We recently replaced the HVAC in our 20+ year old home. We chose Shumate Mechanical after much research. They not only met our expectations they far exceeded them. We have been completely satisfied. This compliment is not easily achieved in this day and time (and especially from me)! This being said, the team installing our new HVAC (Patrik and Stephen) were impressive. They took their time and did not sit around and take breaks. We have had many updates to our home recently (roof, piers, siding, remodeling) and the service is top notch and we would recommend Shumate Air Conditioning and Heating to anyone. You will agree with this post when you see the quality work they provide yourself.
When I came home from work one day to find my A/C wasn't working and it was 100 degrees outside,and plenty stuffy in my house! I didn't hesitate to call Shumate. I'd used them in the past and they were honest, reasonably prices, knowledgeable as well as personable. This time was no different, they fixed me right up and I was able to get a good / cool nights sleep!
I wouldn't hesitate for a second to recommend Shumate to anyone - they really are GREAT!
When we requested a quote from Shumate for our new A/C system, a division manager came to our office without delay. Within two days a plan was made, the quote was delivered on-time, and the work plan was explained to us clearly. From the demolition and removal of our old system, to the installation of our new equipment, the service teams worked together with seamless military precision - and most important, all work was done during our regular business hours with no disturbance of our daily commerce. Upon completion, both the warehouse and showroom areas were cleaned back up entirely. The service we received from Shumate couldn't have been better, and we appreciate that.
Pros: High Precision Techs / Honest Sales Force / 100% Reliable
I happen to be one of those people who most businesses would probably call high maintenance. I am definitely very particular about my home and any work or service performed in or on it. When I hired Shumate the 1st time, I had been told they were good, but I expected the so - so service that I have gotten from other companies. They really surprised me with how they do things. These guys are real Pros. Now that I have used them a few times, I won't use anybody else. They are squared away across the board! Use them with confidence!!!
Pros: Prompt, Professional, Precise
I called Shumate for an estimate on a total system replacement. Their quote was far better than anyone else's, they are rated A+ with the Better Business and they got out to my house far sooner than anyone else would have. Their techs worked with me to do the installation in a way that would be easier to hide even though it was more difficult for them)
I would recommend them to anybody who asked and will definitely use them in the future for routine maintenance.
Pros: Friendly, reasonable pricing, professional
I've been very happy with Shumate in regards to my HVAC system. They've always been on time, and very knowledgeable. I recently had to have my unit replaced and they were able to accommodate me very quickly and did quality work.
Pros: Professional, punctual, competitive
Shumate was not my first choice since I had never heard of them. However, I called, and a real person answered the phone. They connected me with the proper person who answered the phone, (no voicemail). The technician showed up on time!!!...was very courteous and professional, quoted me the repair cost, (which was very reasonable) before he did the work, fixed the problem and left me feeling like I had made the best decision of the day.
I highly recommend these folks if you want honesty and integrity as well as professional service.
I understand that they come highly recommended to replace my heating and air system when the time comes.
Pros: Thumbs UP!!!
SHUMATE HVAC (919-662-8040) quite literally pulled our bacon out of the fire when our 19 month old, $5375.00 Complete Lennox System (installed by Service Experts of Raleigh) failed during the June 08 heat wave. The "Service Experts" refused to send a repairman for four full days and were very rude about telling us so. Shumate Heating and A/C (Albert to be precise) came to our rescue in two hours and after a one hour repair to the Service Experts installation gaff we were up and running. Needless to say we signed a maintenance agreement with Shumate and "Service Experts" will be summarily kicked to the proverbial curb. We recommend you do the same.
Pros: Professional, honest, timely and knowledgable HVACers.