Knoxwood Hills

★☆☆☆☆
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  • 2627 Wimpole Ave

    Knoxville, TN 37914

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About Knoxwood Hills

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Sun 10am-5pm, Mon-Fri 9am-6pm

Real Estate

Real Estate
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1.0 4
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Knoxwood Hills Apartments is a scam. I lived there for almost 14 months, while being there we never received pest control unless we asked for it (which is in our lease to have), we had rats and cockroaches we couldn't get rid of, our front door didn't shut unless it was locked and at one point my boyfriend pulled the handle completely off trying to shut the door. There were more ppl living in the units than allowed by law. there was prostitution and drug usage outside my door constantly. every time i would come home at least 15 mexicans would be standing in the walk way grabbing at me (my butt and boobs). We had no A/C in the summer of 2010 and I was pregnant and the only way that we got them to fix the problem was to threaten a lawsuit. The company doesn't fix any of the problems that the tenants have most of them are A/C related. They told me that I didn't have to worry about the last months rent b/c of the problems they had given us in the past and now I'm being called by a collection agency. I don't feel that we owe this money due to their neglect not ours. They're trash outside all the time and ppl parking in the grass where the kids play. We don't owe them this money they say we do and now I've been through every step and now I'm reporting them to the BBB so their practices are out there in the open.

1
★☆☆☆☆

Knoxwood Hills Apartments is a scam. I lived there for almost 14 months, while being there we never received pest control unless we asked for it (which is in our lease to have), we had rats and cockroaches we couldn't get rid of, our front door didn't shut unless it was locked and at one point my boyfriend pulled the handle completely off trying to shut the door. There were more ppl living in the units than allowed by law. there was prostitution and drug usage outside my door constantly. every time i would come home at least 15 mexicans would be standing in the walk way grabbing at me (my butt and boobs). We had no A/C in the summer of 2010 and I was pregnant and the only way that we got them to fix the problem was to threaten a lawsuit. The company doesn't fix any of the problems that the tenants have most of them are A/C related. They told me that I didn't have to worry about the last months rent b/c of the problems they had given us in the past and now I'm being called by a collection agency. I don't feel that we owe this money due to their neglect not ours. They're trash outside all the time and ppl parking in the grass where the kids play. We don't owe them this money they say we do and now I've been through every step and now I'm reporting them to the BBB so their practices are out there in the open.

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This place is the biggest dump. We moved in July 2010. Our heat and air has never worked right. The paint in the tub is chipped. There are tacks in the carpet that will cut your feet. There is mold all over the bathroom wall and the ceiling and the ceiling leaks when the people upstairs use their shower. The cops are here all the time because this is a very bad and dangerous neighborhood. The people downstairs play music so loud the floor vibrates and my 3 kids all 5 and under cant sleep. The property manager never acknowledges any of our requests. She does however makes sure she sends out flyers to remind you when the rent is due. She is a slumlord. The windows all have a draft so bad it is freezing in our apartment. There are drug dealers and prostitutes on the corner. The neighbors across the hall scream and fight all hours of the night. The biggest problem of all is bugs. We have an infestation of roaches. They are in every room. They crawl everywhere. One crawled up my friends arm once when she was sitting on my couch. I found one in my 4 month olds bed. This is so disgusting. When you complain she sends you a bottle of spray that does nothing. The business office has roaches and the property manager lives here and her apartment has them too. My advice is run. Run as fast as you can away from this place.

1
★☆☆☆☆

This place is the biggest dump. We moved in July 2010. Our heat and air has never worked right. The paint in the tub is chipped. There are tacks in the carpet that will cut your feet. There is mold all over the bathroom wall and the ceiling and the ceiling leaks when the people upstairs use their shower. The cops are here all the time because this is a very bad and dangerous neighborhood. The people downstairs play music so loud the floor vibrates and my 3 kids all 5 and under cant sleep. The property manager never acknowledges any of our requests. She does however makes sure she sends out flyers to remind you when the rent is due. She is a slumlord. The windows all have a draft so bad it is freezing in our apartment. There are drug dealers and prostitutes on the corner. The neighbors across the hall scream and fight all hours of the night. The biggest problem of all is bugs. We have an infestation of roaches. They are in every room. They crawl everywhere. One crawled up my friends arm once when she was sitting on my couch. I found one in my 4 month olds bed. This is so disgusting. When you complain she sends you a bottle of spray that does nothing. The business office has roaches and the property manager lives here and her apartment has them too. My advice is run. Run as fast as you can away from this place.

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Business Response:

Hello Brittany, I would first like to say thank you for being a resident of Knoxwood Hills. Im sure you are aware of the many changes that are underway here at Knoxwood Hills. New management and new staff. If you are having any issues please come to the office so we can get them fixed for you. we are here to help make your home shine.
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The place is a dump. Don't let the commercial fool you. The place is infested with cockroaches and other bugs. The appliances are not as they show in the commercial or on their site. The area is a very dangerous area to be in and police are constantly here. We moved in during the spring/summer and after signing our lease we found that our a/c didn't work. We complained to the office as soon as we found out but all we got was "we'll send someone there to fix the problem." Which their "fixing" the problem was recharging the a/c with freon which come to find out the compressor on the a/c unit itself was broken. It took us 3 months of complaining writing letters and finally threatening to sue before the actually gave us a new unit. But not before they tried to fix it with just a one room window unit.

The bug problem is absolutely horrendous. No matter how clean the apartment is we keep finding roaches, and not just in the kitchen but the bathroom, bedrooms and living room. They have sent pest control here a couple of times but now that has even stopped but the bugs keep on coming on in.

The bathroom is horrible. The painted the tubs with paint instead of cleaning them. Mold is everywhere in the bathroom, on the tub, walls and around the tub. The floor even sinks in. The water is a pain to try to figure out. It's a guessing game on what is going to be comfortable; or if it is going to be too hot, or too cold. Good luck winning that game. Our cold water knob even blew off once and water was shooting to the other side of the tube. It leaks constantly (thank goodness we don't pay for water, but it causes mold to grow on the tub).

There is police here constantly. I don't feel safe at home, I see drug deals, fighting, crime you name it we have it. The noise is terrible too. I can hear my neighbors across the hall when they are in their house. It's terrible. As a mother of 2 small children I fear for our safety. It's so bad here that they hired a police officer to sit here off duty to watch the place but he only stays for just a little while then leaves.

Parking is terrible. From what I have heard this place has been condemned before. The landlord is a slumlord and doesn't care if you are satisfied or not just as long as all the apartments are filled and rent is paid. We didn't even get keys for our apartment, we got their key and had to make our own. We couldn't even get in the mailbox for over a month.

Think twice before signing a 14 month lease with these people. Take my advice, take your money and goes somewhere else.

1
★☆☆☆☆

The place is a dump. Don't let the commercial fool you. The place is infested with cockroaches and other bugs. The appliances are not as they show in the commercial or on their site. The area is a very dangerous area to be in and police are constantly here. We moved in during the spring/summer and after signing our lease we found that our a/c didn't work. We complained to the office as soon as we found out but all we got was "we'll send someone there to fix the problem." Which their "fixing" the problem was recharging the a/c with freon which come to find out the compressor on the a/c unit itself was broken. It took us 3 months of complaining writing letters and finally threatening to sue before the actually gave us a new unit. But not before they tried to fix it with just a one room window unit.

The bug problem is absolutely horrendous. No matter how clean the apartment is we keep finding roaches, and not just in the kitchen but the bathroom, bedrooms and living room. They have sent pest control here a couple of times but now that has even stopped but the bugs keep on coming on in.

The bathroom is horrible. The painted the tubs with paint instead of cleaning them. Mold is everywhere in the bathroom, on the tub, walls and around the tub. The floor even sinks in. The water is a pain to try to figure out. It's a guessing game on what is going to be comfortable; or if it is going to be too hot, or too cold. Good luck winning that game. Our cold water knob even blew off once and water was shooting to the other side of the tube. It leaks constantly (thank goodness we don't pay for water, but it causes mold to grow on the tub).

There is police here constantly. I don't feel safe at home, I see drug deals, fighting, crime you name it we have it. The noise is terrible too. I can hear my neighbors across the hall when they are in their house. It's terrible. As a mother of 2 small children I fear for our safety. It's so bad here that they hired a police officer to sit here off duty to watch the place but he only stays for just a little while then leaves.

Parking is terrible. From what I have heard this place has been condemned before. The landlord is a slumlord and doesn't care if you are satisfied or not just as long as all the apartments are filled and rent is paid. We didn't even get keys for our apartment, we got their key and had to make our own. We couldn't even get in the mailbox for over a month.

Think twice before signing a 14 month lease with these people. Take my advice, take your money and goes somewhere else.

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Business Response:

Knoxwood Hills is making our spring commitment to all residents. The property has purchased over 100 New AC units. We are installing them one at a time and replacing the ones that are not working. Keely should you have any problems with your air we invite you to come to the office and let us know. We are here to help.
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The area is dangerous. You neighbors will scream, cuss, and fight at all hours of the night. The building is overrun with cockroaches and nothing is done about them. They do have a pest control person come out an spray but he only does the kitchen and bathroom and it's never effective. It doesn't matter how many people complain, it is never taken care of. You'll have them on your plates, on your commode, crawling on the walls in your bedroom and coming out of your laptop, and sometimes on you. Nothing is handled in a timely fashion.

The windows are drafty and there are great huge dips and holes in the floor. This is the place people go when they have nowhere else to go. They'll get you in with the promise of two months of free rent and then you're stuck with a fourteen month lease and having to call the police once a week. Comcast won't even come out here when it's dark.

The bathtubs are painted with a flat paint so it looks really nice when you move in. However, after one shower, the chipping takes place; it looks disgusting and then you have to deal with the drain stopping up because of it. Every bit of "renovation" that went into this place was just cover up. I would not recommend this apartment to my worst enemy. I'm sure there are worse places to go, and overall the apartment looks nice. However, the delinquent neighbors, the revving engines, and crime in the area tone that down a lot. If you like living in the hood, partying with cockroaches, and hearing your neighbors scream and fight nearly every night, come on down! It's so bad that the police sit in the parking lot here more often than not just to try to get some semblance of peace in the neighborhood.

The office manager is a sweetheart but never takes care of your requests. Once you move in, you're written off. The apartments were once condemned according to neighbors. Don't take my word for that though, that part is heresy and the rest is truth. I deal with it first hand daily. I'm stuck here for another 11 months. God help me.

1
★☆☆☆☆

The area is dangerous. You neighbors will scream, cuss, and fight at all hours of the night. The building is overrun with cockroaches and nothing is done about them. They do have a pest control person come out an spray but he only does the kitchen and bathroom and it's never effective. It doesn't matter how many people complain, it is never taken care of. You'll have them on your plates, on your commode, crawling on the walls in your bedroom and coming out of your laptop, and sometimes on you. Nothing is handled in a timely fashion.

The windows are drafty and there are great huge dips and holes in the floor. This is the place people go when they have nowhere else to go. They'll get you in with the promise of two months of free rent and then you're stuck with a fourteen month lease and having to call the police once a week. Comcast won't even come out here when it's dark.

The bathtubs are painted with a flat paint so it looks really nice when you move in. However, after one shower, the chipping takes place; it looks disgusting and then you have to deal with the drain stopping up because of it. Every bit of "renovation" that went into this place was just cover up. I would not recommend this apartment to my worst enemy. I'm sure there are worse places to go, and overall the apartment looks nice. However, the delinquent neighbors, the revving engines, and crime in the area tone that down a lot. If you like living in the hood, partying with cockroaches, and hearing your neighbors scream and fight nearly every night, come on down! It's so bad that the police sit in the parking lot here more often than not just to try to get some semblance of peace in the neighborhood.

The office manager is a sweetheart but never takes care of your requests. Once you move in, you're written off. The apartments were once condemned according to neighbors. Don't take my word for that though, that part is heresy and the rest is truth. I deal with it first hand daily. I'm stuck here for another 11 months. God help me.

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1 out of 1 people found this review helpful.

Business Response:

We welcome all residents who have a problem to come down to the office. We are under new management and we know that your voices were not heard. We are here to help.

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