Comfort Inn Hwy. 290/NW

★☆☆☆☆
  • 7887 West Tidwell Road

    Houston, TX 77040

    Map & Directions
  • 713-690-1493

About Comfort Inn Hwy. 290/NW

Categories
  • Hotels & Motels
Hours
M-Su 24hr
Emails
  • ihelp@choicehotels.com

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I stayed here once, and the manager Sarah Hamilton called me at 8:00pm and left a message, not saying why or whom she was with, just 'This is Sarah Hamilton' I thought she said Aaron Hamilton; it sounded like a man. When I returned the call at 10:30 am the next moring, I was rudely treated, cursed at, and hung up on by this Sarah/Aaron creature on what I later learned was her/his personal cell. When calling the hotel and reservations dept to locate a complaint number, I was told there is none and that 'Sarah' is the highest level of authority they answer to and that no one would help me contact anyone. I do not even know why the b*tch called, she told me ""I'm sure it was a misdial"" right before she hung up. She stated my name on the voicemail, so it was obviously not a misdial. How can there be no HR dept, no complaint hotline, no one above this frigid woman to contact and complain? I will be contacting the BttrBusBur

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★☆☆☆☆

I stayed here once, and the manager Sarah Hamilton called me at 8:00pm and left a message, not saying why or whom she was with, just 'This is Sarah Hamilton' I thought she said Aaron Hamilton; it sounded like a man. When I returned the call at 10:30 am the next moring, I was rudely treated, cursed at, and hung up on by this Sarah/Aaron creature on what I later learned was her/his personal cell. When calling the hotel and reservations dept to locate a complaint number, I was told there is none and that 'Sarah' is the highest level of authority they answer to and that no one would help me contact anyone. I do not even know why the b*tch called, she told me ""I'm sure it was a misdial"" right before she hung up. She stated my name on the voicemail, so it was obviously not a misdial. How can there be no HR dept, no complaint hotline, no one above this frigid woman to contact and complain? I will be contacting the BttrBusBur

Pros: friendly staff

Cons: Manager is a total C*nt

Message from Comfort Inn Hwy. 290/NW

The Houston, TX Comfort InnHwy. 290/NW hotel is off the northwest loop of Interstate 610, close to the Children's Museum of Houston, Sam Houston Race Park, Rice University, Minute Maid Park, Reliant Stadium, The Galleria, fitness centers, entertainment venues, theaters, restaurants and cocktail lounges. Free amenities include coffee, local calls,wi-fi, outdoor pool and fitness center. We offer free hot breakfast. Business travelers can access to copy and fax services.Three meeting rooms for up to 50 available. Rooms have microwaves, refrigerators, hairdryers, irons and boards and coffee makers. Non-smoking available. Laundry facilities onsite. Whether business or pleasure brings you to the Houston area, the Comfort Inn Hwy. 290/NW in offers you top-notch accommodations at a great value. Book your room today.

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