Bieker Agency Inc

★★★★☆
  • 346 Ne Quimby Ave # 101

    Bend, OR 97701

    Map & Directions
  • 541-389-4357

About Bieker Agency Inc

Insurance

Insurance
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3.5 2
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Excellent Service! Low rates, always picks up their phone! Outstanding service! Mike takes care of all my insurance.

3
★★★★★

Excellent Service! Low rates, always picks up their phone! Outstanding service! Mike takes care of all my insurance.

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The agent I worked with entered my billing info wrong and as a result my insurance was canceled- worse yet they failed to notify me in a timely manner, sending a letter out WEEKS after the fact. I would have expected at least a phone call from a company that had insured me for more than 10 years. When I called to address the problem, the agent was dismissive and rude, failing completely to take any responsibility for their lack of communication. They quoted me a rate that was essentially DOUBLE my previous rate... I can only imagine what would have happened if I had been in an accident while I was unknowingly uninsured. Would give ZERO stars if that were an option.

0
★☆☆☆☆

The agent I worked with entered my billing info wrong and as a result my insurance was canceled- worse yet they failed to notify me in a timely manner, sending a letter out WEEKS after the fact. I would have expected at least a phone call from a company that had insured me for more than 10 years. When I called to address the problem, the agent was dismissive and rude, failing completely to take any responsibility for their lack of communication. They quoted me a rate that was essentially DOUBLE my previous rate... I can only imagine what would have happened if I had been in an accident while I was unknowingly uninsured. Would give ZERO stars if that were an option.

Cons: rude agents, disrescpectful, CRIMINAL lack of communication

 

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