Helendale Dermatology & Medical Spa

★★★★★
  • 500 Helendale Road

    Rochester, NY 14609

    Map & Directions
  • 585-266-5420

About Helendale Dermatology & Medical Spa

Categories
  • Dermatologists
Details
  • Electrolysis
  • Botox
Hours
M 8:30am-4pm, Tu 8:30am-5pm, W 8:30am-4pm, Th 8:30am-5pm, F 8:30am-4pm, Sa-Su Closed (Medical Spa M-F 9am-7pm)
Payment Options
  • Financing
  • American Express
  • Discover
  • MasterCard
  • Visa
  • Check
  • Cash

Health & Medical

Health & Medical
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Our Staff

Dermatology Staff

    Services

      Dermatology

        Medical Spa

          5 13
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          .

          I have been going to HD for three years. Yes, it is a busy place---I waited 45 minutes past my appointment time in the waiting room, and wasn't happy; however, every visit since has been on time. Once I needed to see Dr. Arthur for a

          3
          ★★★★★

          I have been going to HD for three years. Yes, it is a busy place---I waited 45 minutes past my appointment time in the waiting room, and wasn't happy; however, every visit since has been on time. Once I needed to see Dr. Arthur for a

          .

          Overpriced, snobby and condescending. I have gone to this Dermatology office for over 2 years and my skin has not cleared up. Every time I try to schedule and appointment its for five months in advance. The staff are rude and stuffy. I

          3
          ★★★★★

          Overpriced, snobby and condescending. I have gone to this Dermatology office for over 2 years and my skin has not cleared up. Every time I try to schedule and appointment its for five months in advance. The staff are rude and stuffy. I

          .

          My experience with Dr. Arthur and Helendale Dermatology has been overall very positive. Dr. Arthur is friendly and very knowledgeable when it comes to the skin. I experienced minimal wait times and find the office environment to be very

          3
          ★★★★★

          My experience with Dr. Arthur and Helendale Dermatology has been overall very positive. Dr. Arthur is friendly and very knowledgeable when it comes to the skin. I experienced minimal wait times and find the office environment to be very

          .

          If you have the slightest tinge of coloring to your skin (tan) do not go here. She is very arrogant/self-righteous and rude. There are better ways to educate people about the sun then to start out the appt. with "What can I do for YOU?"

          3
          ★★★★★

          If you have the slightest tinge of coloring to your skin (tan) do not go here. She is very arrogant/self-righteous and rude. There are better ways to educate people about the sun then to start out the appt. with "What can I do for YOU?"

          .

          I have been a pt at Helendale for over 5 years, and I have had nothing but excellent care! Dr. Arthur and her staff really seem to want the best for me. I do know it can be sometimes "difficult" to make appointments, but her nursing

          3
          ★★★★★

          I have been a pt at Helendale for over 5 years, and I have had nothing but excellent care! Dr. Arthur and her staff really seem to want the best for me. I do know it can be sometimes "difficult" to make appointments, but her nursing

          .

          I'm am astonished at the bad reviews. Nothing but professional care there. Yes, you have to wait to get an appointment. That's kinda typical of someplace really good. Nothing but the best to say- my whole family goes there!

          3
          ★★★★★

          I'm am astonished at the bad reviews. Nothing but professional care there. Yes, you have to wait to get an appointment. That's kinda typical of someplace really good. Nothing but the best to say- my whole family goes there!

          .

          I've been a patient with HDM for many years and they've always gone the extra mile to address my concerns in a timely fashion, even when I had health insurance issues.
          I don't know who these other reviewers are but their reviews seem like

          3
          ★★★★★

          I've been a patient with HDM for many years and they've always gone the extra mile to address my concerns in a timely fashion, even when I had health insurance issues.
          I don't know who these other reviewers are but their reviews seem like

          .

          I have tolerated their overpriced products and condescending attitudes for years, but the final straw was : after several failed attempts to remove a few tiny warts on my 9yr old's leg, the most recent treatment left a terrible rash that

          3
          ★★★★★

          I have tolerated their overpriced products and condescending attitudes for years, but the final straw was : after several failed attempts to remove a few tiny warts on my 9yr old's leg, the most recent treatment left a terrible rash that

          .

          My Pharmacy said they only perscribe the most expensive products/drugs and never write generic, in their experience - and it is a Wegman's Pharmacy! If someone has insurance that doesn't cover what they consider "cosmetic", they will not

          3
          ★★★★★

          My Pharmacy said they only perscribe the most expensive products/drugs and never write generic, in their experience - and it is a Wegman's Pharmacy! If someone has insurance that doesn't cover what they consider "cosmetic", they will not

          .

          I would never recommend Helendale Dermatology to anyone! Dr. Elizabeth Arthur is a sham! I spent 2 years buying over priced lotions and creams and was prescribed the most expensive drugs, with no results. When I switched to another

          3
          ★★★★★

          I would never recommend Helendale Dermatology to anyone! Dr. Elizabeth Arthur is a sham! I spent 2 years buying over priced lotions and creams and was prescribed the most expensive drugs, with no results. When I switched to another

          .

          I recently had a rash on my shoulder and called them to schedule an appointment, but unable to get in for over a month!!! So I called someone else and was able to get in that Same Day! Good thing because it was SHINGLES!!! I could have

          3
          ★★★★★

          I recently had a rash on my shoulder and called them to schedule an appointment, but unable to get in for over a month!!! So I called someone else and was able to get in that Same Day! Good thing because it was SHINGLES!!! I could have

          .

          I went to see Dr. Arthur for some skin problems. She knew what she was doing, and the removal of the mole was near painless, and quick. The office is beautiful and you feel very comfortable there. All of the medical staff was friendly.

          4
          ★★★★☆

          I went to see Dr. Arthur for some skin problems. She knew what she was doing, and the removal of the mole was near painless, and quick. The office is beautiful and you feel very comfortable there. All of the medical staff was friendly.

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          .

          Friendly staff and great offices. We use dermatology services requiring medical treatment, as this facility also is a spa it is very relaxed and non-threatening. Goe a referral through your health plan..Highly recommend.

          4
          ★★★★☆

          Friendly staff and great offices. We use dermatology services requiring medical treatment, as this facility also is a spa it is very relaxed and non-threatening. Goe a referral through your health plan..Highly recommend.

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