Silver Crown Waste Llc

★☆☆☆☆

About Silver Crown Waste Llc

Communications & Utilities

Communications & Utilities
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Wow! What a disapointment! I told everyone what a great customer service this business had and that was a FACT. In May, the young lady who handled my sign-up had the BEST customers service and efficiency I had come across in many, many years and I told her so and every one else who would listen for weeks.

First they would not pick up on the right day, then when they came when I had pulled my trash can back off the street, the young man passed the house, then backed up and run all the way to pull our trash can and empty it and apologized for not being there the week before.

Then again 4 weeks ago, no pick up, then pick up, now two weeks now and our whole neighborhood is an unhealty mess. When I drove to the office, it was so isolatedly quiet, I was scared to get out of the car to go and fuss.

I guess that's what happens when we try to save a little by leaving my 22 years, 9months service for a new cheap kid on the block.

What are we to do Silver Crown? Phone disconnected, office deserted! Shamefully, have to crawl back to my Latham Home Sanitation which is now Waste Industries.

0
★☆☆☆☆

Wow! What a disapointment! I told everyone what a great customer service this business had and that was a FACT. In May, the young lady who handled my sign-up had the BEST customers service and efficiency I had come across in many, many years and I told her so and every one else who would listen for weeks.

First they would not pick up on the right day, then when they came when I had pulled my trash can back off the street, the young man passed the house, then backed up and run all the way to pull our trash can and empty it and apologized for not being there the week before.

Then again 4 weeks ago, no pick up, then pick up, now two weeks now and our whole neighborhood is an unhealty mess. When I drove to the office, it was so isolatedly quiet, I was scared to get out of the car to go and fuss.

I guess that's what happens when we try to save a little by leaving my 22 years, 9months service for a new cheap kid on the block.

What are we to do Silver Crown? Phone disconnected, office deserted! Shamefully, have to crawl back to my Latham Home Sanitation which is now Waste Industries.

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Silver Crown Waste Sucks!!!!!! They do not pick up the trash on time nor the same day they are suppose to pick up. The Owner (Aaron) sucks too! She is a compulsive liar and she never returns phone calls. They do not value their customers. True enough they are cheap, but you get what you pay for. They don't even have a real garbage truck. They use a pick up truck with a flat bed. It is Wed evening and my trash was suppose to be picked up tuesday morning and their phone is disconnected so I can't reach anyone. I paid 3 months in advance- I hope they haven' t skip town.

1
★☆☆☆☆

Silver Crown Waste Sucks!!!!!! They do not pick up the trash on time nor the same day they are suppose to pick up. The Owner (Aaron) sucks too! She is a compulsive liar and she never returns phone calls. They do not value their customers. True enough they are cheap, but you get what you pay for. They don't even have a real garbage truck. They use a pick up truck with a flat bed. It is Wed evening and my trash was suppose to be picked up tuesday morning and their phone is disconnected so I can't reach anyone. I paid 3 months in advance- I hope they haven' t skip town.

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Customer service needs improvement. Driver forgets to the pickup day. If service is on Tuesday, trash is not collected until Friday night after 6pm.

0
★☆☆☆☆

Customer service needs improvement. Driver forgets to the pickup day. If service is on Tuesday, trash is not collected until Friday night after 6pm.

Pros: Discounted Rates During Economy Slump

Cons: Service is no good at all

 

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