Norm Reeves Honda Superstore Cerritos

★★★★★
#1 Honda Dealer in the Country
  • 18500 Studebaker Rd.

    Cerritos, CA 90703

    Map & Directions
  • 562-345-9100

About Norm Reeves Honda Superstore Cerritos

Hours
Sun 9am-9pm, Mon-Sat 8:30am-10pm

Automotive

Automotive
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I recently purchased a 2012 accord, and I must say this was the easiest vehicle purchase ever. The staff at norm reeves was the best. My sales person Linda Ly was wonderful! She made everything so easy. I will definitely send everyone her way. Thank you!

5
★★★★★

I recently purchased a 2012 accord, and I must say this was the easiest vehicle purchase ever. The staff at norm reeves was the best. My sales person Linda Ly was wonderful! She made everything so easy. I will definitely send everyone her way. Thank you!

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Business Response:

Congratulations on the purchase of your new Accord! We appreciate your kind words about our dealership and thank you for your recommendation. Linda is an excellent salesperson and a perfect example of the type of service we strive to achieve at Norm Reeves Honda. We hope to see you back in the future! Check us out on Facebook and Twitter for exclusive promotions. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com
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Robert Lavariere is THE best salesperson ever. He turned the most horrible experience at this dealership into the best car buying experience ever. When I first called and spoke with him earlier in the week, he was leaving for the day and connected us with Mark Nelson. Mark was unprofessional, wouldn't answer our questions, lost his cool and got very testy when we started talking about cost and negotiating, insulted me, my husband and my kids, and treated us like we were not even worthy of his time or effort. He wouldn't show us the Kelly Blue Book info, and didn't want to let us see any of the paperwork on the car. His picture should be in the dictionary next to the words typical used car salesman. If he told me one more time that they were not going to make any money on the deal I was going to puke. He took us for a test drive in a car that was defective, told us he would not even buy that car, then tried to sell us that very car when the price of others was too high. Really?? I called Robert the next morning to let him know how his referral worked out and he was more than ready to turn that experience around. After being thoroughly disgusted with Mark Nelson, we came back in the following day to meet with Robert and left with the car that we wanted. Great price, great add-ons, honest, great service, respectful, honest, kind, helpful, honest. He took out all the certified pre-owned paperwork and showed us exactly what conditioning work had been done on the car, broke down the Kelly Blue Book comparison, and the value breakdown from when the car was turned in. We felt informed and respected, and had no doubt about what we were purchasing. Robert should be commended for his commitment to excellence and customer service. Our first car was from Norm Reeves Cerritos 15 years ago, and Robert made this experience even better. His superior service and attention to our concerns proved to be even more than we had expected. I do hope that you will recognize his quality of performance as he is truly an asset to your office and your organization. Thank you, Tonja E.

5
★★★★★

Robert Lavariere is THE best salesperson ever. He turned the most horrible experience at this dealership into the best car buying experience ever. When I first called and spoke with him earlier in the week, he was leaving for the day and connected us with Mark Nelson. Mark was unprofessional, wouldn't answer our questions, lost his cool and got very testy when we started talking about cost and negotiating, insulted me, my husband and my kids, and treated us like we were not even worthy of his time or effort. He wouldn't show us the Kelly Blue Book info, and didn't want to let us see any of the paperwork on the car. His picture should be in the dictionary next to the words typical used car salesman. If he told me one more time that they were not going to make any money on the deal I was going to puke. He took us for a test drive in a car that was defective, told us he would not even buy that car, then tried to sell us that very car when the price of others was too high. Really?? I called Robert the next morning to let him know how his referral worked out and he was more than ready to turn that experience around. After being thoroughly disgusted with Mark Nelson, we came back in the following day to meet with Robert and left with the car that we wanted. Great price, great add-ons, honest, great service, respectful, honest, kind, helpful, honest. He took out all the certified pre-owned paperwork and showed us exactly what conditioning work had been done on the car, broke down the Kelly Blue Book comparison, and the value breakdown from when the car was turned in. We felt informed and respected, and had no doubt about what we were purchasing. Robert should be commended for his commitment to excellence and customer service. Our first car was from Norm Reeves Cerritos 15 years ago, and Robert made this experience even better. His superior service and attention to our concerns proved to be even more than we had expected. I do hope that you will recognize his quality of performance as he is truly an asset to your office and your organization. Thank you, Tonja E.

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1 out of 2 people found this review helpful.

Business Response:

Tonja, thank you for taking the time to write a review for us. We are pleased to hear that Robert improved your opinion of our dealership, and was able to get you and your family into the vehicle that was right for you. Do not hesitate to contact us in the future for any of your auto needs, and we look forward to doing business with you again. Check us out on Facebook and Twitter for exclusive specials going on at the dealership. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com
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Our sales representative Mazen Abdeh was such a phenomenal person. He helped us out at every turn. As a new buyer, I didn't have much hope to get a good car or a reasonable car payment. But he stuck with me every step of the way and even helped us after the car was bought with our car insurance. I trusted him completely and will definitely recommend Norm Reeves Honda to anyone looking for a car. I also want to thank the financial services representative who helped us out. He was great and I appreciate his help.

Overall, I felt safe and secure at Norm Reeves and I don't think anyone could have given us a better deal. Thanks Mazen for working so hard.

Sincerely,
Adriana Alfaro and Kiel Reynolds

5
★★★★★

Our sales representative Mazen Abdeh was such a phenomenal person. He helped us out at every turn. As a new buyer, I didn't have much hope to get a good car or a reasonable car payment. But he stuck with me every step of the way and even helped us after the car was bought with our car insurance. I trusted him completely and will definitely recommend Norm Reeves Honda to anyone looking for a car. I also want to thank the financial services representative who helped us out. He was great and I appreciate his help.

Overall, I felt safe and secure at Norm Reeves and I don't think anyone could have given us a better deal. Thanks Mazen for working so hard.

Sincerely,
Adriana Alfaro and Kiel Reynolds

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1 out of 1 people found this review helpful.

Business Response:

Kiel and Adriana, thank you so much for this stellar review. We appreciate when customers take the time to recognize our staff and are very thankful for any recommendations that you may give. We always strive to stress-free experiences, so it's great to know that we're on the mark with that!Visit us on Facebook and Twitter to become eligible for exclusive specials. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com
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Hello my name is Trinh Truong and my husband, we just bought a brand new Honda Accord EX-V6 with Mr Herb Ratcliff from Norm Reeves Honda Superstores. He was a wonderful and friendly man, with him we don't waste our time on a deal just in a short time we drove home a car we want. His service very details and easy to understand over all we are very happy with his service. Thank You

5
★★★★★

Hello my name is Trinh Truong and my husband, we just bought a brand new Honda Accord EX-V6 with Mr Herb Ratcliff from Norm Reeves Honda Superstores. He was a wonderful and friendly man, with him we don't waste our time on a deal just in a short time we drove home a car we want. His service very details and easy to understand over all we are very happy with his service. Thank You

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Business Response:

Congratulations on your new Honda Accord EX- V6. We are pleased to hear that Herb got you into the car that you wanted with a stress free buying process. It is our goal to stand out among other dealerships and we believe the key to success is exceptional customer service. Visit us on Facebook and Twitter to become eligible for exclusive specials. Sincerely, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com
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I would like to thank Linda Ly for the hard work and staff did to get me financed on the 2008 civic I bought. Linda was very helpful on the car I picked out. She also told me other options I had. When it is time for me to buy another car I will come back there to Linda

5
★★★★★

I would like to thank Linda Ly for the hard work and staff did to get me financed on the 2008 civic I bought. Linda was very helpful on the car I picked out. She also told me other options I had. When it is time for me to buy another car I will come back there to Linda

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Business Response:

Thanks Robert! Congratulations on your 2008 Honda Civic.We are glad to have helped you receive financing. Linda Ly will be thrilled to see this review shared, so everyone can see what kind of customer service we provide at Norm Reeves Honda Superstore Cerritos. If there is anything else you need, please contact us or stop in. Also, visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! https://www.facebook.com/normreeveshonda http://twitter.com/#!/NormReevesHonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com
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Norm Reeves in Cerritos was the best! Linda Ly was our sales rep. She was the best of the best. She made the entire deal so easy. We were in and out in a heart beat. Thank you again Linda Ly and Norm Reeves Cerritos.
Thanks again!

5
★★★★★

Norm Reeves in Cerritos was the best! Linda Ly was our sales rep. She was the best of the best. She made the entire deal so easy. We were in and out in a heart beat. Thank you again Linda Ly and Norm Reeves Cerritos.
Thanks again!

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Business Response:

Thanks Robert! Congratulations on your new Honda and we are glad to have helped. If there is anything else you need, just let us know how we can help. Also, visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com
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My family and I such a wonderful experiene in the purchase of our new CRV. Hammad Siddiqui was our salesperson and Murat was our Finance guy. They went over and above in making our purchase fun and enjoyable. We are so excited and have no doubt in returning to this dealership for another purchase in the future.
Thank you Hammad and Murrat!
Lisa C

5
★★★★★

My family and I such a wonderful experiene in the purchase of our new CRV. Hammad Siddiqui was our salesperson and Murat was our Finance guy. They went over and above in making our purchase fun and enjoyable. We are so excited and have no doubt in returning to this dealership for another purchase in the future.
Thank you Hammad and Murrat!
Lisa C

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Business Response:

Thank you Lisa C. and congratulations on your new car! We appreciate you working with our team during your search for a new car and we are glad to see Hammad and Murat were such a big help. We hope you enjoy your vehicle from Norm Reeves Honda Superstore Cerritos and if there is anything you need just contact us. Also, visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com
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I truly appreciate my sales person, Linda Ly, because she did more than what she have to. There was one time when it was only the second week, I was driving around my brand new car and I got locked out of the car accidentally. It was on a weekend so most of my friends was out and I realized that all of my keys are inside the car. Then I remembered that Linda (my car dealer) told me that if there is ever anything, again she emphasized on "anything", that I could call her up. So, I called her around 8 PM and she was still working at that time. I told her the situation and she immediately decided to come to where I was, which was probably around 20 minutes away, and called her road assistance membership to come. When she arrived to my location, the road assistant came in less than 10 minutes and opened my car in less than 3 minutes. Without her, I would panicked really bad and nothing will be resolved because I would not be able to think clearly.

Rewind a little bit before that event to when I was picking up my brand new car. I was buying a black car, and thought that I could pick it up in the morning but there were some things that came up and so Linda had to wait for me until the late afternoon. The car was all prepared nicely but since I came in late, there was a layer of dust covering it. I felt bad because it was my fault that I was late and didn't tell her earlier. However, there's this one dealer guy passing by and commented about my car. He said it was nice and noticed the layer of dust and unexpectedly, he offer my car to be car washed again! I was so excited about it and totally added the great overall experience.

Lastly and probably the most important is that the price that I got for my brand new car is unbeatable. I did my research and after what I have experienced, I really recommend all of you to go for this dealer since they have a big garage, which means they would have more selections available. I am very satisfied with this car dealer because of their service that they do more than required.

5
★★★★★

I truly appreciate my sales person, Linda Ly, because she did more than what she have to. There was one time when it was only the second week, I was driving around my brand new car and I got locked out of the car accidentally. It was on a weekend so most of my friends was out and I realized that all of my keys are inside the car. Then I remembered that Linda (my car dealer) told me that if there is ever anything, again she emphasized on "anything", that I could call her up. So, I called her around 8 PM and she was still working at that time. I told her the situation and she immediately decided to come to where I was, which was probably around 20 minutes away, and called her road assistance membership to come. When she arrived to my location, the road assistant came in less than 10 minutes and opened my car in less than 3 minutes. Without her, I would panicked really bad and nothing will be resolved because I would not be able to think clearly.

Rewind a little bit before that event to when I was picking up my brand new car. I was buying a black car, and thought that I could pick it up in the morning but there were some things that came up and so Linda had to wait for me until the late afternoon. The car was all prepared nicely but since I came in late, there was a layer of dust covering it. I felt bad because it was my fault that I was late and didn't tell her earlier. However, there's this one dealer guy passing by and commented about my car. He said it was nice and noticed the layer of dust and unexpectedly, he offer my car to be car washed again! I was so excited about it and totally added the great overall experience.

Lastly and probably the most important is that the price that I got for my brand new car is unbeatable. I did my research and after what I have experienced, I really recommend all of you to go for this dealer since they have a big garage, which means they would have more selections available. I am very satisfied with this car dealer because of their service that they do more than required.

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Business Response:

First, we would like to congratulate you on your new car! We also appreciate you sharing this amazing review. We are so glad to have brought you so many positive experiences while purchasing your car. Linda Ly will be thrilled to see this review shared, so everyone can see what kind of customer service we provide at Norm Reeves Honda Superstore Cerritos. If there is anything else you need, please contact us or stop in. Also, visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com
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I bought my 2008 crv from Norm Reeves Cerritos. It was indeed a great experience. Sales person Mazen Abdeh was very helpful thoughtout the sales proces and even thereafter when I had to go in to thier Serv department for an issue with TPMS light. He was patient in answering all my questions and helping me choose this car (without pushing).

The day I went there to buy car, there were good selection of cars (used) for reasonsable price. Overall - really nice and enthusiastic staff. I went there on new years eve to the Service department. Good service..:) I definitely recommend this place to my collegues and friends.

5
★★★★★

I bought my 2008 crv from Norm Reeves Cerritos. It was indeed a great experience. Sales person Mazen Abdeh was very helpful thoughtout the sales proces and even thereafter when I had to go in to thier Serv department for an issue with TPMS light. He was patient in answering all my questions and helping me choose this car (without pushing).

The day I went there to buy car, there were good selection of cars (used) for reasonsable price. Overall - really nice and enthusiastic staff. I went there on new years eve to the Service department. Good service..:) I definitely recommend this place to my collegues and friends.

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Business Response:

Congratulations on your new Honda CRV! We appreciate you doing business with Norm Reeves Honda Superstore Cerritos. We are glad to see that Mazen Abdeh could help you find the car that was right for you. Our service department will also be thrilled to see this review you posted. If there is anything we can do to help you in the future please contact us or stop in. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com
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Congratulations on your new Honda CRV!
We appreciate you doing business with Norm Reeves Honda Superstore Cerritos. We are glad to see that Mazen Abdeh could help you find the car that was right for you. Our service department will also be thrilled to see this review you posted. If there is anything we can do to help you in the future please contact us or stop in.

Regards,
Brad Mugg - General Manager
562-405-3755
bmugg@normreeves.com
www.normreevescerritos.com

5
★★★★★

Congratulations on your new Honda CRV!
We appreciate you doing business with Norm Reeves Honda Superstore Cerritos. We are glad to see that Mazen Abdeh could help you find the car that was right for you. Our service department will also be thrilled to see this review you posted. If there is anything we can do to help you in the future please contact us or stop in.

Regards,
Brad Mugg - General Manager
562-405-3755
bmugg@normreeves.com
www.normreevescerritos.com

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My sales experience was great. I am very happy with the price and the transaction of purchasing my Honda Accord.

Their service department leaves much to be desired. First time I went in for warranty service they tried to upsell me on new brakes, interior filters, etc. etc. HOW incredibly cheesy. Disappointed I went to Honda World Westminster and will from now on. Excellent and Honest service.

3
★★★☆☆

My sales experience was great. I am very happy with the price and the transaction of purchasing my Honda Accord.

Their service department leaves much to be desired. First time I went in for warranty service they tried to upsell me on new brakes, interior filters, etc. etc. HOW incredibly cheesy. Disappointed I went to Honda World Westminster and will from now on. Excellent and Honest service.

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very happy with my car 2008 honda civic. the best car sale men in 2008 is rich fisler.he make it easy to get a car. thanks rich!

5
★★★★★

very happy with my car 2008 honda civic. the best car sale men in 2008 is rich fisler.he make it easy to get a car. thanks rich!

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I had 2 wonderful experiences at Norm Reeves in Cerritos. I bought a new car there and interacted with a wonderful salesman named Kevin. He was so great. He was helpful and informative and he got me a really good price. He went out of his way to make me feel comfortable and was not pushy at all. Unfortunately I totaled my car. Luckily for me, that Honda saved my life and I walked away without a scratch. I looked into used cars but found that nothing could compare to the price I was able to get for the new car at Norm Reeves. I went back to Kevin and he gave me a spectacular price again. He was so patient with me and helped me compare the two cars I liked (for over an hour). He stayed after his shift was over just to make sure I was happy. He even pulled the two cars next to each other so that I could sit in each one and compare features. I was such a pain, but he was so great. I plan to come back every time I want to buy a Honda in the future.

5
★★★★★

I had 2 wonderful experiences at Norm Reeves in Cerritos. I bought a new car there and interacted with a wonderful salesman named Kevin. He was so great. He was helpful and informative and he got me a really good price. He went out of his way to make me feel comfortable and was not pushy at all. Unfortunately I totaled my car. Luckily for me, that Honda saved my life and I walked away without a scratch. I looked into used cars but found that nothing could compare to the price I was able to get for the new car at Norm Reeves. I went back to Kevin and he gave me a spectacular price again. He was so patient with me and helped me compare the two cars I liked (for over an hour). He stayed after his shift was over just to make sure I was happy. He even pulled the two cars next to each other so that I could sit in each one and compare features. I was such a pain, but he was so great. I plan to come back every time I want to buy a Honda in the future.

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The most wonderful experience. We felt like we were family. We knew what we wanted in price, options and deals and they moved with it. Met our requests and better. With all the added packages it was what converted my husband. He plans to get his next car through them. The staff was incredibly friendly, they all seemed to be there for each other to make it all possible. Even after a horrific car accident they were all ready to help me choose another car and get through the process with ease. my husband and I can't thank all the staff enough in making us feel so welcome. We will be back.

5
★★★★★

The most wonderful experience. We felt like we were family. We knew what we wanted in price, options and deals and they moved with it. Met our requests and better. With all the added packages it was what converted my husband. He plans to get his next car through them. The staff was incredibly friendly, they all seemed to be there for each other to make it all possible. Even after a horrific car accident they were all ready to help me choose another car and get through the process with ease. my husband and I can't thank all the staff enough in making us feel so welcome. We will be back.

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Excellent customer service. All staff members were very nice. I did not feel any sales pressure at all. Avery was very knowledgeable and helpful through the sales process. This is the first time I have purchasd a Honda and I am very happy with my decision. I have already recommended friends and family to visit Honda dealership.

I had a wonderful experience during the entire process at Norm Reeves. Avery was more than helpful. Even though I already had financing, he saw to it that I got an every BETTER finacing situation with Norm Reeves! Great Guy! Thanks Avery!

5
★★★★★

Excellent customer service. All staff members were very nice. I did not feel any sales pressure at all. Avery was very knowledgeable and helpful through the sales process. This is the first time I have purchasd a Honda and I am very happy with my decision. I have already recommended friends and family to visit Honda dealership.

I had a wonderful experience during the entire process at Norm Reeves. Avery was more than helpful. Even though I already had financing, he saw to it that I got an every BETTER finacing situation with Norm Reeves! Great Guy! Thanks Avery!

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Buying a car was so easy because of the great service I received...They have such a great selection I was able to find the exact car I wanted. It was an overall great experience :) I also called another Honda dealership and received such terrible service I almost considred buying a Toyota that is until Eduardo Mora showed me how easy it could be to drive off in my Accord Ex L...thanks for everything...

5
★★★★★

Buying a car was so easy because of the great service I received...They have such a great selection I was able to find the exact car I wanted. It was an overall great experience :) I also called another Honda dealership and received such terrible service I almost considred buying a Toyota that is until Eduardo Mora showed me how easy it could be to drive off in my Accord Ex L...thanks for everything...

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Just purchesed my first honda,love it.Great gas saver.Martin Trujillo i give you not only 5 but 10 stars..The best salesman ever!!

5
★★★★★

Just purchesed my first honda,love it.Great gas saver.Martin Trujillo i give you not only 5 but 10 stars..The best salesman ever!!

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I have a 2008 honda accord coupe. i have to say i love this car. I leased it and let me say they have the best lease deals ever. Jose Magana was my sales person and he is totally the best sales man ever. He understands you and he gives you the best service and price rates ever. That is why both me and my mother have purchased 2 cars from him and always send people to him because he has the greatest deals for you to come walking in and leave drving in your new honda vehicle (:

5
★★★★★

I have a 2008 honda accord coupe. i have to say i love this car. I leased it and let me say they have the best lease deals ever. Jose Magana was my sales person and he is totally the best sales man ever. He understands you and he gives you the best service and price rates ever. That is why both me and my mother have purchased 2 cars from him and always send people to him because he has the greatest deals for you to come walking in and leave drving in your new honda vehicle (:

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After not finding or getting the price for the Civic I wanted at another Honda dealer, I went to the Norm Reeves Honda superstore. Service was amazing from Kim Kelly. I knew which car I wanted and 2 new ones of the exact Civic I wanted came in that night. Needless to say, I went back the next day, asked for Kim and got a great deal. I've only owned Toyotas and this was my first Honda purchase and I am definitely refering people to Kim Kelly from now on.

Thank you Kim Kelly!
Goodbye Toyota and HELLO HONDA!

5
★★★★★

After not finding or getting the price for the Civic I wanted at another Honda dealer, I went to the Norm Reeves Honda superstore. Service was amazing from Kim Kelly. I knew which car I wanted and 2 new ones of the exact Civic I wanted came in that night. Needless to say, I went back the next day, asked for Kim and got a great deal. I've only owned Toyotas and this was my first Honda purchase and I am definitely refering people to Kim Kelly from now on.

Thank you Kim Kelly!
Goodbye Toyota and HELLO HONDA!

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I just can't say enough about #1 salesperson Martin Trujillo! I am a returning customer. He has sold me more than one Honda. No one more than he, deserves the title of salesperson of the year at Norm Reeves Honda of Cerritos! He gives 110% outstanding service, delivery, etc.,all in a timely
manner. He just sold me my very 1st brand new Honda and boy what a great feeling of joy it is! I will continue to be NRH of Cerritos #1 customer to Martin Trujillo! Kudos to Martin keep up your outstanding great work!
Sincerely-
Your #1 customer-
Cristina Garcia,

5
★★★★★

I just can't say enough about #1 salesperson Martin Trujillo! I am a returning customer. He has sold me more than one Honda. No one more than he, deserves the title of salesperson of the year at Norm Reeves Honda of Cerritos! He gives 110% outstanding service, delivery, etc.,all in a timely
manner. He just sold me my very 1st brand new Honda and boy what a great feeling of joy it is! I will continue to be NRH of Cerritos #1 customer to Martin Trujillo! Kudos to Martin keep up your outstanding great work!
Sincerely-
Your #1 customer-
Cristina Garcia,

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Funtastic experience Got my car quickly and at a very reasonable price. Mr. Danny Atienza is a good and great salesman; he knows how to deal with people with there needs. Lovin' my new ride!!! Not like when i got my first car from Alhambra VERY DISAPPOINTING..

5
★★★★★

Funtastic experience Got my car quickly and at a very reasonable price. Mr. Danny Atienza is a good and great salesman; he knows how to deal with people with there needs. Lovin' my new ride!!! Not like when i got my first car from Alhambra VERY DISAPPOINTING..

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Great experience. Got my car quickly, no haggling, at a very reasonable price. I have already referred two friends to visit with my salesman Ted for their new purchases. Lovin' my new ride!!

5
★★★★★

Great experience. Got my car quickly, no haggling, at a very reasonable price. I have already referred two friends to visit with my salesman Ted for their new purchases. Lovin' my new ride!!

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Kim Kelly was the most pleasant and helpful salesperson I have ever done business with. I thank my sister for recommending such a great dealership.

5
★★★★★

Kim Kelly was the most pleasant and helpful salesperson I have ever done business with. I thank my sister for recommending such a great dealership.

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This was one of the easiest and best experiences i've had buying a car yet. They made it painless and catered to my every need. I worked with Bill Lujan and will recommend him to any of friends looking to buy a new car. This was my 2nd Honda from Norm Reeves and my hats off to them for their excellent customer service. Thanks again...

5
★★★★★

This was one of the easiest and best experiences i've had buying a car yet. They made it painless and catered to my every need. I worked with Bill Lujan and will recommend him to any of friends looking to buy a new car. This was my 2nd Honda from Norm Reeves and my hats off to them for their excellent customer service. Thanks again...

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Very, very few car buyers know this, but Norm Reeves Honda has the world's best and most finest Internet sales department. I cannot find any dealer better. Most Internet sales vehicles are always at least $1,000 below invoice price (excluding newly-launched vehicles) and, often, priced less than a pre-owned certified used vehicle. Every time I do a "get me a quote price" for fun by going through their online stock inventory and find one car, my jaws always drop down to see the purchase price lower than you originally think. All the other dealers, including Power Toyota Cerritos next door and Goudy Honda, either don't show you their special, low Internet price at all, or the Internet price is just the MSRP, or the salesman will call you and bug you all day and night to start negotiating prices. Your next new Honda vehicle purchase at Norm Reeves is not to walk inside the dealer and work hard to negotiate price with pressure that you end up paying more, but use the "get me a quote price" from their website, and wait for one of the Internet Sales Manager e-mail you their special, low Internet price. It's not one at this price, but all the cars in their inventory at this price as long as the original MSRP of the same model is the same. You will be thankful that you did.

Thanks to Norm Reeves Honda low and aggressive Internet sales pricing, we avoided getting a boring, Toyota Camry.

5
★★★★★

Very, very few car buyers know this, but Norm Reeves Honda has the world's best and most finest Internet sales department. I cannot find any dealer better. Most Internet sales vehicles are always at least $1,000 below invoice price (excluding newly-launched vehicles) and, often, priced less than a pre-owned certified used vehicle. Every time I do a "get me a quote price" for fun by going through their online stock inventory and find one car, my jaws always drop down to see the purchase price lower than you originally think. All the other dealers, including Power Toyota Cerritos next door and Goudy Honda, either don't show you their special, low Internet price at all, or the Internet price is just the MSRP, or the salesman will call you and bug you all day and night to start negotiating prices. Your next new Honda vehicle purchase at Norm Reeves is not to walk inside the dealer and work hard to negotiate price with pressure that you end up paying more, but use the "get me a quote price" from their website, and wait for one of the Internet Sales Manager e-mail you their special, low Internet price. It's not one at this price, but all the cars in their inventory at this price as long as the original MSRP of the same model is the same. You will be thankful that you did.

Thanks to Norm Reeves Honda low and aggressive Internet sales pricing, we avoided getting a boring, Toyota Camry.

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i go to norms reeves honda dealers to buys cars allthe time they have great prices and good running cars

5
★★★★★

i go to norms reeves honda dealers to buys cars allthe time they have great prices and good running cars

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I went to Norm Reeves to look for a Civic 2D EX 5AT and in the time I was there I experienced the best quality service. Dan Sandu, my sales rep,was so amazing he found me a really great deal with payments that were affordable and interest to die for. I will be returning for further purchases.

5
★★★★★

I went to Norm Reeves to look for a Civic 2D EX 5AT and in the time I was there I experienced the best quality service. Dan Sandu, my sales rep,was so amazing he found me a really great deal with payments that were affordable and interest to die for. I will be returning for further purchases.

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I bought my certified 2005 Honda Odyssey from Norm Reeves Honda Superstore in Cerritos and had an awesome experience. They had a great selection, a friendly sales staff, and it was the fastest transaction I have ever made. What took me there was I went on line searching for a van and Norm Reeves Honda had the best price with the lowest miles I could find. It's no wonder they are #1. You should go there.

5
★★★★★

I bought my certified 2005 Honda Odyssey from Norm Reeves Honda Superstore in Cerritos and had an awesome experience. They had a great selection, a friendly sales staff, and it was the fastest transaction I have ever made. What took me there was I went on line searching for a van and Norm Reeves Honda had the best price with the lowest miles I could find. It's no wonder they are #1. You should go there.

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Excellent customer service, Antonio explain every component of the deal, I felt like I was buying a car from a friend. I will be back for any future cars.

5
★★★★★

Excellent customer service, Antonio explain every component of the deal, I felt like I was buying a car from a friend. I will be back for any future cars.

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They were ultimately fair and I got a decent deal, but do your homework. I had been in contact with several dealers, but went here in response to a holiday promotion. Read the fine print, and take notes if you talk to someone over the phone. They are all about their bottom line, and aren't giving it up easy.

3
★★★☆☆

They were ultimately fair and I got a decent deal, but do your homework. I had been in contact with several dealers, but went here in response to a holiday promotion. Read the fine print, and take notes if you talk to someone over the phone. They are all about their bottom line, and aren't giving it up easy.

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I went on a weekend to the biggest Honda dealership in Southern California. Norm Reeves Honda is centrally located and has the pros and cons of a big dealership.

If you want personalized attention and lots of time to sit around and make small talk, this may not be the dealer for you. They run huge volume and, especially on weekends, they don't want to waste a lot of time on you.

Come prepared with your bottomline number and after 15 minutes they'll tell you YES or NO. That's so much more refreshing than the other dealers who want to string you along for 2 hours.

PROS: Fast, Big, Huge Selection
CONS: Impersonal, Busy

4
★★★★☆

I went on a weekend to the biggest Honda dealership in Southern California. Norm Reeves Honda is centrally located and has the pros and cons of a big dealership.

If you want personalized attention and lots of time to sit around and make small talk, this may not be the dealer for you. They run huge volume and, especially on weekends, they don't want to waste a lot of time on you.

Come prepared with your bottomline number and after 15 minutes they'll tell you YES or NO. That's so much more refreshing than the other dealers who want to string you along for 2 hours.

PROS: Fast, Big, Huge Selection
CONS: Impersonal, Busy

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Many years ago I bought my 1992 Honda Prelude (used). The salesman said he would throw in a free cell phone at the time, but without us knowing it, he really charged us like $100 for it! He also said he would throw in a nail-polish bottle size of cover-up paint, which he ended up charging us for, unbeknownst to us. They are the largest dealership in S. CA but make sure you look at all the paperwork to make sure they are not charging you unnecessarily for items.

2
★★☆☆☆

Many years ago I bought my 1992 Honda Prelude (used). The salesman said he would throw in a free cell phone at the time, but without us knowing it, he really charged us like $100 for it! He also said he would throw in a nail-polish bottle size of cover-up paint, which he ended up charging us for, unbeknownst to us. They are the largest dealership in S. CA but make sure you look at all the paperwork to make sure they are not charging you unnecessarily for items.

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Although this place has a lot of cars, they lack in the customer service area. I had a problem with my brakes and they said take it over to Long Beach Honda and have them test is out because we don't have any hills in this area. They help out a lot before the purcahse of the car, but afterwards it's like you're on your own. They don't even send reminders for service check-ups and LB Honda does. Again, I purchased my car from Norm Reeves!!

3
★★★☆☆

Although this place has a lot of cars, they lack in the customer service area. I had a problem with my brakes and they said take it over to Long Beach Honda and have them test is out because we don't have any hills in this area. They help out a lot before the purcahse of the car, but afterwards it's like you're on your own. They don't even send reminders for service check-ups and LB Honda does. Again, I purchased my car from Norm Reeves!!

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