Flow Acura

★☆☆☆☆

About Flow Acura

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Automotive
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I have a VW Beetle which I have brought into them several times. I keep giving them another chance, and I'm not sure why. Their prices are OUTLANDISH, and they always seem to find extra things wrong that I didn't ask them to check. They replaced a part once, and my car started dying randomly about a month later. When I brought it in for them to fix, it turns out it was THEIR repair that was making it die... they had repaired it wrong. So they 'fixed' it again, and charged me AGAIN for the exact same repair and part... but didn't tell me it was the same part on the phone when I said to go ahead and fix it. I was NOT happy, and they wouldn't pay for the repeated service. I had to pay double. STAY AWAY from the dealership... it's not worth it at all.

On the other hand- I had a flat tire once and was stopped at a gas station trying to fix it, and Whitney from Acura saw me struggling. He came over, put the spare on for me, and told me to come by the next day and he'd give me a deal on a new tire. He did- and I would highly recommend his service! It was quick and I saved money!

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★☆☆☆☆

I have a VW Beetle which I have brought into them several times. I keep giving them another chance, and I'm not sure why. Their prices are OUTLANDISH, and they always seem to find extra things wrong that I didn't ask them to check. They replaced a part once, and my car started dying randomly about a month later. When I brought it in for them to fix, it turns out it was THEIR repair that was making it die... they had repaired it wrong. So they 'fixed' it again, and charged me AGAIN for the exact same repair and part... but didn't tell me it was the same part on the phone when I said to go ahead and fix it. I was NOT happy, and they wouldn't pay for the repeated service. I had to pay double. STAY AWAY from the dealership... it's not worth it at all.

On the other hand- I had a flat tire once and was stopped at a gas station trying to fix it, and Whitney from Acura saw me struggling. He came over, put the spare on for me, and told me to come by the next day and he'd give me a deal on a new tire. He did- and I would highly recommend his service! It was quick and I saved money!

 

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