Fast Water Heater Company

★★★★★
  • 1861 Arnold Industrial Way

    Concord, CA 94520

    Map & Directions
  • 925-270-1795

4.6667 78
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Bait and Switch\r
\r
The Home Depot claims same-day water heater installation is available in most areas, if called before noon. We contacted The Home Depot on Friday afternoon and got scheduled the earliest installation appointment for

3
★★★★★

Bait and Switch\r
\r
The Home Depot claims same-day water heater installation is available in most areas, if called before noon. We contacted The Home Depot on Friday afternoon and got scheduled the earliest installation appointment for

.

Our guy George was very helpful and informative. He got the job done fast.

5
★★★★★

Our guy George was very helpful and informative. He got the job done fast.

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From the initial call (Bret) to the on site estimate, installation & clean up, the (George B.) Fast Water Heater Company (FWHC) was professional, informative, quick to respond to my needs, had what I wanted, and executed the job beautifully!

Let's face it, nobody wants to send $ on necessities like hot water heaters, but we all want safe reliable hot water on demand.....I had three quotes....FWHC provided the best value.

5
★★★★★

From the initial call (Bret) to the on site estimate, installation & clean up, the (George B.) Fast Water Heater Company (FWHC) was professional, informative, quick to respond to my needs, had what I wanted, and executed the job beautifully!

Let's face it, nobody wants to send $ on necessities like hot water heaters, but we all want safe reliable hot water on demand.....I had three quotes....FWHC provided the best value.

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This company responded very quickly and did a professional job. The tech answered all of our questions. Would HIGHLY RECOMMEND this company.

5
★★★★★

This company responded very quickly and did a professional job. The tech answered all of our questions. Would HIGHLY RECOMMEND this company.

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We purchased our hot water heater at Home Depot in Antioch, Ca and the sales person was helpful and connected me with the Home Depot Installation dept and they were very helpful. This was on a Friday and they said a Installer would be here on Monday morning between 9 and ll Am and he arrived at 8:40 am which was appreciated. Robert Jacobs was the installer and very friendly and knowledgable Since the installtion of the new hot water heater we have much more water pressure which is very nice. I would highly recommend Fast hot water heaters and this fine man who did the job

5
★★★★★

We purchased our hot water heater at Home Depot in Antioch, Ca and the sales person was helpful and connected me with the Home Depot Installation dept and they were very helpful. This was on a Friday and they said a Installer would be here on Monday morning between 9 and ll Am and he arrived at 8:40 am which was appreciated. Robert Jacobs was the installer and very friendly and knowledgable Since the installtion of the new hot water heater we have much more water pressure which is very nice. I would highly recommend Fast hot water heaters and this fine man who did the job

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Hi

best installation ever. I could not think of a more smooth or professional job.

It was outstanding.!

They showed up early and finished before promised.

5
★★★★★

Hi

best installation ever. I could not think of a more smooth or professional job.

It was outstanding.!

They showed up early and finished before promised.

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I had a GE Water Heater installed today by Robert Jacobs. Very satisfied by a professional technician. He did an EXCELLENT job. He arrived right at the dot of 9am and finished the job in less than 2 - 1/2 hours. Very clean and perfect job.

Only complain I have is that my final bill was $1,200.00.
$450 higher than original estimate of $749 to bring it up to the City code for a $420 water heater, i.e.$1,200.00 (including the city permit).

4
★★★★☆

I had a GE Water Heater installed today by Robert Jacobs. Very satisfied by a professional technician. He did an EXCELLENT job. He arrived right at the dot of 9am and finished the job in less than 2 - 1/2 hours. Very clean and perfect job.

Only complain I have is that my final bill was $1,200.00.
$450 higher than original estimate of $749 to bring it up to the City code for a $420 water heater, i.e.$1,200.00 (including the city permit).

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I purchased a water heater thru home depot. Arrived as scheduled on a Sunday. Mark did a great job installing and explaining things. Everything is working perfectly.

I'd recommend Fast Water Heater Company to friends and family.

Bill L

5
★★★★★

I purchased a water heater thru home depot. Arrived as scheduled on a Sunday. Mark did a great job installing and explaining things. Everything is working perfectly.

I'd recommend Fast Water Heater Company to friends and family.

Bill L

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I contacted a few different companies to discuss my water heater as I just bought a new home. One of them came by and put a scare in me, telling me the water heater needed to be replaced, that it was out of code, and that it could burst at any time. He then sent me an estimate for $1425! I ruled that out, did some more research and was referred to Fast Water Heater Company by Home Depot. They took the time over the phone to educate me on the different options for electric water heaters and discouraged me from ordering a much more expensive heater that I was considering. We booked an appointment and they showed up on time. When Robert, the technician, saw my water heater he asked what the issue was, since we were getting hot water. He examined my various plumbing sources and told me that what I really needed was an expansion tank. He told me that my water heater would not need to be replaced thus saving me a lot of money. He also did what was needed to bring my unit up to code, all at a very reasonable price. He worked very efficiently with his partner so they did not hold me up for too long. They were both very polite, professional with a great attitude. Best of all, calling these guys saved me almost $1,000 compared to what the local plumbing company wanted to hold me up for! I would highly recommend Fast Water Heater Company for their integrity, professionalism, and quality of work. You won't go wrong with these gus!

5
★★★★★

I contacted a few different companies to discuss my water heater as I just bought a new home. One of them came by and put a scare in me, telling me the water heater needed to be replaced, that it was out of code, and that it could burst at any time. He then sent me an estimate for $1425! I ruled that out, did some more research and was referred to Fast Water Heater Company by Home Depot. They took the time over the phone to educate me on the different options for electric water heaters and discouraged me from ordering a much more expensive heater that I was considering. We booked an appointment and they showed up on time. When Robert, the technician, saw my water heater he asked what the issue was, since we were getting hot water. He examined my various plumbing sources and told me that what I really needed was an expansion tank. He told me that my water heater would not need to be replaced thus saving me a lot of money. He also did what was needed to bring my unit up to code, all at a very reasonable price. He worked very efficiently with his partner so they did not hold me up for too long. They were both very polite, professional with a great attitude. Best of all, calling these guys saved me almost $1,000 compared to what the local plumbing company wanted to hold me up for! I would highly recommend Fast Water Heater Company for their integrity, professionalism, and quality of work. You won't go wrong with these gus!

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After getting my heater replaced by technician Robert Jacobs replacing water heaters is not something I will worry about.was impressed with promptness and professionalism of Robert.Got everything done within couple of hours I had called home depot

5
★★★★★

After getting my heater replaced by technician Robert Jacobs replacing water heaters is not something I will worry about.was impressed with promptness and professionalism of Robert.Got everything done within couple of hours I had called home depot

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DISCLOSURE: Fast Water Heater Company offered me $25 rebate for posting two online reviews about their company. However, they do not require them to be positive reviews. The following is my unbiased review of the service they provided me:

SETTING UP APPT: Something was up with our water heater when halfway through a 15 minute shower, the water runs cold! Wasn't sure where to go for a replacement heater, but Home Depot had the earliest delivery time for a weekend so we went with them. We were then instructed to call Fast Water Heater Company for installation. Tech over phone was helpful in getting the manufacturing number of previous heater to check out the size of it. Good thing he checked...the heater we had in mind would not have fit in the niche of our garage and we were recommended a slightly smaller but equally efficient water heater (GE natural gas 50 gal).

INSTALLATION: kudos to a worker who will come out on Superbowl Sunday to do work. Estimated time was 2+ hours but he was done in 1.5. We had one worker come out--Benito. At first it seemed like the heater would be too big, but he was able to squeeze it in with no problems. After he was done, he gave us a quick walk-through of how to work the heater and what would happen with the permit process.

THINGS TO NOTE: codes and regulations are more strict now, and we had a lot parts to buy to make sure everything was updated. We ended up almost paying almost $700 more than what we had originally expected, but we figured the warranty and convenience of having the water ready the same day was worth it. However, looking over the itemized list of charges for each individual part, I believe the price was on the higher end of the spectrum (seriously, $60 for the flimsy metal pan that goes under the heater if it leaks?).

If you have the time, I would call each subcontractor of the local home improvement stores in your area and ask for a price estimate of the parts before committing to a company.

It's been a couple weeks and we've had no problems with the water heater so far. Just glad to have hot showers back!

3
★★★☆☆

DISCLOSURE: Fast Water Heater Company offered me $25 rebate for posting two online reviews about their company. However, they do not require them to be positive reviews. The following is my unbiased review of the service they provided me:

SETTING UP APPT: Something was up with our water heater when halfway through a 15 minute shower, the water runs cold! Wasn't sure where to go for a replacement heater, but Home Depot had the earliest delivery time for a weekend so we went with them. We were then instructed to call Fast Water Heater Company for installation. Tech over phone was helpful in getting the manufacturing number of previous heater to check out the size of it. Good thing he checked...the heater we had in mind would not have fit in the niche of our garage and we were recommended a slightly smaller but equally efficient water heater (GE natural gas 50 gal).

INSTALLATION: kudos to a worker who will come out on Superbowl Sunday to do work. Estimated time was 2+ hours but he was done in 1.5. We had one worker come out--Benito. At first it seemed like the heater would be too big, but he was able to squeeze it in with no problems. After he was done, he gave us a quick walk-through of how to work the heater and what would happen with the permit process.

THINGS TO NOTE: codes and regulations are more strict now, and we had a lot parts to buy to make sure everything was updated. We ended up almost paying almost $700 more than what we had originally expected, but we figured the warranty and convenience of having the water ready the same day was worth it. However, looking over the itemized list of charges for each individual part, I believe the price was on the higher end of the spectrum (seriously, $60 for the flimsy metal pan that goes under the heater if it leaks?).

If you have the time, I would call each subcontractor of the local home improvement stores in your area and ask for a price estimate of the parts before committing to a company.

It's been a couple weeks and we've had no problems with the water heater so far. Just glad to have hot showers back!

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Fast water heater company was very professional and competent. I needed a water heater in a hurry, the painters were in the house at the same time. This comapny was very fast, courteous and professional. They were able to work around the painters and get the job done very well. Would recommend to anyone looking for water heater services.

5
★★★★★

Fast water heater company was very professional and competent. I needed a water heater in a hurry, the painters were in the house at the same time. This comapny was very fast, courteous and professional. They were able to work around the painters and get the job done very well. Would recommend to anyone looking for water heater services.

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We just used Fast Water Heater Company to install new water heater. The job was done very good. Their tech was professional and work was completed on time. We are very satisfy with the work.

4
★★★★☆

We just used Fast Water Heater Company to install new water heater. The job was done very good. Their tech was professional and work was completed on time. We are very satisfy with the work.

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Called on Thursday and they were here Friday at 8:30am to replace my leaking water heater. Mark was the technician and did an excellent job of explaining what was needed to meet current code requirements and prepared an estimate before starting any work. His work was effecient and very good. He did a great job and cleaned the entire are when he was finished. Very happy with the service I received.

5
★★★★★

Called on Thursday and they were here Friday at 8:30am to replace my leaking water heater. Mark was the technician and did an excellent job of explaining what was needed to meet current code requirements and prepared an estimate before starting any work. His work was effecient and very good. He did a great job and cleaned the entire are when he was finished. Very happy with the service I received.

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Home Depot referred us to Fast Water Heater Company for a new hot water heater and even though once you pay for all the City required upgrades (that aren't quoted on phone) you pay an extra $400 to $500 dollars I'd highly recommend them. (Any licensed contractor would have to do these upgrades also) I wasn't surprised with the extra fees because it's been 17 years since we had to deal with this and had been warned by a neighbor who had his replaced a couple months ago. Mark was timely, professional, fast and knowledgeable.

5
★★★★★

Home Depot referred us to Fast Water Heater Company for a new hot water heater and even though once you pay for all the City required upgrades (that aren't quoted on phone) you pay an extra $400 to $500 dollars I'd highly recommend them. (Any licensed contractor would have to do these upgrades also) I wasn't surprised with the extra fees because it's been 17 years since we had to deal with this and had been warned by a neighbor who had his replaced a couple months ago. Mark was timely, professional, fast and knowledgeable.

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Called Home Depot to have our water heater replaced. They referred us to Fast Water Heater Company. Fast Water Heater Company returned the call the same day. They offered to come out the next day, but because we were replacing an old unit that was still working the call was not urgent. We were able to schedule the installation of a new one on a Saturday. The installer, Mark, was very professional. He informed us of all the work that he would be doing. The work ended up being a little higher that originally quoted because our current unit was 26 years old and not up to current code. I would definitely use this company again.

5
★★★★★

Called Home Depot to have our water heater replaced. They referred us to Fast Water Heater Company. Fast Water Heater Company returned the call the same day. They offered to come out the next day, but because we were replacing an old unit that was still working the call was not urgent. We were able to schedule the installation of a new one on a Saturday. The installer, Mark, was very professional. He informed us of all the work that he would be doing. The work ended up being a little higher that originally quoted because our current unit was 26 years old and not up to current code. I would definitely use this company again.

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Robert from the Peninsula Area is great. Great service, very knowledgeable, and super easy to work with. I'd recommend this company and Robert to anyone in the Daly City area.

5
★★★★★

Robert from the Peninsula Area is great. Great service, very knowledgeable, and super easy to work with. I'd recommend this company and Robert to anyone in the Daly City area.

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They came out very fast to replace the water heater, professional, efficient, George the tech was very knowledgeable, explained what he was going to do and how much it would cost. I would recommend them to anyone with a water heater that needs replacing!

4
★★★★☆

They came out very fast to replace the water heater, professional, efficient, George the tech was very knowledgeable, explained what he was going to do and how much it would cost. I would recommend them to anyone with a water heater that needs replacing!

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Just had a water heater installed the service was great and fast installation was fast....I was in the plumbing trade for a few years and you can tell great work/craftsmanship when you see it. The installers answered all our questions and were very knowledgeable about their products...Thanks Art & Nate!!!

5
★★★★★

Just had a water heater installed the service was great and fast installation was fast....I was in the plumbing trade for a few years and you can tell great work/craftsmanship when you see it. The installers answered all our questions and were very knowledgeable about their products...Thanks Art & Nate!!!

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Talk about FAST! I called yesterday 11/4/12 when I noticed my Fast water heater was leaking water. Today a Fast Water Heater company a knowledgeable techinician installed a new one today 11/5/12 by 1:00 Pm. The reason I called Fast water heaters is because I have had Fast water heaters installed before.

5
★★★★★

Talk about FAST! I called yesterday 11/4/12 when I noticed my Fast water heater was leaking water. Today a Fast Water Heater company a knowledgeable techinician installed a new one today 11/5/12 by 1:00 Pm. The reason I called Fast water heaters is because I have had Fast water heaters installed before.

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We arranged through Sears for a hot water heater to be installed. The installer was rude, crude and said the heater wouldn't fit and left. I called Fast Water Heater Company and the man who answered was polite and knew what he was talking about. He gave us quotes and options and the new heater was installed about 19 hours later without drama by Robert. Robert was efficient, polite and clearly knew what he was doing. What a relief! We would absolutely recommend this company.

Bart and Paula Mertens

5
★★★★★

We arranged through Sears for a hot water heater to be installed. The installer was rude, crude and said the heater wouldn't fit and left. I called Fast Water Heater Company and the man who answered was polite and knew what he was talking about. He gave us quotes and options and the new heater was installed about 19 hours later without drama by Robert. Robert was efficient, polite and clearly knew what he was doing. What a relief! We would absolutely recommend this company.

Bart and Paula Mertens

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We had no hot water for a week and was glad to come across Fast Water Heater Co. They install water heaters from Home Depot, which to me tells me how reliable they must be. They were competitively priced too. I had a water heater that was still under warranty and GE told me that I would have to drain and haul it to home depot--with 3 kids and no truck, I wasn't about to do it. I had to find a plumber that would. Fortunately, Fast Water Heater will do this for you, and you don't have to leave the house! It was great. They gave me an appointment within 3 hours of my call. The tech was on time, efficient and educated me about gas lines, safety, inspection, how to light it, and everything I needed to know about hot water heaters! Great place.

4
★★★★☆

We had no hot water for a week and was glad to come across Fast Water Heater Co. They install water heaters from Home Depot, which to me tells me how reliable they must be. They were competitively priced too. I had a water heater that was still under warranty and GE told me that I would have to drain and haul it to home depot--with 3 kids and no truck, I wasn't about to do it. I had to find a plumber that would. Fortunately, Fast Water Heater will do this for you, and you don't have to leave the house! It was great. They gave me an appointment within 3 hours of my call. The tech was on time, efficient and educated me about gas lines, safety, inspection, how to light it, and everything I needed to know about hot water heaters! Great place.

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We had a 75 gallon GE Gas Water Heater installed recently. Their technician was very well equipped in all all aspects of the job, viz. estimates preparation and presentation, knowledge of the plumbing codes and technical skills, efficiency, cleanliness, and the most important aspect i.e. communication with the customer. I strongly recommend this outfit.

5
★★★★★

We had a 75 gallon GE Gas Water Heater installed recently. Their technician was very well equipped in all all aspects of the job, viz. estimates preparation and presentation, knowledge of the plumbing codes and technical skills, efficiency, cleanliness, and the most important aspect i.e. communication with the customer. I strongly recommend this outfit.

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The service & installation of our water heater by George today was the best I could have expected. He was very informative, explaining all of the codes & why certain things were required. He was helpful in answering all of my questions & guiding me through the process.

5
★★★★★

The service & installation of our water heater by George today was the best I could have expected. He was very informative, explaining all of the codes & why certain things were required. He was helpful in answering all of my questions & guiding me through the process.

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We were directed to Fast Water Heater through Home Depot. Art was our guy who was extremely nice and efficient. The final cost was really high - to me - and he was able to work a little magic with the numbers but still I thought $1300 was a little high when the water heater was about $600 in the store. But I think any of this type of service has you over a barrel because you are desparate. But its backed by Home Depot and I wanted that guarantee too.

Anyway - Art was still great and he explained everything, cleaned-up after himself and we had hot water within an hour after he left. We would call them again.

4
★★★★☆

We were directed to Fast Water Heater through Home Depot. Art was our guy who was extremely nice and efficient. The final cost was really high - to me - and he was able to work a little magic with the numbers but still I thought $1300 was a little high when the water heater was about $600 in the store. But I think any of this type of service has you over a barrel because you are desparate. But its backed by Home Depot and I wanted that guarantee too.

Anyway - Art was still great and he explained everything, cleaned-up after himself and we had hot water within an hour after he left. We would call them again.

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My installation called for changing my water heater from standard to tankless. My appt was kept on time. George B and Benito were the technicians that did the work. I am happy for the thoroughness and job quality these 2 guys performed and being able to accommodate my requests as to how and where I want the units and the pipes installed.

5
★★★★★

My installation called for changing my water heater from standard to tankless. My appt was kept on time. George B and Benito were the technicians that did the work. I am happy for the thoroughness and job quality these 2 guys performed and being able to accommodate my requests as to how and where I want the units and the pipes installed.

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I scheduled FAST Water Heater one day prior and they showed up in the time window as promised. They recommended some additional work be done but were very clear about the price up-front. I decided not to do the extra work. They completed the project as discussed and the final price was the same as quoted over the phone.

As I had a tenant moving into the property, I tried to expedite the permit process and inspection. Had to call into FAST a few times and was able to speak to someone directly every time.

The total price was higher than I could have gotten from other vendors, but I am satisfied with the punctuality, the work quality, and the up-front discussion before any work was done.

4
★★★★☆

I scheduled FAST Water Heater one day prior and they showed up in the time window as promised. They recommended some additional work be done but were very clear about the price up-front. I decided not to do the extra work. They completed the project as discussed and the final price was the same as quoted over the phone.

As I had a tenant moving into the property, I tried to expedite the permit process and inspection. Had to call into FAST a few times and was able to speak to someone directly every time.

The total price was higher than I could have gotten from other vendors, but I am satisfied with the punctuality, the work quality, and the up-front discussion before any work was done.

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I recently had the displeasure of waking up to find my garage flooded! My water heater had a massive leak and it was definitely time for a new one. My wife sought out ??Fast? Water Heater Company online and we gave them a call after checking their reviews. The operator on the phone was polite and very detail oriented as she went over the specs of my broken heater. She wanted to get all the correct information for the job so that there would be no hang ups.

Same Day Service!!! I was met at the door by the technician who was prepared to install my new water heater. His name was ??Art? and he thoroughly itemized what new accessories I would be needed to bring the new heater up to code, and he was able to give me an exact quote before he began working.

At last, a short time later, he had finished! What really impressed me was that ??Art? gave me an overview of all the control and safety precautions, including spraying a solution on all natural gas joints to insure there were no ??Bubbles,? which apparently would indicate that there was a leak. I am very impressed with the work, despite being a little worried about the requirement that involved drilling through the stucco of my home in order to install an outside safety drainage (code mandatory). Ultimately my stucco is intact and my overall experience with ??Fast? was a very positive one. I would recommend them to anyone ?? even my mom who is monumentally picky!

5
★★★★★

I recently had the displeasure of waking up to find my garage flooded! My water heater had a massive leak and it was definitely time for a new one. My wife sought out ??Fast? Water Heater Company online and we gave them a call after checking their reviews. The operator on the phone was polite and very detail oriented as she went over the specs of my broken heater. She wanted to get all the correct information for the job so that there would be no hang ups.

Same Day Service!!! I was met at the door by the technician who was prepared to install my new water heater. His name was ??Art? and he thoroughly itemized what new accessories I would be needed to bring the new heater up to code, and he was able to give me an exact quote before he began working.

At last, a short time later, he had finished! What really impressed me was that ??Art? gave me an overview of all the control and safety precautions, including spraying a solution on all natural gas joints to insure there were no ??Bubbles,? which apparently would indicate that there was a leak. I am very impressed with the work, despite being a little worried about the requirement that involved drilling through the stucco of my home in order to install an outside safety drainage (code mandatory). Ultimately my stucco is intact and my overall experience with ??Fast? was a very positive one. I would recommend them to anyone ?? even my mom who is monumentally picky!

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I must say, the company was fast, clean and honest with the estimate; the job performance was superb and the technician (Matt F) was very knowledgeable. I like how they show up at the beginning of the 3 hour window, unlike so many other plumbing companies. I would definitely recommend this company to anyone needing a hot water heater.

5
★★★★★

I must say, the company was fast, clean and honest with the estimate; the job performance was superb and the technician (Matt F) was very knowledgeable. I like how they show up at the beginning of the 3 hour window, unlike so many other plumbing companies. I would definitely recommend this company to anyone needing a hot water heater.

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Their service was great, the technician was competent, explained everything about the new water heater.

5
★★★★★

Their service was great, the technician was competent, explained everything about the new water heater.

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Great, fast service. Explained all that would entail. Came a little earlier than scheduled. And, explained to me the difference between those things required by code vs. those things they's reccomend. Thanks!

5
★★★★★

Great, fast service. Explained all that would entail. Came a little earlier than scheduled. And, explained to me the difference between those things required by code vs. those things they's reccomend. Thanks!

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Very good service. The installer was on time, clean up after himself, was very clear and helpful to explain all the options I had for replacing the water heater.

5
★★★★★

Very good service. The installer was on time, clean up after himself, was very clear and helpful to explain all the options I had for replacing the water heater.

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I am absolutely furious that I used Home Depot and Fast Water Heater Company. I feel scammed. While the person I spoke to did say there might be some costs to bring my water heater to code, the final price was double the estimate. I feel like an idiot for being such a sucker. The installed estimate was $889.00, and I paid them $1,795.67. The water heater only cost $500 and something. It would have been more, if I hadn't declined some of their suggestions. I had a much more complicated water heater installed in a mobile home a few years ago (by a plumber), and it was far less. But, they had me over a barrel. I had no money, and I needed to use my credit card.
They also lied about the cost of permits in my town. They charged me $255.00, and the bill for the permit said they paid $112.44.
Art did a very nice job installing the heater, but he was rude, and he was complaining about having to go to another job after mine. I ordered a 40 gallon water heater. When I saw that it said 38 gallons, I asked him about it. There were three 40 gallon heaters on the truck. He told me that they were basically the same thing. I'm still not sure why mine was 38 gallons. He also put the earthquake bands over the instructions for lighting the pilot. At the end of the installation, he told me I could get a $25.00 rebate if I put two "positive" comments on line. Is this even legal? The card said I had to give two comments. I wonder if I will get my $25.00.
I am quite sure they will write a rebuttal to this, but don't believe them! You'll pay double their estimate. They make you feel like everything is a code violation, and they charge you for every little item! A plumber will not charge you for all these things. Don't call them! You'll regret it!

1
★☆☆☆☆

I am absolutely furious that I used Home Depot and Fast Water Heater Company. I feel scammed. While the person I spoke to did say there might be some costs to bring my water heater to code, the final price was double the estimate. I feel like an idiot for being such a sucker. The installed estimate was $889.00, and I paid them $1,795.67. The water heater only cost $500 and something. It would have been more, if I hadn't declined some of their suggestions. I had a much more complicated water heater installed in a mobile home a few years ago (by a plumber), and it was far less. But, they had me over a barrel. I had no money, and I needed to use my credit card.
They also lied about the cost of permits in my town. They charged me $255.00, and the bill for the permit said they paid $112.44.
Art did a very nice job installing the heater, but he was rude, and he was complaining about having to go to another job after mine. I ordered a 40 gallon water heater. When I saw that it said 38 gallons, I asked him about it. There were three 40 gallon heaters on the truck. He told me that they were basically the same thing. I'm still not sure why mine was 38 gallons. He also put the earthquake bands over the instructions for lighting the pilot. At the end of the installation, he told me I could get a $25.00 rebate if I put two "positive" comments on line. Is this even legal? The card said I had to give two comments. I wonder if I will get my $25.00.
I am quite sure they will write a rebuttal to this, but don't believe them! You'll pay double their estimate. They make you feel like everything is a code violation, and they charge you for every little item! A plumber will not charge you for all these things. Don't call them! You'll regret it!

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My tankless water heater blew with a hige power surge. This company was able to assist me on a Sunday, and have an installer out the next morning. The job was done on time, very clean, hauled away all the old stuff. The installer Art, was very polite and conscientious, and did a great job. Would definately recommend. I found them through Home Depot.

5
★★★★★

My tankless water heater blew with a hige power surge. This company was able to assist me on a Sunday, and have an installer out the next morning. The job was done on time, very clean, hauled away all the old stuff. The installer Art, was very polite and conscientious, and did a great job. Would definately recommend. I found them through Home Depot.

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This hot water heater replacement was in a mobile home and had to be approved by a state inspector . All of the additional state regulations were met and the installation (which required a lot of aadditonal effort) was done in a timely manner. No complaints, whatsoever.

4
★★★★☆

This hot water heater replacement was in a mobile home and had to be approved by a state inspector . All of the additional state regulations were met and the installation (which required a lot of aadditonal effort) was done in a timely manner. No complaints, whatsoever.

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I recently had my water heater replaced and the service and professionalism of the installer was impressive. He was in and out is less than two hours. What looked to be a problem with warrenty was handled quickly an efficently. Thanks to you folks i didn't have to go without hot water.

5
★★★★★

I recently had my water heater replaced and the service and professionalism of the installer was impressive. He was in and out is less than two hours. What looked to be a problem with warrenty was handled quickly an efficently. Thanks to you folks i didn't have to go without hot water.

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through home depot. got the install the next morning. finding out how out code this old house was a bit of a shock. the total price was completely explained in detail. the job was completed in a reasonable time, the workmanship is really good, and Benito was great.
i have done a lot of home repairs in the past but now I am glad to turn it over to the pro's cuz all the codes are too much for me to follow.

5
★★★★★

through home depot. got the install the next morning. finding out how out code this old house was a bit of a shock. the total price was completely explained in detail. the job was completed in a reasonable time, the workmanship is really good, and Benito was great.
i have done a lot of home repairs in the past but now I am glad to turn it over to the pro's cuz all the codes are too much for me to follow.

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I was very impressed with how responsive Fast Water Heater Company was. They came when they said they would, and finished the job when they said it would be done. I was impressed with the technician who came to our house. He was very professional and thorough in explaining everything to us. He was helpful in making sure we got done everything that needed to get done and in an affordable way. he was very easy to work with . Thanks!

5
★★★★★

I was very impressed with how responsive Fast Water Heater Company was. They came when they said they would, and finished the job when they said it would be done. I was impressed with the technician who came to our house. He was very professional and thorough in explaining everything to us. He was helpful in making sure we got done everything that needed to get done and in an affordable way. he was very easy to work with . Thanks!

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Fast Water Heaters is a very honest comnpany in their pricing and explanation of their services. Company did everything they said they would do and showed how to use their products that they installed. Very honest people and a GREAT Installer, very friendly and courtious.

5
★★★★★

Fast Water Heaters is a very honest comnpany in their pricing and explanation of their services. Company did everything they said they would do and showed how to use their products that they installed. Very honest people and a GREAT Installer, very friendly and courtious.

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I called Home Depot to replace my 95 year old mother's water heater. They scheduled us with Fast Water Heaters. They were very accomodating and assured us that the technicians were prompt, neat and worked efficiently. I must say that I was very impressed by the professional attitude of the technician, Ron. He explained everything very well and stayed on schedule. He cleaned up after himself and took away that old water heater. I couldn't have been happier with the job he did.

5
★★★★★

I called Home Depot to replace my 95 year old mother's water heater. They scheduled us with Fast Water Heaters. They were very accomodating and assured us that the technicians were prompt, neat and worked efficiently. I must say that I was very impressed by the professional attitude of the technician, Ron. He explained everything very well and stayed on schedule. He cleaned up after himself and took away that old water heater. I couldn't have been happier with the job he did.

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I called Home Depot regarding leaking water heater. They replaced GE 50 ga unit same afternoon. George was very professional. Took ~2hrs. Answered all questions. Clean installation.

5
★★★★★

I called Home Depot regarding leaking water heater. They replaced GE 50 ga unit same afternoon. George was very professional. Took ~2hrs. Answered all questions. Clean installation.

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This company was a referral from the place where water heater bought. The guy was pleasant, efficient and the work done well. However, the final cost was much more than the estimate given. My stepmother did not know any different and when he "suggested" that items be added for "safety", she ok'd them. What a shock when she got the bill!

3
★★★☆☆

This company was a referral from the place where water heater bought. The guy was pleasant, efficient and the work done well. However, the final cost was much more than the estimate given. My stepmother did not know any different and when he "suggested" that items be added for "safety", she ok'd them. What a shock when she got the bill!

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First off, I want to say what a great job their tech Mac did of installing our new water heater. After an already very long day, he worked for several more hours to make sure ours was installed that night, so that we didn't have to go through another day of cold showers. He also pointed out something that even the PG&E tech missed - the vent pipe had been dislodged from the outlet and had been venting carbon monoxide up under the roof of the house! He made sure that it was screwed in securely so that we would be safe. So many, many thanks to Mac for doing such a great job and for working so late into the evening!

The only problem I had with Fast Water Heater was in trying to set up the appointment. I was sent to them by Home Depot, which was fine, but after scheduling the appointment, John called back and refused to send someone out because they couldn't get a hold of my landlord - even though he had authorized me to order it, and I would pay for it and just take it off next month's rent. I had to talk to a supervisor, who finally agreed to send someone out, but by that time my previous appointment had been cancelled and no more appointments were available until the end of the day. It worked out well in the end, but I just didn't need that kind of aggravation after dealing with the fact that the old water heater caught fire. If it weren't for that, I would have given them 5 stars; in fact, I was inclined to give them three, but Mac turned it around, so in the end I couldn't give them any less than four stars.

4
★★★★☆

First off, I want to say what a great job their tech Mac did of installing our new water heater. After an already very long day, he worked for several more hours to make sure ours was installed that night, so that we didn't have to go through another day of cold showers. He also pointed out something that even the PG&E tech missed - the vent pipe had been dislodged from the outlet and had been venting carbon monoxide up under the roof of the house! He made sure that it was screwed in securely so that we would be safe. So many, many thanks to Mac for doing such a great job and for working so late into the evening!

The only problem I had with Fast Water Heater was in trying to set up the appointment. I was sent to them by Home Depot, which was fine, but after scheduling the appointment, John called back and refused to send someone out because they couldn't get a hold of my landlord - even though he had authorized me to order it, and I would pay for it and just take it off next month's rent. I had to talk to a supervisor, who finally agreed to send someone out, but by that time my previous appointment had been cancelled and no more appointments were available until the end of the day. It worked out well in the end, but I just didn't need that kind of aggravation after dealing with the fact that the old water heater caught fire. If it weren't for that, I would have given them 5 stars; in fact, I was inclined to give them three, but Mac turned it around, so in the end I couldn't give them any less than four stars.

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My landlord set this appointment up through Home Depot. They arrived on time, were quick and courteous. I would highly recommend Fast Water Heater for repairs and replacements. They were careful and clean in my house and took time to protect our floors. Great job!

4
★★★★☆

My landlord set this appointment up through Home Depot. They arrived on time, were quick and courteous. I would highly recommend Fast Water Heater for repairs and replacements. They were careful and clean in my house and took time to protect our floors. Great job!

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05/14/11: 'Great Work, But Unnecessary Price Surprises'

The service technician, Art, was friendly, prompt, courteous, efficient, and good about explaining things.

I just wish the person I spoke with in requesting service had been MUCH more forthcoming re: the likelihood of my needing additional work beyond the basic installation, that would be required to meet building coed specifications, and the COST of that work.

I realize that they cannot know for sure until the tech gets to the job, but surely experience has taught them what a customer should expect. A few questions would have indicated that additional work WOULD be necessary & would have eliminated the VERY unpleasant surprise when the tech arrived.

To their credit, when I complained to the tech about the installation cost nearly doubling, I was given a discount which covered some of the additional work.

4
★★★★☆

05/14/11: 'Great Work, But Unnecessary Price Surprises'

The service technician, Art, was friendly, prompt, courteous, efficient, and good about explaining things.

I just wish the person I spoke with in requesting service had been MUCH more forthcoming re: the likelihood of my needing additional work beyond the basic installation, that would be required to meet building coed specifications, and the COST of that work.

I realize that they cannot know for sure until the tech gets to the job, but surely experience has taught them what a customer should expect. A few questions would have indicated that additional work WOULD be necessary & would have eliminated the VERY unpleasant surprise when the tech arrived.

To their credit, when I complained to the tech about the installation cost nearly doubling, I was given a discount which covered some of the additional work.

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I used Fast Water Heater Company as part of a Home Depot water heater installation. The service tech arrived on time and did an excellent installation. He answered all my questions before he left and made sure I understood everything he did during the installation. As part of the service they removed the old water heater and made sure I had and understood all the documents that came with the heater. 5 star installation in my home

5
★★★★★

I used Fast Water Heater Company as part of a Home Depot water heater installation. The service tech arrived on time and did an excellent installation. He answered all my questions before he left and made sure I understood everything he did during the installation. As part of the service they removed the old water heater and made sure I had and understood all the documents that came with the heater. 5 star installation in my home

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I went through Home Depot to purchase and hire a contractor (Fast Water Heater Company) to replace my 50 gallon water heater. Fast Water Heater Company came on time. George the technician was very knowledgable reviewing all of the items I needed to purchase to make the installation up to code in CA. George didn an outstanding job installing the new heater and cleaning up afterwards. I will definitely recommend this company to others.

5
★★★★★

I went through Home Depot to purchase and hire a contractor (Fast Water Heater Company) to replace my 50 gallon water heater. Fast Water Heater Company came on time. George the technician was very knowledgable reviewing all of the items I needed to purchase to make the installation up to code in CA. George didn an outstanding job installing the new heater and cleaning up afterwards. I will definitely recommend this company to others.

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Fast Water Heater company dida great job. The installer Matt was very professional and effecient. He took the time to explain our options and county codes. He had the old unit out and replaced in an hr and a half. he cleaned up afterwards and left us very satisfied customers. I highly recommend them.
Gordon Russell

5
★★★★★

Fast Water Heater company dida great job. The installer Matt was very professional and effecient. He took the time to explain our options and county codes. He had the old unit out and replaced in an hr and a half. he cleaned up afterwards and left us very satisfied customers. I highly recommend them.
Gordon Russell

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Very courteous, professional service. Extremely satisfied with the new hybrid tankless water heater installed by Benito.

5
★★★★★

Very courteous, professional service. Extremely satisfied with the new hybrid tankless water heater installed by Benito.

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Upon my initial phone call to Fast Hot Water Heaters Gus was very knowledgeable and explained my options for tank andd tankless water heater. gus set an appointment for an installer to come out and give me an estimate. Installer arriver on time and helped me decide which way to go and which equipment to purchase. After installation I'm very happy with the tankless system.

3
★★★☆☆

Upon my initial phone call to Fast Hot Water Heaters Gus was very knowledgeable and explained my options for tank andd tankless water heater. gus set an appointment for an installer to come out and give me an estimate. Installer arriver on time and helped me decide which way to go and which equipment to purchase. After installation I'm very happy with the tankless system.

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