Global Trend Technology

★★★☆☆

About Global Trend Technology

Categories
  • Computer & Internet Services
  • Computer System Designers
  • Computer Dealers
  • Computer Hardware
  • Computer Parts
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FREE laptop diagnostics!
3.2857 7
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They had the cheapest price for hard drives in town. I called ahead and they had it waiting for me. I walked in, paid and left within a 5 minute period. They might no be the friendliness bunch but they sure seemed busy, maybe that's a reason. They did smile and say 'have a nice day' but was not as attentive as a best buy employee. I will deal with a little attitude for the best price any day!

3
★★★☆☆

They had the cheapest price for hard drives in town. I called ahead and they had it waiting for me. I walked in, paid and left within a 5 minute period. They might no be the friendliness bunch but they sure seemed busy, maybe that's a reason. They did smile and say 'have a nice day' but was not as attentive as a best buy employee. I will deal with a little attitude for the best price any day!

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Business Response:

Thank you angela! It was great to see you today, thank you for writing this review!
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I had them fix a laptop for me. They offered free diagnostics and told me the power jack was broken. A couple days later they fixed the laptop and had it back in my hands for a very reasonable price.

4
★★★★☆

I had them fix a laptop for me. They offered free diagnostics and told me the power jack was broken. A couple days later they fixed the laptop and had it back in my hands for a very reasonable price.

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Business Response:

I appreciate you writing this review John, I hope your laptop is working great!
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This company has decent prices. However, they only have one salesman who is very rude. He doesn't mind telling off his clients and even hanging up the phone on them. Apparently, not only is the customer NOT always right. But, the customer is nothing to them. FYI, Don't even try talking to the manager about it because he will only make excuses and to make matters worse the owner is not available ever.

1
★☆☆☆☆

This company has decent prices. However, they only have one salesman who is very rude. He doesn't mind telling off his clients and even hanging up the phone on them. Apparently, not only is the customer NOT always right. But, the customer is nothing to them. FYI, Don't even try talking to the manager about it because he will only make excuses and to make matters worse the owner is not available ever.

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Business Response:

Scott was a former customer of ours. We special ordered a $200 antenna from TRENDnet he for and didn't bother to ever pick it up and ignored all requests for him to come buy it. When he told us he didn't need it we charged a restocking fee because that is what the manufacturer charged us. He got mad at this and it fueled the verbal and written abuse towards the "rude" sales rep who told him to go buy elsewhere because he didn't deserve to be spoken to in that manner. Prior to this event there was a few times UPS didn't deliver a product early enough in the day so he would call up and verbally abuse the "rude" sales rep as if he was delaying it on purpose. His company is Hunter-Gloeb Technology and we have never said anything bad about his company to anyone. Why after being a customer for over 7 years he wrote this and acted the way he did is beyond any of us to understand.
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Ok, I'm a local tech here in Kansas City, GTT has good prices on equipment and everything, but besides that, do not use their tech services. They basically told me that it was my customers fault for a temporary fix that they charged me for. Yay, my customers computer worked for two weeks. Why would they treat someone like that, when they know that they will be getting repeat business from? I'm really dissapointed, thought GTT were good people, now I know they are just like every other computer company out there. Rest assured I won't be doing business with them any longer, when there are just as good prices on new egg and the countless other wholesale distributors. Really getting tired of shady businesses.??

1
★☆☆☆☆

Ok, I'm a local tech here in Kansas City, GTT has good prices on equipment and everything, but besides that, do not use their tech services. They basically told me that it was my customers fault for a temporary fix that they charged me for. Yay, my customers computer worked for two weeks. Why would they treat someone like that, when they know that they will be getting repeat business from? I'm really dissapointed, thought GTT were good people, now I know they are just like every other computer company out there. Rest assured I won't be doing business with them any longer, when there are just as good prices on new egg and the countless other wholesale distributors. Really getting tired of shady businesses.??

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Business Response:

Brandon is an employee of Hypertech Computers. This is an attempt by Hypertech Computers to slander our company. Any service we provide and product we sell we fully support. Any customer just has to call and speak to our tech and we will help.
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Great experience with Global Trend Technology. With the wide variety of inventory it makes a one-stop-shop for any computer component you are looking for. The sales staff knows product thoroughly. Best of all, great prices! They have definitely won my business.

5
★★★★★

Great experience with Global Trend Technology. With the wide variety of inventory it makes a one-stop-shop for any computer component you are looking for. The sales staff knows product thoroughly. Best of all, great prices! They have definitely won my business.

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Business Response:

Thank you Jordan!
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What a fantastic company! Great prices and super fast service. They supply me with the means to worry about my company and not the things that waste my time. Their free laptop diagnostic is great for me as well.

4
★★★★☆

What a fantastic company! Great prices and super fast service. They supply me with the means to worry about my company and not the things that waste my time. Their free laptop diagnostic is great for me as well.

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Business Response:

Thank you Charlie!
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A wholesale company for computer parts and components with a fast and accurate sales staff. Service is spot on and the price is very aggressive. This company does not serve the public, only resellers.

5
★★★★★

A wholesale company for computer parts and components with a fast and accurate sales staff. Service is spot on and the price is very aggressive. This company does not serve the public, only resellers.

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Business Response:

Thank you Mickey!

Message from Global Trend Technology

We will match or beat any price if given the opportunity. We will do out best to give the best service possible.

More about Global Trend Technology

We offer FREE laptop diagnostics. We offer FREE LCD diagnostics. We custom build computers. All brand new computers get a FREE 3 year warranty! We offer on site tech support. We offer on site maintenance plans. We offer depot warranty service.

 

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