Chapman's Expert Tree Services

★★★★☆
  • 14 Aaron Cir

    Ormond Beach, FL 32174

    Map & Directions
  • 386-672-0219

About Chapman's Expert Tree Services

Categories

Home & Garden

Home & Garden
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I have been using them for 2o years. Mr. Chapman really knows his trees. He knows how and when to save a sick tree and when to just take it down. He knows how to keep them maintained in preperation for a strom. The only thing that high winds have ever blown off our trees are a few leaves. I highly recommmend them and nobody else.

2
★★★★★

I have been using them for 2o years. Mr. Chapman really knows his trees. He knows how and when to save a sick tree and when to just take it down. He knows how to keep them maintained in preperation for a strom. The only thing that high winds have ever blown off our trees are a few leaves. I highly recommmend them and nobody else.

Pros: Experiance, Fully insured, professional

Cons: none

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WE CALLED HIM TO COME FOR AN ESTIMATE......HE WAS VERY QUICK WITH THAT,AND SAID HE WOULD BE BACK IN THE MORNING WITH HIS CREW........WELL, HE DID COME BACK, BUT THEN REALIZED HE WOULD NEED A CLIMBER .......THEN SAID HE WOULD BE BACK IN THE MORNING.......WELL, HE NEVER CAME BACK, AND DIDN'T EVEN HAVE THE BUSINESS COURTESY TO CALL AND SAY HE WASN'T COMING OR DIDN'T WANT THE JOB.......WE FOUND ANOTHER SERVICE WHO CAME THE NEXT DAY, PRICES WERE MORE REASONABLE AND HE HAD THE JOB DONE IN 2 AND A HALF HOURS.......THIS WAS THE REAL EXPERT

PROS: NONE
CONS: POOR BUSINESS ETIQUETTE

2
★★☆☆☆

WE CALLED HIM TO COME FOR AN ESTIMATE......HE WAS VERY QUICK WITH THAT,AND SAID HE WOULD BE BACK IN THE MORNING WITH HIS CREW........WELL, HE DID COME BACK, BUT THEN REALIZED HE WOULD NEED A CLIMBER .......THEN SAID HE WOULD BE BACK IN THE MORNING.......WELL, HE NEVER CAME BACK, AND DIDN'T EVEN HAVE THE BUSINESS COURTESY TO CALL AND SAY HE WASN'T COMING OR DIDN'T WANT THE JOB.......WE FOUND ANOTHER SERVICE WHO CAME THE NEXT DAY, PRICES WERE MORE REASONABLE AND HE HAD THE JOB DONE IN 2 AND A HALF HOURS.......THIS WAS THE REAL EXPERT

PROS: NONE
CONS: POOR BUSINESS ETIQUETTE

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Business Response:

Sorry, sometimes I do forget to call customers back in a timely manner. When I first looked at the job thought we could get our lift around to the back yard but came back to the job and the lift wouldn't fit through the side of her house. I told her I would come back with a climber to do the job. My son wasn't able to climb at that time because of a major surgery he was recovering from. My back up climber didn't show up for work that week because of personal drug problems. All tree services have employee problems at times. I do have hundreds of very satisfied customers thanks to my son's professional training and quality work.

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