AC Repair Houston

★★★☆☆
M-F: 7am-5pm On call on the weekends (no additional charge for weekend work)
  • 1302 Waugh Dr

    Houston, TX 77019

    Map & Directions
  • 713-931-8850

About AC Repair Houston

Categories
  • Air Conditioning Contractors
Hours
1

Home Construction & Remodeling

Home Construction & Remodeling
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BUYER BEWARES! Be sure to read the negative comments because they are exactly what I experienced. The technician came out, removed the bathroom p-trap and did one clean-out, in the kitchen he knocked out a plug in the garbage disposal. This took about 25 minutes of time and the bill was $440.
The invoice I received was the original quote which sounded like several hours?? worth of work. They did not even perform half the amount of work they listed on the invoice. When I called to complain they did refund the 2nd clean-out charge of $69.

1
★☆☆☆☆

BUYER BEWARES! Be sure to read the negative comments because they are exactly what I experienced. The technician came out, removed the bathroom p-trap and did one clean-out, in the kitchen he knocked out a plug in the garbage disposal. This took about 25 minutes of time and the bill was $440.
The invoice I received was the original quote which sounded like several hours?? worth of work. They did not even perform half the amount of work they listed on the invoice. When I called to complain they did refund the 2nd clean-out charge of $69.

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Business Response:

Please check the company name on your invoice - you will see that it does not come from AC Repair Houston or Texas License TACLA00013221E. As we have stated before here, too many companies are using a name very similar to our company name (if not the same exact name) and confusing customers. When you click on our web address www.ac-repair-houston.com it goes to www.ac-repair-houston.com where the company name shows up as AC Repair Houston unlike other companies. We are working on getting Insider Pages to do something about this confusion. Maybe we should suggest that prospective customers go elsewhere to get more accurate reviews (we have plenty of good, honest reviews elsewhere on the web - just follow the links on website).
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Do not call the phone number they have listed! It is NOT their phone number - it has been mine for over 7 years and I am tired of getting their calls. They are obviously not very professional if they cannot even get their phone number correct!

1
★☆☆☆☆

Do not call the phone number they have listed! It is NOT their phone number - it has been mine for over 7 years and I am tired of getting their calls. They are obviously not very professional if they cannot even get their phone number correct!

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0 out of 1 people found this review helpful.

Business Response:

You have obviously confused our company with the competition! If you dial our number (713-931-8850) you will be connected with us: AC Repair Houston. Please feel free to call us and to get the excellent services that have given us great reviews. Once again, to clarify: Our company name is AC Repair Houston. Our website is www.ac-repair-houston.com and our phone number is 713-931-8850. Our license number is TACLA00013221E .
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We have used this company for the last three years, per recommendation of our neighbor, who has been using them for 35 years. We asked them to evaluate our AC, which they said they would estimate at no cost. We just got a bill for $100. Will be happy to revise this review if they waive this bill, but has already left a bad taste in my mouth. If they sucker us in with a "free estimate" then they should respect their words. To make matters worst, they misdiagnosed the problem anyways. The AC started back up with no need to replace the motor fan.

Additionally, the same neighbor who recommended them to us stated that she had them come out for her AC as well and they tried to sell her a complete new unit when three others told her that it was unnecessary.
Really disappointed with the current service. Seems they are trying to gouge faithful customers in a bad economy.

1
★☆☆☆☆

We have used this company for the last three years, per recommendation of our neighbor, who has been using them for 35 years. We asked them to evaluate our AC, which they said they would estimate at no cost. We just got a bill for $100. Will be happy to revise this review if they waive this bill, but has already left a bad taste in my mouth. If they sucker us in with a "free estimate" then they should respect their words. To make matters worst, they misdiagnosed the problem anyways. The AC started back up with no need to replace the motor fan.

Additionally, the same neighbor who recommended them to us stated that she had them come out for her AC as well and they tried to sell her a complete new unit when three others told her that it was unnecessary.
Really disappointed with the current service. Seems they are trying to gouge faithful customers in a bad economy.

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0 out of 1 people found this review helpful.

Business Response:

We have checked our records and we do not find a "Nadzieja N." as one our customers. Should we be looking under a different name? What you detail is definitely not how we do business. Unfortunately, there are too many other companies out there that are trying to profit off of our excellent reputation and our well known name by using a similar name. Just to clarify: Our company name is AC Repair Houston. Our website is www.ac-repair-houston.com and our phone number is 713-931-8850. Our license number is TACLA00013221E . Please call on us next time to receive excellent service at very affordable prices.
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I don't know what the other techs are like but Jack from AC Repair Houston is our ac guy from now on. I highly recommend him.

5
★★★★★

I don't know what the other techs are like but Jack from AC Repair Houston is our ac guy from now on. I highly recommend him.

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We're very happy with AC Repair Houston's service. They gave us an estimate before starting the work on our air conditioning unit and they stuck to it.

5
★★★★★

We're very happy with AC Repair Houston's service. They gave us an estimate before starting the work on our air conditioning unit and they stuck to it.

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They came in and repaired the AC unit. The technician was very professional, efficient and clean work. I highly recommend this company to my neighbors. Thanks for your good Services...

4
★★★★☆

They came in and repaired the AC unit. The technician was very professional, efficient and clean work. I highly recommend this company to my neighbors. Thanks for your good Services...

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We had ac repair houston fix our ac over the weekend. Charlie was the tech. what I liked about charlie is that he took time to explain everything that needed fixed and what could wait and he did not try to sell us things we did not need

5
★★★★★

We had ac repair houston fix our ac over the weekend. Charlie was the tech. what I liked about charlie is that he took time to explain everything that needed fixed and what could wait and he did not try to sell us things we did not need

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The first company that came out to fix my A/C told me I needed to replace my unit and that it would cost me $3500. My brother-in-law told me to call AC Repair Houston for a second opinion. They told me I only needed to replace one part. In less than 10 minutes my a/c was back up! I don't know if the first tech didn't know what he was doing or just trying to rip me off but I am glad I got a second opinion.

5
★★★★★

The first company that came out to fix my A/C told me I needed to replace my unit and that it would cost me $3500. My brother-in-law told me to call AC Repair Houston for a second opinion. They told me I only needed to replace one part. In less than 10 minutes my a/c was back up! I don't know if the first tech didn't know what he was doing or just trying to rip me off but I am glad I got a second opinion.

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More about AC Repair Houston

AC Repair Houston has been taking care of Houston's air conditioning needs since 1983. A/C service, repairs and new installs of most major brands. Heights, Montrose, River Oaks, Midtown, Rice Village or WestU: we are your neighborhood AC company.

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