Mick's Macs

★★★☆☆
Monday-Friday: 8:00am - 8:00pm Saturday-Sunday: 9:00am- 6:00pm

About Mick's Macs

Categories
  • Computer Consultants
  • Computer Hardware
Details
  • Apple

Shopping

Shopping
More choices in Santa Barbara:
Resultset_next

Wilson Printing

5777 Hollister Ave Goleta, CA

Resultset_next

Staples

410 State Street Santa Barbara, CA

3.0 2
Hi! Sign in to let us know how Mick's Macs was?
Write a Review
.

CAVEAT EMPTOR

I have never written a review online but I thought it was important to warn anyone who was considering working with this company. I own a lot of Apple products and I wanted to try a new service provider; I met both the owner and his employee and I gave them several computers to fix.

I was let down by Mick's Macs on several fronts:

1. POOR VALUE
2. POOR CLIENT SERVICE
3. LACK OF PROFESSIONALISM

Read further for details:

1. POOR VALUE
I brought several high end computers for Mick's Mac to fix. They convinced me to upgrade a number of computers and I spent several hundreds of dollars on their recommendations. Later I checked on the upgrades and it turns out that they overcharged me.

2. POOR CLIENT SERVICE
I asked Mick's Macs to give me a deal on reviewing the other technologies I brought to them based on the fact that I brought them so much work already and they refused.

I then asked Mick's Macs to look up a large quantity of other parts for other products I had that needed repair and I was told that they would charge me 400% more than what I found online myself.

I purchased the parts myself and asked Mick's Macs to install them and they refused.

3. LACK OF PROFESSIONALISM
Mick's Macs work out of a room in the owner's home and schedule clients to come to them. The company scheduled a time for me arrive but no one was there. Later I got a call from them and they were not apologetic for their tardiness even though I moved my schedule to accommodate them.

This is not a company that I can recommend; you have been warned.

1
★☆☆☆☆

CAVEAT EMPTOR

I have never written a review online but I thought it was important to warn anyone who was considering working with this company. I own a lot of Apple products and I wanted to try a new service provider; I met both the owner and his employee and I gave them several computers to fix.

I was let down by Mick's Macs on several fronts:

1. POOR VALUE
2. POOR CLIENT SERVICE
3. LACK OF PROFESSIONALISM

Read further for details:

1. POOR VALUE
I brought several high end computers for Mick's Mac to fix. They convinced me to upgrade a number of computers and I spent several hundreds of dollars on their recommendations. Later I checked on the upgrades and it turns out that they overcharged me.

2. POOR CLIENT SERVICE
I asked Mick's Macs to give me a deal on reviewing the other technologies I brought to them based on the fact that I brought them so much work already and they refused.

I then asked Mick's Macs to look up a large quantity of other parts for other products I had that needed repair and I was told that they would charge me 400% more than what I found online myself.

I purchased the parts myself and asked Mick's Macs to install them and they refused.

3. LACK OF PROFESSIONALISM
Mick's Macs work out of a room in the owner's home and schedule clients to come to them. The company scheduled a time for me arrive but no one was there. Later I got a call from them and they were not apologetic for their tardiness even though I moved my schedule to accommodate them.

This is not a company that I can recommend; you have been warned.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

All the techs and the owner of Mick's Macs, Michael Guinn, really love Mac computers & Apple products and it shows in the way they do their work. They want you to love your Mac computer experiences, too. And, they'll tell you the truth about any repairs without charging you an arm and a leg. We've tried other Apple computer stores in Santa Barbara and after we called Mick's Macs, that's the only place we call. They have patience with questions and will get to the both of any problem - without overcharging. Call them and you'll see what we mean. They come to you - and that's a real advantage. Thank you, Michael!

5
★★★★★

All the techs and the owner of Mick's Macs, Michael Guinn, really love Mac computers & Apple products and it shows in the way they do their work. They want you to love your Mac computer experiences, too. And, they'll tell you the truth about any repairs without charging you an arm and a leg. We've tried other Apple computer stores in Santa Barbara and after we called Mick's Macs, that's the only place we call. They have patience with questions and will get to the both of any problem - without overcharging. Call them and you'll see what we mean. They come to you - and that's a real advantage. Thank you, Michael!

Was this review helpful to you?
Ratings_icons Ratings_icons

Message from Mick's Macs

We're Santa Barbara's top service for Apple computer House Calls and In-Shop Repairs. We're fast, competitively priced, and we will come to you!

More about Mick's Macs

House Calls Including New computer setup & Installation Wireless network setup Internet/email set-up & repair Automatic data back up systems In-Home personalized tutorials Software delivery & installation Surge protection & battery backup systems

 

Wait, you're the expert.

If you've been to or used Mick's Macs, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review