Autos of Dallas

★★★★★
  • 15100 Midway Rd

    Addison, TX 75001

    Map & Directions
  • 972-484-9200

About Autos of Dallas

Categories
  • Used Cars
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Emails
  • sales@autosofdallas.com

Automotive

Automotive
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I bought a ??10 XF and Mike sold me into buying the aftermarket warranty as well. We discussed it and the words out of his mouth were ??it??s a bumper-to-bumper? warranty that will cover everything. I asked about rental cars and towing, and he confirmed they covered that as well. After having it for 3 days, my water pump went out while I was returned to work from my lunch break. I had to have it towed from my work??s parking lot, which was pretty embarrassing with all my colleagues seeing it out the window of their offices and brought to a dealership to have it repaired. Overall, with the replacement of the water pump and some hoses, the total repair cost was $1,800 plus an additional $300 for the tow and rental car. The QWC Warranty company only covered $400 of it. They quoted the repair times in a book, which they said was only 2 hours and would only pay $35 an hour for the service work. What garage charges only $35 an hour by the way? They would not pay for all the materials involved and did not pay for the tow service or rental car. The fine lines in the contract is that the actual repair time had to be more than 8 hours to qualify for a rental reimbursement, which was not brought up or mentioned by Mike. He sells these policies every day, so he knows all the ins and outs on what they do and don??t do.

To summarize the rest of my repairs, here is what else happened all within just a month of owning the car: The driver side mirror fell out of the housing, my right front blank fuse box had to be replaced, I had to get the front brakes down, the solenoid in my fuel release department burnt out (I had to rip open the fuel lid to put gas in the car prior to running out) and my tire press sensors are acting up. Overall, total repair costs to date including rentals and towing is little over $3,500 and the warranty company only covered $400. I put in my request to cancel the policy and bought a true bumper-to-bumper warranty this weekend from AutoBahn to protect me from what appears to be a problematic car that is bleeding me money from the head.

Overall, it was a very stressful and disappointing experience. This by far has been the worst purchasing and customer service experience I have ever had. I also filed a BBB and a consumer complain which I don??t expect them to answer, but I still highly recommend everyone who has had a bad experience with this outfit to file complaints and post your reviews. I certainly wished I would have reviewed BBB and other consumer blogs prior to going into their front door.

1
★☆☆☆☆

I bought a ??10 XF and Mike sold me into buying the aftermarket warranty as well. We discussed it and the words out of his mouth were ??it??s a bumper-to-bumper? warranty that will cover everything. I asked about rental cars and towing, and he confirmed they covered that as well. After having it for 3 days, my water pump went out while I was returned to work from my lunch break. I had to have it towed from my work??s parking lot, which was pretty embarrassing with all my colleagues seeing it out the window of their offices and brought to a dealership to have it repaired. Overall, with the replacement of the water pump and some hoses, the total repair cost was $1,800 plus an additional $300 for the tow and rental car. The QWC Warranty company only covered $400 of it. They quoted the repair times in a book, which they said was only 2 hours and would only pay $35 an hour for the service work. What garage charges only $35 an hour by the way? They would not pay for all the materials involved and did not pay for the tow service or rental car. The fine lines in the contract is that the actual repair time had to be more than 8 hours to qualify for a rental reimbursement, which was not brought up or mentioned by Mike. He sells these policies every day, so he knows all the ins and outs on what they do and don??t do.

To summarize the rest of my repairs, here is what else happened all within just a month of owning the car: The driver side mirror fell out of the housing, my right front blank fuse box had to be replaced, I had to get the front brakes down, the solenoid in my fuel release department burnt out (I had to rip open the fuel lid to put gas in the car prior to running out) and my tire press sensors are acting up. Overall, total repair costs to date including rentals and towing is little over $3,500 and the warranty company only covered $400. I put in my request to cancel the policy and bought a true bumper-to-bumper warranty this weekend from AutoBahn to protect me from what appears to be a problematic car that is bleeding me money from the head.

Overall, it was a very stressful and disappointing experience. This by far has been the worst purchasing and customer service experience I have ever had. I also filed a BBB and a consumer complain which I don??t expect them to answer, but I still highly recommend everyone who has had a bad experience with this outfit to file complaints and post your reviews. I certainly wished I would have reviewed BBB and other consumer blogs prior to going into their front door.

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I love the selection of cars that they offer. There's something there for everybody. I am going back tomorrow to sign the paperwork! I'll keep you guys updated, but so far so good.

5
★★★★★

I love the selection of cars that they offer. There's something there for everybody. I am going back tomorrow to sign the paperwork! I'll keep you guys updated, but so far so good.

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0 out of 1 people found this review helpful.

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I love the selection of cars that they offer. There's something there for everybody. I am going back tomorrow to sign the paperwork! I'll keep you guys updated, but so far so good.

3
★★★★★

I love the selection of cars that they offer. There's something there for everybody. I am going back tomorrow to sign the paperwork! I'll keep you guys updated, but so far so good.

.

Thanks you Autos Of Dallas and a special thanks to Susanna for providing my family and I with the best sales experience that we have ever had, we enjoy our new BMW. I takes off like a jet. Employees are the backbone of any workplace We

3
★★★★★

Thanks you Autos Of Dallas and a special thanks to Susanna for providing my family and I with the best sales experience that we have ever had, we enjoy our new BMW. I takes off like a jet. Employees are the backbone of any workplace We

.

I recently bought a 2006 Audi A6 from Autos of Dallas. Gus was a professional when it came to customer service. He helped me out and was very laid back and understanding. I have had the vehicle for 1 month now and just got my plates in

3
★★★★★

I recently bought a 2006 Audi A6 from Autos of Dallas. Gus was a professional when it came to customer service. He helped me out and was very laid back and understanding. I have had the vehicle for 1 month now and just got my plates in

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Bought my 03 Mercedes E320 here and I was very excited about the great price I got on it. They even showed my what they paid for the car. I have to say I have never been to a dealership where they showed me that. When they said they

3
★★★★★

Bought my 03 Mercedes E320 here and I was very excited about the great price I got on it. They even showed my what they paid for the car. I have to say I have never been to a dealership where they showed me that. When they said they

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I am very happy with my new Lexus! Thank you, Autos of Dallas! I got a great deal and great financing, and all is well. It

3
★★★★★

I am very happy with my new Lexus! Thank you, Autos of Dallas! I got a great deal and great financing, and all is well. It

.

Nice staff, Gus was very easy going and answered all of my questions. He also provided great access to the vehicles. The test drive was great and I will be returning to sign the paperwork this weekend. Thank you guys for being so helpful!

5
★★★★★

Nice staff, Gus was very easy going and answered all of my questions. He also provided great access to the vehicles. The test drive was great and I will be returning to sign the paperwork this weekend. Thank you guys for being so helpful!

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0 out of 1 people found this review helpful.

.

Nice staff, Gus was very easy going and answered all of my questions. He also provided great access to the vehicles. The test drive was great and I will be returning to sign the paperwork this weekend. Thank you guys for being so helpful!

3
★★★★★

Nice staff, Gus was very easy going and answered all of my questions. He also provided great access to the vehicles. The test drive was great and I will be returning to sign the paperwork this weekend. Thank you guys for being so helpful!

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