honest. I would recommend Alamo. Be wary if someone undercuts their prices as you won't be getting the same system.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My family noticed three things about Alamo Water Softeners: The first is our water bill went down considerably. Second the new system was a lot cheaper than the Culligan estimate for system replacement. And lastly, the company has excellent customer service. They did not do a hard sale for monthly salt deliveries and system maintenance. The Alamo system is so easy to use and you do not have to be a Culligan expert with a manual to know how to use the system. On Friday we received a personal letter from the company with a soft water tester kit so we could validate the water quality...it proved it was soft water but more importantly, the company values you and your business. The Christian "Follow Jesus" emblem on their website is indicative of their quality service and values. If you want to talk before you purchase feel free to email me at chrisherring@satx.rr.com -- again, one of the best things we did in 2009! Lower water bill, quite system, effecient on salt, cleaner water, and no "highly recommended" maintenance contract. And maybe this will help you too...our system was manufactured in Texas -- We are proud to support our local economy with a big ticket purchase. The Townsends are a class act -- well done!

Chris Herring
San Antonio, TX

5
★★★★★

My family noticed three things about Alamo Water Softeners: The first is our water bill went down considerably. Second the new system was a lot cheaper than the Culligan estimate for system replacement. And lastly, the company has excellent customer service. They did not do a hard sale for monthly salt deliveries and system maintenance. The Alamo system is so easy to use and you do not have to be a Culligan expert with a manual to know how to use the system. On Friday we received a personal letter from the company with a soft water tester kit so we could validate the water quality...it proved it was soft water but more importantly, the company values you and your business. The Christian "Follow Jesus" emblem on their website is indicative of their quality service and values. If you want to talk before you purchase feel free to email me at chrisherring@satx.rr.com -- again, one of the best things we did in 2009! Lower water bill, quite system, effecient on salt, cleaner water, and no "highly recommended" maintenance contract. And maybe this will help you too...our system was manufactured in Texas -- We are proud to support our local economy with a big ticket purchase. The Townsends are a class act -- well done!

Chris Herring
San Antonio, TX

Was this review helpful to you?
Ratings_icons Ratings_icons

Latest reviews from Citysearch.

.

Call this company first for a quote. They were
recommend to me by my home inspector, Who was satisfied with the service he recived when he needed a softener for his home. This was great advice and I hope to pass it on. Very friendly staff. I wish more companies in this area could operate on the same level.

5
★★★★★

Call this company first for a quote. They were
recommend to me by my home inspector, Who was satisfied with the service he recived when he needed a softener for his home. This was great advice and I hope to pass it on. Very friendly staff. I wish more companies in this area could operate on the same level.

Message from Alamo Water Softeners

Alamo Water Softeners Have High Quality, Low Cost And Low Maintenance Water Softeners. View our web-site for information and monthly savings.

Articles and Advice

Similar Nearby

Similar Nearby

  1. 1
    SA Rainmaker LLC
    4% ★★★★☆ 2 reviews
    0.10 mi
  2. 2
    0.18 mi
  3. 3
    Sam's Upholstery & Awning
    1% ★☆☆☆☆ 1 review
    0.49 mi
  4. 4
    Sam's Upholstery & Awning
    4% ★★★★☆ 1 review
    0.50 mi
  5. 5
    Barton Co Carpets
    3% ★★★☆☆ 2 reviews
    0.77 mi