At The Beach Tanning

★★★★☆
  • 10030 Grant St

    Denver, CO 80229

    Map & Directions
  • 303-450-5332

About At The Beach Tanning

Categories

Personal Services

Personal Services
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I was a customer with ATB for a few months and then had surgery. I needed to cancel my membership and when I contacted the store after huge reluctance they gave me a customer service number. Thru them I was instructed to get documentation from my doctor stating why I could no longer use their services. I did this and sent it certified mail per their instructions. I received a letter back from ATB stating that because they didn't feel my circumstances were "dire" (basically I had not yet been diagnosed with advanced skin cancer) they would not cancel my membership. They said I could use the versa spa but I explained to them that the versa gave me hives.
I contacted them again via they email they provided and they were unwilling to let me out of my contract.
Not only was I pressured into signing the contract, (and conveniently the electronic screen that you sign on was broken so the pushy woman behind the counter read part of it to me) but now even with a very serious medical condition they are unwilling to forgo their monthly charge.

1
★☆☆☆☆

I was a customer with ATB for a few months and then had surgery. I needed to cancel my membership and when I contacted the store after huge reluctance they gave me a customer service number. Thru them I was instructed to get documentation from my doctor stating why I could no longer use their services. I did this and sent it certified mail per their instructions. I received a letter back from ATB stating that because they didn't feel my circumstances were "dire" (basically I had not yet been diagnosed with advanced skin cancer) they would not cancel my membership. They said I could use the versa spa but I explained to them that the versa gave me hives.
I contacted them again via they email they provided and they were unwilling to let me out of my contract.
Not only was I pressured into signing the contract, (and conveniently the electronic screen that you sign on was broken so the pushy woman behind the counter read part of it to me) but now even with a very serious medical condition they are unwilling to forgo their monthly charge.

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STAY AWAY FROM THIS PLACE-
it looked like a great/ modern tanning spot, so i thought it would b the most professional. it was anything but professional. i got heckled each time i went in (after i bought my membership) to buy extra packages/ products. (one of the workers admitted she had a quota to sell things, or she would get fired).

then when my bank issued a new credit card, when i went to tan, i was told i had to give the new credit card because they could not let me tan. when i gave my new credit card to the clerk, they told me i had to leave the store, and call a customer service number to resolve the issue, plus pay a penalty fee. i called the customer service number and no one answered. it took a week, and when i gave all my new card information, when i went back to the store, they told me it wasn't done right (by their customer service) and i had to call the number again. again i was thrown out of the store.

i have also witnessed in the store dissatisfied customers, seems there's always a problem. i have gone to smaller tanning saloons for half the price and have none of these problems. At the Beach is not satisfied with u being a customer, they want to squeeze u for whatever they can, and could care less about your experience with them once they got you to sign a contract.

1
★☆☆☆☆

STAY AWAY FROM THIS PLACE-
it looked like a great/ modern tanning spot, so i thought it would b the most professional. it was anything but professional. i got heckled each time i went in (after i bought my membership) to buy extra packages/ products. (one of the workers admitted she had a quota to sell things, or she would get fired).

then when my bank issued a new credit card, when i went to tan, i was told i had to give the new credit card because they could not let me tan. when i gave my new credit card to the clerk, they told me i had to leave the store, and call a customer service number to resolve the issue, plus pay a penalty fee. i called the customer service number and no one answered. it took a week, and when i gave all my new card information, when i went back to the store, they told me it wasn't done right (by their customer service) and i had to call the number again. again i was thrown out of the store.

i have also witnessed in the store dissatisfied customers, seems there's always a problem. i have gone to smaller tanning saloons for half the price and have none of these problems. At the Beach is not satisfied with u being a customer, they want to squeeze u for whatever they can, and could care less about your experience with them once they got you to sign a contract.

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.

I was a customer with ATB for a few months and then had surgery. I needed to cancel my membership and when I contacted the store after huge reluctance they gave me a customer service number. Thru them I was instructed to get documentation from my doctor stating why I could no longer use their services. I did this and sent it certified mail per their instructions. I received a letter back from ATB stating that because they didn't feel my circumstances were "dire" (basically I had not yet been diagnosed with advanced skin cancer) they would not cancel my membership. They said I could use the versa spa but I explained to them that the versa gave me hives.
I contacted them again via they email they provided and they were unwilling to let me out of my contract.
Not only was I pressured into signing the contract, (and conveniently the electronic screen that you sign on was broken so the pushy woman behind the counter read part of it to me) but now even with a very serious medical condition they are unwilling to forgo their monthly charge. RUN RUN RUN from this organization.

1
★☆☆☆☆

I was a customer with ATB for a few months and then had surgery. I needed to cancel my membership and when I contacted the store after huge reluctance they gave me a customer service number. Thru them I was instructed to get documentation from my doctor stating why I could no longer use their services. I did this and sent it certified mail per their instructions. I received a letter back from ATB stating that because they didn't feel my circumstances were "dire" (basically I had not yet been diagnosed with advanced skin cancer) they would not cancel my membership. They said I could use the versa spa but I explained to them that the versa gave me hives.
I contacted them again via they email they provided and they were unwilling to let me out of my contract.
Not only was I pressured into signing the contract, (and conveniently the electronic screen that you sign on was broken so the pushy woman behind the counter read part of it to me) but now even with a very serious medical condition they are unwilling to forgo their monthly charge. RUN RUN RUN from this organization.

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Great tanning salon-always nice and friendly. This particular location is no longer the most convenient but I drive this way because of the staff. Only thing is sometimes the music won't turn on. Otherwise,
great tanning salon

5
★★★★★

Great tanning salon-always nice and friendly. This particular location is no longer the most convenient but I drive this way because of the staff. Only thing is sometimes the music won't turn on. Otherwise,
great tanning salon

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I love the staff and the beds are always hot and clean. Never any wait and the facility is near where I live

5
★★★★★

I love the staff and the beds are always hot and clean. Never any wait and the facility is near where I live

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Love how they have UV- free tanning. Its the Versa Spa. It takes less than a min and gets you 20% darker. The amp gel that I just got works great too! I have noticed a huge difference.

3
★★★★★

Love how they have UV- free tanning. Its the Versa Spa. It takes less than a min and gets you 20% darker. The amp gel that I just got works great too! I have noticed a huge difference.

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ATB has great hours, very friendly staff, and great lotions!! Best place in Denver to TAN!!!

2
★★★★★

ATB has great hours, very friendly staff, and great lotions!! Best place in Denver to TAN!!!

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Everybody that works here is so great and always so nice every time I come in.

2
★★★★★

Everybody that works here is so great and always so nice every time I come in.

Pros: Versa Spa!!!!!

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I have never had to wait for a tanning bed. It is crazy how many tanning beds At The Beach has in their stores.

2
★★★★★

I have never had to wait for a tanning bed. It is crazy how many tanning beds At The Beach has in their stores.

Pros: Great tanning beds, Several Levels to Tan

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I??ve been to many tanning salons; this is by far the best with everything. From a huge lotion selection, to the best beds available in the tanning industry.

2
★★★★★

I??ve been to many tanning salons; this is by far the best with everything. From a huge lotion selection, to the best beds available in the tanning industry.

Pros: Tanning Beds, Staff, Lotions

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The staff is always helpful and I enjoy coming here after a long day!!!!

2
★★★★★

The staff is always helpful and I enjoy coming here after a long day!!!!

Pros: Good Locations, Best Beds

.

Great beds Great Price, I really like coming here the staff is friendly and the salon is always clean and inviting . I came out looking like a star..

2
★★★★☆

Great beds Great Price, I really like coming here the staff is friendly and the salon is always clean and inviting . I came out looking like a star..

Pros: friendly staff, immedieate service

 

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