VCA Fox Chapel Animal Hospital

★★★☆☆
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  • 1152 Freeport Rd

    Pittsburgh, PA 15238-3104

    Map & Directions
  • 412-275-6041

3.3571 14
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The doctors and staff were absolutely wonderful when the time came for me to put down one of my cats who suffered from cancer. From the moment I arrived at the office, everyone greeted me with compassion and respect for my feelings. Despite the sad reason for my visit that day, I great appreciate all of the love and support I received from everyone at VCA. Thanks again, as your kindness is greatly appreciated.

5
★★★★★

The doctors and staff were absolutely wonderful when the time came for me to put down one of my cats who suffered from cancer. From the moment I arrived at the office, everyone greeted me with compassion and respect for my feelings. Despite the sad reason for my visit that day, I great appreciate all of the love and support I received from everyone at VCA. Thanks again, as your kindness is greatly appreciated.

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After having read these reviews I feel it necessary to write my own...I have been taking my animals (dogs, cats, birds and even my turtle) for maybe 20 years. I agree the receptionists as a group aren't especially friendly, but they get the job done and I don't go there to see them. I have visited Dr's Murphy, Miggins and Wagner and can't say enough positive things about each of them. If my pet needs medical care he/she gets it, if I have a question they answer it and I've never been steered wrong. Of course -- like when we visit human doctors it helps to do your homework and be able to discuss any issues at least somewhat intelligently so you (the patient) can make an informed decision. I have been treated very well by the doctors here in many types of pet situations over the years...and for that, I am thankful they are there.

5
★★★★★

After having read these reviews I feel it necessary to write my own...I have been taking my animals (dogs, cats, birds and even my turtle) for maybe 20 years. I agree the receptionists as a group aren't especially friendly, but they get the job done and I don't go there to see them. I have visited Dr's Murphy, Miggins and Wagner and can't say enough positive things about each of them. If my pet needs medical care he/she gets it, if I have a question they answer it and I've never been steered wrong. Of course -- like when we visit human doctors it helps to do your homework and be able to discuss any issues at least somewhat intelligently so you (the patient) can make an informed decision. I have been treated very well by the doctors here in many types of pet situations over the years...and for that, I am thankful they are there.

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In looking for the hospital's phone number online, I came across this site and happened to notice a few negative reviews, which I felt necessitated a response. I've used this practice for two dogs since the mid 80s and have ZERO complaints. They are extremely professional, friendly to pets, and excellent at diagnosing & treating a myriad of health conditions for pets. As you can see, I'm using my full name, Robert Mendelson, in order to add veracity to this review.

5
★★★★★

In looking for the hospital's phone number online, I came across this site and happened to notice a few negative reviews, which I felt necessitated a response. I've used this practice for two dogs since the mid 80s and have ZERO complaints. They are extremely professional, friendly to pets, and excellent at diagnosing & treating a myriad of health conditions for pets. As you can see, I'm using my full name, Robert Mendelson, in order to add veracity to this review.

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i am looking for a vet, but this place is obviously not for me. after reading the reviews, i am going to keep on looking.

1
★☆☆☆☆

i am looking for a vet, but this place is obviously not for me. after reading the reviews, i am going to keep on looking.

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After 2.5 years, and over $2000 dollars spent, $1000 within 8 months on a 12 lb Cairn Terrier rescue, I found VCA Fox Chapel's customer service to go down and their prices to go up! Specifically, in 11/09, my rescue needed dental work. Without question, I paid appox. $700. Just 2 weeks ago (the end of March 2010), I noticed a horrible odor and a growth on his gum as well as hearing him up at night. I scheduled a re-visit. OK, re-visit scheduled for detal noted and confirmed by the desk. I get there, Dr. Murphy said oh..yes there is an infection, we'll put him on antibiotics. Then he has me feel my dogs chest for a couple of lumps that he wants to run a Cytology, fine...all checked out clear. I waited forever at the desk to check out due to a new computer code system. By the time I received the bill, I did not have time to examine it since it was hot and my dogs were in the car. Of the $169 tab, although all other tests were negative and not what I brought the dog in for....I only questioned the $49 Exam fee. I called and told them it was a re-vist. They said, oh..I don't know why Dr Murphy charged you the full amount but let me check and have someone call you back. An hour later, I get a message, there will be no credit. Dr Murphy said he did a full exam. I returned the call and spoke with Renee who was rude, lacked any empathy and constantly interrupted me when I was trying to explain that I was only questioning the $49 portion of the bill. Finally, she said, mammm...a revisit must be within 2 to 3 weeks. Well folks, I guess they are really amazing at this clinic, to be able to dictate when an infection will set in!!!!! Not only did they refuse to discount any of the $49 portion of the bill, Renee could care less that I was not going to be their client any longer and gave the stock answer..."I'm sorry you feel that way!" They do not have a clue regarding in extent of their wrong doing regarding the dental infection. Don't go there just because they are the only vet in the nearby area. If your pet is worth going to the vet, they are worth driving a few extra miles. I hear there is a terrific vet in Point Breeze.

1
★☆☆☆☆

After 2.5 years, and over $2000 dollars spent, $1000 within 8 months on a 12 lb Cairn Terrier rescue, I found VCA Fox Chapel's customer service to go down and their prices to go up! Specifically, in 11/09, my rescue needed dental work. Without question, I paid appox. $700. Just 2 weeks ago (the end of March 2010), I noticed a horrible odor and a growth on his gum as well as hearing him up at night. I scheduled a re-visit. OK, re-visit scheduled for detal noted and confirmed by the desk. I get there, Dr. Murphy said oh..yes there is an infection, we'll put him on antibiotics. Then he has me feel my dogs chest for a couple of lumps that he wants to run a Cytology, fine...all checked out clear. I waited forever at the desk to check out due to a new computer code system. By the time I received the bill, I did not have time to examine it since it was hot and my dogs were in the car. Of the $169 tab, although all other tests were negative and not what I brought the dog in for....I only questioned the $49 Exam fee. I called and told them it was a re-vist. They said, oh..I don't know why Dr Murphy charged you the full amount but let me check and have someone call you back. An hour later, I get a message, there will be no credit. Dr Murphy said he did a full exam. I returned the call and spoke with Renee who was rude, lacked any empathy and constantly interrupted me when I was trying to explain that I was only questioning the $49 portion of the bill. Finally, she said, mammm...a revisit must be within 2 to 3 weeks. Well folks, I guess they are really amazing at this clinic, to be able to dictate when an infection will set in!!!!! Not only did they refuse to discount any of the $49 portion of the bill, Renee could care less that I was not going to be their client any longer and gave the stock answer..."I'm sorry you feel that way!" They do not have a clue regarding in extent of their wrong doing regarding the dental infection. Don't go there just because they are the only vet in the nearby area. If your pet is worth going to the vet, they are worth driving a few extra miles. I hear there is a terrific vet in Point Breeze.

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Wonderful care !!!! Especially Dr. Miggins . Extremely knowledgeable and wonderful with the pets!!!!

5
★★★★★

Wonderful care !!!! Especially Dr. Miggins . Extremely knowledgeable and wonderful with the pets!!!!

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Fox Chapel Animal Hospital has wonderful vets and terrific staff. The thing with most people that own pets is that they want the doctors to have ALL the answers, which they don't and won't. Read a book about your dog so you are able to have an intellectual conversation with your vet and also so you are able to decide for yourself about the care of your pet with whatever is offered to you, and make a "educated" choice. All doctors don't know everything. I have taken all my animals to Fox Chapel and have been treated wonderfully. If I don't want something done to my pet, I say no. That's that. The Vet there has come to my house to deliver medication. He has come to my home on a Sunday afternoon to put my dog down who was extremely ill. I make INFORMED decisions about my pet's care and you should too.

5
★★★★★

Fox Chapel Animal Hospital has wonderful vets and terrific staff. The thing with most people that own pets is that they want the doctors to have ALL the answers, which they don't and won't. Read a book about your dog so you are able to have an intellectual conversation with your vet and also so you are able to decide for yourself about the care of your pet with whatever is offered to you, and make a "educated" choice. All doctors don't know everything. I have taken all my animals to Fox Chapel and have been treated wonderfully. If I don't want something done to my pet, I say no. That's that. The Vet there has come to my house to deliver medication. He has come to my home on a Sunday afternoon to put my dog down who was extremely ill. I make INFORMED decisions about my pet's care and you should too.

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About 2 years ago, my ferret started to lose his hair (the first visible symptom of adrenal gland cancer). My vet (not Fox Chapel) told me that there was nothing that could be done, but when he started having trouble going to the bathroom, that meant that it would be time to put him down. We watched him continue to lose hair until he was completely naked except for his head and feet. Just by chance, I mentioned this to someone who recommended Dr. Wagner at Fox Chapel. I took my ferret in for a "Des implant," and within a few months, his hair started to come back (the implant shrinks the tumors and stops symptoms). It has now been 18 months, and I have a perfectly happy - and furry - ferret. But I have to say that the people in that office aren't the friendliest group of people.

4
★★★★☆

About 2 years ago, my ferret started to lose his hair (the first visible symptom of adrenal gland cancer). My vet (not Fox Chapel) told me that there was nothing that could be done, but when he started having trouble going to the bathroom, that meant that it would be time to put him down. We watched him continue to lose hair until he was completely naked except for his head and feet. Just by chance, I mentioned this to someone who recommended Dr. Wagner at Fox Chapel. I took my ferret in for a "Des implant," and within a few months, his hair started to come back (the implant shrinks the tumors and stops symptoms). It has now been 18 months, and I have a perfectly happy - and furry - ferret. But I have to say that the people in that office aren't the friendliest group of people.

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I absolutely love Dr. Resek ! She is an excellent veterinarian and I would highly, highly recommend her to anyone !!! We recently had a mis-hap with our dog and was mis-diagnosed by a different vet here in Pittsburgh. In less than 20 minutes she ran necessary tests and had the problem solved. I will take all of my pets to this hospital ! I have met with the other vets as well and all are very nice and informative !

5
★★★★★

I absolutely love Dr. Resek ! She is an excellent veterinarian and I would highly, highly recommend her to anyone !!! We recently had a mis-hap with our dog and was mis-diagnosed by a different vet here in Pittsburgh. In less than 20 minutes she ran necessary tests and had the problem solved. I will take all of my pets to this hospital ! I have met with the other vets as well and all are very nice and informative !

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I took my cat when she was sick. The vet was inexperienced, and took tens of unnecessary x-rays which didn't find anything in my cat's stomach. The cost of x-rays was near $1,000. The vet kept on saying the cat's going to die which made me very upset. All my cat needed was an IV fluid to make her feel better. The vet also wanted to open the cat's stomach even after the cat was OK and was ready to go home. She said that she must open the cat's stomach to make sure there is nothing. Absolutely horrendous experience, and I never go there again.

1
★☆☆☆☆

I took my cat when she was sick. The vet was inexperienced, and took tens of unnecessary x-rays which didn't find anything in my cat's stomach. The cost of x-rays was near $1,000. The vet kept on saying the cat's going to die which made me very upset. All my cat needed was an IV fluid to make her feel better. The vet also wanted to open the cat's stomach even after the cat was OK and was ready to go home. She said that she must open the cat's stomach to make sure there is nothing. Absolutely horrendous experience, and I never go there again.

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0 out of 2 people found this review helpful.

.

I would never recommend this Vet to anyone: The Vets don't know how to listen, and the receptionists are rude- I've spread this story to our neighborhood meetings, any UPMC-employed pet owner that we know (we've worked there for years), and any pet owner we know: In mid-October, I specifcally asked Dr. Miggins to provide vaccinations for boarding our dog for the next 6 months. When I went to board her in January, the kennel called and said that they could not take her because she was not up-to date on her distemper shot. Not only did Dr. Miggins NOT acknowledge that he had made this mistake, he advised that we had to bring her in for a regular office visit ($42) to get her shot. While I already argued that we had paid for an office visit less than 3 months ago, would be willing to pay for the necessary shot, and ASKED SPECIFICALLY to have her ready for the kennel--he chose to ignore me. I promptly pulled my dog out and found a friendlier vet, who would not charge an office visit to cover a vaccination and instead charge a "tech fee" of $15, if a vaccine needed to be administered in between office visits. Don't choose the VCA: Unfriendly & Uncooperative.

1
★☆☆☆☆

I would never recommend this Vet to anyone: The Vets don't know how to listen, and the receptionists are rude- I've spread this story to our neighborhood meetings, any UPMC-employed pet owner that we know (we've worked there for years), and any pet owner we know: In mid-October, I specifcally asked Dr. Miggins to provide vaccinations for boarding our dog for the next 6 months. When I went to board her in January, the kennel called and said that they could not take her because she was not up-to date on her distemper shot. Not only did Dr. Miggins NOT acknowledge that he had made this mistake, he advised that we had to bring her in for a regular office visit ($42) to get her shot. While I already argued that we had paid for an office visit less than 3 months ago, would be willing to pay for the necessary shot, and ASKED SPECIFICALLY to have her ready for the kennel--he chose to ignore me. I promptly pulled my dog out and found a friendlier vet, who would not charge an office visit to cover a vaccination and instead charge a "tech fee" of $15, if a vaccine needed to be administered in between office visits. Don't choose the VCA: Unfriendly & Uncooperative.

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0 out of 1 people found this review helpful.

.

Having just moved to Pittsburgh and left a veterinary office behind that I loved I wasn't sure that I would find the same kind of service elsewhere. I was not disappointed with VCA Fox Chapel ! The veterinarians are wonderful : compassionate, they took their time to explain things, and overall it was a wonderful experience. As for the other review about the heartworm testing, it is my understanding that you should have your dog tested yearly and it is inappropriate for them to dispense heartworm medications without testing. Also, many of the reasons vets do not like internet pharmacy companies is because they obtain their medications from unknown sources. They want to make sure we get the right medicine. They were very kind and did price match my request. Overall I think this is a great place ! I didn't mind the cost (having come from California it was a relief to see these prices ) ! Plus, I think their quality of care far exceeds that of other hospitals.

PROS: Great doctors !!!!
CONS: None, keep up the god work

4
★★★★☆

Having just moved to Pittsburgh and left a veterinary office behind that I loved I wasn't sure that I would find the same kind of service elsewhere. I was not disappointed with VCA Fox Chapel ! The veterinarians are wonderful : compassionate, they took their time to explain things, and overall it was a wonderful experience. As for the other review about the heartworm testing, it is my understanding that you should have your dog tested yearly and it is inappropriate for them to dispense heartworm medications without testing. Also, many of the reasons vets do not like internet pharmacy companies is because they obtain their medications from unknown sources. They want to make sure we get the right medicine. They were very kind and did price match my request. Overall I think this is a great place ! I didn't mind the cost (having come from California it was a relief to see these prices ) ! Plus, I think their quality of care far exceeds that of other hospitals.

PROS: Great doctors !!!!
CONS: None, keep up the god work

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However it is a bit pricy. We were very pleased with the treatment of our animal but felt as thought the price was elevated for the area. We really needed to get our dog in to a vet otherwise we would have gone somewhere more reasonable.

3
★★★☆☆

However it is a bit pricy. We were very pleased with the treatment of our animal but felt as thought the price was elevated for the area. We really needed to get our dog in to a vet otherwise we would have gone somewhere more reasonable.

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I went to VCA Fox Chapel Animal Hospital for several years because they were convenient but finally switched because their service was so bad. As an example, I needed to get more heartworm preventative medicine for my dog and when I called to get it, they refused to give me a prescription unless I got it filled with them. This is illegal and when I pointed that out, they said they couldn't give me a prescription at all since my dog hadn't had a test. Since I always take her there, I asked why they hadn't given her the test. They said they could give her the test if I got the prescription filled there. Also, my Grandma's dog is very sick and went there and they said there was nothing they could do (after charging almost $1000 in tests) and another vet was able to help.

2
★★☆☆☆

I went to VCA Fox Chapel Animal Hospital for several years because they were convenient but finally switched because their service was so bad. As an example, I needed to get more heartworm preventative medicine for my dog and when I called to get it, they refused to give me a prescription unless I got it filled with them. This is illegal and when I pointed that out, they said they couldn't give me a prescription at all since my dog hadn't had a test. Since I always take her there, I asked why they hadn't given her the test. They said they could give her the test if I got the prescription filled there. Also, my Grandma's dog is very sick and went there and they said there was nothing they could do (after charging almost $1000 in tests) and another vet was able to help.

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0 out of 1 people found this review helpful.

Message from VCA Fox Chapel Animal Hospital

At VCA, your pet's health is our top priority and excellent service is our goal. We treat each pet knowing it is an extension of your family. Our dedicated staff of veterinarians, board certified specialists, and technicians strive each day to give your pet the very best in medical care. We understand how important it is to have a local veterinarian you can trust and who, most importantly, knows your pet almost as well as you. With nearly 600 hospitals in 42 States, we've built a network of trusted local animal health providers giving the finest care for the pets in your family. We invite you to get to know our caring staff! New VCA patients are eligible for a FREE First Exam - a risk-free opportunity to learn what makes VCA so different.

We're looking forward to meeting you and your pet and demonstrating our commitment to providing your pet the highest quality care!. Our hospital offers a wide range of general and specialized medical treatments and services including:
• Advanced Care Services
• Allergy & Itchy Skin Relief
• Diabetes Treatment (Canine & Feline)
• Diagnostics
• Diet & Nutrition
• Disease Treatment
• Flea & Tick Control
• General Care
• Heartworm Disease Treatment (Canine & Feline)
• Internal medicine
• Medications/Prescriptions
• Parasite Control
• Pet Wellness Exams
• Physical Examinations
• Preventive Care
• Primary Care
• Puppy & Kitten Wellness
• Senior Pet Wellness
• Spay & Neuter
• Vaccines & Vaccinations
• Weight Loss Programs

Please call us today to review your pet's medical and health issues and how we may be able to help!

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