Zoot's Dry Cleaners

★☆☆☆☆
  • 91 Thoreau St

    Concord, MA 01742

    Map & Directions
  • 978-318-1971

About Zoot's Dry Cleaners

Hours
Mon - Fri, 7:30am - 7pm; Sat, 9am - 5pm; Sun, 11am - 3pm

Personal Services

Personal Services
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Zoots stole our family business! They are liars and theives, don't trust them with your clothes! They acquired many businesses and then never paid.

1
★☆☆☆☆

Zoots stole our family business! They are liars and theives, don't trust them with your clothes! They acquired many businesses and then never paid.

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Just look all over the internet and see how many complaints there are! Like many others I was a victim of zoots. I brough a beautiful silk jacket that was made of pleaded fabric. I asked specifically if they could dry clean that properly, they said of course! When I picked it up, most of the pleades were gone and the jacket had lost its shape! When I complained they said they would send it back & will do a better job this time. It came back as bad. I complianed and they finally sent it to their headquarters. After all the back and forth & delays, they tell me that their "specialists" have determined that it is a manufacturer defect!!! Absurd! They don't know how to dry clean. They ruin your clothes & don't take any responsibility for it. THEY LOST MY BUSINESS & SHOULD NOT GET YOURS!

0
★☆☆☆☆

Just look all over the internet and see how many complaints there are! Like many others I was a victim of zoots. I brough a beautiful silk jacket that was made of pleaded fabric. I asked specifically if they could dry clean that properly, they said of course! When I picked it up, most of the pleades were gone and the jacket had lost its shape! When I complained they said they would send it back & will do a better job this time. It came back as bad. I complianed and they finally sent it to their headquarters. After all the back and forth & delays, they tell me that their "specialists" have determined that it is a manufacturer defect!!! Absurd! They don't know how to dry clean. They ruin your clothes & don't take any responsibility for it. THEY LOST MY BUSINESS & SHOULD NOT GET YOURS!

Cons: Horrible service. They ruin yur clothes & don't take responsibility for it!

 

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