Simple Floors LLC

★★★☆☆
  • 4485 Tench Rd # 330

    Suwanee, GA 30024

    Map & Directions
  • 678-546-7924

About Simple Floors LLC

Details

Home Construction & Remodeling

Home Construction & Remodeling
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3.0 2
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Thank you for taking the time to review our product. We do appreciate hearing from our customers, as their comments are vital for us to continue improving exceptional customer service level. The issues that you mentioned have been brought to the attention of our management team. While the lack of service you experienced is unusual and not the standard of Simple Floors. I would like to discuss your concerns in detail at your convenience. We will do everything in our power to ensure that this type of error does not occur again. Feel free to contact me at Stephanie Walden - Customer Service Manager, Simple Floors Corp. 800-401-6763 ext 1320

5
★★★★★

Thank you for taking the time to review our product. We do appreciate hearing from our customers, as their comments are vital for us to continue improving exceptional customer service level. The issues that you mentioned have been brought to the attention of our management team. While the lack of service you experienced is unusual and not the standard of Simple Floors. I would like to discuss your concerns in detail at your convenience. We will do everything in our power to ensure that this type of error does not occur again. Feel free to contact me at Stephanie Walden - Customer Service Manager, Simple Floors Corp. 800-401-6763 ext 1320

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There is only one word I'd use....RUN! This company is the absolute worse company to work with in buying flooring. THERE IS ABSOLUTELY NO CUSTOMER SERVICE! They got the date all wrong by three weeks to deliver my hardwood, there was no communication telling me the flooring had to be shipped from Texas, therefore delaying the shipment, and then when they delivered the goods they literally dumped it on the curve...in their words...we don't provide white glove service to take the 200lbs of wood up into your standard garage. There are no words in the English language to describe this company. Buy somewhere else!

0
★☆☆☆☆

There is only one word I'd use....RUN! This company is the absolute worse company to work with in buying flooring. THERE IS ABSOLUTELY NO CUSTOMER SERVICE! They got the date all wrong by three weeks to deliver my hardwood, there was no communication telling me the flooring had to be shipped from Texas, therefore delaying the shipment, and then when they delivered the goods they literally dumped it on the curve...in their words...we don't provide white glove service to take the 200lbs of wood up into your standard garage. There are no words in the English language to describe this company. Buy somewhere else!

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