Thayer Stone

★★★★★
  • 1100 Logger Ct # D102

    Raleigh, NC 27609

    Map & Directions
  • 919-803-6976

About Thayer Stone

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4.5 8
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Terry's team installed granite bathroom counters for me.

The work was done today. Before the installation, we spoke a couple of times with Terry, and he made sure he knew how we wanted the work done. We spoke at length about how we wanted the counter top installed, down to the detail of where the granite should be seamed. Shook hands, week later the counter arrives as promised.

There was one small glitch in that the slab materials, which we purchased at a discount because they were remnants, did not allow the seam to be placed where we agreed. The crew made an adjustment which resulted in an aesthetic we did not like. We called Terry, and his response was that he would make it right. The next day, it was right. They ripped out the back-splash and replaced it. We got what we agreed on, paid the price we agreed on and got it on the date we agreed on. The workmanship was excellent . And, the price was -significantly- lower than I was quoted from the two local home improvement chain stores.

Terry may not have pocketed a lot of money for this job, but he did acquire a customer. For contracting needs in the future, he gets first call. Highly recommended.

Obviously, pretty happy with the experience. Thanks Terry....

5
★★★★★

Terry's team installed granite bathroom counters for me.

The work was done today. Before the installation, we spoke a couple of times with Terry, and he made sure he knew how we wanted the work done. We spoke at length about how we wanted the counter top installed, down to the detail of where the granite should be seamed. Shook hands, week later the counter arrives as promised.

There was one small glitch in that the slab materials, which we purchased at a discount because they were remnants, did not allow the seam to be placed where we agreed. The crew made an adjustment which resulted in an aesthetic we did not like. We called Terry, and his response was that he would make it right. The next day, it was right. They ripped out the back-splash and replaced it. We got what we agreed on, paid the price we agreed on and got it on the date we agreed on. The workmanship was excellent . And, the price was -significantly- lower than I was quoted from the two local home improvement chain stores.

Terry may not have pocketed a lot of money for this job, but he did acquire a customer. For contracting needs in the future, he gets first call. Highly recommended.

Obviously, pretty happy with the experience. Thanks Terry....

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I chose Thayer Stone to do my bathroom remodel after getting quotes from four other companies. Thayer Stone had the best prices out of everyone and the owner, Terry Thayer, made us feel very comfortable by taking the time to explain the process to us in detail. He even had a professional designer on staff that helped us design our new bathroom! Terry is a very professional and nice guy and his employees and subcontractors were very pleasent to work with. We couldn't be more happy with the way our project turned out. If you want a no hassle contractor that does quality work then you will want to go with Thayer Sone.

5
★★★★★

I chose Thayer Stone to do my bathroom remodel after getting quotes from four other companies. Thayer Stone had the best prices out of everyone and the owner, Terry Thayer, made us feel very comfortable by taking the time to explain the process to us in detail. He even had a professional designer on staff that helped us design our new bathroom! Terry is a very professional and nice guy and his employees and subcontractors were very pleasent to work with. We couldn't be more happy with the way our project turned out. If you want a no hassle contractor that does quality work then you will want to go with Thayer Sone.

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From start to finish this was a pleasant experience. After contacting other's in the area I had become discouraged and thought my dream of remodeling my kitchen would never happen. But beginning with Sarah and her marvelous designs I found the entire staff a pleasure to work with. I realized early on that they take pride in their own work and after that knew I had nothing to worry about. They completely remodeled my kitchen and the results are amazing. They were professional, responsive, timely and by the end of the project I felt as if I had made new friends. I will hire them for my next project without a doubt. I enjoyed working with each person on staff and feel like I received quality work at a reasonable price. I would recommend them to anyone. Thanks to Terry and staff for a job very well done.

5
★★★★★

From start to finish this was a pleasant experience. After contacting other's in the area I had become discouraged and thought my dream of remodeling my kitchen would never happen. But beginning with Sarah and her marvelous designs I found the entire staff a pleasure to work with. I realized early on that they take pride in their own work and after that knew I had nothing to worry about. They completely remodeled my kitchen and the results are amazing. They were professional, responsive, timely and by the end of the project I felt as if I had made new friends. I will hire them for my next project without a doubt. I enjoyed working with each person on staff and feel like I received quality work at a reasonable price. I would recommend them to anyone. Thanks to Terry and staff for a job very well done.

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When my husband and I decided to discuss a kitchen remodel we heard an ad on the radio and contacted Terry Thayer from Thayer Stone. He gave FREE ESTIMATES..a real plus, we later found out, and he come to our house within a week. We were totally impressed from the first day and ultimately signed a contract with him. He has wonderfully skilled designers with Sarah and Kristi and the staff is extremely knowledgeable in kitchen design/cabinetry. After the work began we had a daily parade of the best workers that you can imagine. Terry was available day and night via phone, email, and person to give 100% to our project. We never tried to contact him at any time that he didn't get back with us in minutes. We have lived in our house for 40 years and although it was in real need of a remodel, we had never done anything of this magnitude. It could have been a nightmare, but it was an awesome experience. We couldn't be happier.

5
★★★★★

When my husband and I decided to discuss a kitchen remodel we heard an ad on the radio and contacted Terry Thayer from Thayer Stone. He gave FREE ESTIMATES..a real plus, we later found out, and he come to our house within a week. We were totally impressed from the first day and ultimately signed a contract with him. He has wonderfully skilled designers with Sarah and Kristi and the staff is extremely knowledgeable in kitchen design/cabinetry. After the work began we had a daily parade of the best workers that you can imagine. Terry was available day and night via phone, email, and person to give 100% to our project. We never tried to contact him at any time that he didn't get back with us in minutes. We have lived in our house for 40 years and although it was in real need of a remodel, we had never done anything of this magnitude. It could have been a nightmare, but it was an awesome experience. We couldn't be happier.

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We had an outstanding experience with one person from this company, Bill Stephany. Bill is no longer with this company, he is on his own now. He gave so much attention to our project and every detail was important to him. He was conscious of the fact that we had to stay out of our home for a short time while renovations were completed and therefore did everything possible to make our stay away from home as short as possible. We had excellent communication back and forth throughout the process and LOVE the finished product!!! We have a beautiful kitchen now, and we have Bill Stephany to thank.
R and D Coury

5
★★★★★

We had an outstanding experience with one person from this company, Bill Stephany. Bill is no longer with this company, he is on his own now. He gave so much attention to our project and every detail was important to him. He was conscious of the fact that we had to stay out of our home for a short time while renovations were completed and therefore did everything possible to make our stay away from home as short as possible. We had excellent communication back and forth throughout the process and LOVE the finished product!!! We have a beautiful kitchen now, and we have Bill Stephany to thank.
R and D Coury

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Terry was one of the most professional, courteous and customer service oriented contractors I have ever hired.
He installed granite countertops in my kitchen 2 years ago and I loved my kitchen so much, I asked him back to do my fireplace 9 months later !!!.

I have just asked him to build me extra kitchen cabinets in my nook area and to install granite countertops to match the
work he did before.
I had no hesitation in asking him to undertake this work because I KNOW the job will be done quickly, professionally and as always for a fair price........

I have used unreliable contractors in the past - one of them even stole from me and is in fact now in jail. I have complete confidence in asking Terry Thayer to do anything in my home. I have given him permission to release my contact information as a reference to anyone looking to hire a contractor of this type.

Well done Thayer Stone ....You stand out from the crowd!!

Update 1/15/10..

No surprise...Thayer Stone did a fantastic job on my new cabinets. Jason, the installer was a sweetheart and took great care to make sure the installation was perfect. Love it....love it....love it...

5
★★★★★

Terry was one of the most professional, courteous and customer service oriented contractors I have ever hired.
He installed granite countertops in my kitchen 2 years ago and I loved my kitchen so much, I asked him back to do my fireplace 9 months later !!!.

I have just asked him to build me extra kitchen cabinets in my nook area and to install granite countertops to match the
work he did before.
I had no hesitation in asking him to undertake this work because I KNOW the job will be done quickly, professionally and as always for a fair price........

I have used unreliable contractors in the past - one of them even stole from me and is in fact now in jail. I have complete confidence in asking Terry Thayer to do anything in my home. I have given him permission to release my contact information as a reference to anyone looking to hire a contractor of this type.

Well done Thayer Stone ....You stand out from the crowd!!

Update 1/15/10..

No surprise...Thayer Stone did a fantastic job on my new cabinets. Jason, the installer was a sweetheart and took great care to make sure the installation was perfect. Love it....love it....love it...

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I would never again hire Thayer Stone. They signed a contract with us for a complete home remodel. Unbeknownst to us, an employee was acting as our contractor and he signed the contract behind Terry Thayers back. Thayer Stone then fired that employee, and fulfilled the obligations of the contract. HOWEVER, while some of the sub- contractors were professional, some were very rude. Two different time, my husband and I overheard them making fun of our house. It was an extremely large project, with a very limited budget, but there is no need to be disrespectful. Terry was somewhat argumentative about certain items specified in our contract, and was VERY aggresive when it came to payments. We moved into the house six months agao, and our HVAC system still does not work properly. WE CANNOT EVEN TURN THE HEAT ON, DUE TO POSSIBLE CARBON MONOXIDE LEAKAGE!!!!!

Thayer Stone has been slow to respond to our complaints. Terry does not communicate information effectively and has not taken iniative to resolve this problem. I am extremely disapointed with the lack of follow- through. I would not recommend this company to anyone. We are filing complaints with the NC Board of General Contractors and the BBB.

0
★☆☆☆☆

I would never again hire Thayer Stone. They signed a contract with us for a complete home remodel. Unbeknownst to us, an employee was acting as our contractor and he signed the contract behind Terry Thayers back. Thayer Stone then fired that employee, and fulfilled the obligations of the contract. HOWEVER, while some of the sub- contractors were professional, some were very rude. Two different time, my husband and I overheard them making fun of our house. It was an extremely large project, with a very limited budget, but there is no need to be disrespectful. Terry was somewhat argumentative about certain items specified in our contract, and was VERY aggresive when it came to payments. We moved into the house six months agao, and our HVAC system still does not work properly. WE CANNOT EVEN TURN THE HEAT ON, DUE TO POSSIBLE CARBON MONOXIDE LEAKAGE!!!!!

Thayer Stone has been slow to respond to our complaints. Terry does not communicate information effectively and has not taken iniative to resolve this problem. I am extremely disapointed with the lack of follow- through. I would not recommend this company to anyone. We are filing complaints with the NC Board of General Contractors and the BBB.

Pros: Our kitchen is beautiful

from CitySearch
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From beginning to end, Thayer Stone was great! If you are in the market for granite countertops, I highly recommend them from beginning to end. We were novices in this endeavor, and they all worked together to answer all of our questions and to make sure that we were completely satisfied. Terry Thayer and Bill Stephany and Kristi all three helped to make this a great experience for us. Our granite countertops are beautiful, and we had them put a stone backsplash in, which is also beautiful. I recommend hiring Thayer Stone; they do a great job!

2
★★★★★

From beginning to end, Thayer Stone was great! If you are in the market for granite countertops, I highly recommend them from beginning to end. We were novices in this endeavor, and they all worked together to answer all of our questions and to make sure that we were completely satisfied. Terry Thayer and Bill Stephany and Kristi all three helped to make this a great experience for us. Our granite countertops are beautiful, and we had them put a stone backsplash in, which is also beautiful. I recommend hiring Thayer Stone; they do a great job!

from CitySearch

Message from Thayer Stone

I guarantee my work 100%. I have as many references as you would like to call on. It would be an honor for us to be a part of you next project.

More about Thayer Stone

Remodeling kitchens, bathrooms, attics & basements. Custom granite counter tops, tile back splash, tile floors & custom tile showers. We also build new custom homes and additions. Free estimates, design work and a designer to help with all of your selections.

 

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