Comfort Inn & Suites

★☆☆☆☆
  • 181 Kern St.

    Salinas, CA 93905

    Map & Directions
  • 831-770-1400

About Comfort Inn & Suites

Categories
  • Hotels & Motels
Details
  • Online Reservations
Hours
M-Su 24hr
Emails
  • ihelp@choicehotels.com

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While we were there it was great to have an indoor pool and spa. I asked the night lobby person for a late checkout and he said fine. The woman manager who checked me out said that I had to check with her. I said why should I check in the morning if I got a confirm the night before she was very rude. On top of that when I got out of the shower on our 2nd to last night only to find the mirror started to split at the bottom. After I got my son and I dressed I reported it to the man in the lobby. The man at the desk came down to see it and it had gone half way up already. By morning it was all the way to the top. He said the next evening maintenance looked at it and everything was fine. I checked out nothing was mentioned. When looking over my charges from I vacation I saw an additional $105 from the hotel. I called and the lady who checked me out said that it was for the mirror. When I asked why she did not say anything when she checked me out she said they had to wait for pricing and she did not want a confrontation. Later she tried to say I did not report it right away and that she did not know when she checked me out that I was going to be charged. When I tried to talk to her on the phone all she did was interrupt me and tell me that the other 61 rooms mirrors are not broke. We did nothing to the mirror but take a hot shower from being in the ocean all day and they are trying to charge for it. I would watch out if you stay there. They are not worth the problems

0
★☆☆☆☆

While we were there it was great to have an indoor pool and spa. I asked the night lobby person for a late checkout and he said fine. The woman manager who checked me out said that I had to check with her. I said why should I check in the morning if I got a confirm the night before she was very rude. On top of that when I got out of the shower on our 2nd to last night only to find the mirror started to split at the bottom. After I got my son and I dressed I reported it to the man in the lobby. The man at the desk came down to see it and it had gone half way up already. By morning it was all the way to the top. He said the next evening maintenance looked at it and everything was fine. I checked out nothing was mentioned. When looking over my charges from I vacation I saw an additional $105 from the hotel. I called and the lady who checked me out said that it was for the mirror. When I asked why she did not say anything when she checked me out she said they had to wait for pricing and she did not want a confrontation. Later she tried to say I did not report it right away and that she did not know when she checked me out that I was going to be charged. When I tried to talk to her on the phone all she did was interrupt me and tell me that the other 61 rooms mirrors are not broke. We did nothing to the mirror but take a hot shower from being in the ocean all day and they are trying to charge for it. I would watch out if you stay there. They are not worth the problems

Pros: Indoor pool

Cons: Manager is rude

Message from Comfort Inn & Suites

The Salinas, CA Comfort Inn & Suites hotel is in Salinas Valley, the gateway to Monterey Bay, Santa Cruz and Gilroy. Nearby attractions include the Monterey Bay Aquarium, California Rodeo Salinas, California International Air Show Salinas, National Steinbeck Center, Mazda Raceway Laguna Seca, Salinas Municipal Airport, numerous annual events, recreational opportunities, wineries, shops and restaurants and a beautiful historic old town district filled with unique boutiques and antique shops. Free amenities include high-speed Internet access, local calls, newspaper, fitness center, indoor heated pool and hot tub. We offer free hot breakfast. Free copy and fax services available.Rooms have coffee makers, hairdryers, irons, ironing boards, microwaves and refrigerators. Non-smoking available. Laundry facilities onsite. Boat and RV parking available. Book your room today.

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