Academy Women's Healthcare Associates

★★★★☆
  • 6071 E Woodmen Rd Ste 405

    Colorado Springs, CO 80923

    Map & Directions
  • 719-442-0808

About Academy Women's Healthcare Associates

Hours
M-F 8am-5pm, Sa-Su Closed

Health & Medical

Health & Medical
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4.2 5
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I love this office!. The staff and doctors are great. My first experience with an OBGYN while pregnant did not go over well. I was told that having contractions at three months was no big deal and not to worry. Then when my child stopped moving they had no advice and not being a fan of memorial due to other experiences there I went to Penrose Community and met the greatest doctor I have ever had, Dr. O'Connell! He immediately took me as a patient and I was more than happy with him. I made it through my pregnancy on bedrest and under his care. He has been my doctor for my second pregnancy also. There is just a level of comfort I have with him and I know he will get me through it all. I now have two healthy girls thanks to him. I never had to fear the doctor's office and the nurses and staff are so friendly. They always seem to remember exactly who you are. Granted I'm there more for my doctor than the actual office I would not choose to go any where else unless Dr. O'connell left.

2
★★★★★

I love this office!. The staff and doctors are great. My first experience with an OBGYN while pregnant did not go over well. I was told that having contractions at three months was no big deal and not to worry. Then when my child stopped moving they had no advice and not being a fan of memorial due to other experiences there I went to Penrose Community and met the greatest doctor I have ever had, Dr. O'Connell! He immediately took me as a patient and I was more than happy with him. I made it through my pregnancy on bedrest and under his care. He has been my doctor for my second pregnancy also. There is just a level of comfort I have with him and I know he will get me through it all. I now have two healthy girls thanks to him. I never had to fear the doctor's office and the nurses and staff are so friendly. They always seem to remember exactly who you are. Granted I'm there more for my doctor than the actual office I would not choose to go any where else unless Dr. O'connell left.

Pros: love the staff and my doctor

Cons: waits can be a little lengthy in the afternoons, mornings are easy

.

Basically I find that this office so far is pretty well run, but the best part is our doctor. She is new there, Dr. Clauss. She has been great in answering all of my wife and I's questions, which we have had a lot. She also appears to be very into helping us achieve our birth plan, which is completely natural. We have not delivered yet (any day now) so I can't really talk to whether she actually will or not. Most of the nurses that we have come into contact with have been very nice or, at the least, courteous. No problems with billing yet, but again, the baby hasn't come and that is when we get our bill. There have been a couple times we have had to wait past our appointment time to get taken back to the exam room, but as many visits as we've made I have not been dissatisfied. Also, one of their RN's there, Stacey (sp?), was great for our first couple visits.

2
★★★★★

Basically I find that this office so far is pretty well run, but the best part is our doctor. She is new there, Dr. Clauss. She has been great in answering all of my wife and I's questions, which we have had a lot. She also appears to be very into helping us achieve our birth plan, which is completely natural. We have not delivered yet (any day now) so I can't really talk to whether she actually will or not. Most of the nurses that we have come into contact with have been very nice or, at the least, courteous. No problems with billing yet, but again, the baby hasn't come and that is when we get our bill. There have been a couple times we have had to wait past our appointment time to get taken back to the exam room, but as many visits as we've made I have not been dissatisfied. Also, one of their RN's there, Stacey (sp?), was great for our first couple visits.

Pros: Dr. Clauss has been great so far

Cons: A little far away from where we live, but worth the drive

.

I find it hard to believe that Dr. Baiza ment what he said in a rude manner. He is the funniest, coolest, and most comforting Dr. I have had. (and i have been through a lot of Docs!) He was the Doc for my second daughter and before i had Dr. Arnet, I told Dr. Baiza he had a lot to live up to because she was awsome. Well of course, he DID! I also have him as my reg and I was diagnosised with ovarian cysts. He explained everything to me untill i was understanding. He layed out my options, and he worked with me. Granted yes, i do have to wait a while when i go there but it is a very busy office and i have no problem waiting for a Dr. that is worth waiting for. The nurses there could be a little nicer, but when you work the job they do, you start to understand a little bit of their frustrations. The billing, they do alot there, peole dont seem to understand that. not only do the normal billing tha goes on in an offce, but they apply for medicaid for the patients right there in the office because they get a response much faster. THEY DO IT FOR US because if you have ever had toork with any government type health care you would know that its a B*TCH! Dont listen to the bad review! And if you do go to this office, try your hardest for Dr. Baiza!

2
★★★★★

I find it hard to believe that Dr. Baiza ment what he said in a rude manner. He is the funniest, coolest, and most comforting Dr. I have had. (and i have been through a lot of Docs!) He was the Doc for my second daughter and before i had Dr. Arnet, I told Dr. Baiza he had a lot to live up to because she was awsome. Well of course, he DID! I also have him as my reg and I was diagnosised with ovarian cysts. He explained everything to me untill i was understanding. He layed out my options, and he worked with me. Granted yes, i do have to wait a while when i go there but it is a very busy office and i have no problem waiting for a Dr. that is worth waiting for. The nurses there could be a little nicer, but when you work the job they do, you start to understand a little bit of their frustrations. The billing, they do alot there, peole dont seem to understand that. not only do the normal billing tha goes on in an offce, but they apply for medicaid for the patients right there in the office because they get a response much faster. THEY DO IT FOR US because if you have ever had toork with any government type health care you would know that its a B*TCH! Dont listen to the bad review! And if you do go to this office, try your hardest for Dr. Baiza!

Pros: Dr. Baiza!

Cons: He is only one man!

.

I have many friends and family that go to this office. We have always found them to be professional and compassionate. There is no overbooking. I know because I work here. One of the reasons there are so many payients is because patients want to be seen at our office. I know that this pt Jenshine had an awful experience but as usual only the unhappy patients take time to complain. I know that If Dr Baiza meant no harm or disrespect and you are only getting half the story. As far as the delivery I cant comment but its safe to say as the busiest office in town they will have days where several women are in labor bur always being managed safely ad to the highest level of care. I have founf all the doctors to be great and the popularity of the office speaks to this. Ask your friends and youll see. jenshine plaese call Dr. Baiza Im sure he would love to talk to you about this.

2
★★★★★

I have many friends and family that go to this office. We have always found them to be professional and compassionate. There is no overbooking. I know because I work here. One of the reasons there are so many payients is because patients want to be seen at our office. I know that this pt Jenshine had an awful experience but as usual only the unhappy patients take time to complain. I know that If Dr Baiza meant no harm or disrespect and you are only getting half the story. As far as the delivery I cant comment but its safe to say as the busiest office in town they will have days where several women are in labor bur always being managed safely ad to the highest level of care. I have founf all the doctors to be great and the popularity of the office speaks to this. Ask your friends and youll see. jenshine plaese call Dr. Baiza Im sure he would love to talk to you about this.

Pros: Great office and staff.

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OVER BOOKING APPOINTMENTS! Sometimes I would wait an hour or more past my scheduled appointment time to be seen. The staff wouldn't even apologize. HUMAN PIN CUSHION! The nurses poked me time and time again. Even the so called "best nurse" wasn't able to draw. She put me through pain by wiggling the needle around under my skin and also stretching it more then an inch above my arm. After asking if she had to do it that way she stormed out of the room upset. The doctor greeted me that day by saying, "I hear your picking on my nurse?" What a way to be greeted, especially since I was in a great deal of pain physically and emotionally already. (this was Dr. Biaza)
When I arrived at the hospital to deliver my first born the doctor was also trying to deliver 2 other babies. So he was rushing around in and out of rooms. The doctor broke my water without asking me first! I was told not to push when I really needed to. I was ready to have the nurse deliver. When the doctor finally came back into the room to deliver my baby he rushed me causing me to tear badly and also my baby to almost land on the floor. (This was Dr. Catron, whom I believe may not be there any longer).
Lets about the BILLING DEPARTMENT for a minute! DISORGANIZED, RUDE, AND DISHONEST! Whenever I came by their window to pay my bill or to discuss my account they had to dig through piles of paper to find my information, they were very disorganized, they weren't in to filing and being organized. They kept mixing up the insurance information, finally the billing manager (Brenda & Nancy) told me that I would have to bill the insurance companies on my own! So, if you go there you might be in for some work. Finally, after a zero balance we received a bill in the mail for an amount they were supposed to write off because of the contract they have with the insurance company. They tried tell me it was the law. My insurance. co. had to write them a letter stating that the doctors office had to write the amount off.

0
★☆☆☆☆

OVER BOOKING APPOINTMENTS! Sometimes I would wait an hour or more past my scheduled appointment time to be seen. The staff wouldn't even apologize. HUMAN PIN CUSHION! The nurses poked me time and time again. Even the so called "best nurse" wasn't able to draw. She put me through pain by wiggling the needle around under my skin and also stretching it more then an inch above my arm. After asking if she had to do it that way she stormed out of the room upset. The doctor greeted me that day by saying, "I hear your picking on my nurse?" What a way to be greeted, especially since I was in a great deal of pain physically and emotionally already. (this was Dr. Biaza)
When I arrived at the hospital to deliver my first born the doctor was also trying to deliver 2 other babies. So he was rushing around in and out of rooms. The doctor broke my water without asking me first! I was told not to push when I really needed to. I was ready to have the nurse deliver. When the doctor finally came back into the room to deliver my baby he rushed me causing me to tear badly and also my baby to almost land on the floor. (This was Dr. Catron, whom I believe may not be there any longer).
Lets about the BILLING DEPARTMENT for a minute! DISORGANIZED, RUDE, AND DISHONEST! Whenever I came by their window to pay my bill or to discuss my account they had to dig through piles of paper to find my information, they were very disorganized, they weren't in to filing and being organized. They kept mixing up the insurance information, finally the billing manager (Brenda & Nancy) told me that I would have to bill the insurance companies on my own! So, if you go there you might be in for some work. Finally, after a zero balance we received a bill in the mail for an amount they were supposed to write off because of the contract they have with the insurance company. They tried tell me it was the law. My insurance. co. had to write them a letter stating that the doctors office had to write the amount off.

Pros: Can't think of any!

Cons: bad parking, bad delivering hospital, bad staff and doctors, can't do things right or keep things straight.

 

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