Select Import Auto

★★★★★
Charlotte Auto Repair - Work space with free Wi-Fi & kid's play zone! Call for details - We'll beat your dealers quote!
  • 4438 South Blvd B

    Charlotte, NC 28209

    Map & Directions
  • 704-554-1553

Automotive

Automotive
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Friendly, helpfully staff. GREAT service. \nI have taken our cars many places over the years, and Select Imports has been my favorite for over a year now. I even had a situation where a dealer's service shop quoted me $3000 for the work and SI was half that amount.\nAs a mom & housewife, I was always intimidated by dealing with mechanics- but Stephanie & John and the rest of the staff are very real and very down to earth. They have saved us so much money - even turning off a ""check engine"" light for free when my gas cap was not tight enough and the warning light came on. \nThe waiting area is clean, has wifi, and is comfortable. \nHighly recommend!!

2
★★★★★

Friendly, helpfully staff. GREAT service. \nI have taken our cars many places over the years, and Select Imports has been my favorite for over a year now. I even had a situation where a dealer's service shop quoted me $3000 for the work and SI was half that amount.\nAs a mom & housewife, I was always intimidated by dealing with mechanics- but Stephanie & John and the rest of the staff are very real and very down to earth. They have saved us so much money - even turning off a ""check engine"" light for free when my gas cap was not tight enough and the warning light came on. \nThe waiting area is clean, has wifi, and is comfortable. \nHighly recommend!!

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OK.. so I looked everywhere for a trustworthy mechanic. LOOK NO further than here. While I am used to being jerked around when I was in NYC and when I moved down here, I went to the HondaShop in 2002 and never looked back. They are the best. The waiting room is excellent. \r\nMy wife and I decided on what our new car purchase would be in large part based upon the fact they they also service Toyota.

2
★★★★★

OK.. so I looked everywhere for a trustworthy mechanic. LOOK NO further than here. While I am used to being jerked around when I was in NYC and when I moved down here, I went to the HondaShop in 2002 and never looked back. They are the best. The waiting room is excellent. \r\nMy wife and I decided on what our new car purchase would be in large part based upon the fact they they also service Toyota.

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One of the things I liked about Jon when I first met him at his former HondaShop was that he never treated me like a ""stupid woman,"" he always explained things to me before performing the work and NEVER has tried to take advantage of me as a female consumer. And since bringing Stephanie on board? Even better! She knows her stuff and yet never makes you feel stupid for asking a silly question. They've been taking care of my Hondas for nearly a decade and I would enthusiastically recommend them to anyone - female or male!

2
★★★★★

One of the things I liked about Jon when I first met him at his former HondaShop was that he never treated me like a ""stupid woman,"" he always explained things to me before performing the work and NEVER has tried to take advantage of me as a female consumer. And since bringing Stephanie on board? Even better! She knows her stuff and yet never makes you feel stupid for asking a silly question. They've been taking care of my Hondas for nearly a decade and I would enthusiastically recommend them to anyone - female or male!

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I was referred to Select Import by Just Inspections down the street when I failed my emissions inspection. Just Inspections first suggested I go to Toyota (the dealership, as my car as a Camry) because they thought my car's issues might be covered under the Toyota recall. Turns out my car was too old of a model, but I found it very impressive that Select suggested that instead of just doing the repair and taking the money.\nToyota could have repaired my car, but I called Select again and they quoted me several hundred dollars less than the Toyota dealership, so I went back to them. Car was taken care of quickly and efficiently. I had to drive the car another 30+ miles to be re-tested for emissions, but Select told me to come back and they'd check it out for me (free) before I had it reinspected. So I did, they checked it out quickly, and I passed my inspection.\nThis is a fabulous place with great customer service - especially Stephanie who I dealt with the whole time (and who also talked me through some stressful situations at the Toyota dealership). Id go there again in an instant and highly recommend it.

2
★★★★★

I was referred to Select Import by Just Inspections down the street when I failed my emissions inspection. Just Inspections first suggested I go to Toyota (the dealership, as my car as a Camry) because they thought my car's issues might be covered under the Toyota recall. Turns out my car was too old of a model, but I found it very impressive that Select suggested that instead of just doing the repair and taking the money.\nToyota could have repaired my car, but I called Select again and they quoted me several hundred dollars less than the Toyota dealership, so I went back to them. Car was taken care of quickly and efficiently. I had to drive the car another 30+ miles to be re-tested for emissions, but Select told me to come back and they'd check it out for me (free) before I had it reinspected. So I did, they checked it out quickly, and I passed my inspection.\nThis is a fabulous place with great customer service - especially Stephanie who I dealt with the whole time (and who also talked me through some stressful situations at the Toyota dealership). Id go there again in an instant and highly recommend it.

Pros: customer service, cost

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I was referred to this establishment by Honda Works on Scaleybark.\r\n\r\nHaving grown up in the automobile business as a technician and service writer, I was pleased with the quality of customer service and friendliness of the staff. However, this establishment has some major short comings: (1) Relatively high diagnostic and rack fees ($16.50 & $41.25, respectively). Simply put, my wife and & I were charged $57.75 to be told that I had a bad alternator on my 2001 Lexus ES 330. This is a service that is performed for free at Auto Zone, Pep Boys and the like. However, not being in a position to take the vehicle to a parts establishment, I was relegated to paying nearly $60 for a service I could get for free elsewhere. (2) Over-Priced Parts: I was advised in the emailed estimate that my car needed a battery and alternator and while the total labor charge was quite reasonable ($130.25), the parts prices were exhorbitant ($89.99 for a battery and (get this) $284.85 for the alternator). A superficial online search for the part revealed I could purchase a new Duralast top-of-the-line replacement for a net of $124.99 (net of $90.00 core). (3) Medicore Expertise: When I queried the staff regarding the $284.85 price for the alternator and whether or not this was net of core, the staff was unable to provide me with a direct answer. In an attempt to show patience, I suggested that the matter be investigated overnight with an answer the next day. When I arrived to pick up the vehicle the next day expecting a $16.50 diagnostic fee, I was also charged the $41.25 rack fee and no mention was made of whether or not the $284.85 alternator price was net of core.\r\n\r\nWhile the staff is extremely friendly, the parts' prices and rack fees are clearly out of line with what the market will bear. If you don't care how much you pay for these things, Select Import is the place for you. However, if you expect knowledgeable staff (core charges) and reasonable diagnostic and rack fees, I suggest you seek your repair service elsewhere.\r\n\r\nIn a nutshell, charging $575.50 to replace and alternator and battery is ridiculous.

0
★☆☆☆☆

I was referred to this establishment by Honda Works on Scaleybark.\r\n\r\nHaving grown up in the automobile business as a technician and service writer, I was pleased with the quality of customer service and friendliness of the staff. However, this establishment has some major short comings: (1) Relatively high diagnostic and rack fees ($16.50 & $41.25, respectively). Simply put, my wife and & I were charged $57.75 to be told that I had a bad alternator on my 2001 Lexus ES 330. This is a service that is performed for free at Auto Zone, Pep Boys and the like. However, not being in a position to take the vehicle to a parts establishment, I was relegated to paying nearly $60 for a service I could get for free elsewhere. (2) Over-Priced Parts: I was advised in the emailed estimate that my car needed a battery and alternator and while the total labor charge was quite reasonable ($130.25), the parts prices were exhorbitant ($89.99 for a battery and (get this) $284.85 for the alternator). A superficial online search for the part revealed I could purchase a new Duralast top-of-the-line replacement for a net of $124.99 (net of $90.00 core). (3) Medicore Expertise: When I queried the staff regarding the $284.85 price for the alternator and whether or not this was net of core, the staff was unable to provide me with a direct answer. In an attempt to show patience, I suggested that the matter be investigated overnight with an answer the next day. When I arrived to pick up the vehicle the next day expecting a $16.50 diagnostic fee, I was also charged the $41.25 rack fee and no mention was made of whether or not the $284.85 alternator price was net of core.\r\n\r\nWhile the staff is extremely friendly, the parts' prices and rack fees are clearly out of line with what the market will bear. If you don't care how much you pay for these things, Select Import is the place for you. However, if you expect knowledgeable staff (core charges) and reasonable diagnostic and rack fees, I suggest you seek your repair service elsewhere.\r\n\r\nIn a nutshell, charging $575.50 to replace and alternator and battery is ridiculous.

Pros: Friendly Staff

Cons: Rack Fee, Over-Priced Parts, Mediocre Expertise

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Can't remember how I found this place - - been several years now. We specifically buy Hondas now just because we have a dependable, honest shop we can take them to. These guys are great and true to their word. Definitely worth the drive from Waxhaw.

5
★★★★★

Can't remember how I found this place - - been several years now. We specifically buy Hondas now just because we have a dependable, honest shop we can take them to. These guys are great and true to their word. Definitely worth the drive from Waxhaw.

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Have a Toyota/Lexus or Honda/Acura? Why would you take this vehicle anywhere else? Select Import is the best in town. They are honest, friendly, courteous, and fast. The staff helped me to prioritize repairs that needed to be done. I can always count on them for incredible service. Trust is important when it comes to vehicle maintenance and repair and you can certainly find it here. \n\nThanks Select Import Auto Service! You are fantastic!

2
★★★★★

Have a Toyota/Lexus or Honda/Acura? Why would you take this vehicle anywhere else? Select Import is the best in town. They are honest, friendly, courteous, and fast. The staff helped me to prioritize repairs that needed to be done. I can always count on them for incredible service. Trust is important when it comes to vehicle maintenance and repair and you can certainly find it here. \n\nThanks Select Import Auto Service! You are fantastic!

Pros: honesty, integrity, friendly service

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Working with Jon and the team are easy, honest and predictable. Meaning - when issues arise, their assessment of the issue and cost are spot-on leaving no surprises. My wife and I have brought three vehicles in to the shop for over ten years. I recommend nor trust no other in town. Jon and the team are the best!

2
★★★★★

Working with Jon and the team are easy, honest and predictable. Meaning - when issues arise, their assessment of the issue and cost are spot-on leaving no surprises. My wife and I have brought three vehicles in to the shop for over ten years. I recommend nor trust no other in town. Jon and the team are the best!

Pros: I have trusted them for ovber ten years!

Cons: NA

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When we moved to Charlotte 6 years ago we were very lucky to find this gem of a business. We have had our 91 Accord serviced here 3 times. Even though we moved to Huntersville 3 years ago, we will always remain loyal to this business. They are consumate professionals and will continue to get our business even when our '91 eventually goes to pasture. We can't say enough about this business!

2
★★★★★

When we moved to Charlotte 6 years ago we were very lucky to find this gem of a business. We have had our 91 Accord serviced here 3 times. Even though we moved to Huntersville 3 years ago, we will always remain loyal to this business. They are consumate professionals and will continue to get our business even when our '91 eventually goes to pasture. We can't say enough about this business!

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top notch place!

2
★★★★★

top notch place!

Pros: nice place

Cons: good shop

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the most honest owner i have ever had the pleasure to meet. honest charges. no bill padding. stands behind all work

2
★★★★★

the most honest owner i have ever had the pleasure to meet. honest charges. no bill padding. stands behind all work

Pros: excellent mechanics, honest owner, excellent diagnosis

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I found this wonderful shop several years ago on the recommendation of a friend who also had a Honda. They are the nicest group of people and offer outstanding customer service. The lobby has free wifi, coffee and comfortable seating. They always address all my service concerns and never try and sell me on unnecessary services. It is so refreshing to find a business like this that you can depend on for all your auto needs.

2
★★★★★

I found this wonderful shop several years ago on the recommendation of a friend who also had a Honda. They are the nicest group of people and offer outstanding customer service. The lobby has free wifi, coffee and comfortable seating. They always address all my service concerns and never try and sell me on unnecessary services. It is so refreshing to find a business like this that you can depend on for all your auto needs.

Pros: Honest, service oriented, friendly place - and they take gre

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If you are looking for an honest shop that will take good care of your car, this is the place to go. They won't try to upsell you stuff you don't need, and they will show you why you need to do the things they suggest. They've serviced my Honda for 3+ years. I love that they started working on Lexus, because now my wife won't have to take ours to the dealer. To top it all off, they pass out lottery tickets on Thursdays and I won $75 the last time I got my oil changed.

2
★★★★★

If you are looking for an honest shop that will take good care of your car, this is the place to go. They won't try to upsell you stuff you don't need, and they will show you why you need to do the things they suggest. They've serviced my Honda for 3+ years. I love that they started working on Lexus, because now my wife won't have to take ours to the dealer. To top it all off, they pass out lottery tickets on Thursdays and I won $75 the last time I got my oil changed.

Pros: Superior service

Cons: N/A

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I found select imports on the web and tried them since I have a Honda and have been unhappy with my dealers service (and prices) as of late. Great move...after meeting Stephanie at the front desk it was like we've known each other for years, very friendly. I got some work done while I waited with the Free Wi-Fi which was really convenient. After the service was performed I found out that I get a Free Auto Bell Car Wash since it was on a Wednesday (BONUS!). \r\n\r\nThey recommended tires but didn't try to give me the hard sell. They simply stated that I needed them (which is an understatement) and what they recommended. She mentioned their prices might not be the best b/c there are so many tire stores out there, but would be happy to help me get a great price if wanted to go through them. \r\n\r\nIf you own a Lexus, Honda, Toyota, or Acura....try Select, you'll be impressed! (sounds like a new tagline, haha)

2
★★★★★

I found select imports on the web and tried them since I have a Honda and have been unhappy with my dealers service (and prices) as of late. Great move...after meeting Stephanie at the front desk it was like we've known each other for years, very friendly. I got some work done while I waited with the Free Wi-Fi which was really convenient. After the service was performed I found out that I get a Free Auto Bell Car Wash since it was on a Wednesday (BONUS!). \r\n\r\nThey recommended tires but didn't try to give me the hard sell. They simply stated that I needed them (which is an understatement) and what they recommended. She mentioned their prices might not be the best b/c there are so many tire stores out there, but would be happy to help me get a great price if wanted to go through them. \r\n\r\nIf you own a Lexus, Honda, Toyota, or Acura....try Select, you'll be impressed! (sounds like a new tagline, haha)

Pros: Free Wi-Fi, Free car wash Wednesday w/ oil change

 

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