Thermal Roof Systems Inc

★★★★☆
  • 6750 Florin Perkins Rd # 400

    Sacramento, CA 95828

    Cross street: 6750 Florin Perkins Road #400, one half mile south of Elder Creek Road

    Map & Directions
  • 916-387-1300

Home Construction & Remodeling

Home Construction & Remodeling
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We asked two roofing companies for an estimate for a NEW roof. Each inspected the roof and gave an estimate. The TRS contract says "NEW roof coating system." We paid them for a NEW roof. Now that the roof is leaking they claim that they were only hired to do repairs.

The other roofer said the roof, which was 49 years old, was "severely deteriorated" and needed to be replaced. Their estimate for a new roof was only $400 more than TRS. We went with TRS.

1. They charged $250 to "transfer" the warranty to the buyers. All the roofers I spoke with since say the warranty goes with the roof, not the customer and that we should not have been charged to transfer the warranty.

2. When the leak developed less than a year later they refused to honor the warranty. They claimed they only did repairs to the roof. When I asked why their repairs did not hold, they claimed they did not repair the portion of the roof that was leaking.

3. They charged an ADDITIONAL $5830 to repair the area of the roof that leaked over and above the $8000 we paid a year earlier for a new roof!

4. I have spoken to three roofing companies since the leak developed and they all said the cost of a new roof for that house, which is less than 2000 square feet, would have cost approximately what we paid.

As the owner of a professional property management company with 672 properties, I oversee hundreds of repairs and replacements each month and have a lot of experience obtaining estimates and assigning work. This is not a case where we misunderstood what we were getting. It is a clear case of the roofing company doing shoddy work and not honoring their warranty.

1
★☆☆☆☆

We asked two roofing companies for an estimate for a NEW roof. Each inspected the roof and gave an estimate. The TRS contract says "NEW roof coating system." We paid them for a NEW roof. Now that the roof is leaking they claim that they were only hired to do repairs.

The other roofer said the roof, which was 49 years old, was "severely deteriorated" and needed to be replaced. Their estimate for a new roof was only $400 more than TRS. We went with TRS.

1. They charged $250 to "transfer" the warranty to the buyers. All the roofers I spoke with since say the warranty goes with the roof, not the customer and that we should not have been charged to transfer the warranty.

2. When the leak developed less than a year later they refused to honor the warranty. They claimed they only did repairs to the roof. When I asked why their repairs did not hold, they claimed they did not repair the portion of the roof that was leaking.

3. They charged an ADDITIONAL $5830 to repair the area of the roof that leaked over and above the $8000 we paid a year earlier for a new roof!

4. I have spoken to three roofing companies since the leak developed and they all said the cost of a new roof for that house, which is less than 2000 square feet, would have cost approximately what we paid.

As the owner of a professional property management company with 672 properties, I oversee hundreds of repairs and replacements each month and have a lot of experience obtaining estimates and assigning work. This is not a case where we misunderstood what we were getting. It is a clear case of the roofing company doing shoddy work and not honoring their warranty.

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BEWARE! We asked two roofing companies for an estimate for a NEW roof. Each inspected the roof and gave an estimate. The TRS contract says "NEW roof coating system." We paid them for a NEW roof. \r
\r
The other roofer said the roof,

3
★★★★★

BEWARE! We asked two roofing companies for an estimate for a NEW roof. Each inspected the roof and gave an estimate. The TRS contract says "NEW roof coating system." We paid them for a NEW roof. \r
\r
The other roofer said the roof,

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