Chastang, Sidney P, Md - Shallowford Medical Ctr

★☆☆☆☆
  • 3921 Shallowford Road

    Marietta, GA 30062

    Map & Directions
  • 770-649-9100

About Chastang, Sidney P, Md - Shallowford Medical Ctr

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Health & Medical

Health & Medical
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I am writing a review on this facility in general and not the doctors. Dr. Carpenetti and her nurse Sharon are wonderful! When it comes to getting sick you MUST schedule when you plan to be sick: I called in mid July at 10am with an immediate health problem (urinary), and they forwarded me to the nurse practitioners voice mail stating she checks messages every hour and would call back the same day. Well, it was so severe, I decided to go the emergency clinic, which would cost a bit more. As I was filling out paperwork the nurse called me, 12pm, and said I could come by to leave a specimen, but the dr was booked. I was okay with that. I wasn't sure what time the office closed, but after I called the pharmacy to see if anything was called in yet, nope, so I called the dr office at 5:00pm since I had not heard anything. They closed at 4pm!!!! The answering service paged the on-call dr, who called me back almost immediately and of course couldn't do anything since she didn't have lab results. At 5:15pm the pharmacy called me to let me know something was called in and it would be ready at 5:45pm. I was relieved! (Walgreens is great!) Get this! At 6:00pm, the nurse calls me to tell me the specimen came back positive and medicine was being called in! Which I already had at home! ARRRRRGGGGG!
But wait! There's more! After taking the 3 day medication, the previous problem went away but caused another, I believe related (kidney?) problem. I called the dr office and they said Dr. Carpenetti's first available appt is Aug 11th! They forwarded me to the nurse practitioner and she answered. I told her my problem, and described the pain, and she said they couldn't help, I need to see a gyn. This was NOT that kind of problem, and she hadn't even seen me to diagnose that! That was July 23rd. To this day, now 8/19/09, this problem still is not resolved and they are CLUELESS about running this office.

1
★☆☆☆☆

I am writing a review on this facility in general and not the doctors. Dr. Carpenetti and her nurse Sharon are wonderful! When it comes to getting sick you MUST schedule when you plan to be sick: I called in mid July at 10am with an immediate health problem (urinary), and they forwarded me to the nurse practitioners voice mail stating she checks messages every hour and would call back the same day. Well, it was so severe, I decided to go the emergency clinic, which would cost a bit more. As I was filling out paperwork the nurse called me, 12pm, and said I could come by to leave a specimen, but the dr was booked. I was okay with that. I wasn't sure what time the office closed, but after I called the pharmacy to see if anything was called in yet, nope, so I called the dr office at 5:00pm since I had not heard anything. They closed at 4pm!!!! The answering service paged the on-call dr, who called me back almost immediately and of course couldn't do anything since she didn't have lab results. At 5:15pm the pharmacy called me to let me know something was called in and it would be ready at 5:45pm. I was relieved! (Walgreens is great!) Get this! At 6:00pm, the nurse calls me to tell me the specimen came back positive and medicine was being called in! Which I already had at home! ARRRRRGGGGG!
But wait! There's more! After taking the 3 day medication, the previous problem went away but caused another, I believe related (kidney?) problem. I called the dr office and they said Dr. Carpenetti's first available appt is Aug 11th! They forwarded me to the nurse practitioner and she answered. I told her my problem, and described the pain, and she said they couldn't help, I need to see a gyn. This was NOT that kind of problem, and she hadn't even seen me to diagnose that! That was July 23rd. To this day, now 8/19/09, this problem still is not resolved and they are CLUELESS about running this office.

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