Stephen Lum O.D. - Eyexam of California

★☆☆☆☆

About Stephen Lum O.D. - Eyexam of California

Categories
  • Osteopaths

Health & Medical

Health & Medical
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Dr Lum was very thorough during the examination but when it came time to wrote the prescription apparently he was a little distracted or something. The 1st name on it was correct but instead of our last name it was someone else's. When we called to get this corrected (well before the contact prescription was actually filled) we received no response. When we received the contact lenses it was obvious upon putting them in that they weren't the right prescription (compared to the trial pair we had used). Took them back and after being given the run around they refused to correct or even admit to the error. Will NEVER go here or to the Lenscrafters they are affiliated with again. Over $200 down the drain.

1
★☆☆☆☆

Dr Lum was very thorough during the examination but when it came time to wrote the prescription apparently he was a little distracted or something. The 1st name on it was correct but instead of our last name it was someone else's. When we called to get this corrected (well before the contact prescription was actually filled) we received no response. When we received the contact lenses it was obvious upon putting them in that they weren't the right prescription (compared to the trial pair we had used). Took them back and after being given the run around they refused to correct or even admit to the error. Will NEVER go here or to the Lenscrafters they are affiliated with again. Over $200 down the drain.

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