Cat Hospital of Chicago

★★★★☆
At Cat Hospital of Chicago, we offer comprehensive internal medicine, surgical, and dental care.
  • 2851 W Irving Park Rd

    Chicago, IL 60618

    Map & Directions
  • 773-539-9080

About Cat Hospital of Chicago

Hours
Mon-Thurs: 7:30am-7:30pm; Fri: 7:30am-6pm; Sat: 7:30am-3pm
Reservations
Make A Reservation

Pets & Animals

Pets & Animals
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Dr.D.Thompson took time to listen to my concerns for my little girl Drifter as she did for my boy Puma,who is in kitty heaven.Her understanding,compassion,innovation,dedication and integrity as well as the attention to the needs of her patients is outstanding.I do not believe they are over priced as many say.This is a cat hospital,that means they specialize in cats and know the best treatment for them.I been to other and its pay first then we'll fix your pet.Cat Hospital is pet first,money second,THAT MEAN A LOT TO A PET OWNER.Sure go to your local Dog&Cat hospital like I did and was told they would not treat her until I payed in full first,add insult to injury,they started treatment and I cant have her till I pay.They took her off life support ended treatment till I came up with money.I promise her she would never see another Dog&Cat hospital again.She made it to Cat Hospital and lived a long good happy life.Thank You Cat Hospital.

5
★★★★★

Dr.D.Thompson took time to listen to my concerns for my little girl Drifter as she did for my boy Puma,who is in kitty heaven.Her understanding,compassion,innovation,dedication and integrity as well as the attention to the needs of her patients is outstanding.I do not believe they are over priced as many say.This is a cat hospital,that means they specialize in cats and know the best treatment for them.I been to other and its pay first then we'll fix your pet.Cat Hospital is pet first,money second,THAT MEAN A LOT TO A PET OWNER.Sure go to your local Dog&Cat hospital like I did and was told they would not treat her until I payed in full first,add insult to injury,they started treatment and I cant have her till I pay.They took her off life support ended treatment till I came up with money.I promise her she would never see another Dog&Cat hospital again.She made it to Cat Hospital and lived a long good happy life.Thank You Cat Hospital.

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I have taken my cats elsewhere in the city. Never again. CHOC is the only place I trust. The desk staff is so kind and will gladly mail prescribed and OTC products.
The doctors (we've been seen by 3) thoroughly examine my girls (yes they hate it, whatever) while taking care to provide a calm, stress-free environment.
The techs gently handle the kitties, speaking very quietly.
The fee structure is about the same as the other clinics.
CHOC is about all cats all the time!

5
★★★★★

I have taken my cats elsewhere in the city. Never again. CHOC is the only place I trust. The desk staff is so kind and will gladly mail prescribed and OTC products.
The doctors (we've been seen by 3) thoroughly examine my girls (yes they hate it, whatever) while taking care to provide a calm, stress-free environment.
The techs gently handle the kitties, speaking very quietly.
The fee structure is about the same as the other clinics.
CHOC is about all cats all the time!

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This was originally my stress-relieving rant because nine times out of ten I get either the brand-new desk person, the incredibly ditzy desk person, or the too-arrogant-and-self-assured-in-her-own-righteousness-for-someone-who-isn't-actually-a-vet desk person, and I finally snapped and gave Cat Hospital of Chicago a bad review, which I am now revising.

These three archetypes of Cat Hospital desk folk aren't any one person, btw, they seem to be someone I haven't experienced before every time I bring my cats in. This place can have serious attitude problems here and there, I find, that I haven't encountered elsewhere in 15 years of patronizing cats-only vet clinics in 3 major cities. You can leave this place slimed with the bad-cat-parent brush for something like not spending $200 on tests on top of the already pricey exam/procedures/flea meds/prescription food for a seemingly perfectly healthy cat, "just in case". I've never walked out of this clinic for less than $250, and those were the "cheap" "whoo, lucky!" visits. But that's quality vet care anywhere. Cat Hospital charges aren't much beyond what you're going to pay anywhere else if you get everything done.

Yes, you must bring your cat in semi-regularly or your food/meds will be held hostage until they see your cat again.

Yes, every time you bring your cat you're very likely to have (at least) $200 worth of tests strongly recommended (and that's not even considering dental care). The tests no doubt will help keep your cat healthy and/or alive, but with most Americans unable to afford taking themselves to the doctor, who can afford a complete workup on every cat over 7 every six months? They'll give you a quote, they'll work with your budget, and most of the time you won't feel like you're killing your pet by not spending rent at that visit.

I do wish they'd get their records situation under control and *use* the records they have rather than asking me the same exact battery of history questions on each cat every time I come in. I don't mean a few reasonable questions, I mean I have to fill out forms or answer questions for someone else filling out forms in the same way I would on a first visit, the same questions. Thoroughness and precision are great, but It's all right there--you asked me the last 10 times I was here. I feel as though every time I walk in it's my first visit and every time I leave they shred my records.

Next on the wish list; a little more courtesy and a little less attitude from some of the desk employees when there's a mix-up or someone's trying to buy food. I'm not a criminal bent on buying unauthorized food for my cats, please just check my records and you'll see that I do indeed have permission to purchase this prescription food. I'm not trying to pull one over on you, I'm just trying to feed my cats without being interrogated unduly. Every time I buy food here I feel like a 13 year-old trying to buy cigarettes and a bottle of Jameson from the 7-11. I'm unauthorized until proven authorized, but at most cats-only clinics I've been given the benefit of the doubt until proven unauthorized, and I miss that courtesy.

I won't lie, I walk into this place determined to stay calm and friendly and I've walked out on several occasions swearing that this time I'm really changing clinics, often over some teeny thing that ordinarily wouldn't bother me but that the desk person gave me such attitude over that I become incensed. I'm told that I'm a very nice person, but I'm betting you wouldn't think so based on my state after five minutes inside the Cat Hospital of Chicago most visits. However, this is pretty much the only game in town for cats-only places unless I want to drive to Oak Park, and on top of that I really like the doctors and the facilities. I trust that my cats are getting the best care here.

In short, Cat Hospital is great at taking care of cats. It's their ability to take care of cat owners (or at least deal with them without shaming, scolding, condescending to, being self-righteous at, etc.) that I question. I realize that it's not called the Cat-Owner Hospital of Chicago, but bear in mind that it's us two-leggers who have the bank accounts to pay for our four-leggers. Just the fact that we bother to seek out a feline-only practice should tell you something about how much we know about and care for feline health. We don't have to be snarked into it.

When I'm angry, two stars. A few days later, four stars. I just want to keep my cats healthy, and I wish the customer service could be more consistently non-irritating.

4
★★★★☆

This was originally my stress-relieving rant because nine times out of ten I get either the brand-new desk person, the incredibly ditzy desk person, or the too-arrogant-and-self-assured-in-her-own-righteousness-for-someone-who-isn't-actually-a-vet desk person, and I finally snapped and gave Cat Hospital of Chicago a bad review, which I am now revising.

These three archetypes of Cat Hospital desk folk aren't any one person, btw, they seem to be someone I haven't experienced before every time I bring my cats in. This place can have serious attitude problems here and there, I find, that I haven't encountered elsewhere in 15 years of patronizing cats-only vet clinics in 3 major cities. You can leave this place slimed with the bad-cat-parent brush for something like not spending $200 on tests on top of the already pricey exam/procedures/flea meds/prescription food for a seemingly perfectly healthy cat, "just in case". I've never walked out of this clinic for less than $250, and those were the "cheap" "whoo, lucky!" visits. But that's quality vet care anywhere. Cat Hospital charges aren't much beyond what you're going to pay anywhere else if you get everything done.

Yes, you must bring your cat in semi-regularly or your food/meds will be held hostage until they see your cat again.

Yes, every time you bring your cat you're very likely to have (at least) $200 worth of tests strongly recommended (and that's not even considering dental care). The tests no doubt will help keep your cat healthy and/or alive, but with most Americans unable to afford taking themselves to the doctor, who can afford a complete workup on every cat over 7 every six months? They'll give you a quote, they'll work with your budget, and most of the time you won't feel like you're killing your pet by not spending rent at that visit.

I do wish they'd get their records situation under control and *use* the records they have rather than asking me the same exact battery of history questions on each cat every time I come in. I don't mean a few reasonable questions, I mean I have to fill out forms or answer questions for someone else filling out forms in the same way I would on a first visit, the same questions. Thoroughness and precision are great, but It's all right there--you asked me the last 10 times I was here. I feel as though every time I walk in it's my first visit and every time I leave they shred my records.

Next on the wish list; a little more courtesy and a little less attitude from some of the desk employees when there's a mix-up or someone's trying to buy food. I'm not a criminal bent on buying unauthorized food for my cats, please just check my records and you'll see that I do indeed have permission to purchase this prescription food. I'm not trying to pull one over on you, I'm just trying to feed my cats without being interrogated unduly. Every time I buy food here I feel like a 13 year-old trying to buy cigarettes and a bottle of Jameson from the 7-11. I'm unauthorized until proven authorized, but at most cats-only clinics I've been given the benefit of the doubt until proven unauthorized, and I miss that courtesy.

I won't lie, I walk into this place determined to stay calm and friendly and I've walked out on several occasions swearing that this time I'm really changing clinics, often over some teeny thing that ordinarily wouldn't bother me but that the desk person gave me such attitude over that I become incensed. I'm told that I'm a very nice person, but I'm betting you wouldn't think so based on my state after five minutes inside the Cat Hospital of Chicago most visits. However, this is pretty much the only game in town for cats-only places unless I want to drive to Oak Park, and on top of that I really like the doctors and the facilities. I trust that my cats are getting the best care here.

In short, Cat Hospital is great at taking care of cats. It's their ability to take care of cat owners (or at least deal with them without shaming, scolding, condescending to, being self-righteous at, etc.) that I question. I realize that it's not called the Cat-Owner Hospital of Chicago, but bear in mind that it's us two-leggers who have the bank accounts to pay for our four-leggers. Just the fact that we bother to seek out a feline-only practice should tell you something about how much we know about and care for feline health. We don't have to be snarked into it.

When I'm angry, two stars. A few days later, four stars. I just want to keep my cats healthy, and I wish the customer service could be more consistently non-irritating.

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1 out of 1 people found this review helpful.

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I am the owner of Cat Hospital of Chicago. I am sorry that these two cat owners have had negative experiences with our hospital. I would like to respond to both of them here.First of all, regarding Mr. Miller's experience, prescription diets are indeed available only through veterinarians, and are not available for over-the-counter purchase. Prescription diets are formulated to meet specific nutritional requirements for individual patients with defined health issues-either to treat or prevent progression/recurrence of those issues. Because these are prescription diets, a valid patient/doctor relationship must be maintained in order for us to continue to prescribe these diets. This means that the patient for whom the diet is prescribed needs to be seen by one of our veterinarians at least once yearly to assess the need for our continuing the diet. This is the law in the State of Illinois, and it exists because it is in the best interest of our patients.These are therapeutic diets, and it is not at all uncommon for our doctors to change diets on the basis of a physical exam and laboratory work- either because the prescription diet is no longer necessary, or because the patient has developed additional health issues making a different diet more appropriate. Just as in human medicine, medication cannot be prescribed indefinitely without laboratory tests and/or consultation with a physician.Having said that, if your wife was made to feel like a "bad mommy" by anyone at our hospital, and especially in front of other cat owners, you have every right to be upset. There are many ways for us to handle situations like these when patients are overdue for an appointment with the veterinarian so that the cat receives proper medical care and does not experience a lapse in appropriate diet, and I apologize if these options were not explained to you and/or your wife.I find it hard to believe, however, that you were quoted $180 for a physical exam. We pride ourselves in our thorough physical examinations and in the time we spend to obtain complete histories on our patients. However, even our most expensive examination, based on nearly an hour of time with the doctor, is nearly half what you claim you were quoted. I can only think the amount you were quoted also included laboratory tests or vaccines as well.We also make it very clear to all who visit our hospital that if they request information on costs up front, we are more than happy to provide detailed estimates- and we do this every day. We also make every attempt to explain why we are recommending those tests and how this information will help to enhance the cat's quality of life. I realize that there is a cost to compassionate, quality care, and we certainly would never intentionally use guilt tactics and manipulation to overcharge our patient's owners. Our prices are very competitive with other veterinary hospitals that may also provide progressive state-of-the-art care to their patients.We perform the majority of our laboratory sampling (blood draws, urine draws) in the exam room with the owner present. 99.9% of the time, our experienced technicians are able to perform these tasks with minimal trauma or stress to the patient, and without having to stick the needle into the cat's vein more than one time. Just as with human medicine, however, we will occasionally encounter a "wiggly" vein, or a cat that squirms/claws/tries to bite from the restraint-necessitating an additional poke of the needle. It is rare for us to encounter an extremely difficult blood draw on our patients, but I will not deny that it never occurs. Maybe this was the case with "Anonymous" cat.I would like to welcome the opportunity to rectify the situation with both Mr. Miller and Anonymous. I would also like to welcome your help in improving our service.Dr. Colleen Currigan

5
★★★★★

I am the owner of Cat Hospital of Chicago. I am sorry that these two cat owners have had negative experiences with our hospital. I would like to respond to both of them here.First of all, regarding Mr. Miller's experience, prescription diets are indeed available only through veterinarians, and are not available for over-the-counter purchase. Prescription diets are formulated to meet specific nutritional requirements for individual patients with defined health issues-either to treat or prevent progression/recurrence of those issues. Because these are prescription diets, a valid patient/doctor relationship must be maintained in order for us to continue to prescribe these diets. This means that the patient for whom the diet is prescribed needs to be seen by one of our veterinarians at least once yearly to assess the need for our continuing the diet. This is the law in the State of Illinois, and it exists because it is in the best interest of our patients.These are therapeutic diets, and it is not at all uncommon for our doctors to change diets on the basis of a physical exam and laboratory work- either because the prescription diet is no longer necessary, or because the patient has developed additional health issues making a different diet more appropriate. Just as in human medicine, medication cannot be prescribed indefinitely without laboratory tests and/or consultation with a physician.Having said that, if your wife was made to feel like a "bad mommy" by anyone at our hospital, and especially in front of other cat owners, you have every right to be upset. There are many ways for us to handle situations like these when patients are overdue for an appointment with the veterinarian so that the cat receives proper medical care and does not experience a lapse in appropriate diet, and I apologize if these options were not explained to you and/or your wife.I find it hard to believe, however, that you were quoted $180 for a physical exam. We pride ourselves in our thorough physical examinations and in the time we spend to obtain complete histories on our patients. However, even our most expensive examination, based on nearly an hour of time with the doctor, is nearly half what you claim you were quoted. I can only think the amount you were quoted also included laboratory tests or vaccines as well.We also make it very clear to all who visit our hospital that if they request information on costs up front, we are more than happy to provide detailed estimates- and we do this every day. We also make every attempt to explain why we are recommending those tests and how this information will help to enhance the cat's quality of life. I realize that there is a cost to compassionate, quality care, and we certainly would never intentionally use guilt tactics and manipulation to overcharge our patient's owners. Our prices are very competitive with other veterinary hospitals that may also provide progressive state-of-the-art care to their patients.We perform the majority of our laboratory sampling (blood draws, urine draws) in the exam room with the owner present. 99.9% of the time, our experienced technicians are able to perform these tasks with minimal trauma or stress to the patient, and without having to stick the needle into the cat's vein more than one time. Just as with human medicine, however, we will occasionally encounter a "wiggly" vein, or a cat that squirms/claws/tries to bite from the restraint-necessitating an additional poke of the needle. It is rare for us to encounter an extremely difficult blood draw on our patients, but I will not deny that it never occurs. Maybe this was the case with "Anonymous" cat.I would like to welcome the opportunity to rectify the situation with both Mr. Miller and Anonymous. I would also like to welcome your help in improving our service.Dr. Colleen Currigan

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It's really tough because although I have used them in the past, they continually seem to drive me crazy each time I go in with my two cats. They are over the top for expensive and probably unnecessary testing. The result was a wopping bill for my two cats that almost gave this human a heart attack. And to add to the stress, the whole ordeal lasted two hours because these highly trained techs couldn't draw blood and urine from a helpless sixteen year old cat.

2
★★☆☆☆

It's really tough because although I have used them in the past, they continually seem to drive me crazy each time I go in with my two cats. They are over the top for expensive and probably unnecessary testing. The result was a wopping bill for my two cats that almost gave this human a heart attack. And to add to the stress, the whole ordeal lasted two hours because these highly trained techs couldn't draw blood and urine from a helpless sixteen year old cat.

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1 out of 3 people found this review helpful.

.

On Wednesday March 19th my wife Michelle called Cat Hospital of Chicago to order dental food for our cat. When she came into their office after work to pick it up the woman behind the counter embarrassed my wife in front of everyone there telling her that our cat was three months late for it??s annual appointment and they could no longer sell us 10 pounds of cat food for $37.00 unless we brought in our cat and paid the $180.00 cost for his physical. They then implied that she was a bad mommy for not taking proper care of our animal in front of a full lobby of customers.

My wife, who loves animals, came home devastated and angry at their tactics. She and I first rescued our cat 8 years ago when as a kitten it was freezing to death behind a 7/11. We nursed him back to health, spending over $1000 in the process and gave him a nice home with a dog we adopted from Anti Cruelty.

I love my wife and hate seeing her upset, especially because of a classless Cat Hospital of Chicago tactic that preys on loving animal owners.

So the next time you get a ??cute? appointment reminder customized with your animals name remember that Cat Hospital of Chicago is a greedy establishment that uses guilt tactics and manipulation to overcharge their customers.

Dave Miller
Chicago

1
★☆☆☆☆

On Wednesday March 19th my wife Michelle called Cat Hospital of Chicago to order dental food for our cat. When she came into their office after work to pick it up the woman behind the counter embarrassed my wife in front of everyone there telling her that our cat was three months late for it??s annual appointment and they could no longer sell us 10 pounds of cat food for $37.00 unless we brought in our cat and paid the $180.00 cost for his physical. They then implied that she was a bad mommy for not taking proper care of our animal in front of a full lobby of customers.

My wife, who loves animals, came home devastated and angry at their tactics. She and I first rescued our cat 8 years ago when as a kitten it was freezing to death behind a 7/11. We nursed him back to health, spending over $1000 in the process and gave him a nice home with a dog we adopted from Anti Cruelty.

I love my wife and hate seeing her upset, especially because of a classless Cat Hospital of Chicago tactic that preys on loving animal owners.

So the next time you get a ??cute? appointment reminder customized with your animals name remember that Cat Hospital of Chicago is a greedy establishment that uses guilt tactics and manipulation to overcharge their customers.

Dave Miller
Chicago

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1 out of 2 people found this review helpful.

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-I couldn't believe how incredibly rude the receptionist was. I called to make an appointment, as I am new to the area and need a new vet. I asked basic questions: How much is an office visit, what type of animals does this practice see, etc. I was treated like I was wasting her time and every answer was followed by, or started with, a sarcastic sigh. Quite frankly, I couldn't see taking my animals to a vet that employs people like this.

2
★★☆☆☆

-I couldn't believe how incredibly rude the receptionist was. I called to make an appointment, as I am new to the area and need a new vet. I asked basic questions: How much is an office visit, what type of animals does this practice see, etc. I was treated like I was wasting her time and every answer was followed by, or started with, a sarcastic sigh. Quite frankly, I couldn't see taking my animals to a vet that employs people like this.

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This is a great place for cat owners. In addition to the fact this place is only for cats so you don't have to worry about some dog growling at your cat stuck in your carrier, its friendly. They have great doctors that are very knowledgeable and will keep working with you until they find a suitable solution They have a little store of great products as well as a food delivery service. Making an appointment is easy and usually easy to get in quickly. Also, they are good about running on time. They have a great website as well.

5
★★★★★

This is a great place for cat owners. In addition to the fact this place is only for cats so you don't have to worry about some dog growling at your cat stuck in your carrier, its friendly. They have great doctors that are very knowledgeable and will keep working with you until they find a suitable solution They have a little store of great products as well as a food delivery service. Making an appointment is easy and usually easy to get in quickly. Also, they are good about running on time. They have a great website as well.

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1 out of 2 people found this review helpful.

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