Esbin Quality Painter

★★☆☆☆

About Esbin Quality Painter

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  • Painters

Home Construction & Remodeling

Home Construction & Remodeling
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2.0 1
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While I think the quality of his paint work is very good (interiors in my experience), Karen (his wife) and Esbin's communication is generally poor. By poor, I mean unresponsive. It generally takes any where from 2 to 3 days to 1 week to get a response by e-mail. They would not return my phone calls.

Also, most recently, I've asked him to come by to give me an estimate. Two times he cancels the evening before, and today he did not show up.

Esbin's primary language is Spanish, and his English is so-so. I speak a moderate amount of Spanish, enough to communicate about the work I need to have done.

The first paint job was mostly perfect. The cost was great; the work was good. The second paint job ended up being more than the estimate (though still reasonable) because the paint was rather thin, and the old color was still showing through so more paint had to be purchase and more time to paint another 2 coats. Given his experience and expertise, I think he should have had a discussion with me about my choice because I would have been more than happy to select another color (there are so many). After all, it is his expertise I was paying for, and he should have known, I paid him for his time and the paint.

They do good work but you MUST definitely point out all the holes that you need filled otherwise some will be missed.

His prices are low and I learned that you get what you pay for. A decent paint job but VERY poor communication.

2
★★☆☆☆

While I think the quality of his paint work is very good (interiors in my experience), Karen (his wife) and Esbin's communication is generally poor. By poor, I mean unresponsive. It generally takes any where from 2 to 3 days to 1 week to get a response by e-mail. They would not return my phone calls.

Also, most recently, I've asked him to come by to give me an estimate. Two times he cancels the evening before, and today he did not show up.

Esbin's primary language is Spanish, and his English is so-so. I speak a moderate amount of Spanish, enough to communicate about the work I need to have done.

The first paint job was mostly perfect. The cost was great; the work was good. The second paint job ended up being more than the estimate (though still reasonable) because the paint was rather thin, and the old color was still showing through so more paint had to be purchase and more time to paint another 2 coats. Given his experience and expertise, I think he should have had a discussion with me about my choice because I would have been more than happy to select another color (there are so many). After all, it is his expertise I was paying for, and he should have known, I paid him for his time and the paint.

They do good work but you MUST definitely point out all the holes that you need filled otherwise some will be missed.

His prices are low and I learned that you get what you pay for. A decent paint job but VERY poor communication.

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