Los Feliz Small Animal Hospital

★★★☆☆
34.1237 -118.268
Map and Directions to Los Feliz Small Animal Hospital

323-664-3309

3166 Los Feliz Blvd

Los Angeles, CA

90039

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Professional Services

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5051 W Sunset Blvd Los Angeles, CA

3.2 35
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Reviews 1 - 35 of 35.
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Something that comes to mind when writing reviews is thinking about how we treat others in the world and in the case of this review how we treat our pets also. The Dr.s and the staff at the front desk plus the technicians at LFSAH have all been kind, caring , considerate and extremely skilled.
Mind you the Gals at the front desk are also professionals some with degrees in science, some parents etc...They have all been wonderful and helpful, put yourself in their place, some days are crazy some days were grouchy...try asking them how their day is going or what their pets names are , instead of the selfish entitled attitudes people carry now a days !!!
My cat is 24 years old and has been a patient there for 12 years. She is currently under the care of both the young Dr. C and Dr. H . Ive taken good care of my cat, they see this and without question have provided me with thee best service. Also how can we talk and complain about money when were dealing with another's quality of life ? This is not about bargain shopping. They have also given us excellent references for specialists. Once again everyone at LFSMH is amazing and if you have problems refer to the first sentence in my review again !!!

5
★★★★★

Something that comes to mind when writing reviews is thinking about how we treat others in the world and in the case of this review how we treat our pets also. The Dr.s and the staff at the front desk plus the technicians at LFSAH have all been kind, caring , considerate and extremely skilled.
Mind you the Gals at the front desk are also professionals some with degrees in science, some parents etc...They have all been wonderful and helpful, put yourself in their place, some days are crazy some days were grouchy...try asking them how their day is going or what their pets names are , instead of the selfish entitled attitudes people carry now a days !!!
My cat is 24 years old and has been a patient there for 12 years. She is currently under the care of both the young Dr. C and Dr. H . Ive taken good care of my cat, they see this and without question have provided me with thee best service. Also how can we talk and complain about money when were dealing with another's quality of life ? This is not about bargain shopping. They have also given us excellent references for specialists. Once again everyone at LFSMH is amazing and if you have problems refer to the first sentence in my review again !!!

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.

I like this hospital , it's been there for a very long time and i like the father, son practice. I like the variety of choices in doctors. They all would get each others opinion for the best out come. However , the front desk, actually one person in particular , is rude and seems very angry at everything and or anything. I don't really give a %#&* if it's a bad day, I expect professional service for the money i spend there, and i have witnessed how she treats her co-workers which, by the way are extremely professional and so very caring. On several different visits I have witnessed them having to apologize for her attitude . it's got to be very embarrassing. I love this place but I dread having to deal with her. I was shocked to hear how long she has been employed there , wow !! I do recommend taking your pet there, but , I would schedule my appointment on her day off.

3
★★★☆☆

I like this hospital , it's been there for a very long time and i like the father, son practice. I like the variety of choices in doctors. They all would get each others opinion for the best out come. However , the front desk, actually one person in particular , is rude and seems very angry at everything and or anything. I don't really give a %#&* if it's a bad day, I expect professional service for the money i spend there, and i have witnessed how she treats her co-workers which, by the way are extremely professional and so very caring. On several different visits I have witnessed them having to apologize for her attitude . it's got to be very embarrassing. I love this place but I dread having to deal with her. I was shocked to hear how long she has been employed there , wow !! I do recommend taking your pet there, but , I would schedule my appointment on her day off.

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.

I have been going to the Los Feliz Small Animal Hospital for 17 years first with my cat and now with my new puppy. I have always found the front desk staff to be very helpful and professional. I have seen several different vets there over the years and have always been happy with the care with which they have treated my pets. I would highly recommend them to every pet owner.

5
★★★★★

I have been going to the Los Feliz Small Animal Hospital for 17 years first with my cat and now with my new puppy. I have always found the front desk staff to be very helpful and professional. I have seen several different vets there over the years and have always been happy with the care with which they have treated my pets. I would highly recommend them to every pet owner.

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.

We have old cats (14+ years old), and have been taking them to the LFSMH for a total of 10 years (other 4 yrs were when we lived in the SF Bay Area and there was an animal hospital literally across the street). The vets and the staff are ALWAYS professional and courteous, and our cats are in exemplary shape for the "little old men" that they are. They are starting to show signs of old age, but at 14+, that's to be expected. The hospital isn't cheap, but they know us and our cats, and there has never been a complication of any sort, even when we had to pay over $800, or $600, etc. for tests/operations, etc. They also provided a reference for a cat sitter for when we had to go out of town for an extended period of time; the cat sitters are EXCELLENT, too, and we use them whenever we need them.

We rate Los Feliz Animal Hospital VERY HIGHLY and we would recommend them to anyone. We feel very sorry for the others who have had bad experiences, and can understand their anger--their pets are loved ones, and they want the best for them. But we have never had a bad experience there.

5
★★★★★

We have old cats (14+ years old), and have been taking them to the LFSMH for a total of 10 years (other 4 yrs were when we lived in the SF Bay Area and there was an animal hospital literally across the street). The vets and the staff are ALWAYS professional and courteous, and our cats are in exemplary shape for the "little old men" that they are. They are starting to show signs of old age, but at 14+, that's to be expected. The hospital isn't cheap, but they know us and our cats, and there has never been a complication of any sort, even when we had to pay over $800, or $600, etc. for tests/operations, etc. They also provided a reference for a cat sitter for when we had to go out of town for an extended period of time; the cat sitters are EXCELLENT, too, and we use them whenever we need them.

We rate Los Feliz Animal Hospital VERY HIGHLY and we would recommend them to anyone. We feel very sorry for the others who have had bad experiences, and can understand their anger--their pets are loved ones, and they want the best for them. But we have never had a bad experience there.

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We are VERY fussy about our Cat and we have found that LFSMH is GREAT - they tell us what we needed to do for our cat's thyroid problem - they write us prescriptions when we need them and allow us to get his medications less expensively through 1-800-PetMeds. They've never told us that we need any certain tests except bloodwork on his every 6 months to monitor his thyroid which I appreciate! The wait times are short, and the staff friendly. We LOVE them and will definitely continue to use them!

5
★★★★★

We are VERY fussy about our Cat and we have found that LFSMH is GREAT - they tell us what we needed to do for our cat's thyroid problem - they write us prescriptions when we need them and allow us to get his medications less expensively through 1-800-PetMeds. They've never told us that we need any certain tests except bloodwork on his every 6 months to monitor his thyroid which I appreciate! The wait times are short, and the staff friendly. We LOVE them and will definitely continue to use them!

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I totally agree with the bad reviews others have written and they are definitely not a smear campaign. I think the good reviews are probably written by the nurses there because I can't imagine anyone having a good experience at this place. Here are just 2 stories of many I've experienced - After spending $1500 on expensive and invasive diagnostic tests to find out the cause of pain in my dog's side, the Los Feliz vet said he couldn't help me and sent me to an internist. She diagnosed the problem as gas and also found worms. She put my dog on a high fiber food and treated the worms and he's fine! She also found a heart murmur never diagnosed because in the 5 years I've been going to the LFSAH they've never checked his heart! The Los Feliz vet also refused to write a diagnostic letter to my pet insurance company explaining the situation so I could get reimbursed for his needless tests. He almost had me convinced the dog needed an MRI! All he had to do was ask me what I was feeding him and have a look at his stools. I think the place has gone downhill in the last couple of years. And it's so expensive! I never come out of there without spending at least $300. It's test this and that and everything is $100-$150 and it adds up. My cat was very sick a couple of months ago and she was admitted in the evening and died in the morning. They charged us $800 for a few tests and the overnight stay! I've found a new vet that is absolutely fantastic and we're never going back to the Los Feliz Small Animal Hospital again. Thank God!!!!!!!!!!!!!!!

2
★★☆☆☆

I totally agree with the bad reviews others have written and they are definitely not a smear campaign. I think the good reviews are probably written by the nurses there because I can't imagine anyone having a good experience at this place. Here are just 2 stories of many I've experienced - After spending $1500 on expensive and invasive diagnostic tests to find out the cause of pain in my dog's side, the Los Feliz vet said he couldn't help me and sent me to an internist. She diagnosed the problem as gas and also found worms. She put my dog on a high fiber food and treated the worms and he's fine! She also found a heart murmur never diagnosed because in the 5 years I've been going to the LFSAH they've never checked his heart! The Los Feliz vet also refused to write a diagnostic letter to my pet insurance company explaining the situation so I could get reimbursed for his needless tests. He almost had me convinced the dog needed an MRI! All he had to do was ask me what I was feeding him and have a look at his stools. I think the place has gone downhill in the last couple of years. And it's so expensive! I never come out of there without spending at least $300. It's test this and that and everything is $100-$150 and it adds up. My cat was very sick a couple of months ago and she was admitted in the evening and died in the morning. They charged us $800 for a few tests and the overnight stay! I've found a new vet that is absolutely fantastic and we're never going back to the Los Feliz Small Animal Hospital again. Thank God!!!!!!!!!!!!!!!

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1 out of 1 people found this review helpful.

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Just had my pup neutered at Los Feliz small animal hospital. I'm a first-time pet owner and they are understanding of my anxiety about the whole process. They didn't try to sell me any unnecessary bloodwork. They were clear about what they would be doing to my pet. Overnight observation was included in the price. I also had them microchip my dog and the total cost for the neuter + microchip was $350. That's pretty standard for vets from what i've researched.
As per the negative reviews below, my guess is that sometimes people are really defensive about their pets, and can sometimes shoot the messenger if the diagnosis is bad, or expensive.
Los Feliz Small Animal Hosipital is my vet, and i'm happy with them and they have my trust.

5
★★★★★

Just had my pup neutered at Los Feliz small animal hospital. I'm a first-time pet owner and they are understanding of my anxiety about the whole process. They didn't try to sell me any unnecessary bloodwork. They were clear about what they would be doing to my pet. Overnight observation was included in the price. I also had them microchip my dog and the total cost for the neuter + microchip was $350. That's pretty standard for vets from what i've researched.
As per the negative reviews below, my guess is that sometimes people are really defensive about their pets, and can sometimes shoot the messenger if the diagnosis is bad, or expensive.
Los Feliz Small Animal Hosipital is my vet, and i'm happy with them and they have my trust.

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.

I too think the previous reviews are a smear campaign. Mostly because the exact same reviews are cut and pasted into judysbook.com and cityguide.com. Anyway, I think they're great. I took my dog in when I found some lumps on his underside. When I went to Los Feliz Small Animal Hospital not only did they check the lumps, but they went above and beyond and asked me about any other problems he was having a gave great advice on how to care for my pup now that he's getting older. Everything from how to choose a good food to help him lose weight to the proper treatment for his arthritis. They were great, and the whole visit took less than a half hour and cost less than $50. I would definitely recommend them to anyone.

5
★★★★★

I too think the previous reviews are a smear campaign. Mostly because the exact same reviews are cut and pasted into judysbook.com and cityguide.com. Anyway, I think they're great. I took my dog in when I found some lumps on his underside. When I went to Los Feliz Small Animal Hospital not only did they check the lumps, but they went above and beyond and asked me about any other problems he was having a gave great advice on how to care for my pup now that he's getting older. Everything from how to choose a good food to help him lose weight to the proper treatment for his arthritis. They were great, and the whole visit took less than a half hour and cost less than $50. I would definitely recommend them to anyone.

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Latest reviews from Citysearch.

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Um, I just want to say that there are a bunch of crazy people writing on here. All the staff at LFSAH are very nice, and the vets are good.

6
★★★★★

Um, I just want to say that there are a bunch of crazy people writing on here. All the staff at LFSAH are very nice, and the vets are good.

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A tech named Gabriella just dragged my puppy across the floor right in front of me. I had to ask her to please stop and explained my pup was probably a little afraid because she shoved her fist in his face, made no attempt to connect with him and was totally cold. She still continued to drag him along the floor until I asked her to please pick him up.\nThis place has NO record of my husband or me bringing our puppy there. There are seven charges on our credit cards, yet the hospital has no record of any of those visits. Something strange is happening there.\nThey make you wait for 45 minutes to an hour inside a small, very hot room before you are seen. \nI have given them my signed insurance claim forms and they have lost them, twice. They have not filed any claims since December 2011. They say they have now changed their policy and will not submit claims any longer because people were complaining (I cannot imagine why).\nOne receptionist weighed our puppy FIVE times and came up with the wrong weight each time, insisting our dog lost four pounds in four days!!! She gave me attitude and told me she was deeply concerned until the vet weighed him and he actually GAINED half a pound. \nI tried to pay cash for our visit today and they didn't have change. I asked them to please download another claim form so I can sign it and they can submit it and their Internet was down. \nThe two doctors I saw were arrogant and nothing special anyway. There is certainly no love for animals at the Los Feliz Small Animal Hospital.

1
★☆☆☆☆

A tech named Gabriella just dragged my puppy across the floor right in front of me. I had to ask her to please stop and explained my pup was probably a little afraid because she shoved her fist in his face, made no attempt to connect with him and was totally cold. She still continued to drag him along the floor until I asked her to please pick him up.\nThis place has NO record of my husband or me bringing our puppy there. There are seven charges on our credit cards, yet the hospital has no record of any of those visits. Something strange is happening there.\nThey make you wait for 45 minutes to an hour inside a small, very hot room before you are seen. \nI have given them my signed insurance claim forms and they have lost them, twice. They have not filed any claims since December 2011. They say they have now changed their policy and will not submit claims any longer because people were complaining (I cannot imagine why).\nOne receptionist weighed our puppy FIVE times and came up with the wrong weight each time, insisting our dog lost four pounds in four days!!! She gave me attitude and told me she was deeply concerned until the vet weighed him and he actually GAINED half a pound. \nI tried to pay cash for our visit today and they didn't have change. I asked them to please download another claim form so I can sign it and they can submit it and their Internet was down. \nThe two doctors I saw were arrogant and nothing special anyway. There is certainly no love for animals at the Los Feliz Small Animal Hospital.

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Something that comes to mind when writing reviews is thinking about how we treat others in the world and in the case of this review how we treat our pets also. The Dr.s and the staff at the front desk plus the technicians at LFSAH have all been kind, caring , considerate and extremely skilled.\nMind you the Gals at the front desk are also professionals some with degrees in science, some parents etc...They have all been wonderful and helpful, put yourself in their place, some days are crazy some days were grouchy...try asking them how their day is going or what their pets names are , instead of the selfish entitled attitudes people carry now a days !!!\nMy cat is 24 years old and has been a patient there for 12 years. She is currently under the care of both the young Dr. C and Dr. H . Ive taken good care of my cat, they see this and without question have provided me with thee best service. Also how can we talk and complain about money when were dealing with another's quality of life ? This is not about bargain shopping. They have also given us excellent references for specialists. Once again everyone at LFSMH is amazing and if you have problems refer to the first sentence in my review again !!!

5
★★★★★

Something that comes to mind when writing reviews is thinking about how we treat others in the world and in the case of this review how we treat our pets also. The Dr.s and the staff at the front desk plus the technicians at LFSAH have all been kind, caring , considerate and extremely skilled.\nMind you the Gals at the front desk are also professionals some with degrees in science, some parents etc...They have all been wonderful and helpful, put yourself in their place, some days are crazy some days were grouchy...try asking them how their day is going or what their pets names are , instead of the selfish entitled attitudes people carry now a days !!!\nMy cat is 24 years old and has been a patient there for 12 years. She is currently under the care of both the young Dr. C and Dr. H . Ive taken good care of my cat, they see this and without question have provided me with thee best service. Also how can we talk and complain about money when were dealing with another's quality of life ? This is not about bargain shopping. They have also given us excellent references for specialists. Once again everyone at LFSMH is amazing and if you have problems refer to the first sentence in my review again !!!

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I'm really surprised by the low reviews. Last spring, my landlord's (who lives on the premises) older cat was attacked by 3 coyotes while she was out of town. We didn't find him until the sun came up, he had been under a car wounded for over an hour. After getting him out and wrapped up, I took him to LFSAH because it was the closest vet I could bring to mind since I was new to the area. I won't go into the gory details of how bad the cat's injuries looked, but I was heartbroken and convinced as we drove him to the vet that we were probably taking him to be euthanized, he looked so bad it really looked untreatable.\n\nThey began treating him immediately when we arrived. They gave the most informative diagnosis, were very thorough in explaining exactly what his injuries and prognosis were (several broken ribs, bruised lungs, throat, multiple bite wounds). The vet was the most knowledgeable I've ever seen and she and the staff were very compassionate and concerned. Everyone there was pulling for him and the vet was determined to save his life. The cat made an amazing recovery and was stable and recuperating after a couple days.\n\nAfter the cat was back to normal, my landlord joked about how I unwittingly took him to ""the most expensive place in the city."" The total bill for the cat was around $1600, but he was nearly dead when he came in so in the course of treatment had an MRI, surgery, oxygen treatment, and painkiller IVs. That's some serious care, if you had to pay for that kind of treatment for a human it would be a fortune. I'm not certain I would use them for vaccinations or spay/neutering, but if my dogs or cats were ever in a position where I knew I needed a vet to save their life, I wouldn't hesitate to bring them here.

5
★★★★★

I'm really surprised by the low reviews. Last spring, my landlord's (who lives on the premises) older cat was attacked by 3 coyotes while she was out of town. We didn't find him until the sun came up, he had been under a car wounded for over an hour. After getting him out and wrapped up, I took him to LFSAH because it was the closest vet I could bring to mind since I was new to the area. I won't go into the gory details of how bad the cat's injuries looked, but I was heartbroken and convinced as we drove him to the vet that we were probably taking him to be euthanized, he looked so bad it really looked untreatable.\n\nThey began treating him immediately when we arrived. They gave the most informative diagnosis, were very thorough in explaining exactly what his injuries and prognosis were (several broken ribs, bruised lungs, throat, multiple bite wounds). The vet was the most knowledgeable I've ever seen and she and the staff were very compassionate and concerned. Everyone there was pulling for him and the vet was determined to save his life. The cat made an amazing recovery and was stable and recuperating after a couple days.\n\nAfter the cat was back to normal, my landlord joked about how I unwittingly took him to ""the most expensive place in the city."" The total bill for the cat was around $1600, but he was nearly dead when he came in so in the course of treatment had an MRI, surgery, oxygen treatment, and painkiller IVs. That's some serious care, if you had to pay for that kind of treatment for a human it would be a fortune. I'm not certain I would use them for vaccinations or spay/neutering, but if my dogs or cats were ever in a position where I knew I needed a vet to save their life, I wouldn't hesitate to bring them here.

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Dr. Costin does rock! I've had appt.s with the other doctors there, but now I only see him because he is caring and very knowledgeable. In fact, last year my kitty was diaganosed with cancer when I brought him for a regular check-up. I was very upset, and Dr. C was extremely compassionate and made that process as good as it could be. \n\nAlso, the staff has always been nice to me....

5
★★★★★

Dr. Costin does rock! I've had appt.s with the other doctors there, but now I only see him because he is caring and very knowledgeable. In fact, last year my kitty was diaganosed with cancer when I brought him for a regular check-up. I was very upset, and Dr. C was extremely compassionate and made that process as good as it could be. \n\nAlso, the staff has always been nice to me....

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I have been going to the Los Feliz Small Animal Hospital for 17 years first with my cat and now with my new puppy. I have always found the front desk staff to be very helpful and professional. I have seen several different vets there over the years and have always been happy with the care with which they have treated my pets. I would highly recommend them to every pet owner.

5
★★★★★

I have been going to the Los Feliz Small Animal Hospital for 17 years first with my cat and now with my new puppy. I have always found the front desk staff to be very helpful and professional. I have seen several different vets there over the years and have always been happy with the care with which they have treated my pets. I would highly recommend them to every pet owner.

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We took our cat in due to swelling in the rear legs. Dr. Matt Costin of the Los Feliz Small Animal Hospital indicated that he was unable to find any reason for the swelling. He literally said he had `no idea what the problem could be.` He advised us to go home and see if the swelling would go down. It did not. After a month, and an increase in the swelling to include the other rear leg we returned to his office and saw another doctor who referred back to xrays which had been taken during the previous visit with Dr. Costin. The second Dr. pointed out a sub lumbar mass that was not only visibly clear but explicitly noted in Dr. Costin's notes from the previous appointment a month earlier. During the first appointment Dr. Costin made no mention of the mass though he clearly knew of it. In the file which we later obtained he specifically elaborated that there was a sub lumbar mass, though again; at the time he very specifically told us that he had no idea what the problem could be. As it turns out this mass was a fatal form of lymphatic cancer that if treated at the time of our original appointment with Dr. Costin might have been successfully eradicated. Being that it is an aggressive form of cancer, the month that we were misled into waiting was a death sentence to our cat. At the very least this is willful misrepresentation of a serious condition affecting a pet which we have had for 15 years and which we consider a member of our family. In consulting with other vets in an attempt to treat our pet they were shocked and disgusted that Dr. Costin did not alert us to the existence of the mass which has resulted in the untimely death of our cat.

1
★☆☆☆☆

We took our cat in due to swelling in the rear legs. Dr. Matt Costin of the Los Feliz Small Animal Hospital indicated that he was unable to find any reason for the swelling. He literally said he had `no idea what the problem could be.` He advised us to go home and see if the swelling would go down. It did not. After a month, and an increase in the swelling to include the other rear leg we returned to his office and saw another doctor who referred back to xrays which had been taken during the previous visit with Dr. Costin. The second Dr. pointed out a sub lumbar mass that was not only visibly clear but explicitly noted in Dr. Costin's notes from the previous appointment a month earlier. During the first appointment Dr. Costin made no mention of the mass though he clearly knew of it. In the file which we later obtained he specifically elaborated that there was a sub lumbar mass, though again; at the time he very specifically told us that he had no idea what the problem could be. As it turns out this mass was a fatal form of lymphatic cancer that if treated at the time of our original appointment with Dr. Costin might have been successfully eradicated. Being that it is an aggressive form of cancer, the month that we were misled into waiting was a death sentence to our cat. At the very least this is willful misrepresentation of a serious condition affecting a pet which we have had for 15 years and which we consider a member of our family. In consulting with other vets in an attempt to treat our pet they were shocked and disgusted that Dr. Costin did not alert us to the existence of the mass which has resulted in the untimely death of our cat.

Pros: Location

Cons: Rude, Unprofessional, Misleading

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In my experience in going to this facility at various times over the last 12 years, I have found reception and staff to be rude and uncaring and I have found at least one doctor, Dr. Costin (Jr.) to be inept if not incapable of performing his job. In my most recent vist, I took my cat in due to swelling in the rear legs. Dr. Costin (Jr.), indicated that he was unable to find any reason for the swelling and actually said he had no idea what the problem could be. He advised me to go home and see if the swelling went down. It did not. After a month I went back to his office and saw another doctor who brought out xrays from the previous visit with Dr. Costin (Jr.) and pointed out a sub lumbar mass that is not only visibly clear but even noted in Dr. Costin's notes. He actually noted that there was a sub lumbar mass, and then came in and told us that he had no idea what the problem could be. As it turns out it is a fatal form of lymphatic cancer that if treated at the time of our original appointment with Dr. Costin might have been successfully eradicated. Being that is an aggressive form of cancer the month that we were misled into waiting was a death sentence to our cat. I believe Dr. Costin did this in order to bilk us for more money. What other explanation could there be?

1
★☆☆☆☆

In my experience in going to this facility at various times over the last 12 years, I have found reception and staff to be rude and uncaring and I have found at least one doctor, Dr. Costin (Jr.) to be inept if not incapable of performing his job. In my most recent vist, I took my cat in due to swelling in the rear legs. Dr. Costin (Jr.), indicated that he was unable to find any reason for the swelling and actually said he had no idea what the problem could be. He advised me to go home and see if the swelling went down. It did not. After a month I went back to his office and saw another doctor who brought out xrays from the previous visit with Dr. Costin (Jr.) and pointed out a sub lumbar mass that is not only visibly clear but even noted in Dr. Costin's notes. He actually noted that there was a sub lumbar mass, and then came in and told us that he had no idea what the problem could be. As it turns out it is a fatal form of lymphatic cancer that if treated at the time of our original appointment with Dr. Costin might have been successfully eradicated. Being that is an aggressive form of cancer the month that we were misled into waiting was a death sentence to our cat. I believe Dr. Costin did this in order to bilk us for more money. What other explanation could there be?

Pros: Location

Cons: willful misdiagnosis

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Could someone please tell me where Liz Paulosky went? I know she does occasional days at Eagle Rock but I can't remember the other location. I am very sad LFSAM let her go. It's been rough getting the treatment I was used to since she has left.

2
★★☆☆☆

Could someone please tell me where Liz Paulosky went? I know she does occasional days at Eagle Rock but I can't remember the other location. I am very sad LFSAM let her go. It's been rough getting the treatment I was used to since she has left.

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This used to be such a good place. My pets (many) and I worshipped Dr. Liz Paulosky, who was over the last few months cut to two days a week, then one, then canned. Every day it's someone new -- doctors, receptionists, assistants. No one lasts very long, it seems -- and it sure would be fun to find out WHY. It's hard when several doctors try to interpret another's suggestions and treatments and aren't familiar with a pet's long history. As I said, it used to be great place. Now it's staffed by miserable people who, I have a FEELING, are pushed by the owners to pile up the largest bills possible for its clients to have to fork out. I, too, have been encouraged to transfer a pet to Eagle Rock Emergency for overnight care -- and guess who ALSO owns that place???

1
★☆☆☆☆

This used to be such a good place. My pets (many) and I worshipped Dr. Liz Paulosky, who was over the last few months cut to two days a week, then one, then canned. Every day it's someone new -- doctors, receptionists, assistants. No one lasts very long, it seems -- and it sure would be fun to find out WHY. It's hard when several doctors try to interpret another's suggestions and treatments and aren't familiar with a pet's long history. As I said, it used to be great place. Now it's staffed by miserable people who, I have a FEELING, are pushed by the owners to pile up the largest bills possible for its clients to have to fork out. I, too, have been encouraged to transfer a pet to Eagle Rock Emergency for overnight care -- and guess who ALSO owns that place???

Pros: Only memories of better days

Cons: Greedy owners, unhappy and confused staff, overblown prices

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Receptionist NI*** is the worst\r\n\r\nAs soon as you walk in its bad!!! You get the feeling that you are just morew $$$ walking customer service at all. This 1 receptionist name starting with an N should be more like B**** is very MEAN and disrespectful. I think she treats the staff REALLY BAD. OK DR JUST CAN""T GET PAST in the door no THE FRONT DESK . Go to Gateway at least there nice and friendly.

1
★☆☆☆☆

Receptionist NI*** is the worst\r\n\r\nAs soon as you walk in its bad!!! You get the feeling that you are just morew $$$ walking customer service at all. This 1 receptionist name starting with an N should be more like B**** is very MEAN and disrespectful. I think she treats the staff REALLY BAD. OK DR JUST CAN""T GET PAST in the door no THE FRONT DESK . Go to Gateway at least there nice and friendly.

Cons: RECEPTIONIST

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I wanted to write a review of Los Feliz Animal Hospital because I've had good experiences with them. I found them to be caring, knowledgeable, and very helpful. Their prices seem to be in line with other vets in the area, and they were very gentle with my cat. If you live in the area, I recommend them. After reading the negative comments, I feel that those were isolated incidents and a not a reflection of the over-all high level of care this vet provides.

5
★★★★★

I wanted to write a review of Los Feliz Animal Hospital because I've had good experiences with them. I found them to be caring, knowledgeable, and very helpful. Their prices seem to be in line with other vets in the area, and they were very gentle with my cat. If you live in the area, I recommend them. After reading the negative comments, I feel that those were isolated incidents and a not a reflection of the over-all high level of care this vet provides.

Pros: Caring, helpful

Cons: None that I have found

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I definetly do not recommend this place it is the worst hospital ever with the exception of Dr Cheng she is the only Vet that cares. As far as the pricing it is extremely overpriced the owner has no medical background and the receptionist is a total re****,she acts like she cares but if you look closely you can see otherwise also they are part owners of eagle rock emergency and will hold your pet for hours just to send you to EREH to gouge you more they even had me go to EREH for X_rays because thier machine was not working and i was still charged a visit for going to EREH (2 visits for 1 pet in the same day!!!!)

1
★☆☆☆☆

I definetly do not recommend this place it is the worst hospital ever with the exception of Dr Cheng she is the only Vet that cares. As far as the pricing it is extremely overpriced the owner has no medical background and the receptionist is a total re****,she acts like she cares but if you look closely you can see otherwise also they are part owners of eagle rock emergency and will hold your pet for hours just to send you to EREH to gouge you more they even had me go to EREH for X_rays because thier machine was not working and i was still charged a visit for going to EREH (2 visits for 1 pet in the same day!!!!)

Pros: 1 caring vet

Cons: Money maker

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I have been bringing my cat to LFSAH for years. I even stayed with them after I moved across town. My kitty is very special needs and they have gone to great lengths to keep him alive. Additionally, my vet often gives me suggestions to help lower costs.

5
★★★★★

I have been bringing my cat to LFSAH for years. I even stayed with them after I moved across town. My kitty is very special needs and they have gone to great lengths to keep him alive. Additionally, my vet often gives me suggestions to help lower costs.

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My only complaint is that a bunch of tests and xrays were recommended right away, when I thought a few more home remedies / changes in diet could have been tried first. All of the employees were extremely friendly and knowledgeable. And, all of the customers picking up their pets seemed happy and satisfied.

4
★★★★☆

My only complaint is that a bunch of tests and xrays were recommended right away, when I thought a few more home remedies / changes in diet could have been tried first. All of the employees were extremely friendly and knowledgeable. And, all of the customers picking up their pets seemed happy and satisfied.

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In March, our cat was run over. When I brought in Edward, in my arms, bleeding from the mouth and panting, the receptionist took her time in getting the attention of a vet and finally told me she would bring me updates from the back. I can't honestly tell whether she was uncaring or just incompetent, but a good 15 minutes passed where she sat at her desk, doing nothing important, wherein I repeatedly asked her to find out what was happenning. When she finally did, she came back, told me it didn't look good, and that our cat was on oxygen. Before finishing her sentence, the phone rang and she took the call. She chatted for a good minute or so while I was trying to get her attention. I finally went in back to find out what was going on. They told me his heart rate was virtually nonexistant and that we should put him down immediately. I convinced them to take another reading with a different machine, where his heart rate was fine. It came out that the first machine was broken. After a brief apology, he appeared to be getting better. He started going downhill later in the afternoon after they insisted that I go home and that he was fine. He wasn't. It was determined he had to go to the Animal Surgical and Emergerency Center all the way across town, and fast. It was 3p and just driving there was going to take some time due to afternoon traffic. In my haste to take Edward to get the care he needed that morning, I threw on a sweatshirt and Ugg Boots, but had forgotten my wallet. I live in the neigborhood. They were our Vet. They still would not let Edward out of their care until I paid right then and there. With the clock ticking, I called my brother and had him bring my wallet by (luckily in my haste to get our boy the care he needed, I didn't lock our front door). When my wallet finally arrived, the receptionist took her time ringing it up. Over $800, not that I care. Edward was euthanized at ASEC at 5p. I will never NEVER patronize LosFelizSmallAnimalHosp again.

1
★☆☆☆☆

In March, our cat was run over. When I brought in Edward, in my arms, bleeding from the mouth and panting, the receptionist took her time in getting the attention of a vet and finally told me she would bring me updates from the back. I can't honestly tell whether she was uncaring or just incompetent, but a good 15 minutes passed where she sat at her desk, doing nothing important, wherein I repeatedly asked her to find out what was happenning. When she finally did, she came back, told me it didn't look good, and that our cat was on oxygen. Before finishing her sentence, the phone rang and she took the call. She chatted for a good minute or so while I was trying to get her attention. I finally went in back to find out what was going on. They told me his heart rate was virtually nonexistant and that we should put him down immediately. I convinced them to take another reading with a different machine, where his heart rate was fine. It came out that the first machine was broken. After a brief apology, he appeared to be getting better. He started going downhill later in the afternoon after they insisted that I go home and that he was fine. He wasn't. It was determined he had to go to the Animal Surgical and Emergerency Center all the way across town, and fast. It was 3p and just driving there was going to take some time due to afternoon traffic. In my haste to take Edward to get the care he needed that morning, I threw on a sweatshirt and Ugg Boots, but had forgotten my wallet. I live in the neigborhood. They were our Vet. They still would not let Edward out of their care until I paid right then and there. With the clock ticking, I called my brother and had him bring my wallet by (luckily in my haste to get our boy the care he needed, I didn't lock our front door). When my wallet finally arrived, the receptionist took her time ringing it up. Over $800, not that I care. Edward was euthanized at ASEC at 5p. I will never NEVER patronize LosFelizSmallAnimalHosp again.

Pros: close

Cons: awful. expensive, uncaring, seemingly devious in their pricing

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I have a new kitten and, even though I'd just changed his food which, upon further research can cause stomach upset, they convinced me he needed xrays and the bill came to approximately $375. This has happened with a previous older cat as well. In addition, I just phoned them regarding a neuter and they quoted $350 - $500 for the procedure! How is that being an advocate for animals? (I've now made an appointment at another Animal Hospital which charges under $100). In addition, with the same feline, following a vaccine that seemed to make him ill, we took him after hours to Eagle Rock Emergency (which, according to a plaque in the waiting room of Los Feliz Animal Hospital, is partly owned by one of the vets at LFAH) and witnessed one of the vet technicians sling a cat crate (with the animal inside) across the floor to the owner after the owner accused the emergency facility of charging her too much for the emergency procedure. Repeat: The cat was inside the crate. While it's every person's responsibility to pay for their animal's medical expenses. this behavior is unacceptable. Time to move on.

1
★☆☆☆☆

I have a new kitten and, even though I'd just changed his food which, upon further research can cause stomach upset, they convinced me he needed xrays and the bill came to approximately $375. This has happened with a previous older cat as well. In addition, I just phoned them regarding a neuter and they quoted $350 - $500 for the procedure! How is that being an advocate for animals? (I've now made an appointment at another Animal Hospital which charges under $100). In addition, with the same feline, following a vaccine that seemed to make him ill, we took him after hours to Eagle Rock Emergency (which, according to a plaque in the waiting room of Los Feliz Animal Hospital, is partly owned by one of the vets at LFAH) and witnessed one of the vet technicians sling a cat crate (with the animal inside) across the floor to the owner after the owner accused the emergency facility of charging her too much for the emergency procedure. Repeat: The cat was inside the crate. While it's every person's responsibility to pay for their animal's medical expenses. this behavior is unacceptable. Time to move on.

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I just got back from an appointment with Dr. Cheng of the Los Feliz Small Animal Hospital. She and her staff, from the receptionists to her assistants and nurses, were professional and comforting. My French Bulldog, Mister Monty, has been suffering from a bad skin condition for several weeks now and finally, after a misdiagnosis three weeks ago by another Vet. (at another clinic) Dr. Chang has discovered the problem (or, as it turns out, the two sources of the problem). I gave my boy his first treatment as soon as I got home and I'm happy to say, he's far more comfortable than he's been in weeks. He even started playing, again for the first time in weeks, with his brother Jack Attack! \r\n\r\nEveryone at the hospital was kind to me .. and especially kind to a frightened Mister Monty. We can relax now knowing we're in good, caring, hands. Thank you Los Feliz Small Animal Hospital and THANK YOU DR. CHENG!

5
★★★★★

I just got back from an appointment with Dr. Cheng of the Los Feliz Small Animal Hospital. She and her staff, from the receptionists to her assistants and nurses, were professional and comforting. My French Bulldog, Mister Monty, has been suffering from a bad skin condition for several weeks now and finally, after a misdiagnosis three weeks ago by another Vet. (at another clinic) Dr. Chang has discovered the problem (or, as it turns out, the two sources of the problem). I gave my boy his first treatment as soon as I got home and I'm happy to say, he's far more comfortable than he's been in weeks. He even started playing, again for the first time in weeks, with his brother Jack Attack! \r\n\r\nEveryone at the hospital was kind to me .. and especially kind to a frightened Mister Monty. We can relax now knowing we're in good, caring, hands. Thank you Los Feliz Small Animal Hospital and THANK YOU DR. CHENG!

Pros: It's a great place and great staff

Cons: a Chiuhauha (sp?) near me pooped

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I have been consistently disappointed in Los Feliz Small Animal Hospital. I have tried them over and over and have given them every benefit of the doubt They overcharge for everything. and their service is way below average. It's a hard decision because it next to my house and so convenient but I have finally decided to never go there again.

2
★★☆☆☆

I have been consistently disappointed in Los Feliz Small Animal Hospital. I have tried them over and over and have given them every benefit of the doubt They overcharge for everything. and their service is way below average. It's a hard decision because it next to my house and so convenient but I have finally decided to never go there again.

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We've been taking our 9 year old dog to the Los Feliz Small Animal Hospital since our move from St. Louis, MO in 2003\r\n\r\nWe boarded our dog there for 10 days there during the 2006 Christmas Holiday season. During that time, we called several times to check on our pet and was told everything was fine. Well no, not really. When we picked our dog up, we noticed he was walking a little gingerly. When we get to the car, we get a good look at his paws, and see several open sores on his rear paws; two of which were the size of dimes.\r\n\r\nWe immediately take him back in to the vet to show the staff and we?re told by a member of the boarding staff, ?Oh these are like bed sores. It happens all the time and they?ll heal up on their own.? We thought this explanation was unacceptable and returned to the Los Feliz Small Animal hospital to see a vet. We believe some one should have seen these lacerations because the dog was bathed and groomed by their grooming department, the day before we picked him up.\r\n\r\nThe attending vet said that the sores were quite serious and could possibly require surgery. Our dog?s hind legs were bandaged. But here?s the kicker?while Los \r\nFeliz didn?t charge us for the initial consultation; they charged us a reduced rate for the subsequent appointments for bandage changes. So basically, we were paying for injures that were sustained in boarding departments care. We felt, but for their negligence; our dog would not have been injured. The office manager explained that they would ?only charge us 50%? for the bandage changes. \r\n\r\nSo while we really didn?t want to return to the Los Feliz because of the care of dog received, but we also felt the hospital should compensate us with the appropriate services to treat his injures their boarding service. So back and forth we went, twice a week for 3 weeks and all the while the hospital charged us.

2
★★☆☆☆

We've been taking our 9 year old dog to the Los Feliz Small Animal Hospital since our move from St. Louis, MO in 2003\r\n\r\nWe boarded our dog there for 10 days there during the 2006 Christmas Holiday season. During that time, we called several times to check on our pet and was told everything was fine. Well no, not really. When we picked our dog up, we noticed he was walking a little gingerly. When we get to the car, we get a good look at his paws, and see several open sores on his rear paws; two of which were the size of dimes.\r\n\r\nWe immediately take him back in to the vet to show the staff and we?re told by a member of the boarding staff, ?Oh these are like bed sores. It happens all the time and they?ll heal up on their own.? We thought this explanation was unacceptable and returned to the Los Feliz Small Animal hospital to see a vet. We believe some one should have seen these lacerations because the dog was bathed and groomed by their grooming department, the day before we picked him up.\r\n\r\nThe attending vet said that the sores were quite serious and could possibly require surgery. Our dog?s hind legs were bandaged. But here?s the kicker?while Los \r\nFeliz didn?t charge us for the initial consultation; they charged us a reduced rate for the subsequent appointments for bandage changes. So basically, we were paying for injures that were sustained in boarding departments care. We felt, but for their negligence; our dog would not have been injured. The office manager explained that they would ?only charge us 50%? for the bandage changes. \r\n\r\nSo while we really didn?t want to return to the Los Feliz because of the care of dog received, but we also felt the hospital should compensate us with the appropriate services to treat his injures their boarding service. So back and forth we went, twice a week for 3 weeks and all the while the hospital charged us.

Pros: Location,

Cons: Customer service policy

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I've been going to this vet for over a year and I'm honestly shocked by all the bad reviews I see here. We have two cats and two dogs, all of whom are seen at this vet regularly. One of the cats has a terminal disease, and two of the other pets have chronic conditions, so we're at the vet a lot. We've seen almost all of the vets and liked all of them. The techs are wonderful, too. We board our dogs there when we travel because the rates are reasonable and the care is good. I can honestly say I have no complaints about this vet and I would recommend them to anyone in the area looking for good care.\r\n\r\nAs to the client whose dog became incontinent after being spayed, that's not the doctor's fault. Female dogs sometimes become incontinent after spaying because of the hormonal changes in their body when their reproductive organs are removed. It has nothing to do with the surgery itself. I know, because my dog is incontinent for the same reason! (And no, she was not spayed at this vet!)

4
★★★★☆

I've been going to this vet for over a year and I'm honestly shocked by all the bad reviews I see here. We have two cats and two dogs, all of whom are seen at this vet regularly. One of the cats has a terminal disease, and two of the other pets have chronic conditions, so we're at the vet a lot. We've seen almost all of the vets and liked all of them. The techs are wonderful, too. We board our dogs there when we travel because the rates are reasonable and the care is good. I can honestly say I have no complaints about this vet and I would recommend them to anyone in the area looking for good care.\r\n\r\nAs to the client whose dog became incontinent after being spayed, that's not the doctor's fault. Female dogs sometimes become incontinent after spaying because of the hormonal changes in their body when their reproductive organs are removed. It has nothing to do with the surgery itself. I know, because my dog is incontinent for the same reason! (And no, she was not spayed at this vet!)

Pros: Lots of doctors, good boarding, great techs

Cons: Can be crowded, expensive

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I kept hearing how great this place was but have gotten treated poorly and now have an incontinent two year old dog. The female doctor was accusatory when I took my dog in for a suspected fox tail. My pet has better health insurance than I do! She eats the best dog food available and gets at least two walks a day and is hardly ever alone! To be accused of neglecting my dog is ridiculous. ALSO, this same vet screwed up my dog when she spayed her. NOW she is incontinent and has to take two pills a day to control it. WHICH costs a lot of money. No one ever apologized for this or even got me a discount on the medicine. The only good thing about this vet is the kind front desk staff.

1
★☆☆☆☆

I kept hearing how great this place was but have gotten treated poorly and now have an incontinent two year old dog. The female doctor was accusatory when I took my dog in for a suspected fox tail. My pet has better health insurance than I do! She eats the best dog food available and gets at least two walks a day and is hardly ever alone! To be accused of neglecting my dog is ridiculous. ALSO, this same vet screwed up my dog when she spayed her. NOW she is incontinent and has to take two pills a day to control it. WHICH costs a lot of money. No one ever apologized for this or even got me a discount on the medicine. The only good thing about this vet is the kind front desk staff.

Pros: Good front desk staff

Cons: terrible bedside manner and incompetent surgens

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My girlfriend took our cat here when we suspected a bladder infection (she is a Registered Nurse.) She said she was treated very badly from the beginning. She told me the doctor told her that she probably does not take care of the cat and was scolding her. I thought that perhaps she was exaggerating. We take VERY good care of our pet. 6 months later, I brought the cat back when I noticed some peculiar behavior and thought it best to be preventative. I went in and the doctor starts yelling at me. He was terribly accusatory. I just got there and he had nothing to base this on. I was on my way out of town in an hour, so I wanted to leave the cat for observation. He told me (in the first few minutes, after just feeling the cats bladder without doing any tests, and without noticing any irregularity with the bladder) that he might have to operate. I told him to do an observation and run any tests and that he could call and let me know. He started getting rude and that he would not stand by while I was out of town if he had to cut the cat open and have surgery and could not get a hold of me. I got stern and said, ""You can at least TRY calling my cell phone, first."" He kept talking about surgery and was not going to let the cat suffer because I was out of town. I would have walked out with my cat if I was not on the way to the airport. Anyway, in the end, there was absolutely NOTHING wrong after a two day observation. The bill was $350, that is after I complained about he $500 initial bill. I never ONCE had the impression that they even cared about the pet, or the outcome of the pet. The people I dealt with were rude and bitter and seem to not care about the welfare of the animals. Why suggest probably surgery without any information, testing or observation. Shame on Los Feliz Small Animal Hospital. Maybe people are pressured into subjecting their pets on to unnecessary procedures from scare tactics. Go somewhere else if you care 4 ur pet.

1
★☆☆☆☆

My girlfriend took our cat here when we suspected a bladder infection (she is a Registered Nurse.) She said she was treated very badly from the beginning. She told me the doctor told her that she probably does not take care of the cat and was scolding her. I thought that perhaps she was exaggerating. We take VERY good care of our pet. 6 months later, I brought the cat back when I noticed some peculiar behavior and thought it best to be preventative. I went in and the doctor starts yelling at me. He was terribly accusatory. I just got there and he had nothing to base this on. I was on my way out of town in an hour, so I wanted to leave the cat for observation. He told me (in the first few minutes, after just feeling the cats bladder without doing any tests, and without noticing any irregularity with the bladder) that he might have to operate. I told him to do an observation and run any tests and that he could call and let me know. He started getting rude and that he would not stand by while I was out of town if he had to cut the cat open and have surgery and could not get a hold of me. I got stern and said, ""You can at least TRY calling my cell phone, first."" He kept talking about surgery and was not going to let the cat suffer because I was out of town. I would have walked out with my cat if I was not on the way to the airport. Anyway, in the end, there was absolutely NOTHING wrong after a two day observation. The bill was $350, that is after I complained about he $500 initial bill. I never ONCE had the impression that they even cared about the pet, or the outcome of the pet. The people I dealt with were rude and bitter and seem to not care about the welfare of the animals. Why suggest probably surgery without any information, testing or observation. Shame on Los Feliz Small Animal Hospital. Maybe people are pressured into subjecting their pets on to unnecessary procedures from scare tactics. Go somewhere else if you care 4 ur pet.

Pros: none - STAY AWAY

Cons: rude, scare tactics, unethical

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I can certainly feel for those whose pets had problems there, but in the 11+ years we've taken our two cats there, we've never had a problem; the cats have never been sick or ill, never had anything knocked out or around, never been any moodier than they are anyway; the staff has always been polite, compassionate, and helpful. We even kenneled our cats there when we had to be out of town for two weeks, and when our building was fumigated (for four days), and never even the slightest problem. I know how much we love our cats, and my heart goes out to those who did encounter problems, but we can certainly enthusiastically recommend this vet.

5
★★★★★

I can certainly feel for those whose pets had problems there, but in the 11+ years we've taken our two cats there, we've never had a problem; the cats have never been sick or ill, never had anything knocked out or around, never been any moodier than they are anyway; the staff has always been polite, compassionate, and helpful. We even kenneled our cats there when we had to be out of town for two weeks, and when our building was fumigated (for four days), and never even the slightest problem. I know how much we love our cats, and my heart goes out to those who did encounter problems, but we can certainly enthusiastically recommend this vet.

Pros: GREAT staff

Cons: none worth mentioning

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Despite the busy but considerate front desk staff and a couple of good vets who practice out of there, I could not in good faith recommend this establishment to anyone who cares for their pets. During a routine grooming, at the facility where my vet was, my cat had 2 teeth knocked loose. No one noticed. No one took care of her. They sent her home. She had a smear of old blo od on her mouth when I took her home but besides seeming ""grumpy"" after being at the groomers, she seemed fine and I thought it best to leave her alone. She behaved very strangely over the next couple of hours, lying still and uninterested in any treats or food. Finally, when I picked her up to give her a daily pill, I was horrified to find one of her long canine teeth slanted across her mouth. After a few hours spent at the emergency pet hospital costing $300, my cat required 2 teeth extracted. When I finally spoke to the owner of the LF Small Animal Hospital, she was rude and accusatory insisting that my cat's injuries happened at home. Even though my cat had spent 6 hours there, out of my sight, and 2.5 hours at home sitting in the same spot under my supervision, somehow she was injured at home. Yeah right. I had been going there for years and had recommended the facility to friends but I will never spend another penny there. Older cats can lose their teeth but as the emergency doctor said some sort of trauma was involved. I never asked for money or anything like that; just wanted an explanation. The owner was unwilling to discuss what had happened and blamed me/the cat/the emergency doctor at varying times. Later, as I requested my cat's records, even the employees told me they ""weren't surprised"" and ""didn't blame me"" for my decision to never return to have my cat treated there.

1
★☆☆☆☆

Despite the busy but considerate front desk staff and a couple of good vets who practice out of there, I could not in good faith recommend this establishment to anyone who cares for their pets. During a routine grooming, at the facility where my vet was, my cat had 2 teeth knocked loose. No one noticed. No one took care of her. They sent her home. She had a smear of old blo od on her mouth when I took her home but besides seeming ""grumpy"" after being at the groomers, she seemed fine and I thought it best to leave her alone. She behaved very strangely over the next couple of hours, lying still and uninterested in any treats or food. Finally, when I picked her up to give her a daily pill, I was horrified to find one of her long canine teeth slanted across her mouth. After a few hours spent at the emergency pet hospital costing $300, my cat required 2 teeth extracted. When I finally spoke to the owner of the LF Small Animal Hospital, she was rude and accusatory insisting that my cat's injuries happened at home. Even though my cat had spent 6 hours there, out of my sight, and 2.5 hours at home sitting in the same spot under my supervision, somehow she was injured at home. Yeah right. I had been going there for years and had recommended the facility to friends but I will never spend another penny there. Older cats can lose their teeth but as the emergency doctor said some sort of trauma was involved. I never asked for money or anything like that; just wanted an explanation. The owner was unwilling to discuss what had happened and blamed me/the cat/the emergency doctor at varying times. Later, as I requested my cat's records, even the employees told me they ""weren't surprised"" and ""didn't blame me"" for my decision to never return to have my cat treated there.

Pros: not worth it

Cons: no parking, no consideration

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I never visited a clinic as bad as this one. Every single time I bring my cat in for grooming or flea treatment it comes back sick. One time my cat got so sick it couldn't move for three days. Yesterday I took my cat in for a flea bath and surprise surprise it's sick again. And because it's now an emergency they charge you a $60 walk-in fee.\r\nI will NEVER EVER use this clinic again.

1
★☆☆☆☆

I never visited a clinic as bad as this one. Every single time I bring my cat in for grooming or flea treatment it comes back sick. One time my cat got so sick it couldn't move for three days. Yesterday I took my cat in for a flea bath and surprise surprise it's sick again. And because it's now an emergency they charge you a $60 walk-in fee.\r\nI will NEVER EVER use this clinic again.

Cons: No parking, bad cleaning, amateurish

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Everyone there is outstanding... I brought my pets there the whole time I was in L.A... they always remembered them, made them feel comfortable, and got to the root of whatever the problems were with them...

5
★★★★★

Everyone there is outstanding... I brought my pets there the whole time I was in L.A... they always remembered them, made them feel comfortable, and got to the root of whatever the problems were with them...

Pros: Inexpensive, Reliable, Knowledgable

Cons: parking, small waiting room