Dutton Terry - Alaska Oral Surgery Group

★☆☆☆☆
  • 10928 Eagle River Rd # 128

    Eagle River, AK 99577

    Map & Directions
  • 907-694-1248

About Dutton Terry - Alaska Oral Surgery Group

Categories
  • Dentists

Health & Medical

Health & Medical
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I had an extraction done last week and it seemed to go smoothly. They prescribed me 20 percocet instead of 20 hydrocodone at my request because the hydrocodone makes me extremely nauseous. Over the weekend I ran out of pain medication and continued to have moderate to severe pain. When I called them, they refused to refill the percocet and called me in the hydrocodone...which of course made me sick. Now, I'm at work, in pain, with a cheek that feels as though it might explode. When I called to explain this to them and offered to surrender my useless hydrocodone for the pecocet that helps so much, I was mocked, compared, and treated like a drugseeker and basically told to deal with it. I spoke to Carl, an intern, who at one point laughed at me and told me that they "can't just pass out percocet like candy". I'm not asking for candy. I'm asking for pain management. I just believe that everyone is different and handles pain differently. I was insulted and saddened by their callousness and indifference to my pain. I would never recommend that anyone go there for any work done. The front desk staff was lovely and the facilities were bright and clean. Other than that, steer clear. I won't be returning to them for the remainder of my dental extractions .

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★☆☆☆☆

I had an extraction done last week and it seemed to go smoothly. They prescribed me 20 percocet instead of 20 hydrocodone at my request because the hydrocodone makes me extremely nauseous. Over the weekend I ran out of pain medication and continued to have moderate to severe pain. When I called them, they refused to refill the percocet and called me in the hydrocodone...which of course made me sick. Now, I'm at work, in pain, with a cheek that feels as though it might explode. When I called to explain this to them and offered to surrender my useless hydrocodone for the pecocet that helps so much, I was mocked, compared, and treated like a drugseeker and basically told to deal with it. I spoke to Carl, an intern, who at one point laughed at me and told me that they "can't just pass out percocet like candy". I'm not asking for candy. I'm asking for pain management. I just believe that everyone is different and handles pain differently. I was insulted and saddened by their callousness and indifference to my pain. I would never recommend that anyone go there for any work done. The front desk staff was lovely and the facilities were bright and clean. Other than that, steer clear. I won't be returning to them for the remainder of my dental extractions .

Pros: Bright Office

Cons: I was mocked and laughed at when I asked for a refill

 

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