A First Call Glass & Mirror

★☆☆☆☆
Auto Glass, Home Window Repair, Business Glass and Store Front Repair, Windshield Repair/Replacement, Mirrors, Heavy Equipement, All Makes & Models, Foreign & Domestic
  • 2021 Junction Hwy

    Kerrville, TX 78028

    Map & Directions
  • 830-377-9316

About A First Call Glass & Mirror

Categories
Hours
M-Su 24hr

Home & Garden

Home & Garden
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Had no issue the first time this man came out to our home. Good work too.

then we called to have him do another set of windows for us. Never heard back. Followed up a week later. Was told "I was just about to call you back: - we set a time for Thurs or Fri for him to come out to measure. We waited -He never came, he never called. We called him the next week and he said he was sorry about missing his appointment and not calling. He said he only visits our location once time a week and would the following Friday work. I expressed that it would be nice if he could come out sooner and that I was a little disappointed he had left us hanging. I asked if he would like to keep working with us or did he want us to find another contractor. he said very nicely "yes, I think you should find someone else" and then he hung up on me mid-sentence when I was asking him if he could recommend anyone.
Here is me in my nicest voice telling you: you just earned yourself an internet review.

1
★☆☆☆☆

Had no issue the first time this man came out to our home. Good work too.

then we called to have him do another set of windows for us. Never heard back. Followed up a week later. Was told "I was just about to call you back: - we set a time for Thurs or Fri for him to come out to measure. We waited -He never came, he never called. We called him the next week and he said he was sorry about missing his appointment and not calling. He said he only visits our location once time a week and would the following Friday work. I expressed that it would be nice if he could come out sooner and that I was a little disappointed he had left us hanging. I asked if he would like to keep working with us or did he want us to find another contractor. he said very nicely "yes, I think you should find someone else" and then he hung up on me mid-sentence when I was asking him if he could recommend anyone.
Here is me in my nicest voice telling you: you just earned yourself an internet review.

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