Key's Cafe

★★★☆☆
  • 1960 W Broadway Ave

    Forest Lake, MN 55025

    Map & Directions
  • 651-982-2929

About Key's Cafe

Categories

Food

Food
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3.0 7
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How would you rate a restaraunt that

On your first visit

1. Noise control level way of above average during breakfast time...Like going to Chucky Cheeze.
2. Temperature issues
3. Speed of service gruelingly slow
4. Unprofessional staff

And your second visit

1. Undercooked your food
2. Did there dish drying and silverwear rolling right where you were eating.
3. Overheard employees gossip right in front of you throughout your meal.
4. Gave you to go cups for your coffee as you were staying in house.
5. Forgot to bring your drink out.

From start to finish both times I was bitterly disappointed. Very sorry to say this because I know alot of the staff there as growing up with them and nothing against anyone of them. I believe this is not there fault but the problems seem to be in both facilities (volume, temperature, space to work ...away from patrons) and management (unprofessional employees and communication to customers if something isn't going right.).

This was disheartening and embarassing that I so irritated as to leave before finishing my meal and doing it in front of staff I personally know!!! Thank you for serving the community but I personally do not ever wish to be served again here.

1
★☆☆☆☆

How would you rate a restaraunt that

On your first visit

1. Noise control level way of above average during breakfast time...Like going to Chucky Cheeze.
2. Temperature issues
3. Speed of service gruelingly slow
4. Unprofessional staff

And your second visit

1. Undercooked your food
2. Did there dish drying and silverwear rolling right where you were eating.
3. Overheard employees gossip right in front of you throughout your meal.
4. Gave you to go cups for your coffee as you were staying in house.
5. Forgot to bring your drink out.

From start to finish both times I was bitterly disappointed. Very sorry to say this because I know alot of the staff there as growing up with them and nothing against anyone of them. I believe this is not there fault but the problems seem to be in both facilities (volume, temperature, space to work ...away from patrons) and management (unprofessional employees and communication to customers if something isn't going right.).

This was disheartening and embarassing that I so irritated as to leave before finishing my meal and doing it in front of staff I personally know!!! Thank you for serving the community but I personally do not ever wish to be served again here.

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We have eaten at Keys restaurants for years in the Mpls area and have alway left well fed and pleased with the service and food. This location has not produced the same results. Saturday afternoon we stopped for lunch. Waitress appeared rushed although pleasant. Waffle was pale and we were charged 2.oo for what we were told were fresh blueberries . What we recieved was soggy thawed blueberries. Tomato soup was very good. Manager was not at all receptive to any feedback. This is the third poor experience at this restaurant and we will keep our business with the Mpls St paul branches.

2
★★☆☆☆

We have eaten at Keys restaurants for years in the Mpls area and have alway left well fed and pleased with the service and food. This location has not produced the same results. Saturday afternoon we stopped for lunch. Waitress appeared rushed although pleasant. Waffle was pale and we were charged 2.oo for what we were told were fresh blueberries . What we recieved was soggy thawed blueberries. Tomato soup was very good. Manager was not at all receptive to any feedback. This is the third poor experience at this restaurant and we will keep our business with the Mpls St paul branches.

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I went with a group of friends and the waitress was awesome! She was super nice and answered all of our questions. She also was very prompt. However I give the experience a low rating due to the food. I ordered the roast beef entree and it was not nearly up to par with the type of food I was expecting being part of this chain. I grew up with Keys and thoroughly enjoyed the food and raved about it in past times. It had been a few years since going to a location and this is the closest to the area I live in now. My boyfriend didnt enjoy his plate either and pretty much just the salads were up to par with what we were expecting. My friends' seafood alfredo was good enough for them and again if not for the service i would doubt returning.
We will probably go again and try something else off of the menu, just out of fairness.

3
★★★☆☆

I went with a group of friends and the waitress was awesome! She was super nice and answered all of our questions. She also was very prompt. However I give the experience a low rating due to the food. I ordered the roast beef entree and it was not nearly up to par with the type of food I was expecting being part of this chain. I grew up with Keys and thoroughly enjoyed the food and raved about it in past times. It had been a few years since going to a location and this is the closest to the area I live in now. My boyfriend didnt enjoy his plate either and pretty much just the salads were up to par with what we were expecting. My friends' seafood alfredo was good enough for them and again if not for the service i would doubt returning.
We will probably go again and try something else off of the menu, just out of fairness.

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brought my girlfriend there for lunch around 11am on a saturday the food was horrible we had two different burgers she din't finish half of hers and i forst myself to eat most of mine but i am military i can eat anything really but this was lower quality than a chow hall save yourself the money go threw the drive through get coffee and pasties

1
★☆☆☆☆

brought my girlfriend there for lunch around 11am on a saturday the food was horrible we had two different burgers she din't finish half of hers and i forst myself to eat most of mine but i am military i can eat anything really but this was lower quality than a chow hall save yourself the money go threw the drive through get coffee and pasties

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Key's cheese cake is to die for! Definitely save room for desert when coming to Key's! The wait staff is great, prices are great! All in all a great place for cheese cake!

4
★★★★☆

Key's cheese cake is to die for! Definitely save room for desert when coming to Key's! The wait staff is great, prices are great! All in all a great place for cheese cake!

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Keys Cafe has wonderful, fresh food. The service is great. Their baked goods are awesome. Their breakfasts are the best!! Keys is very kid friendly. their kids menu has very large servings for children.

5
★★★★★

Keys Cafe has wonderful, fresh food. The service is great. Their baked goods are awesome. Their breakfasts are the best!! Keys is very kid friendly. their kids menu has very large servings for children.

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Key's Cafe recently opened here in Forest Lake. Very friendly staff and great food. The bakery is my favorite! Only wish they were open a little later at night.

5
★★★★★

Key's Cafe recently opened here in Forest Lake. Very friendly staff and great food. The bakery is my favorite! Only wish they were open a little later at night.

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