HSC CARPET CARE

★☆☆☆☆
M-F 8 am To 8 pm
  • 4450 Monica Dr

    Colorado Springs, CO 80916

    Map & Directions
  • 719-465-1331

About HSC CARPET CARE

Categories
  • Carpet & Rug Cleaners
  • Upholstery Cleaners
  • House Cleaning
  • Moving Companies
Hours
1

Transportation & Storage

Transportation & Storage
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I wanted to get my carpet cleaned for an event at my house. They never showed up nor called to let us know why they decided not to do the work promised. Had to use other means of getting the carpet cleaned and it was much more expensive due to the last minute needs. I have left messages but they have not called back. I am unhappy with their service(or the lack there of). Don't waste your time with this company nor prepay any part of the fees through package deals. You will just get hosed. You are better off using a more reputable carpet cleaning company.

1
★☆☆☆☆

I wanted to get my carpet cleaned for an event at my house. They never showed up nor called to let us know why they decided not to do the work promised. Had to use other means of getting the carpet cleaned and it was much more expensive due to the last minute needs. I have left messages but they have not called back. I am unhappy with their service(or the lack there of). Don't waste your time with this company nor prepay any part of the fees through package deals. You will just get hosed. You are better off using a more reputable carpet cleaning company.

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My wife had purchased a certificate for carpet cleaning. She paid approximately $100.00 for 4 room carpet cleaning in addition to a small fee for cleaning 4 dining room chairs. The date of service was to be Monday July 5, 2010. We received a call from HSC Carpet Care on Monday informing us that he would be unable to perform the job that day and would have to reschedule to July 6, 2010. He arrived late but explained that it was due to a previous job. He arrived approximately one hour later. Before performing any work he wanted to take a look at the job and I took the opportunity to ask a few questions such as would certain stains return, (coffee stains) he said there was always a chance of stains returning. I provided him with some background on the carpet such as it was less than a year old and that we had the upgraded encapsulated padding installed. I should note that there was only one stain mentioned earlier of any consequence. After speaking with him for approximately ten minutes he decided that he did not want to do the job. When asked why he sited my wife's and my attitude. My wife wasn't even present and I merely asked him some questions. I asked him to explain his assertion regarding our attitudes and he couldn't provide any explanation. I finally asked him to leave during which he took the opportunity to caution me about SLANDER. For someone who said they have been in the carpet cleaning business for 15 years he seems to have a problem with customers service and questions. Although, I didn't bring up the day reschedule my time is valuable as well. Buyer BEWARE.

1
★☆☆☆☆

My wife had purchased a certificate for carpet cleaning. She paid approximately $100.00 for 4 room carpet cleaning in addition to a small fee for cleaning 4 dining room chairs. The date of service was to be Monday July 5, 2010. We received a call from HSC Carpet Care on Monday informing us that he would be unable to perform the job that day and would have to reschedule to July 6, 2010. He arrived late but explained that it was due to a previous job. He arrived approximately one hour later. Before performing any work he wanted to take a look at the job and I took the opportunity to ask a few questions such as would certain stains return, (coffee stains) he said there was always a chance of stains returning. I provided him with some background on the carpet such as it was less than a year old and that we had the upgraded encapsulated padding installed. I should note that there was only one stain mentioned earlier of any consequence. After speaking with him for approximately ten minutes he decided that he did not want to do the job. When asked why he sited my wife's and my attitude. My wife wasn't even present and I merely asked him some questions. I asked him to explain his assertion regarding our attitudes and he couldn't provide any explanation. I finally asked him to leave during which he took the opportunity to caution me about SLANDER. For someone who said they have been in the carpet cleaning business for 15 years he seems to have a problem with customers service and questions. Although, I didn't bring up the day reschedule my time is valuable as well. Buyer BEWARE.

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Message from HSC CARPET CARE

??I HAVE HELPED PLENTY OF PEOPLE WHO JUST DON??T HAVE THE EXTRA MONEY TO SPEND ON OVERPRICED SERVICES IN COLORADO SPRINGS?!!!!!!



WHY????



IN OUR ECONOMIC HARD TIMES I??M OFFERING A MORE AFFORDABLE TRUCKMOUNTED CARPET STEAM CLEANING SERVICE FOR EVERYONE



WHY PAY MORE WHEN YOU CAN PAY LESS



WHY PAY MORE FOR THE SAME SERVICE

More about HSC CARPET CARE

We can service all of your needs Daily, weekly or monthly service Home Cleaning Window Cleaning Move In/Out Cleaning New Construction Cleaning Office Cleaning Tile floor care Carpet Cleaning Janitorial Service No building too small Yard Service

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