Harmony Animal Hospital

★★★★☆
Monday: 8:00AM-5:30PM Tuesday: 8:00AM-7:00PM Wednesday: 8:00AM-7:00PM Thursday: 8:00AM-7:00PM Friday: 8:00AM-5:30PM Saturday: 8:00AM-12:00PM *We are closed from 11am-3pm EVERY Wednesday for staff training
  • 2141 Ten-Ten Road

    Apex, NC 27539

    Map & Directions
  • 919-303-3456

About Harmony Animal Hospital

Categories
  • Veterinarians
  • Emergency Vets
Details
  • Neutering
Hours
M-F 8am-6pm, Sa 8am-1pm, Su Closed
Emails
  • info@harmonyanimalhospital.net

Pets & Animals

Pets & Animals
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Products and Services
    4.0 8
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    .

    Wonderful, wonderful, wonderful, Love the staff there. Everyone is soooooo nice and so extremely helpful. They answered all of our questions in a way that we could understand. Communication is A+++++++++++ We plan on taking both of our animals there and only there. If you want to take your animal to a place where they will be loved and treated perfectly, Take them to DR. Jodi and her staff. You will not be disappointed!!!!!

    5
    ★★★★★

    Wonderful, wonderful, wonderful, Love the staff there. Everyone is soooooo nice and so extremely helpful. They answered all of our questions in a way that we could understand. Communication is A+++++++++++ We plan on taking both of our animals there and only there. If you want to take your animal to a place where they will be loved and treated perfectly, Take them to DR. Jodi and her staff. You will not be disappointed!!!!!

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    .

    Having recently moved to Apex from California my husband I am I were looking to find a new vet for our 3 year old lab and two new kittens. After reviewing several vets in the area I decided on Harmony after reviewing their site and reviews. Please do not be misled. I scheduled a first appointment to meet the Doctor and have an annual for my lab and discuss the possibilities of a declawing/spaying my kittens. My appointment was at three yet I wasn??t seated in an exam room until almost 4. It was almost 4:15 before a young blonde technician came in to see me, she apologized for the wait and said they were simply backed up. (Could no one have explained this while I waited in a lobby that was not even that busy for over an hour?) Dr. Reed finally came in by 4:30 and was nice enough at first though she seemed distracted and in a hurry to finish the exam, she did not fully answer the questions I had about declawing my cats, she simply she could have the technician get me an estimate before exiting the room. The technician then came in and administered the vaccines and I was walked to the front. The receptionist was friendly though the amount of money for the visit was outrageous considering the customer service provided throughout the visit. Had it not been for that factor the prices were reasonable. I don??t not suggest anyone go to this facility to have an adequate, through and to be quite frank friendly evaluation of their pets health care.

    1
    ★☆☆☆☆

    Having recently moved to Apex from California my husband I am I were looking to find a new vet for our 3 year old lab and two new kittens. After reviewing several vets in the area I decided on Harmony after reviewing their site and reviews. Please do not be misled. I scheduled a first appointment to meet the Doctor and have an annual for my lab and discuss the possibilities of a declawing/spaying my kittens. My appointment was at three yet I wasn??t seated in an exam room until almost 4. It was almost 4:15 before a young blonde technician came in to see me, she apologized for the wait and said they were simply backed up. (Could no one have explained this while I waited in a lobby that was not even that busy for over an hour?) Dr. Reed finally came in by 4:30 and was nice enough at first though she seemed distracted and in a hurry to finish the exam, she did not fully answer the questions I had about declawing my cats, she simply she could have the technician get me an estimate before exiting the room. The technician then came in and administered the vaccines and I was walked to the front. The receptionist was friendly though the amount of money for the visit was outrageous considering the customer service provided throughout the visit. Had it not been for that factor the prices were reasonable. I don??t not suggest anyone go to this facility to have an adequate, through and to be quite frank friendly evaluation of their pets health care.

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    Business Response:

    We are so sorry for this negative experience. We would love the opportunity to make things right with you if you are willing to give us another opportunity to serve you (and this is also true for anyone else out there). We don't wish to offer any excuses and accept responsibility for failing to meet your expectations, and also those that we set for our self as a service provider. We appreciate the feedback...it's the only way we can improve. In the future we will strive to: 1) keep clients informed of any anticipated delays in seeing their pets; 2) ensure all questions have been answered adequately with the client understanding the answers provided; 4) remain focused on the client & patient during the appointment; and 4) conduct ourselves in an friendly manner at all times during the visit. Again, our apologies for your frustrating experience. If you ever do decide to give us another opportunity to serve you, please let us know if we fall short of meeting your expectations at the time of your visit...we can't make it right if you leave and never let us know.
    .

    I have never used this animal hospital, but folks should be wary of their direct-mail practices. The staff refuse to process do-not-mail requests. I??ve asked hundreds of local businesses to remove me from their advertising lists and this is the first business to completely refuse. It raises questions about their environmental commitment, office efficiency, and ethics.

    1
    ★☆☆☆☆

    I have never used this animal hospital, but folks should be wary of their direct-mail practices. The staff refuse to process do-not-mail requests. I??ve asked hundreds of local businesses to remove me from their advertising lists and this is the first business to completely refuse. It raises questions about their environmental commitment, office efficiency, and ethics.

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    Business Response:

    In all honesty, we're a bit confused by this "review". It's true that we use direct mail advertising from time to time, and in this case, Elizabeth B. asked her name & address be removed from our mailing list. We honored her request in a professional & timely manner, and she should not be receiving any further mail from us. If she is, it is in error, we apologize, and ask that she contact us again to fix the problem. To add to our confusion, this "reviewer" is not even a client of our animal hospital, and this seems more like an angry post with us as the target than a legitimate review of the services and care we provide. Ironically, Elizabeth B. mentioned to us that she works for a direct-mail business. Seems odd she would be opposed to receiving direct mail advertisements, but nonetheless, we have honored her request, and with a smile no less. To Elizabeth B.: Please accept our apology, and please let us know if you already have or do receive any future mailings from us.
    .

    My little Corgi Teddy had his first visit with Dr. Jodi at Harmony and the experience we had was amazing to say the least. I was somewhat nervous because Teddy is my first puppy and was unsure what to expect with the first visit. I am so glad I came to Harmony!! I was greeted by a warm compassionate staff including Dr. Jodi who provided me with knowledge and comfort on the caring of my beloved pup. She took more time with Teddy and I than my own M.D. does! The entire visit was incredible. I would recomend Dr.Jodi to anyone who truly care for their animals health!!

    2
    ★★★★★

    My little Corgi Teddy had his first visit with Dr. Jodi at Harmony and the experience we had was amazing to say the least. I was somewhat nervous because Teddy is my first puppy and was unsure what to expect with the first visit. I am so glad I came to Harmony!! I was greeted by a warm compassionate staff including Dr. Jodi who provided me with knowledge and comfort on the caring of my beloved pup. She took more time with Teddy and I than my own M.D. does! The entire visit was incredible. I would recomend Dr.Jodi to anyone who truly care for their animals health!!

    Pros: Caring intelligent vet-Warm Knowledgeable staff-Great Prices

    Cons: Absolutley none!

    .

    Thank you, Dr. Jodi! What a fantastic practice. Our 8 year-old maltese is a much-loved member of our family. Dr. Jodi shows a great deal of respect and genuine concern for our beloved pet. The staff -- from the front desk to the vet assistants and Dr. Jodi -- is courteous, patient and has continued to exceed my expectations.

    5
    ★★★★★

    Thank you, Dr. Jodi! What a fantastic practice. Our 8 year-old maltese is a much-loved member of our family. Dr. Jodi shows a great deal of respect and genuine concern for our beloved pet. The staff -- from the front desk to the vet assistants and Dr. Jodi -- is courteous, patient and has continued to exceed my expectations.

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    .

    I discovered Dr. Jodi shortly after my family moved to the Cary area. What a lucky find! Dr. Jodi never makes me feel rushed and shows genuine concern. As a mom of two young boys, I often have my kids with me when I visit the vet. Dr. Jodi, a parent herself, is understanding of the "chaos" and graciously offers to involve my oldest son in the exams, explaining what she's doing and even allowing my son to use the stethescope to listen to our dog's heart. Dr. Jodi and her amazing staff greet us with smiles and understanding words. I recommend Harmony to everyone I meet.

    2
    ★★★★★

    I discovered Dr. Jodi shortly after my family moved to the Cary area. What a lucky find! Dr. Jodi never makes me feel rushed and shows genuine concern. As a mom of two young boys, I often have my kids with me when I visit the vet. Dr. Jodi, a parent herself, is understanding of the "chaos" and graciously offers to involve my oldest son in the exams, explaining what she's doing and even allowing my son to use the stethescope to listen to our dog's heart. Dr. Jodi and her amazing staff greet us with smiles and understanding words. I recommend Harmony to everyone I meet.

    Pros: Kind, considerate staff; compassionate vet; follow-up calls

    Cons: None!

    .

    This is the absolutely BEST place to take your beloved pet! I cannot even put into words how much I care for Dr. Jodi Reed and her staff. First of all, Dr. Jodi is the most compassionate vet I have seen in a very long time. She truly cares about her patients. Her office staff is awesome. All of them are "there for you" through all the good times of having your pet, and also the hard times. And when I say "there for you" - it is beyond the call of duty. My family recently had to make a tough decision, and the love and compassion extended to us was truly touching and helped us get through a very difficult time. We will never go anywhere else. Dr. Jodi loves what she does, her staff loves working with her, and that's simply what it's all about. If you love your pet, look no further. Dr. Jodi is truly amazing and you can trust that your beloved four-legged friend will be in the absolute best of hands. I feel fortunate that I found Harmony - I heard so many great things about the office and now they have lifelong customers. :-)

    5
    ★★★★★

    This is the absolutely BEST place to take your beloved pet! I cannot even put into words how much I care for Dr. Jodi Reed and her staff. First of all, Dr. Jodi is the most compassionate vet I have seen in a very long time. She truly cares about her patients. Her office staff is awesome. All of them are "there for you" through all the good times of having your pet, and also the hard times. And when I say "there for you" - it is beyond the call of duty. My family recently had to make a tough decision, and the love and compassion extended to us was truly touching and helped us get through a very difficult time. We will never go anywhere else. Dr. Jodi loves what she does, her staff loves working with her, and that's simply what it's all about. If you love your pet, look no further. Dr. Jodi is truly amazing and you can trust that your beloved four-legged friend will be in the absolute best of hands. I feel fortunate that I found Harmony - I heard so many great things about the office and now they have lifelong customers. :-)

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    0 out of 2 people found this review helpful.

    .

    Dr. Jodi and her staff are truly the best. If you are looking for a compassionate and caring staff for your beloved pet, look no further. Our family was so fortunate to find them - we heard so many wonderful things about them - and now we will be life-long customers. We wouldn't entrust anyone else with our pet's care. The staff is amazing, and Dr. Jodi truly cares about her patients and it shows. She is there for you through the good and the bad. You will be very happy, but most of all, your pet will be happy! I cannot recommend Harmony Animal Hospital enough. I also cannot express how grateful I am to them for all they have done for our family! Thanks Dr. Jodi!!!

    2
    ★★★★★

    Dr. Jodi and her staff are truly the best. If you are looking for a compassionate and caring staff for your beloved pet, look no further. Our family was so fortunate to find them - we heard so many wonderful things about them - and now we will be life-long customers. We wouldn't entrust anyone else with our pet's care. The staff is amazing, and Dr. Jodi truly cares about her patients and it shows. She is there for you through the good and the bad. You will be very happy, but most of all, your pet will be happy! I cannot recommend Harmony Animal Hospital enough. I also cannot express how grateful I am to them for all they have done for our family! Thanks Dr. Jodi!!!

    Pros: Dr. Jodi is compassionate

    Cons: None!

    Message from Harmony Animal Hospital

    You love your pets, and so do we! We are a state-of-the-art, full-service veterinary hospital for cats & dogs. Come meet Dr. Jodi & her friendly staff and see the difference personal service makes.

    More about Harmony Animal Hospital

    You love your pets, and so do we! Harmony Animal Hospital is a full service veterinary hospital in Apex, and we're happy to also serve our neighbors in Cary, Holly Springs, Fuquay-Varina, Raleigh, Garner, Sanford, and the rest of the surrounding area. Our hospital has been designed by taking ideas from area spas to create a soothing, relaxed atmosphere for you and your pets. We have the latest technology available in a modern facility created solely to provide your pet with the highest quality Western & Eastern integrated medicine, therapies, surgery, and dentistry. We are conveniently located near the intersection of US 1 and Ten-Ten Road in Pinnacle Plaza. At Harmony Animal Hospital, we see patients from puppies and kittens through their golden years. It's very important to Dr. Jodi & her associate Veterinarians, as well as the entire Harmony Animal Hospital staff, to provide the highest quality medicine with a focus on personal attention and compassion for every client and patient. We are very involved with our clients both personally and professionally, which is why our hospital philosophy is based upon providing all clients with individualized options regarding their pet's care. We're so very excited to have created an animal hospital you will love bringing your pets to! We hope you choose us to serve your veterinary needs, and we look forward to providing affordable care for your pets and sharing our genuine concern and compassion in a friendly, inviting environment.

     

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